Allied Home Security: Read 121 User Reviews From Real Homeowners

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George Mapula

The Customer service representative was great. Walked me thru the process and help me log in thru the online site to view my cameras. She was great!

1 week ago

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Tracy Gotcher

We just had our system put in yesterday so it’s too early for an overall rating, however, the process has been quite good!! Adrian, our salesperson, was very good…none of the high pressure stuff!! Explained everything to the best of his knowledge and patient with all of our numerous questions!! Jesse, the technician assigned to install our system, was thorough, knowledgeable, patient, went above and beyond to make sure everything was in working order before he left!!

4 months ago

Reply from Allied Home Security

Thank you so much for the great review, Tracy! Glad you love the system.

Aug. 14th, 2024

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Ron Cronin

David V. was cooperative, patient and very knowledgeable about the services Allied could provide. He wasn’t pushy like other home home security companies trying to get your business. He addressed all my concerns and gave me ample time in between conversations to make the best decisions for my home security. Hoping Allied Home Security continues to provide great customer service after they have business. Thank you David V. and Allied, Ron C.

7 months ago

Reply from Allied Home Security

Thank you Ron!

May. 6th, 2024

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DJ Nickens

Mario was very professional and respectful, he was patient with my 90 year old mother as he installed her system. He explained each step to her as he moved about her home. It’s wonderful to have people in your home who are respectful.

6 months ago

Reply from Allied Home Security

Thank you so much for the great review!

Jul. 1st, 2024

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Frank Barthel

Chris H. installed our system and proved to be an exceptional good professional, very knowledgable and clean.. He also just made the impossible camera locations happen. I was really very pleased with the service (including set up of account).

8 months ago

Reply from Allied Home Security

Thank you so much for the great review, Frank!

Apr. 17th, 2024

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Verified Customer

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Cynthia Gonzalez Pasadena, TX

Worst Company Ever. Sales guy showed up and sold the product when we had just purchased our home. Previous owner already had system installed so he said everything was working fine did a walk through and activated our service. Come to find out 6 months later. All our sensors were out. And if there had been an emergency our system would not have worked. They work for brinks, brinks sent me one of their techs and since they didn’t install I was going to have to pay. I fought and they made it right. If you can get in directly through the main company, do so. Brinks tech had to rewire and reset the whole house.

3 years ago

Reply from Allied Home Security

Sorry to hear about your experience, Cynthia. We do not work for Brinks but use them for our alarm monitoring. Please call us at (281) 820-2810, we'll send out one of our own technicians, and run a checkup on your system free of cost.

May. 21st, 2021

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Sachin Rana

I find to be most advance security system in the market , not only it is easy to manage but also very reliable . They are very professional in choosing the right security system according to my needs and although i have diy the project but they helped me in that with guides which was very helpful for me. I was bit worried about the theft in the areas but i find very secure already in my home. It has top standard quality standard product which i think will going to last years.

5 months ago

Reply from Allied Home Security

Thank you so much Sachin!

Jul. 23rd, 2024

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Ricky Samano Spring, TX

I just purchased my very first home and choosing a home security company seemed a bit scary with so many out there and not being too sure which one to go with. I’m very satisfied with my choice as Cale H was the marketing manager and sat down with me and assisted in creating a plan around my wants and needs. In addition to that there were some miss communication during the install which I was then told I had to pay additional money outside of what was agreed and I thought “oh great this is going to be the deal breaker.” However Cale worked with me and understood my concerns and we came to a mutual agreement. The team recognized the importance of customer satisfaction and assisted with my concerns. Overall looking forward to this partnership and would recommend to those looking for home security.

2 years ago Edited July 15, 2022

Reply from Allied Home Security

Thank you so much for the great review Ricky! glad we were able to get you taken care of.

Jul. 15th, 2022

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ashley sallee Houston, TX

I was first signed up with Revamp by Darrell. Never told me I needed a permit (1st time with a security company) or that the price he quoted was before tax. Also connected everything through wifi instead of a pre-existing system. Alex with Allied saved me! He made sure I was taken care of and they even used the pre-existing wired system instead of wi-fi! Like night and day. I even had to fall Revamp to issue my refund for their equipment a week AFTER they picked it up. Not only that, they never canceled the monitoring services through ADT! They charged me for monitoring equipment I dont even have! Do NOT go with Revamp! Allied is SO much better!

3 years ago

Reply from Allied Home Security

Glad we got you taken care of, Ashley! If you need anything else please let us know.

