Fort Knox Security: Read 254 User Reviews From Real Homeowners

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Terrence Sanders Arlington, TX

He did a great job ,very professional willing to help a show me how to work this system

3 years ago

Reply from Fort Knox Security

Thank you Terrence!

Jan. 15th, 2021

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PJ Houston, TX

We absolutely appreciated LaKendrick professionalism, and excellent installation service!

4 years ago Edited January 10, 2024

Reply from Fort Knox Security

Thank you PJ

Jan. 15th, 2021

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Bigo66 Houston, TX

Great Installation and friendly and courteous . Explained the use of alarm system well.

4 years ago

Reply from Fort Knox Security

Thank you for the great review!

Jan. 15th, 2021

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Esperanza Garcia Houston, TX

I just got this service, and is been a nice experience so far. Very professional.

4 years ago

Reply from Fort Knox Security

Thank you Esperanza!

Jan. 15th, 2021

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Rufus The Colony, TX

The Technician was awesome, knowledgeable and very professional. He did a wonderful job.

4 years ago

Reply from Fort Knox Security

Thanks for the review Rufus!

Aug. 18th, 2020

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Joshua Chavez Gainesville, TX

Sean P (Tech) was super informative and got the job complete in a timely manner! 11/10 recommend!

4 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Kristen Rountree Houston, TX

Great customer service! The tech answered all of our questions and was very friendly.

4 years ago

Reply from Fort Knox Security

Thank you Kristen!

Aug. 12th, 2020

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Gladys Lenhart Wylie, TX

The experience was great and the technician was informative on how to operate my new system.

5 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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BO Houston, TX

Great communication through out and very on point to listening to what the customer wants!

5 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Robert & Jane Pope Spring, TX

Quick installation, very pleasant and knowledgeable tech, great price, would highly recommend

5 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Shjoro Los Angeles, CA

Marquis was awesome and system was set up quick. Won’t know much about the service until I actually have to use it.

5 years ago

Reply from Fort Knox Security

Thank you for the review Shjoro!

Aug. 18th, 2020

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Lee Anne Houston, TX

My tech, ALYN was very diligent in giving me the best service at the best price.

5 years ago

Reply from Fort Knox Security

Lee Anne,
We are glad Alyn was so helpful and able to get you the best price for your security system! Thank you for your 5 star review!

Aug. 28th, 2020

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Eric Cioti Richmond, TX

On time, reasonably priced, used existing unit, easy to deal with, great experience the whole way.

6 years ago

Reply from Fort Knox Security

Eric,
Thank you for taking the time to leave us such a great review! We are so happy to hear that you had a great experience with Fort Knox Home Security and hope you are enjoying your new security system!

Aug. 28th, 2020

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Ashley Sandy, TX

Very Helpful installation service...took the time to train us and understand our concerns

6 years ago

Reply from Fort Knox Security

Thank you Ashley!

Sep. 3rd, 2020

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Verified Customer

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Laketha Floyd Plano, TX

Sales Representative was dishonest, price was changed when, I wouldn't recommend them to anyone.

3 years ago

Reply from Fort Knox Security

Sorry to hear about your experience, Laketha.

All of our terms and conditions are outlined directly in your agreements. Could you please provide us with the name of the sales rep you spoke with? We pride ourselves on our great customer service and transparent easy to understand products. Please reach out to our support team at (469) 907-1550, so that we can investigate this matter further.

May. 27th, 2021

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Verified Customer

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Dennis Cotten Dayton, TX

3 alarms that we set off and no response!

3 years ago

Reply from Fort Knox Security

Thanks for taking the time to leave a review, Dennis. It sounds like you might be having issues with your alarm system, we would love to run a checkup on your system. Please reach out directly to (469)907-1550.

May. 21st, 2021

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Verified Customer

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Samir Yousef Humble, TX

Alot of time the camera is not working we try and try

3 years ago

Reply from Fort Knox Security

Sorry to hear about your camera issue, Samir. Reach out to customer service (469)907-1550
and we will have this issue fixed for you immediately.

May. 18th, 2021

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Olga Garay Austin, TX

Excellent this company in everthing the equip and the services..

2 years ago

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Todd Lindell Cibolo, TX

Matthew was great! Very personable and did a professional job.

3 years ago

Reply from Fort Knox Security

It's always great to hear of a job well done, Todd! Thank you for those kind words for Matthew!

Jun. 24th, 2021

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Donna Zurovec Chicago, IL

So far so good. Charles was great he explained everything to me.

3 years ago

Reply from Fort Knox Security

Awesome to hear about your great experience with your security system, Donna. Charles appreciates the kind words, let us know if we can help you with anything.

Jun. 3rd, 2021

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Andrean Fort Worth, TX

The technician was knowledgeable, accurate on time constant and fast.

3 years ago

Reply from Fort Knox Security

Thank you for the great review, Andrean!

Apr. 22nd, 2021

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bryanstafford Sugar Land, TX

Very nice, good, detail, courtesy Charles to configure alarm for us.

3 years ago

Reply from Fort Knox Security

Thank you for the kind words, Bryan! We're happy to help you out.

Mar. 18th, 2021

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Clarence Robbins Missouri City, TX

They came out just as they promised, no change in price or equipment.

3 years ago

Reply from Fort Knox Security

We know how important it is to keep our word! Thank you, Clarence. Let us know if we can be of further service to you.

