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Guardian Alarm Company

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LAST UPDATED: May 27th, 2022

Guardian Alarm is a family-owned company that has been proving home security and automation services for over 85 years for customers in Michigan, Florida, and Ohio. Monthly monitoring plans begin at $42.99 and the professional installation fee is undisclosed. Home security plans feature 24/7 professional monitoring and remote system access.

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The Good

  • 24/7 Professional Monitoring
  • Professional Installation
  • No Cancellation Penalty
  • Free Service Transfers
Guardian Alarm offers three comprehensive home security plans with 24/7 professional monitoring and installation. Same day service is available for most home security installations and customers are able to receive discounts on monthly monitoring plans through specials offered on the company's website. The home security company does not charge a penalty for customers to end their service contracts early and does not charge for service transfers to a new residence during the contract period. Guardian Alarm also provides home automation, video surveillance, energy management, and medical alert devices and services. Customers are able to control home automation features remotely from any location on their mobile devices. According to the company's website, the response time for emergency response is 15 seconds. The company also provides security guard escort and protection services. Customer reviews are mainly positive online regarding the company's customer service experience.

The Bad

  • No Equipment Warranty Information
  • Automatic Renewal Clause

The company does not disclose information on its corporate website on any included equipment warranties. If no manufacturer warranty is available, customers will be held responsible for parts replacement and service call costs. Customers are required to sign service agreements, which may be automatically renewed upon expiration. Service areas are limited to an area of three states. It is also unclear whether customers will need to pay for equipment upfront or if the cost is rolled into the monthly monitoring fee. There is no pricing information offered on the company's website on costs for equipment or system upgrades. The company does not appear to offer video doorbell camera surveillance in its home automation program.

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The Bottom Line

Guardian Alarms offers home security and automation services for its customers in Ohio, Michigan, and Florida. Available plans feature professional installation, 24/7 professional monitoring, remote system access, and no cancellation or service transfer fees; however, customers must agree to the service agreements and there appears to be no offered equipment warranties.

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13 Reviews

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bill guentert Colton, CA

first it took 3 week to get it installed then less than 1 month the sensor to the gararge door does not work you call for help they say we will work on it 5 phone call later your then told no one can come out for three weeks so you are just screwed butt you still have to pay next door house has same problem they will tell you we will be out then they cansel look around better than i did before you choose

5 years ago

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Richard Oloya Canton, OH

I have had them for over 20 years (including their predecessor, Barco Security) and was quite satisfied with them, however over the past 3 or 4 years they have been quite tardy. They have not responded to alarms, to both smoke and door/windows opening accidentally. I have tried to discuss with them, but the response has been negative. I am reviewing various systems to see which one to switch to. ROO, Canton OH

5 years ago


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Rebecca D Muskegon, MI

I was not pleased with this company. Mainly because of their customer service. They were always quick to try and get you off the phone.

1 year ago