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General Security

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LAST UPDATED: March 7th, 2024

General Security has been providing home security solution to select cities in New York, Virginia, and North Carolina for the last 30 years. Customers have one of the largest selections of options to choose from which will then be professionally installed and monitored by a team of highly trained experts. General Security consistently helps customers feel more confident and comfortable in the security of their most prized possessions.

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The Good

  • Comprehensive Protection
  • Variety of Options
  • Home Automation

Many security companies focus all services and packages on protecting properties from intruders, which is a major concern but not the only concern. General Security offers customers options to protect their property from other threats like carbon monoxide or fire. These systems monitor the home for any signs of problems. If a problem arises, the correct agency and the customer will be notified. This quick response system is designed to help protect the property from major damage. The services and features offered by General Security are some of the most complete options from across the industry. Each customer has the ability to design a customized security system to meet their exact needs. This extensive list of options allows customers to really create a full system to protect every aspect of their property and assets.


The Bad

  • Limited Service Area
  • No Warranties
  • Limited Equipment by Package

Many of the companies across the security industry do not provide set packages for customer to choose from, instead allowing customers to design a customized system. General Security is different in this respect because they offer three packages for customer to choose from. These packages offer a large variety of options and customers will likely be able to find a system that will work for them. But these packages can be limiting for customers who need a very specific set of services. The services and packages offered by General Security are some of the better options across the industry. Unfortunately, only a small portion of the country will get to take advantage of these security options. General Security only serves a small portion of New York and the surrounding areas. This is a downside for those customers who do not live in this small service area and cannot take advantage of the security packages.

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The Bottom Line

When a customer works with General Security to protect their property they will be getting top-of-the-line technology and equipment. They will easily be able to access and control all of the services remotely from their mobile device. The protection options also extend past the typical intrusion protection service offered by other companies, which can create a more complete coverage.

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4 Reviews

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Steven Alan STAMLER Miami Beach, FL

Be very careful when signing a contract with this company. I am 75 years old and sold my home recently. I was 2 years into the contract, and they took me to court and sued me to pay the three years left on the contract - even though I informed them when I sold the home and discontinued the service. The terms of the contractisr written in small print - be very careful.

1 month ago


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Alexandria Lekberg Chesterfield, VA

My neighbor works for them so I gave them a chance. She always answers the phone in the Richmond office with such a helpful and cheerful attitude! They have a great referral program as well! This company is amazing and is great with calling right away when the alarm goes off. They have the best price and so much integrity! Great company!

2 years ago Edited October 28, 2021

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The Bouies Fort Lauderdale, FL

Customer service lacks professionalism! They have very few workers and if you need someone to come out to do anything it will take a long time. You will be charged for everything. A person was sent out to my business and did not know why he was coming. That was a horrible experience.

7 months ago

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PL Deer Park, NY

They also have a location in Florida. I've been using them for many years. Their fees are low and service great

2 years ago