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Supreme Security Systems

Is This Your Business?
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3 User Reviews
LAST UPDATED: June 2nd, 2022

Founded in 1929 by Sydney Bitton, Supreme Security Systems is the largest family run, privately owned company in New Jersey. The home security systems feature professional monitoring, mobile remote system access, and 24/7 professional monitoring. Supreme Security offers customers intrusion protection systems, fire alarms, energy management control, and home automation services. However, the family owned and operated company does not publicly disclose equipment costs, monthly monitoring rates, and service fees on its corporate website.

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The Good

  • 24/7 Professional Monitoring
  • Mobile Device Access
  • Environmental Monitoring Technology
  • Personal Emergency Response Systems

24/7 Professional Monitoring & Remote Access

Supreme Security offers several home security solutions for customers with 24/7 professional monitoring. and remote system access from any mobile device. The home security company offers burglary intrusion systems, fire detection systems, environmental monitoring technology, video surveillance, and personal emergency response systems.

Mobile Device Access

Customers can access their security system from any mobile device. They are also sent text notifications immediately on their mobile devices of all emergency events as soon as they occur.

Environmental Monitoring Technology

The company's environmental technology protects against flooding and high humidity levels and will shut off the home's water supply to prevent extensive damage.

Personal Emergency Response Systems

Personal emergency response systems feature push-button and wrist transmitters equipped with two-way voice technology. Customers are able to view and record all home activity through CCTV indoor and outdoor cameras and DVR technology. Supreme Security systems also include backup power systems to help keep uninterrupted monitoring protection during power outages.

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The Bad

  • Undisclosed Pricing Details
  • Contract Details Must Be Requested
  • No Equipment Warranty Information
  • Limited Home Automation Features

Undisclosed Pricing Details

The home security company is not transparent on its corporate website in regards to costs, monthly monitoring rates, and service fees.

Contract Details Must Be Requested

Most top competitors feature contract details on their websites. This way, they can be accessed at any time. However, with Supreme Security Systems, contract details must be requested by prospective customers. These contracts should be read carefully by the customer prior to signing. 

No Equipment Warranty Information

Unforunately, Supreme Security Systems doesn't offer any warranty information regarding equipment. Top competitors will feature clear cut warranties on their equipment, but according to our research at Best Company, Supreme Security Systems' corporate website didn't offer any information.

Limited Home Automation Features

Supreme Security does not offer certain home automation features offered by similar industry competitors. Window and door protection is provided, but customers do not have access to remote home lighting access or video doorbell surveillance services. According to the company's website, customers are unable to use their phone lines when alarm signals are being sent to the central monitoring station.

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The Bottom Line

Supreme Security Systems in New Jersey provides custom home security solutions with professional installation, mobile remote system access, and 24/7 professional monitoring. In-house certified technicians are able to service many troubleshooting issues over the phone. However, the company does not provide upfront information about its pricing structure, or equipment warranties.

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Star Rating

2.7

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3 Reviews

Review Breakdown

5 grade

33%

4 grade

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3 grade

0%

2 grade

33%

1 grade

33%

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Louis DeFalco Fort Lauderdale, FL

We have had a Supreme Security system in our home for over 30 years. Their monitoring service is exceptional. When we inquired about upgrading, we were introduced to their Sales Rep, Colleen, who helped us select meaningful upgrades, and remained involved throughout and subsequent to the installation process. The quality and appearance of the upgraded system components are impressive, exceeded only by the knowledge, professionalism and impeccable neatness we experienced during the installation process. The friendly team of Adam, whose knowledge and expertise in camera placement and installation was exceptional, and Miguel whose neatness and attention to detail left the additional monitoring devices virtually unnoticeable, reinforced our satisfaction of being a Supreme customer for so many years. The company's comprehensive offerings allows for the simplicity of one point of contact for the overall security of our home.

1 year ago

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Craig Maier West Orange, NJ

A 3 camera closed circuit tv system was installed 8 months ago. The goal of the system was for my wife to monitor the home from her iPhone. She can no longer see the cameras on her iPhone. Something has failed and the company wants to charge us to fix it, so the support is terrible.

6 months ago

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Mich Essex Fells, NJ

Do not use them... I have spent thousands of dollars with them Found out today our alarm has not been hooked up to central monitoring. No one calls back The installation was a nightmare The monitoring fees are high and obviously worthless. I have asked that Robert B the owner call me back but no answer yet... Seriously, go elsewhere for your security needs. I think I will have to spend more with another company now

3 years ago