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Five Alarm Security

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LAST UPDATED: September 26th, 2019

Five Alarm Security not only understands the importance of a good security system, but also how overwhelming  the process can be. This is why Five Alarm works with customers from beginning to end, designing a system, installing the system, and providing constant monitoring. For the last decade, the security experts of Five Alarm have been working to improve the home security industry by providing the best service to make customers feel more comfortable and safe.

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The Good

  • Customized Plans
  • Many Equipment Options
  • Professional Installation
  • Remote Access and Control
The thought of installing a security system can be daunting for many customers since it is such an important piece of technology. Customers of Five Alarm Security will not have to worry about this at all since equipment is installed by the security experts. Each system is designed specifically for the customer and the technicians will work to ensure that each piece of equipment is working just the way it is supposed to. These technicians are certified by the security system manufacturer and have been trained in installation, so the customers can have even more peace of mind that everything will get done correctly. Five Alarm Security's systems are also customized to fit the customer's exact needs. Customers will work with a security expert to design a system for their situation. Customers will not be required to pay for services that they do not need because it is in the package they select, which will be a huge benefit.

The Bad

  • Low Transparency
  • Limited Service Area
  • No Warranties

While researching Five Alarm Security, customers may have a hard time understanding exactly what they can expect. There is not a lot of exact information available upfront to researching customers including package details and pricing. This is mostly due to the fact that Five Alarm Security provides customizable options for each customer to fit exact needs. The customer will receive more specific information as they go through the consultation process. Problems can occur with even the best designed systems that are professionally installed, which is why it is beneficial for customers to have an option for a warranty on their security systems. But Five Alarm Security does not offer any equipment or service warranties to its customers. If a problem occurs, customers may have to pay for repairs or replacements on any equipment they may be using. Additionally, Five Alarm Security only provides home security services to residents in California.

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The Bottom Line

For those customers who live within Five Alarm Security's California service areas, the services offered by this company will help them protect their important assets. Customers will be able to get a security system relatively stress-free and feel confident in the services they are offered; however, they will be required to go through a consultation to find out if Five Alarm has exactly what they are looking for.

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