Sep. 21st, 2021

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Sherry Ann Houston, TX

When i called in search of a security provider for our particular needs, we were met with knowledge, patience, and thoroughness in explanation of the services offered to find the one that best suit our needs. We only recently got our security service connected by Joaquin a couple daysbago who has been very thorough and detailed in his explanation. Even when we had questions after the fact he was helpful in responding. Looking forward to this journey ahead with Allied Security for monitoring our home, which I should only hope will continue to be met with great service. I already started recommending Allied Home Security to those near me so we are spreading the word, so don't fail me ;) lol

3 years ago

Reply from Allied Home Security

Thank you Sherry!

Jan. 27th, 2021

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Mona Serna

Moni D. was great! His communication skills were very effective and his energy and personality unmatched!

2 months ago

Reply from Allied Home Security

Thank you so much Mona!

Oct. 9th, 2024

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John Flowers

Prompt service, very knowledgeable about switching from the existing monitor service to your company, very helpful, and courteous

3 months ago

Reply from Allied Home Security

Thank you so much, John!

Sep. 20th, 2024

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Verified Customer

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EFig League City, TX

Friendly service with all questions answered. Great product!! Great deal on security system with hard wired cameras!! I would recommend to anyone looking for home security!!

3 years ago

Reply from Allied Home Security

Thank you for the 5 stars and recommendation! Let us know if you need anything else!

May. 26th, 2021

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Verified Customer

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CC Houston, TX

The security system is okay. The motion sensor batteries have been replaced in 10 months. My doorbell has not worked since February. I have tried several ways to get assistance. I am very disappointed with the door bell camera.

3 years ago

Reply from Allied Home Security

I am sorry to hear about your experience, CC. Please reach out to customer service at (281)-820-2810 and we would love to assist you in repairing your doorbell or any other of your security equipment.

May. 17th, 2021

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Alexis Watkins Conroe, TX

We are very pleased with the service that David V. provided for us. He helped us find the best system for our needs and answered all of our questions with confidence. When you call Allied Home Security ask to speak with David.

11 months ago

Reply from Allied Home Security

Thank you Alexis!

Mar. 25th, 2024

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Alex Mendoza Houston, TX

Had the pleasure of talking with David V yesterday in regards to a system for my parent's home. Not only was he very informative, he was very patient in helping my parents understand everything they were getting without trying to upsell them like some of Allied's competitors tried to do. Looking forward to getting the system installed later this week.

2 years ago

Reply from Allied Home Security

Thank you Alex!

Oct. 12th, 2022

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Ben Trujillo Humble, TX

I appreciated the fact that your associate, Brandon M, took the time to explain what services Allied offers as well as equipment and price breakdown. He was very informative and has a good understanding of company programs and services. He answered each of my detailed questions and met my high expectations to provide quality security services to my family and home. Thank you and job well done!

2 years ago

Reply from Allied Home Security

Thank you, Ben!

May. 24th, 2022

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Will Davidson Houston, TX

As a new customer of Allied Home Security, I would like to report that I am extremely happy with the products and outstanding service I received! From David V in sales knowledge and willingness to work with me on budget concerns . Jose and Matt were equally as impressive as excellent installers. Can’t thank Matt enough for going above and beyond on my camera locations and installation aspects and strong desire to make it right! Highly recommend the service and this crew!

3 years ago

Reply from Allied Home Security

Thank you so much for your kind words, Will! Your experience with us is exactly what we strive for. Our goal is to put our customers first and keep them safe and happy!

May. 28th, 2021

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Rob Spring, TX

Jason J did such a great job. He was polite and professional, and very efficient with the install. Afterwards he walked me through how to use the entire system, and left zero mess behind. I rarely recommend people to contact technicians directly, but Jordan is an unbelievable spokesman for Allied Home. At no point did I feel uncomfortable, or talked down to in my interaction with Jordan.

4 years ago Edited January 10, 2024

Reply from Allied Home Security

Thank you Rob!

Jan. 20th, 2021

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Verified Customer

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John Bordere Houston, TX

My home security is very expensive and I was promised some window senors but never got them but overall it is a good system just wish it didn’t cost so much per month

3 years ago

Reply from Allied Home Security

Thanks for taking the time to leave a review, John. Please call us at (281) 820-2810 and we'll get you your window sensors and talk about ways to lower your rates.

May. 21st, 2021

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Verified Customer

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Dalma Cruz Houston, TX

It's been great, I haven't had no issues at all. Easy to understand, and I feel pretty safe with all my sensors, camera, and alarm. Thank you.

3 years ago

Reply from Allied Home Security

We are glad to hear about your positive experience, Dalma. Allied Home Security is here to help you feel safe and comfortable in your home. Thank you!

