Through 52 years in business, Sonitrol has become an experienced veteran of the home security and professional monitoring field. The company offers many standard security protections like fire, glass break, and intrusion sensors, but they take pride especially in their verified audio intrusion detection system that no other company provides. Sonitrol claims that implementation of its home security system has led to the lowest false alarm rates in the business.
Sonitrol's verified audio intrusion detection system is easily the highlight of the company's services. The company uses a system that is sound-based instead of motion-based. This allows Sonitrol's security professionals to listen in when the silent alarm notifies them of an intrusion, making it possible for the professionals to verify whether an intrusion is really happening or if it was merely a false alarm. If it is a false alarm, Sonitrol remotely resets your alarm, saving you time and hassle. If it is a true alarm, Sonitrol alerts both you and the police and sends both real-time information about the intrusion.
In addition to Sonitrol's audio intrusion detection system, the company provides a host of other home security features:
Sonitrol also offers $10,000-$20,000 in lifetime warranties, depending on the program you choose. The $20,000 warranty is only offered to customers who purchase the National Account Program from Sonitrol; all other programs are covered by the $10,000 warranty. Should Sonitrol's equipment fail to detect any intrusion, the company covers all damages to property and Sonitrol equipment as well as the cost of stolen goods.
Sonitrol's website is missing a great deal of relevant information on contracts, moving information, and installation requirements, among other things. Instead of determining right away if Sonitrol will fit your needs, you have to arrange for a representative to come to your site and give a free security assessment.
Because the alarm company doesn't offer standard contract agreement for its security packages, you will have to negotiate your own contract, which could take a great deal of time. In addition, Sonitrol does not offer any standard packages. While this does allow for flexibility, it also makes it difficult to see which Sonitrol products are compatible with each other, how much you'll have to spend to get everything you need, and how soon it can be set up at your site.
There are no listed installation prices either, so when Sonitrol comes to set up your new security network you could end up with a hefty-and unexpected-bill. You could end up paying installation bills all over again if you need to move; Sonitrol gives no free moving options.
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