Titanium LLC is a home security company founded in 2012 and based in California.
Titanium LLC serves residences and businesses as an Alarm.com provider. Alarm.com creates products for video monitoring, home automation, and security as a white-label service that local business partners sell and install, and Titanium is one of these business partners.
Titanium LLC has protected over 50,000 homes and operates in California, Georgia, South Carolina, Utah, and Texas.
Titanium lists a few package options for its customers:
Prices for each package will depend on the size of your home, its age, and whether you require any additional products or a package bundle.
Titanium LLC offers a referral program. When you make a referral that purchases a Titanium system, both you and the new client get $50 in bill credit.
Some competitors also offer this program because of the obvious benefits to their business model. Titanium LLC has not outlined whether there are any limits to this referral policy — such as a maximum number of referrals — on its website.
The systems Titanium LLC installs are powered by the Alarm.com app. The app can lock and unlock smart home doors, arm and disarm security, record video, control your thermostat and appliances, and deliver push notifications regarding your home.
The app can integrate with these home security systems:
The app also integrates with many home automation features such as the Skybell Door Cam and the company’s smart thermostat.
The app is highly rated on the App Store and averages around 4 stars on Google Play. Many people say the app is easy to use.
Titanium LLC’s system uses dual-path technology. This means that your security panel can communicate with your app or a monitoring center through both cellular data and Wi-Fi. Many companies have these options built in so your security system can communicate with an alarm response center as quickly as possible.
Titanium LLC offers not just home security but also home automation and video monitoring products. If you’re interested in these features, it’s convenient that you can bundle them with your home security.
For added security, Titanium LLC allows you to verify the identity of representatives on their website. Simply enter the representative’s badge ID to confirm whether they work for the company.
Like many home security companies, Titanium LLC focuses its efforts on a select few states. You can work with Titanium LLC in select regions in California, Georgia, South Carolina, Utah, and Texas.
Titanium LLC does not provide pricing estimates on its website. Many home security companies are not able to provide accurate pricing without a consultation, but this places a burden on the customer as they must commit their contact information and time to receive a quote. In an age where digital shopping makes price comparison easy, competitors that are able to list costs — even a number range or a starting rate — have the advantage.
You’ll have to get your hands on a contract or speak with a representative to learn about Titanium LLC’s cancellation policy, installment fees, warranties and guarantees, and other terms. Many home security companies have some fine print you’ll need to read, so this isn’t unusual.
Titanium LLC could benefit from improved quality assurance of its website. The site contains empty text boxes and several spelling and grammatical errors. These errors undermine Titanium LLC’s expertise.
Cynthia Flores Covina, CA
5 months ago