May. 5th, 2021

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Fadi B Arlington, TX

David V did an amazing job helping me choose the right option for my home security system. He's very knowledgeable and patient and took the time to answer all my questions and concerns.

11 months ago

Reply from Allied Home Security

Thank you Fadi! Tell your friends :)

Mar. 25th, 2024

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Thomas mary

I was once having problems with thieves coming to rob my house, so I made up my mind to reach out to allied homes security and since I've reached out to them the thieves were caught and I don't have issues with them again, I now have peace in my home

7 months ago

Reply from Allied Home Security

Thank you Raymond!

May. 6th, 2024

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Raymond

They provide a great service when it comes to various installation of security systems to your home as they did a great work at my house and also explain what each security item does and assure me of my safety in which have never had any regret contacting them for my security installation. They also got an excellent customer service care.

7 months ago

Reply from Allied Home Security

Thank you Raymond!

May. 6th, 2024

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Jordan Orrico Hockley, TX

David V stayed on the phone with me for over 30 minutes and helped me with every question I had when it came to moving into my new home. He was kind, helpful, and set up the soonest appointment y’all had to make sure my home and family was secure. Thank you, David V!

1 year ago

Reply from Allied Home Security

Thank you Jordan!

Sep. 13th, 2023

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Craig Olson Round Rock, TX

David did an excellent job for your company. Knew his business, and was very good in explaining the various features and benefits of your systems. No sales pressure, but had complete answers to my questions. He offered his own suggestions when it became more and more apparent what I know I wanted, and could likely need.

2 years ago

Reply from Allied Home Security

Thank you Craig! Let us know if you need anything else.

Jan. 10th, 2023

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Judy Herell Buffalo, TX

Sales person Cale H was very knowledgeable & professional! Walked through our house & recommended installation for camera’s & alarms! The alarm system is easy to operate! I can activate from my phone if I leave & forget to arm! I can also view activity when I am away!

2 years ago Edited October 27, 2022

Reply from Allied Home Security

Thank you for the great review!

Oct. 27th, 2022

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Ashley Herell Montgomery, TX

Cale did an amazing job walking us through the whole process while respecting our time, and was extremely knowledgeable and polite. The installation was quick and painless. I felt comfortable having both of them in my home, by myself, with small children. Highly recommend!

2 years ago

Reply from Allied Home Security

Thank you for the great review!

Oct. 27th, 2022

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S johnson Montgomery, TX

Had been looking for a new security system for several weeks and was frustrated with high prices from the major companies. Found Allied on google, was impressed by their reviews and decided to call. Spoke to David V and finally found the system I was looking for at a price I could afford. Highly recommend Allied Security.

2 years ago

Reply from Allied Home Security

Thank you so much for the great review!

Oct. 21st, 2022

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R williams Montgomery, TX

Really appreciate the dedication of the sales team at Allied Security. I needed help and spoke to David V over the weekend and he took my call even though he was on a mini vacation. My wife and I are very happy that we chose Allied Security.

2 years ago

Reply from Allied Home Security

Thank you so much!

Oct. 18th, 2022

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Kim Hong Houston, TX

We needed immediate secure monitoring and David V was able to help us with this. The service is adequate and is within our budget. David is an awesome service representative. I highly recommend Allied Home Security to family and friends. Thanks Allied Home Security and David for our piece of mind!!!

3 years ago

Reply from Allied Home Security

Thank you Kim! Glad we got you taken care of. Be sure to refer your friends and family to receive $100 credit each.

Dec. 13th, 2021

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John Houston, TX

State of the art technology and top of the line customer service. Experience began with a great conversation with the sales rep who guided me in the process of deciding what equipment to get. Then the tech came out and did a flawless installation and made himself available to answer all of my questions. Highly recommend Allied Security.

3 years ago

Reply from Allied Home Security

Thank you John!

Sep. 21st, 2021

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Kabrinna J Missouri City, TX

Our service technician Joaquin was amazing! He made a 4 hour installation feel like a regular visit with friends. He took his time explaining all of the features and answered any questions we had! I would highly recommend him!

3 years ago

Reply from Allied Home Security

We can’t thank you enough for the kind words. Here at Allied, we want you to feel as comfortable as possible using your home security equipment. Let us know if there is anything else we can do to help. Thank you, Kabrinna!

Apr. 30th, 2021

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Dr. Richard Williams

David was great very informative and professional and not like the big chain security companies. Highly recommend!

