Ring: Read 327 User Reviews From Real Homeowners

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Juan Casanova Blue Island, IL

Poor quality video, skip or pauses often, huge delays at times people already gone by the time footage could be viewed on your phone. The units are poorly made and designed to be replace often1 year or 2). They don't offer good warranties only coupons for their new models and upgrades units. My advice I wished I had made my research and not based my desicion on price or popularity 😕 because ones you spend the $250.00 / unit you are stocked with their life time service whether you like it or NOT.( the technology for ring is not there unless you are within 5ft. Of the camera lense and the lighting is perfect). I'm just a secure lifetime paycheck unless I decide to let my 5 units purchased collect dust and not used them.( ring ethics is like buying a new car now a days....if you don't purchased their warranties and packages you will regret it). This review is based on my personal experience and continued to do so since I'm too invested with them.

1 year ago

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Giridhar K

I changed the monitoring from professionally monitored to self on the app. I wasn't aware that, that wont stop my card being charged. Later after few months, I came to know about it when Ring sent an email about payment being declined due to card no longer valid. When I called support, they said, in order to stop payment I need to do it on the website. Changing in the app is not sufficient. I asked for refund of the fees paid since I changed from professionally monitored to self on the app. They denied my request, saying they sent me an email about this (that payment will stop only if disabled on the website and not on the app). I never received any such email. At least I don't remember seeing such email and I don't find in my inbox now either (I could have deleted the email). I am very unhappy with the misleading (cheating) information provided in the app which just stops monitoring without stoping the plan and hence continue to charge the payment card.

1 year ago

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Shanna Bird Longview, WA

Have this camera in my house. Love the clarity and the system over all. Looking forward to adding more to my system. I am going to be adding the doorbell asap

1 year ago

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Andrew Lundholm Palatine, IL

I purchased many parts of the RING system. Unfortunatelya wired spotlight camera was defective. I waited 2 weeks for a white camera, out of stock was all I hear. I have been waiting over 1 week for a black camera, again told today out of stock. XMAS is next month, these are on amazon. I simply do not get it. So, here I am. Don't buy these unless you have the patience of a clergyman. Don't!!

2 years ago

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john doe Aurora, CO

I have three cameras with solar charging, and ring doorbell. At first I was impressed with the system until I realized the limitations.unless you pay the fee you can’t see anything but live video feed. I paid the annual fee and realized over the two years I’ve had it the sensors are not sensing like they did when new. However, the wind blowing will set the alert off. Also you must have internet with WiFi to be able to see the video feed. Power out? Useless. You own the equipment, but you must still keep paying to use it through cable cost and annual service fee. I really regret spending a lot of money for something that most of the time is useless.

3 years ago

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Edward C Mix Kingston, PA

Two years ago I purchased 4 Ring cameras. 2 solar charges, and 4 extra batteries from Home Depot which was not cheap because I thought they were worth the money. Now 1.5 yr later the hard wire spot light one went bad. Ring replaced it for nothing because I had the extended . Not even 2 months later another one went bad. I even spent over 1 hr with their tech that wasn't trained well enough to help with it . She couldn't even speak English well enough to understand her. She FINALLY realized that it wasn't fixable either. Also my extended warrant expired one month ago and I would have to PURCHASE another one. What a bad product when 2 out of 4 cameras went bad within 2 years. Now I'm stuck with 2 extra batteries and solar charger because I'm buying another one for it to last only 2 years for it to go bad again. They, RING, is very expensive, too only last not very long at all. I was rob with junk that I paid dearly for .

3 years ago

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Constantine Bloomfield, CT

I have a ring alarm system. I tried to post a trespassing of some unknown people coming onto my property illegally to dispose of their trash. I posted the video onto ring neighbors and they tell me they cannot post disputes between neighbors. How is trespassing of unknown persons onto private property a neighborly dispute? Ring service is worthless. Don't waste your money they don't offer the kind of security you are looking for. Criminals must really appreciate the ring system. Our service will be canceled very soon and will probably include a public internet video. I would have give ZERO STARS but I could not write the review without at least choosing one.

4 years ago

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RPP Lake Worth, FL

Purchase the Ring Alarm Wireless 10-piece Security Kit from Costco. Not able to activate the base station. Called the Ring tech support and he had same problem with activation. Finally he suggest me to do the factory reset on brand new unit. After that activate of all sensors, base station and extender. Found one door/window sensor doesn't work after the install, so remove the sensor and call the Ring tech support on 5/9/20 and he mention that sensor need to replace and he will send the another sensor under warranty. I haven't got any confirmation or replacement sensor for 1 week, so called the Ring tech support again on 5/16/20 and another tech support told me that previous tech support didn't submit your warranty replacement ticket. He process the ticket on that day and mention that he will expedite the shipping. He mention that you will get the email for confirmation of shipping. I haven't received any confirmation email and sensor up to 5/20/20, so call the ring support again. Ring representative told me that they ship the product 5/19/20 by ground. I was surprised that they ship it by ground instead of air. She don't have the authority to make any decision, so i was on the phone for more than 30 mins and after that she told me that i am not able to help for expedite the shipping. Also ordered the another two door/window sensors (2pakc) from amazon. Found One sensor came in Ring original packing and other sensor came in different box with ring label-repack and senor and hardware was loose in the box. Found repack sensor doesn't work. Return the sensors to Amazon. Quality of Ring security system is very bad and I will never suggest to any one Ring security system. After that i drop the plan to install the Ring security camera and door bell

