Guardian Alarm Company Logo

Guardian Alarm Company

Is This Your Business?
star star star star_border star_border
9 User Reviews
LAST UPDATED: June 4th, 2021

Guardian Alarm is a family-owned company that has been proving home security and automation services for over 85 years for customers in Michigan, Florida, and Ohio. Monthly monitoring plans begin at $42.99 and the professional installation fee is undisclosed. Home security plans feature 24/7 professional monitoring and remote system access.

Top Ranked Companies

thumb_up

The Good

  • 24/7 Professional Monitoring
  • Professional Installation
  • No Cancellation Penalty
  • Free Service Transfers
Guardian Alarm offers three comprehensive home security plans with 24/7 professional monitoring and installation. Same day service is available for most home security installations and customers are able to receive discounts on monthly monitoring plans through specials offered on the company's website. The home security company does not charge a penalty for customers to end their service contracts early and does not charge for service transfers to a new residence during the contract period. Guardian Alarm also provides home automation, video surveillance, energy management, and medical alert devices and services. Customers are able to control home automation features remotely from any location on their mobile devices. According to the company's website, the response time for emergency response is 15 seconds. The company also provides security guard escort and protection services. Customer reviews are mainly positive online regarding the company's customer service experience.
thumb_down

The Bad

  • No Equipment Warranty Information
  • Automatic Renewal Clause

The company does not disclose information on its corporate website on any included equipment warranties. If no manufacturer warranty is available, customers will be held responsible for parts replacement and service call costs. Customers are required to sign service agreements, which may be automatically renewed upon expiration. Service areas are limited to an area of three states. It is also unclear whether customers will need to pay for equipment upfront or if the cost is rolled into the monthly monitoring fee. There is no pricing information offered on the company's website on costs for equipment or system upgrades. The company does not appear to offer video doorbell camera surveillance in its home automation program.

View Best Home Security Companies

gavel

The Bottom Line

Guardian Alarms offers home security and automation services for its customers in Ohio, Michigan, and Florida. Available plans feature professional installation, 24/7 professional monitoring, remote system access, and no cancellation or service transfer fees; however, customers must agree to the service agreements and there appears to be no offered equipment warranties.

View Best Home Security Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

3.0

star star star star_border star_border

9 Reviews

Review Breakdown

5 grade

44%

4 grade

0%

3 grade

0%

2 grade

22%

1 grade

33%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_border star_border

Service

star star star_half star_border star_border

Trustworthiness

star star star star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star_border star_border star_border

bill guentert Colton, CA

first it took 3 week to get it installed then less than 1 month the sensor to the gararge door does not work you call for help they say we will work on it 5 phone call later your then told no one can come out for three weeks so you are just screwed butt you still have to pay next door house has same problem they will tell you we will be out then they cansel look around better than i did before you choose

3 years ago

star star star_border star_border star_border

Richard Oloya Canton, OH

I have had them for over 20 years (including their predecessor, Barco Security) and was quite satisfied with them, however over the past 3 or 4 years they have been quite tardy. They have not responded to alarms, to both smoke and door/windows opening accidentally. I have tried to discuss with them, but the response has been negative. I am reviewing various systems to see which one to switch to. ROO, Canton OH

3 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information