Peak Alarm is a Utah-based home security company that serves customers across five states with 24/7 UL-5 Diamond CSAA certified central monitoring. Monthly monitoring costs start at $64 per month with a three-year contract. The company also charges an installation fee of $349.
The standard service agreements from Peak Alarm are for a minimum of three years and the company offers contracts for up to five years. The contracts will automatically renew for one year upon expiration. Customers must cancel service agreements in writing and may be subject to an early termination fee. This fee is generally the remaining balance remaining on the account at the time of cancellation and is due immediately after the contract is severed. The company's equipment warranty is severely limited compared to similar marketplace competitors. Peak Alarm offers a warranty on labor for 90 days and a parts warranty for one year. This means that customers are responsible for these costs separately from monthly monitoring fees for the rest of the contract agreement. Service transfer fee information is not made transparent on the company's website and customers may be charged if they move to a new residence while under contract.
James Voyles Nampa, ID
3 years ago