4 years ago Edited September 14, 2021

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Diane Amarillo, TX

I am often home alone. The ring doorbell lets me see who it is, and talk to them. Also, i have heard good things from those who are using other security through Ring as well.

9 months ago

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Sodiq Ada Ashburn, VA

I like ring bell and security cameras that I ordered from them it was functioning well the door bell I like the way it rings and I also like ring customer service

11 months ago Edited January 29, 2024

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KIMBERLY & TINA CREAN Peoria, AZ

I do like the products they have and they are easy to use, but there is usually a delay to the videos that sometimes make the camera worthless. If I raise the sensitivity of it then it goes off to much. I would not buy more of these cameras, but I won’t get rid of what I currently have either.

11 months ago

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Love people Alexander Kent, WA

This one of the best decisions I have made to help secure my home! They are really reliable products and you feel safer having them look out for you .. no pun meant! But it’s true!

1 year ago

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Vajra Samarasinghe Pompton Lakes, NJ

I have been having Ring since 2019. Quite happy with devices and their longevity so far. the best part is the app and the neighborhood support system which has been very insightful

1 year ago

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Eric K New York, NY

I bought the ring flood light cam and security service add on and I have been very pleased with the service so far. Customizing the service to my needs is a breeze and the quality of everything is great.

1 year ago

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Russ Hamstring Lake Havasu City, AZ

I love our Ring cameras. We've had them for some years now and only one of our six cameras has failed but Ring sent us a new one and all is good now. We will buy more for sure.

1 year ago

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Melvin Corona, CA

I love the ring security system. I have most of the accessories available. They are easy to install and all products are connected in one app. I would recommend this security system to consumers on a budget and want results.

1 year ago

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Larry G La Marque, TX

We have the Ring doorbell camera. Its comforting to know we have that bit of security in addition to our 3 loud dogs! Highly recommend this product to anyone that wants an extra layer of security at home.

1 year ago

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Alexciz

This was my 1st foray into the recorded digital world and I love it. I use my Ring daily and it only glitches ever once in awhile. I will likely stay with Ring over all the others out there as it works for me.

1 year ago

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Bobbie R. Byrd

I have a Ring camera system and I love it! I especially like that I can turn on the sound to hear what is happening outside while keeping the microphone muted so I can't be heard.

1 year ago Edited August 28, 2023

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J. Goodale Elm City, NC

Front door Ring works good. Had I understood that I needed to pay for an on-going service to access any kind of recordings, I may have done more comparative shopping. Overall though I like being able to see who is at the front door whether I am at home or away.

1 year ago

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Iesus ego confido in vobis New Port Richey, FL

At first we were intimidated by the installation of the Ring doorbell, but once we started it was easy to follow the steps. We have had the Ring doorbell for two years now, and not once have had an issue.

1 year ago

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Dr. Ken King Chester, VA

The best and most reliable. I trust Ring over ADT and actually have both systems but only rely on Ring because they are always there and the customer service is beyond amazing.

1 year ago

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Alton McCoy Leonardtown, MD

My Ring service has been excellent. Sometimes it goes off line but overall the Ring has been a very useful device for my Wife and my Safety. It also has been an Outstanding Security mechanism once we are away on travel!

1 year ago

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Pamela Lemieux Brattleboro, VT

Ring makes it very affordable to have that security added to your home and the videos come in very crisp, no lagging, and they cover the space your recording pretty far. Also they have a verity of different products.

1 year ago

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Stephanie Traverse Wise, VA

I love my Ring! I know who is outside my house at all times! I don’t have to worry anymore about going out of town or bring away from the house. Ring is also very easy to use!

1 year ago

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Sharifay Sharif Salt Lake City, UT

I love my ring doorbell before it I had 3 packages stolen off my porch value of $300. The door bell was easy to install and easy to use, love that I can see who’s at my front door while I am at work

1 year ago

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Ellie Bradley Thousand Oaks, CA

Ring has great software - ready to use and clear imaging compared to others I've seen. We have been very pleased with how much more secure we feel with Ring on our properties.

1 year ago

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Jason Atlanta, GA

My roommate and I used a ring camera in college and really liked it. We never had something happen where we were glad we had it but it did provide a sense of security that is nice and wasn't too expensive.