Mar. 10th, 2021

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Lorrie Ward Fort Worth, TX

Great customer service from Technician Joe and phone customer service Alex!

4 years ago

Reply from Fort Knox Security

Thank you Lorrie!

Jan. 15th, 2021

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Theo Humphrey Humble, TX

The team is very helpful and on time for installation of equipment

4 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Dave Dallas, TX

Marquis was very professional and informative. Answered all our questions.

5 years ago

Reply from Fort Knox Security

Thank you for your 5 star review Dave!

Aug. 28th, 2020

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PHAT BUI Houston, TX

Quick respond. Installation guy nice and easy to communicate with.

5 years ago

Reply from Fort Knox Security

We are glad to hear that you had such a great experience with Fort Knox. We pride ourselves at being the quickest, cheapest, and best security system installer in business. We appreciate your 5 star review!

Aug. 28th, 2020

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Ronald Jones Cedar Hill, TX

Joe was very helpful and professional. In and out very quickly.

6 years ago

Reply from Fort Knox Security

Ronald,
Thank you for leaving us a 5 star review. We hope you are enjoying your new security system!

Aug. 28th, 2020

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Larry Honora Jr Cypress, TX

Quick installation and professional service. A Happy experience

6 years ago

Reply from Fort Knox Security

Thank you Larry!

Sep. 3rd, 2020

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Emanuel Mercado Duncanville, TX

Love the idea of arming and disarming my alarm wherever I'm at. Plus great equipment

6 years ago

Reply from Fort Knox Security

Thank you!

Sep. 3rd, 2020

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Verified Customer

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Floyd San Antonio, TX

Numerous problems with installed equipment and poor customer service.

3 years ago

Reply from Fort Knox Security

Sorry to hear about your experience, Floyd. We would love to fix any problems you're having with your security equipment. Will you please reach out to (469)907-1550 or message us so we can make this right.

May. 21st, 2021

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Verified Customer

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A Semmelrock Conroe, TX

Pushy sales people. No instructions on operation of system

3 years ago

Reply from Fort Knox Security

Sorry to hear about your experience, Mr. Smmelrock. Please call customer service (469)907-1550, and we will give you all the necessary information to properly use your security system.

May. 18th, 2021

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Jason Posthauer Pflugerville, TX

Very quick install and friendly technician

2 years ago

Reply from Fort Knox Security

Thank you for the great review Jason!

Jul. 15th, 2022

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Janeth Mendoza Fort Worth, TX

Very professional and informative thanks

3 years ago

Reply from Fort Knox Security

Thank you, Janeth.

Aug. 4th, 2021

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Angelica gross Missouri City, TX

Barrett was a great tech and offered Wonderful service

3 years ago

Reply from Fort Knox Security

Thank you, Angelica! We're glad Barrett was able to help you out!

May. 5th, 2021

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Celina Fort Worth, TX

Best offer, more value for my dollar. Great installation

3 years ago

Reply from Fort Knox Security

Thank you Celina!

Jan. 19th, 2021

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Manuel Miranda ,

Matthew was very professional and courteous

4 years ago

Reply from Fort Knox Security

Thank you Manuel!

Jan. 15th, 2021

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Paul DAlessandro Houston, TX

Good quality fast service good pricing low down payment

4 years ago

Reply from Fort Knox Security

Thank you Paul!

Sep. 11th, 2020

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Joyce merrell Keller, TX

He’s great Evan very informative and courteous

4 years ago

Reply from Fort Knox Security

Thank you Joyce! Let us know if you need anything else.

Aug. 12th, 2020

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Katherine Cedar Hill, TX

nice and helpful tech with well knowledge

4 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Deenie Daley Wylie, TX

Marqise was great. He was patient with me!

4 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Robert San Antonio, TX

Jason was very Professional and helpful!

5 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Eric Olney Little Elm, TX

Tech arrived on time and farely quick installation.

5 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Sr Frisco, TX

Technician explained everything before installing

5 years ago

Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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MICHAEL K. SAMPLE Houston, TX

very professional ----easy to understand and use--

5 years ago

Reply from Fort Knox Security

Thanks for the review Michael!

Aug. 18th, 2020

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Sphill Mansfield, TX

Tech and sales person was excellent service

5 years ago

Reply from Fort Knox Security

Thank you for the review!

Aug. 18th, 2020

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Anthony Marshall Missouri City, TX

Everything was great . The installation was fast

5 years ago

Reply from Fort Knox Security

Thanks for the review Anthony!

Aug. 18th, 2020

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Kennedy Aubrey, TX

Great customer service, knowledgeable staff, good pricing

5 years ago

Reply from Fort Knox Security

Kennedy,
Thank you for leaving us a 5 star review. We pride ourselves on having the best customer service in the security system industry.

Aug. 28th, 2020

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Sheetal Asher Austin, TX

Very professional and knowledgeable, could not be happier.

5 years ago

Reply from Fort Knox Security

Sheetal,
Thank you for your 5 star review! We are glad you are satisfied with your security system!

Aug. 28th, 2020

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Jason Olivas Dallas, TX

The technician was very professional and very efficient.

6 years ago

Reply from Fort Knox Security

Thank you Jason!

Sep. 3rd, 2020

Fort Knox Security Reviews