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Allied Home Security

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7.3

Overall Score

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LAST UPDATED: September 17th, 2023

Allied Security is a well-known alarm monitoring company based in Houston, Texas. The company offers security system options for homes, small businesses, and commercial residencies. Allied Security's packages come with medical, fire, and security monitoring.

Allied Security's home security and professional monitoring services are available for as little as $19.95 per month and come with same-day installation or existing system takeover.

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The Good

  • Advanced Security Equipment
  • Multiple Security Packages

Advanced Security Equipment

Allied Security offers a variety of home security equipment with advanced features and functionality. You can choose from Allied Security's prearranged home security packages, but it is unclear from the company's website if you can select equipment a la carte. Below is a list of some of the alarm system equipment Allied Security offers:

  • Iq2 Control Panel — 7 inch HD touchscreen with two-way talk and a built-in camera. The panel controls your entire home security ecosystem, including your garage door, door locks, lighting, thermostats, etc.
  • 2Gig GC2 Control Panel — Color touch screen panel with GSM cellular radio and two-way voice. This panel has built-in Z-Wave RF protocol, so you can control Z-Wave appliances, such as lighting and HVAC.
  • Honeywell Vista Control Panel — Simplified panel with a keypad. The panel includes an exit countdown, time and date display, event log, and user scheduling.
  • Indoor Security Camera — Commercial grade camera with 24/7 recording, live feed, and night vision.
  • Outdoor Security Camera — Commercial grade camera with 24/7 recording, hard drive storage, and weather proof parts.
  • Doorbell Camera — Commercial grade camera with two-way voice, remote notifications, and HD video.
  • Motion Sensor — Encrypted PIR motion sensor that is pet immune up to 40 pounds.
  • Door/Window Contact — Door and window sensor that can be placed on any entry that opens and closes. It includes a magnet for more installation flexibility and an antenna that enables you to place the sensor on metal, plastic, as well as wood.
  • Smart Thermostat — Z-Wave thermostat that can connect to your panel and other Z-wave equipment, such as your HVAC system, heat pump, etc.

Multiple Security Packages

Allied Security has three main home security system packages you can choose from. Unfortunately, it is unclear how much each package costs and if you can customize your equipment if you do not want Allied Security's prearranged packages. All Allied Security packages come with same-day, professional installation. Here are the company's three security service packages:

Smart Home Package

  • 24/7 professional monitoring
  • Two-way voice
  • Five megapixel camera
  • Glass break detection
  • Image capturing
  • Seven inch touchscreen alarm panel
  • Three door contacts
  • Pet-friendly motion sensor

Smart Home Automation Package

  • Everything included in the Smart Home Package
  • Geo fencing automation rules
  • Thermostat control
  • Remote door lock (access control)
  • Remote garage door control
  • Home lighting control

Smart Home Video Package

  • Everything included in the Smart Home Automation Package
  • 24/7 HD continuous video surveillance
  • HD night vision
  • Live feed through smart phone
  • Motion alerts
  • Doorbell camera
  • Wide range coverage
  • 1080p images
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The Bad

  • Limited Availability

Limited Availability

Allied Security only services Texas, so if you currently reside in other areas, the company cannot provide you with its home security services. If you live or work in Texas, and are interested in Allied Security as a potential home security provider, read our verified Allied Home Security Reviews to learn more about the experience of actual customers.

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The Bottom Line

Allied Security is a quality home security company with advanced equipment offerings and robust security packages. However, package pricing is unclear, so you will need to contact the company for additional pricing information. Allied Security also only operates in Texas, so if you live in another state, you will not have access to the company's security services. Homeowners are encouraged to read verified Allied Home Security reviews to see if this company is right for them.

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Star Rating

4.4

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95 Reviews

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75%

4 grade

4%

3 grade

8%

2 grade

6%

1 grade

6%

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CC Houston, TX

The security system is okay. The motion sensor batteries have been replaced in 10 months. My doorbell has not worked since February. I have tried several ways to get assistance. I am very disappointed with the door bell camera.

2 years ago

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Reply from Allied Home Security

I am sorry to hear about your experience, CC. Please reach out to customer service at (281)-820-2810 and we would love to assist you in repairing your doorbell or any other of your security equipment.

May. 17th, 2021

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Roy Beaty League City, TX

I had them for the first year of my service with Brinks. They were unresponsive to calls, did not install all the equipment, cameras do not work. Overall a bad experience

2 years ago

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Reply from Allied Home Security

I'm sorry to hear about your experience, Roy. Due to covid, we have received an increased volume of calls. If there is ever an issue with your equipment we are more than happy to fix it.

May. 7th, 2021

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Richard Houston, TX

The salesperson we dealt with is rude, and once they were paid they were out of the picture

2 years ago

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Reply from Allied Home Security

Sorry you had to deal with his, Richard. We take our complaints seriously; If you could give us the salesperson's name we would love to investigate this further. I promise we are still here for you, please reach out if we can do anything to help.

May. 21st, 2021

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Gerald J Cifaldi Spring, TX

Bad front camera, notifications take too long.

2 years ago

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Reply from Allied Home Security

Sorry you are having problems with your front camera, Gerald. We would love to look into this matter and fix any connection issues it sounds like your having. Call us at (281) 820-2810.

May. 21st, 2021

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Riddle San Antonio, TX

The app sometimes takes a while for it set

2 years ago

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Reply from Allied Home Security

We are constantly innovating our technology, and this issue will be worked out soon. Thanks for the feedback, Riddle.

May. 18th, 2021

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Jesse Sanchez Conroe, TX

System works well . The apps are less than desirable

2 years ago

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Reply from Allied Home Security

Glad your security system is working well, Jesse. We are constantly working with our developers to improve our software and apps. Our next update should fix many issues you are having.

May. 7th, 2021

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Nannette Houston, TX

Equipment and app always has issues video stops often

2 years ago

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Reply from Allied Home Security

Sorry to hear you are having issues with your equipment and app, Nannette. Please reach out (281)-820-2810 and we will be more than happy to fix any issues you may be having.

May. 17th, 2021

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Tiffany Houston, TX

Disappointing. Equipment broke in less than 6 months.

2 years ago

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Reply from Allied Home Security

We are sorry to hear about this issue with your equipment, Tiffany. Please contact us (832-626-0178) so that we can assist you in repairing your security equipment.

May. 4th, 2021