1 year ago

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Allyx Hilterbran Blanchard, OK

This thing does have all the bells and whistles! However, I don’t like that the local police can tap into anyone’s ring camera through the company. Just ask me. I’ll give you the porch bandit’s footage if needed. It just seems a little underhanded, but I am also sympathetic to police. *shrugs*

1 year ago

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Terry D West Chester, PA

Love my Ring security door bell , it notifies me me anytime someone approaches my doorway , can actually talk to person from my phone when not at home , Clear pictures are also so helpful, Recommend this to all .

2 years ago

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Gail Kessler Forest, VA

This has been the best new product for our household in years. Porch pirates beware! We have already been involved in two incidents and the sirens worked both times. I feel so much safer!

2 years ago

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Liz Littleton, CO

I love how user friendly Ring is! I can control everything from my phone and get alerts when there is ever an issue. The customer service is really on point and I feel like our home is protected.

2 years ago

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Monique Snow Sterling, CT

I absolutely love that with Ring you always know what's going on outside your front door. I have complete trust and confidence in this company. Having ring makes me feel very safe.

2 years ago

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J Allen Pensacola, FL

Easy for an amateur tech to install. Set up is easy as well. Good video, good audio. Alarm works very well. In my humble opinion, great for condo, apartment, townhomes etc. Very good value.

2 years ago

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b. ellena Kansas City, MO

I was nervous about installation. However, it was so easy for me to wire, and also to set up my ring doorbell account. I am extremely pleased with the service and even more thrilled by the low cost!

2 years ago

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Abby Smith Dothan, AL

Ring security cameras have been a godsend! I’ll never go back to any other security system. The cameras never glitch, the app is easy to use unlike others, and customer service is wonderful

2 years ago Edited September 1, 2022

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Annie Naperville, IL

I used to have this at the last home I lived in when married. Easy to use. I like the adjustments you can make per its sensitivity to movement. Picks up sound well. Definitely felt secure and protected.

2 years ago

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World Traveler Ashburn, VA

Out of all the security companies I tried, this one is much better, not the best but the customer service is great. I also love that they don't loop you in a contract and can cancel anytime. I didn't feel the need to cancel because the service is great. They can improve the products though like the cameras.

2 years ago

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thomas Lovin Duluth, GA

The sharktank pitch of the century. This is what made video doorbells a thing. I feel safe knowing who is at my apartment when I am not there and having video surveillance and alarm systems.

2 years ago

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David Steelman New Orleans, LA

Extremely helpful in deterring,or avoiding altogether “Porch Pirates “ It’s a blessing to no longer have to wonder if my packages will be there when I get home from work… The peace of my nd far outweighs the cost!

2 years ago

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Sho Guru Clive, IA

I like the ease of use of the ring device. It was easy to set up and being able to control it from my phone is great. I don't like that very shortly after I signed up, some of the features that made me choose ring changed to a higher priced subscription. Knowing that, if I had to choose, I wouldn't go with Ring but one of their competitors.

2 years ago

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KW Phoenix, AZ

I was not impressed with the Ring cameras I purchased. One solar camera wouldn't stay charged, the other wouldn't charge at all - even though they were in full sun all day long. The one camera never captured movement even when we walked right by it. The subscription service was too expensive for no more than we got from it. I must admit, though, that Ring's customer service was very helpful and facilitated the return of my cameras. They refunded our money very quickly for both the cameras and the service.

2 years ago

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Harvey Scott Dallas, TX

What I like most about the company is the sense of security with Ring. It's easy to operate and the devices work great. The equipment comes at a reasonable cost and provides great value.

2 years ago

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Bess Wilfong St Louis, MO

Ring has an inexpensive, user-friendly, effective product that has proven to be reliable. The only issue is determining how to use the settings so that you're notified when the slightest motion takes place, including birds and even insects.

2 years ago

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Victoria Mcculler Jacksonville, FL

This is by far the best security option in my opinion! It’s the most affordable in the market and so many options for systems and recording options! I love how many products they have available!

2 years ago

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Savannah PavoReal Richmond, CA

Amazing company great customer service. I highly recommend Ring for your home security I’ve never had trouble With my equipment or with their customer service. Highly recommend it

2 years ago

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Autumn Lewiston, ID

When shopping for home security I really liked Ring because of the low cost, availability to purchase from virtually anywhere, and large camera selection. I still have not made a choice for home security but Ring is on my list for those reasons.

2 years ago

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Brenda Anderson Waxahachie, TX

I have one ring video door bell camera and it does the job in a great way. ADT recommended I use Ring as a 3rd party camera. It works well and now I know who’s at the door and by my car anytime. I love it.

2 years ago

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Paula Barber Melbourne, FL

We were away from our house for a birthday party & our ring alarm went off. We watched a naked man run up to our front door & rang the doorbell which got our dogs barking. He ran off rather quickly.

2 years ago

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Walter Brawner Oak Park, IL

Had a situation where someone was trying to gain entry into my home and while they were TRYING, I was calling....THE POLICE... THEY were arrested and my house remains Safe and Secure thanks to RING

2 years ago

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