Bed, Bath, and Beyond launched in 1971 under the name Bed ‘n Bath. 14 years later the name was changed to Bed, Bath, and Beyond as they merged their current business into a superstore offering customers a large range of home and furniture products. They now have stores in over 975 locations and a strong online presence. Bed, Bath, and Beyond offers customers competitively priced quality products.

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The Good

Wide selection of categories
Sales and promotions regularly available
Free shipping available
International shipping available in over 225 countries
Easy return policy

Bed, Bath, and Beyond offers over 10 product categories on their website. The main categories featured include bedding, bath, kitchen, dining, home décor, furniture, storage and cleaning, outdoor, baby and kids, and health and beauty. Customers can also shop through additional product categories such as luggage, pet care, team fan chop, apparel and accessories, jewelry, food and drink, home improvement and more. Consumers looking for specific style options can narrow their search by choosing to shop by trend, brand, or what's new at Bed, Bath, and Beyond. A sales and clearance section is featured under the Shop Products category on the Bed, Bath, and Beyond home page. Huge savings can be obtained using this category as some products are discounted up to 50% or more. Bed, Bath, and Beyond offers regular coupons which can be easily obtained by simply Googling Bed, Bath, and Beyond coupons or promotions. Bed, Bath, and Beyond offers customers free shipping on orders over $49. Shipping surcharges will still apply to over-sized or extremely heavy items. Items that fit under the oversized or extremely heavy category should include specific surcharge information in the description section of the specific product. They offer standard delivery time in the contiguous United States of 3 to 7 business days. Bed, Bath, and Beyond offers four different truck delivery service levels including curbside, threshold, room of choice, and white glove. Consumers can choose the amount of service they require from having an order delivered to the front of their home to having the item unpackaged and assembled to the room of their choice. Bed, Bath, and Beyond offers international shipping to over 225 countries. Many of their competitors do not offer international shipping or have a limited number of countries they are able to ship to making Bed, Bath, and Beyond an appealing option for consumers outside of the United States. Bed, Bath, and Beyond allows customers 30 days to return items for any reason. A proof of purchase is required in order to return items such as a receipt or packaging invoice. Customers who receive damaged or defective products may contact Bed, Bath, and Beyond within 48 hours of delivery and receive replacement parts free of charge. Bed, Bath, and Beyond will not accept returns after 30 days.

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The Bad

Website lacks transparency on some information

Bed, Bath, and Beyond does not offer the same transparency as some of their competitors on their website and some consumers may not be satisfied with some of their customer service policies. We found it difficult when reviewing Bed, Bath, and Beyond's website to find warranty information. Customers may need to contact customer service for warranty information regarding specific products.

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The Bottom Line

Bed, Bath, and Beyond may not provide consumers with the same level of customer service and easy access to specific information as some of their competitors. While this may be a turn off to some consumers, Bed, Bath, and Beyond offers a large selection of products priced competitively that will appeal to those who prefer to a one stop shop for all of their home and furniture needs. Bed, Bath, and Beyond is a great resource for customers looking to purchase quality home and furniture products at great prices.

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User Reviews

Star Rating

4.2

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362 Reviews

Review Breakdown

5 grade

46%

4 grade

35%

3 grade

13%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Phalda Morris Jacksonville, FL

I love shopping at Bed Bath and Beyond, they have so many products for all areas of your home. I have purchased candles, towels, cupcake pans, duvets, and many more items from Bed Bath and Beyond and they all have been great quality. They also offer many coupons which helps you get the best deal.

2 months ago

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Jill Tallahassee, FL

Bed Bath and Beyond is one of those stores where you can find whatever you need for every room of your house. I especially love their bed and curtain sections. Best of all, you can use one of their many coupons at the register. Their staff will help you to use them to your advantage.

2 months ago

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Haley Johnson Chapel Hill, NC

Bed Bath and Beyond has the perfect range of products for moving needs. I found everything I needed when I moved into my apartment, and how the store is organized is very helpful, as well.

2 months ago

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Ron Durfey Orem, UT

Have purchased chairs and other furniture items here and have loved these products. They are strong and sturdy and have lasted several years. Would recommend buying from Bed Bath and Beyond as they stand behind their product.

2 months ago

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Savannah Peay Lehi, UT

They have a lot of different options with different price range for each different product. The staff are really helpful and they always know where everything goes. The stores are always clean and stocked well.

3 months ago

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Kaylee Lapinskie Foley, AL

A great place to find all of my kitchen and bedding needs. Love the assortment of kitchen utensils, bedding and lots of great items for Christmas presents.

2 months ago

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Jennifer Tallahassee, FL

I have been pleasantly surprised by the quality of the dishes I recently purchased. They are beautiful and I love that they can go in the dishwasher. I will definitely purchase them again!

2 months ago

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Elizabeth Slocomb, AL

Bed Bath And Beyond is the best place to shop when you first move to college, whether in a dorm or apartment. I stocked up on all of my kitchen and bedroom necessities.

