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Allied Home Security

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7.3

Overall Score

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LAST UPDATED: September 17th, 2023

Allied Security is a well-known alarm monitoring company based in Houston, Texas. The company offers security system options for homes, small businesses, and commercial residencies. Allied Security's packages come with medical, fire, and security monitoring.

Allied Security's home security and professional monitoring services are available for as little as $19.95 per month and come with same-day installation or existing system takeover.

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The Good

  • Advanced Security Equipment
  • Multiple Security Packages

Advanced Security Equipment

Allied Security offers a variety of home security equipment with advanced features and functionality. You can choose from Allied Security's prearranged home security packages, but it is unclear from the company's website if you can select equipment a la carte. Below is a list of some of the alarm system equipment Allied Security offers:

  • Iq2 Control Panel — 7 inch HD touchscreen with two-way talk and a built-in camera. The panel controls your entire home security ecosystem, including your garage door, door locks, lighting, thermostats, etc.
  • 2Gig GC2 Control Panel — Color touch screen panel with GSM cellular radio and two-way voice. This panel has built-in Z-Wave RF protocol, so you can control Z-Wave appliances, such as lighting and HVAC.
  • Honeywell Vista Control Panel — Simplified panel with a keypad. The panel includes an exit countdown, time and date display, event log, and user scheduling.
  • Indoor Security Camera — Commercial grade camera with 24/7 recording, live feed, and night vision.
  • Outdoor Security Camera — Commercial grade camera with 24/7 recording, hard drive storage, and weather proof parts.
  • Doorbell Camera — Commercial grade camera with two-way voice, remote notifications, and HD video.
  • Motion Sensor — Encrypted PIR motion sensor that is pet immune up to 40 pounds.
  • Door/Window Contact — Door and window sensor that can be placed on any entry that opens and closes. It includes a magnet for more installation flexibility and an antenna that enables you to place the sensor on metal, plastic, as well as wood.
  • Smart Thermostat — Z-Wave thermostat that can connect to your panel and other Z-wave equipment, such as your HVAC system, heat pump, etc.

Multiple Security Packages

Allied Security has three main home security system packages you can choose from. Unfortunately, it is unclear how much each package costs and if you can customize your equipment if you do not want Allied Security's prearranged packages. All Allied Security packages come with same-day, professional installation. Here are the company's three security service packages:

Smart Home Package

  • 24/7 professional monitoring
  • Two-way voice
  • Five megapixel camera
  • Glass break detection
  • Image capturing
  • Seven inch touchscreen alarm panel
  • Three door contacts
  • Pet-friendly motion sensor

Smart Home Automation Package

  • Everything included in the Smart Home Package
  • Geo fencing automation rules
  • Thermostat control
  • Remote door lock (access control)
  • Remote garage door control
  • Home lighting control

Smart Home Video Package

  • Everything included in the Smart Home Automation Package
  • 24/7 HD continuous video surveillance
  • HD night vision
  • Live feed through smart phone
  • Motion alerts
  • Doorbell camera
  • Wide range coverage
  • 1080p images
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The Bad

  • Limited Availability

Limited Availability

Allied Security only services Texas, so if you currently reside in other areas, the company cannot provide you with its home security services. If you live or work in Texas, and are interested in Allied Security as a potential home security provider, read our verified Allied Home Security Reviews to learn more about the experience of actual customers.

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The Bottom Line

Allied Security is a quality home security company with advanced equipment offerings and robust security packages. However, package pricing is unclear, so you will need to contact the company for additional pricing information. Allied Security also only operates in Texas, so if you live in another state, you will not have access to the company's security services. Homeowners are encouraged to read verified Allied Home Security reviews to see if this company is right for them.

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Star Rating

4.4

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95 Reviews

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4%

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8%

2 grade

6%

1 grade

6%

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Yesenia DLC Houston, TX

I am not able to get a hold of my representative. I’ve been wanting to download the app on my phone and I don’t know which one it is because no one will answer me.

2 years ago

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Reply from Allied Home Security

We are sorry you are having trouble accessing the smart app, Yesenia. Please reach out to customer service at (281)-820-2810 so that we can get this issue fixed as soon as possible.

May. 13th, 2021

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Alysia Houston, TX

Horrible customer service, can never get a returned phone call. The people you really need to speak to are always out of the office.

2 years ago

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Reply from Allied Home Security

Sorry you've been having trouble getting through, Alysia. We would be more than happy to have a manager directly reach out. If you can message us your last name, we'll have a manager directly reach out to you.

May. 21st, 2021

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John Mark Cypress, TX

Our screen not working and we call Brinks many time and still our issue is unsolved . We will be cancelling and moving to Vivet.

2 years ago

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Reply from Allied Home Security

Sorry to hear you are having issues with your screen. Please call Allied Home Security (832-626-0178) so that we can get to the bottom of this issue with you, John.

May. 4th, 2021

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Aneesah Thibedeaux Crosby, TX

Cameras do not work or record when needed. The cameras and doorbell camera never recordsnas scheduled.

2 years ago

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Reply from Allied Home Security

Sorry to hear about your camera issues, Aneesah. Please call (281) 820-2810 and we will get this issue fixed for you ASAP.

May. 18th, 2021

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Angela Richmond, TX

Bad service, bad connection, bad signal.

2 years ago

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Reply from Allied Home Security

Sorry to hear you are having issues with your security system, Angela. Please call us at (281) 820-2810. We would love to show you how great our customer service is and run a checkup on your system to see what the issue is here.

May. 21st, 2021

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Customer Houston, TX

Terrible. Overpriced. Poor customer service.

2 years ago

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Reply from Allied Home Security

I am sorry you feel this way. We offer the most competitive rates in Texas. We follow a strict code of ethics to ensure our employees act with honesty and integrity in all facets of their operations and duties.

May. 7th, 2021