4 months ago

Reply from Allied Home Security

Thank you so much Dr. Williams! If you need anything else just let us know.

Sep. 3rd, 2024

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Lenord Johnson

David was incredible solve the problem with my doorbell camera and quickly got my security cameras back on line. Great job well done

8 months ago

Reply from Allied Home Security

Thank you Lenord!

Apr. 4th, 2024

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Verified Customer

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David Bautista Houston, TX

Never had any problems or issues, installation was on point, technician was very helpful on how to use step by step

3 years ago

Reply from Allied Home Security

Our technicians are the best, David! They always make sure you are fully informed!

May. 26th, 2021

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Verified Customer

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Roy Beaty League City, TX

I had them for the first year of my service with Brinks. They were unresponsive to calls, did not install all the equipment, cameras do not work. Overall a bad experience

3 years ago

Reply from Allied Home Security

I'm sorry to hear about your experience, Roy. Due to covid, we have received an increased volume of calls. If there is ever an issue with your equipment we are more than happy to fix it.

May. 7th, 2021

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Adam Scondo

What i like is that With allied home security wellness camera system i can watch over my parents how they're doing from wherever I am

5 months ago

Reply from Allied Home Security

Thank you so much Adam!

Jul. 1st, 2024

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behzad kayani Plano, TX

I had a really good experience, Brandon explained everything really good and I was able to get the security system for my business very quickly. Thumbs up!!

9 months ago

Reply from Allied Home Security

Thank you!

Mar. 25th, 2024

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Jen B

Eric was very professional and thorough. He set up everything quickly and answered all of our questions. He did an excellent job! I would highly recommend Allied home security to my friends and family based on his service.

1 year ago

Reply from Allied Home Security

Thank you so much, Jen! Tell your friends and get $200 per referral.

Sep. 18th, 2023

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Kathy Francis Houston, TX

I just moved and Aiden with Allied approached me with my home security needs. He is very easy to deal with and made the experience easy and affordable , they are an awesome team of professionals.

1 year ago

Reply from Allied Home Security

Thank you so much for the great review, Kathy!

Jan. 10th, 2023

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j Bowman Houston, TX

David V did a good job a few months back setting us up with an adequate security system for our home. Installer (Chris) came out and did a great job as well. Highly recommend Allied Security.

2 years ago

Reply from Allied Home Security

Thank you for the great review!

Oct. 27th, 2022

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Thalia R-j Seguin, TX

Raúl did a great job at presenting and communicating about how the systems work and explained the different packages. He answered all of our questions and reassured us of our safety.

2 years ago

Reply from Allied Home Security

Thank you Thalia!

Oct. 18th, 2022

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Daiquiri Don Houston, TX

David V was the sales rep that assisted me on my new account. He was very helpful and professional. He was very knowledgeable on the various products and answered all my questions.

3 years ago

Reply from Allied Home Security

Thank you Daiquiri! If you need anything else at all just let us know.

Sep. 13th, 2021

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Marsha Ivins Houston, TX

A cold call to David V was such a satisfying and informative conversation (with follow up emails) that I selected Allied in a large part because of his accessibility and knowledge.

3 years ago

Reply from Allied Home Security

Thank you so much, Marsha.

Sep. 9th, 2021

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Herman Garcia Houston, TX

I like that it's local and offers seem reasonable compared to the competition. May be interested in adding more cameras in the future. Nothing comes to mind that I dislike at the moment. David M. was very informative when I reached out to Allied

3 years ago

Reply from Allied Home Security

Herman, thank you for the great review. Please reach out when you are ready to add some security cameras to your system. And we agree, David is truly a gem to have on our team!

May. 5th, 2021

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Alana Chapman Missouri City, TX

Very professional! Our technician Joaquin was efficient and very detailed in explaining to us how the system worked. We will 100% percent recommend allied to family and friends.

3 years ago

Reply from Allied Home Security

Thank you so much Alana!

Feb. 1st, 2021

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John Massey

Great communication and explanation of system!

2 months ago

Reply from Allied Home Security

Thank you, John!

Oct. 9th, 2024

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Verified Customer

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Dan Hostutler Katy, TX

The salesperson was very friendly and knowledgeable and have been happy with security system

3 years ago

Reply from Allied Home Security

Great to hear, Dan! Thank you for the great review!

May. 26th, 2021

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Verified Customer

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Donnavon Robinson Rosharon, TX

Had no problems, love the quality, couldn’t ask for a better security company

3 years ago

Reply from Allied Home Security

Thank you so much, Donnavon.

May. 18th, 2021

Allied Home Security Reviews

Summary of Reviews