2 months ago

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North Florida Wildliife Center Havana, FL

I love the bedding selection here, I have got my last 5 comforter sets from this store. I have looked other places the the price and quality of their products is unmatched

2 months ago

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Janan Grange Pleasant Grove, UT

I have been a customer of Bed Bath And Beyond for many years. Unfortunately, the location near me went out of business. However, I still go and sometimes buy things there. The quality is good and the returns have been easy.

3 months ago

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Grateful Customer Farmingdale, NY

I cant express how helpful your option to reserve items for pick up was this past Christmas eve. As I was baking and prepping food for Christmas eve dinner, I remembered I forgot to replace my coat rack as the one I had for years broke and anyone with a lack of closets in their house understands the importance of this item. I knew there would only be a half hour window between preparing deserts and cooking the dinner to get to the store to purchase a new one and anyone who hosts a party knows you are already overwhelmed so the thought of going to a store, finding what you need then waiting on line seemed impossible. Then I remembered I could reserve this item and pick it up from the Bed Bath & Beyond store by my home in Farmingdale New York. I ordered the item and compliments to this store I received an email less than an half hour later that it was ready for pick up so I finished my last cookie mix put them in refrigerator and headed to the store. I have been to this store many times before and as usual everyone was helpful, check out was quick, and once again I left with a smile. Thanks for making my day just a little easier. Happy New Year!!

3 years ago

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Jailene Torres Tallahassee, FL

This store is amazing. There are so many options to choose from when it comes to stocking up & making your new home feel complete.

2 months ago

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Sarah Osguthorpe Lehi, UT

This store is so fun to walk around in with my mom. So many great memories of sharing our opinion on styles of furniture and spending time with family. Love this store!

3 months ago

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Eddie Rios Ogden, UT

Bed Bath And Beyond is a favorite destination for my family. So many high quality household goods that it's hard to choose from. All brands that are carried are of great quality and price is always competitive. Clean stores are normal and are always very well organized. Retail staff are very helpful as well. Can't miss with Bed Bath And Beyond.

2 years ago

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Lisa Rose Hamden, CT

I recently had a very minor issue at The Bed Bath & Beyond at 2045 Dixwell Avenue Hamden, Connecticut. I was contacted by telephone by the store’s Manager - Jill. Jill was extremely helpful, incredibly understanding, genuinely polite and an absolute joy to deal with!! She has such an understanding of the Customer Service industry and takes such pride and commitment in the operation of her store in Hamden, Connecticut. Hats off to you Jill and my utmost respect, for running such a Top Notch location!! L.R.P.

2 years ago

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Joanna Hester Gilbert, AZ

I always head to Bed Bath and Beyond when I need a specialty item for my bathroom. I was looking for a high quality mirror for my husband to use in the shower when shaving. We have had them in the past and they either fog up or fall off the wall. I found the perfect mirror that doesn't fog and it has been staying on the shower wall. I also got to use my coupon and saved money!

3 years ago

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Sandi Westover Fremont, CA

Bed Bath and Beyond has a good selection of household items. The stores are nicely organized and you can always find help when needed. They tend to be more expensive than Target or Walmart but with a 20% coupon it's more comparable. They constantly send out coupons or you can find them online. If you buy 5 items you can use 5 20% off coupons, one per item. Also their coupons never expire. The only draw back is that you cannot use the coupons online, only in the store. Many people use their wedding registry. So if you shop there, they have a wrapping area with free wrapping paper and ribbon. You can shop and wrap the gifts right there. This is such a convenience. You save money on wrapping paper and you walk out the door ready to give a gift. When you go to a wedding it is funny so see how many people shopped at Bed, Bath and Beyond because we all have the same wrapping paper. I don't give them 5 stars because they don't take coupons online. When I have to shop online and mail a gift I have to pay full price which I don't like.

4 years ago

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Christine Farmer Littleton, CO

I shop at Bed Bath and Beyond frequently. They have friendly service and are helpful. Once, when a knife I wanted for a gift wasn't in the store, they helped me order it online and made sure my 20% coupon worked. Many people use this store for wedding registries and I appreciate the complimentary wrapping when I purchase a gift there. I like that their coupons don't really expire. I'm currently looking at drapery panels and knew from the online site which store near me had them in stock, which I like. They have a large variety of products with reasonable prices so I usually always at least look at what is available there.

2 years ago

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Natalie Prestwich Taylorsville, UT

Bed Bath & Beyond has been a go to store for me for years! My husband and I both enjoy cooking so we’ve both shopped there for birthday and Christmas gifts. It is also the first place I go for wedding gifts. Their products are high quality and they have some products I’ve never seen other places before. I also like that I can use a coupon for my purchases. I was recently looking for rubber spatulas there and was a little disappointed by the selection, but I was looking for something very particular. I was also looking online and not in the store because that’s all I could do at the moment. Besides that, I have always found what I’m looking for there.

