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ADT

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6.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: October 14th, 2024

For over 150 years, ADT has been a leader in the home security industry. The company serves and protects over six million residential and commercial customers throughout the United States. You can purchase an ADT system online or through a local, authorized dealer.

ADT Home Security provides innovative home security solutions, including 24/7 monitoring, alarm systems, video surveillance, and smart home automation. Their services are aimed at protecting homes and businesses from burglary, fire, carbon monoxide, and other emergencies.

Keep reading to learn more about the pros and cons of choosing an ADT security system, or skip to the ADT reviews

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The Good

  • Packages and Customized Security Solutions
  • Professional and DIY Installation
  • Professional Monitoring Available
  • Home Automation Compatibility
  • Moving Services
  • Theft Protection Guarantee (certain restrictions apply)

Packages and Customized Security Solutions

ADT offers three predetermined packages on its e-commerce page for pro-installed. The three packages are as follows: 

  • Build-your-own Package is the basic package that offers a touchscreen control panel, three door or window sensors, a motion detector, 24/7 professional monitoring, environmental monitoring, and professional installation. The upfront cost starts at $599.00 for equipment and installation with $45.99 per month for monitoring.
  • The Smart Home Package includes all the basics of the Secure Home Package, as well as a smart door lock and remote access to arm and disarm your system with the ADT Control App. This package starts at $849.00 for equipment and installation, and monitoring starts at $49.99 per month.
  • The Video and Smart Home Package is the most robust system, offering all the same equipment as the Smart Home Package along with an HD indoor camera, a video doorbell camera, customizable alerts, and live video streams in the ADT Control App. This is the most expensive package starting at $1,387.00 upfront and $61.99 per month for professional monitoring. 

ADT’s system customization allows you to build a security system that matches your needs and budget. The company offers a wide variety of security equipment a la carte that can be added to an existing package or a “build-your-own” system. Some of the equipment includes the following: 

  • Control panel
  • Key fob
  • Door/window sensors
  • Motion detectors
  • Indoor security cameras
  • Outdoor security cameras
  • Doorbell camera
  • Smoke detectors
  • Carbon monoxide detectors

Professional and DIY Installation

ADT offers both professional and self-installation services. ADT includes free professional installation for certain products. You will need to talk to an ADT specialist to determine what offers are available to you.

Professional installation limits system malfunctions due to improperly installed equipment. But if you are looking for a DIY install option, ADT has several packages available. 

Professional Monitoring Available

ADT operates nine company-owned monitoring centers across the nation. Agents monitor your security system 24/7. ADT will contact emergency services on your behalf if a burglary, fire, or carbon monoxide leak is detected.

ADT's professional monitoring services start at $45.99 per month and $24.99 per month with their self-installed systems. This is a fairly competitive price for the industry. You can find security companies that offer monitoring services as low as $15 per month. However, monitoring services are most often in the $25-$38 range.

Be aware that the cost of monitoring services increases depending on the features you add to your security system.

Home Automation Compatibility

ADT offers a variety of home automation equipment that is compatible with your security system. This equipment includes smart door locks, garage door openers, smart plugs, smart lights, and more. Its equipment is even compatible with Google Home. Additionally, ADT installs and sells Nest products. 

If you are interested in building a home automation system, we recommend speaking with an ADT specialist to ensure the equipment you purchase is compatible with ADT's security system.

Moving Services

ADT offers discounted installation for customers who are moving but want to keep their security system. However, how much of a discount you receive depends on your contract length, how long you've been a customer, and if your account is in good standing. 

We recommend contacting ADT as soon as you know you're moving to discuss options and pricing.

Theft Protection Guarantee*

With their professionally-installed systems, ADT will pay up to $500 of your insurance deductible if your home is broken into while your security system is armed. There are specific terms and conditions associated with this offer. We recommend that you read your contract thoroughly and speak with an ADT specialist to ensure you understand the coverage and limitations associated with this protection plan.

*Certain restrictions apply to the money-back guarantee and the theft protection guarantee. Please see the full terms and conditions listed on the company’s website for details. 

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The Bad

  • Long Contract Length

Long Contract Length

ADT's standard contract length is 36 months. While this may feel long, this is a standard contract length for most home security companies. ADT is known for having deals and discounts associated with their professionally-installed systems. We recommend speaking with an ADT specialist to determine what discounts are available to you.

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The Bottom Line

As an industry leader, with over 150 years of experience, ADT is a reliable choice for anyone looking for a home security system. Its customizable security systems ensure you get a solution that matches your home and budget. We encourage anyone wanting to purchase a home security system from ADT to reach out to a specialist to determine if it fits your specific needs.

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