Link Interactive is a do-it-yourself security provider with over 60 years of experience under its belt. The company primarily sells 2GIG equipment, though other brands are available for add-on security and home automation components. Link Interactive charges $30.99-$44.99 per month for its monitoring services.
Link Interactive provides a 30-day money-back guarantee on its equipment and services, which gives customers a nice window for a trial run.
The company also offers a takeover program, which makes it easy to switch over existing security equipment. Link Interactive will help customers expand an old security system into a state-of-the-art system, offering their own monitoring service, remote access, and automation.
Link Interactive has many equipment options, including various disaster sensors that monitor flood, heat, freeze, smoke, and carbon monoxide levels. The company also offers a variety of home automation gadgets like smart door locks, thermostat, smart lights (bulbs and switches), video monitoring, a remotely controlled garage door opener, and even a doorbell camera.
Though customers pay for this equipment out of pocket, they always own the products. This is in contrast to other home security companies that require you to send back equipment when your contract expires.
Customers can sign up for a one-year, two-year, or three-year contract. A three-year contract is the standard for most home security companies, so it's encouraging to see a company that's a little more versatile.
Link Interactive also provides several package options, and all include a wider array and number of security components than you get with most companies-DIY and professionally installed alike. Depending on the package, customers get:
This is among the most comprehensive security/home automation packages we've seen. All systems are powered by Alarm.com and connect you to a certified professional monitoring station. Home automation devices are Z-wave products that can be managed from a mobile app.
Link Interactive is one of the few home security companies that sells standalone cameras as well. These cameras can be accessed from a mobile app on your phone or tablet and even include night vision capabilities. They can also be incorporated into Link Interactive's traditional home security systems.
Now included in Link Interactive's Elite plan are 3,000 video clips and video analytics. To compare, the majority of other home security companies only offer 1,000 clips.
Link Interactive's video analytics continuously scan your property and only notify you when people, vehicles, or animals are detected. Combined with new virtual tripwires and fenced-in activity zones, you can enhance perimeter security and gain more insight into what's going on at home.
Once a person, vehicle, or animal is detected, you receive an enhanced alert with a thumbnail image showing what was caught on camera. You only receive video alerts on what matters most to you. For example, when:
Additionally, you can even use Link Interactive's video analytics to trigger light automation like turning on an outdoor Z-Wave light when a person is detected in the driveway.
When you view video analytics clips, playback begins when people, vehicles, or animals are detected. You can also create rules to automatically turn on Z-Wave lights and devices whenever a person, animal, or vehicle is detected. For example, you can deter unwanted visitors from approaching your property by having interior lights turn on, making it look like someone's home even when there's not.
Each package includes a free Go!Control panel ($251 value), which customers own.
Customers are locked into a contract and are responsible for 75% percent of the remaining balance should they choose to cancel early. However, this is common within the home security industry.
Link Interactive offers a variety of security and home automation equipment—one of the best price-to-feature ratios out there. Some great benefits when going with Link Interactive include a 30-day money back guarantee, multiple equipment options, and no upfront costs. Read Link Interactive reviews below to learn about the company's customer service and monitoring service.
Trudy Ferrouillet Gusman
3 years ago
Disappointed customer Irving, TX
2 years ago
3 years ago
George Eagle Mountain, UT
4 years ago
4 years ago
Charles Morrison Westerville, OH
3 years ago
Reply from Link Interactive
Nov. 1st, 2019
Anonymous Stafford, VA
4 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.