2 years ago

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ChristianB Chipley, FL

Bed Bath and Beyond is my go to store for all my bathroom needs. Their modern and high quality materials always having me coming back for more.

2 months ago

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Tracey Garella Edwardsville, IL

I found so many things for my daughter when moving in to college. Very convenient and easy to shop.

2 months ago

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Matar Austin, TX

Worst customer service. Their website is a SCAM.. they make the prices look good and say they have them in stock when they don’t. Tried to order twice- both times the order was cancelled and both orders are still in pending for almost a week ($600+). I was told they will escalate this but still haven’t heard back from anyone. Every time you call them it’s a 2 hour wait. Never buying from them again! Worth paying a little more to a company that actually takes care of their customers.

5 months ago

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Robyn Brady Kent, OH

Best store to go to when you can't find what you're looking for especially when you have a 20% off coupon. Great assortment of colors on towels and bedding that you can't always find anywhere else. Super sad that they just closed the one near me and the one that my step-daughter worked at. I will continue to shop online.

1 year ago

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Brittany Wilkinson Herriman, UT

I love visiting Bed Bath and Beyond. I love it when get an invitation to a wedding and they are registered at BB&B. It's easy to shop their or online. They offer great products. They make it easy to shop and if they don't have it in stock, they will mail it to you. They stand behind their products as well.

2 years ago

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Melissa Velsor Fort Lauderdale, FL

Great! I was shopping for a specific set of pots and pans that I have not been able to find anywhere! The customer service went above and beyond calling to different stores to find it for me! And when she did find it she had it brought to the store for me so I didn't have to go and get it!!

2 years ago

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Bobbie Budgett Melbourne, FL

This store makes it easy to purchase and return any items. Customer service I s above reproach and they always provide service with a smile. The store I frequent is clean, isles are easily accessible. This is one of my favorite stores

2 years ago

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Susan Stewart Salt Lake City, UT

I could spend hours in Bed Bath and Beyond. I absolutely love seeing all of the weird gadgets they have. Everything I have bought from there I have loved. I love getting big coupons from them and splurging on a new bathroom set or kitchen items.

4 years ago

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take7 Sandy, UT

Customer service is A+. Always greeted at the door and more times browsing the aisles. It is always stocked and if it isn't they'll help you locate one or send one to your home or help find alternatives. They have great sales on their furniture. We were able to buy everything we needed for college student from drawers to desk and chairs and bathroom setup.

2 years ago

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Stephanie Love Herriman, UT

I love bed bath and beyond. It’s the store that has a little of everything. I love to just go in and window show and see what new things that have in stock. It’s the store I always hit during the holidays because I can find something for everyone. Their customer service is great and they will always take your coupons, even if they are expired. I will continue shopping at bed bath and beyond for all my needs.

2 years ago

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Amanda Sherwood, OR

I love Bed Bath! Mostly for their Kitchen selection! They have way more options than most stores I typically shop at (like Walmart) and always have great deals (20% off at all times on a product if you get their text or email) and that helps get their prices down. Their customer service is also AMAZING! I had to return a bunch of items due to a divorce after 7 months of marriage and they gave me cash or gift card for everything that was unopened, no question asked!!

4 years ago

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Mymy Tallahassee, FL

I really enjoy how friendly the staff is, and the selection for bedding is the best!

2 months ago

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Delaney Payton Havana, FL

The stores have a lot of good products at good prices but the stores are often disorganized and messy.

3 months ago

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BettyannS Rock Hill, NY

I ordered merchandise for my bathroom. A set of waste basket, cup, tissue dispensor and soap dish. The 2 biggest items arrived very late and appeared to have been thrown into the box without checking them. They looked like damaged goods, despite being wrapped for packing. at 100+$ order u would think they would examine merchandise before shipping. So, it took a good long time to finally reach someone who assured me they woul pick up the merchandise and had sufficient to replace it with. I am now hot in a dispute with paypal, as they say it was delivered and closed the case without even providing me proof of delivery to the correct address. The reason I want this, is bc the cust svc agent kind of was a bit shady and may have implied it was delivered to an address we have not lived at for 2 years.--- but she never admitted that to me directly. So now i am out all that money and paypal is not interested in appeals - and i dont know if anyone is aware that paypal now has no phone number at which to contact them-

1 year ago

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Emmalie Norwalk, CA

Bed Bath and Beyond is an amazing place to find what you can need from your bathroom to backyard! I love looking at all the lil' gadgets that are on display and all of the different types of bed spreads too... You'll love it too!

2 years ago

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Sarah Mercival , FL

Going off to college this was my go to store they sold everything that I needed for my college dorm. From kitchen utensils to bathroom mats and towels. They also have many coupons and deals every week.

2 years ago

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Cade Boudreaux , FL

Bed bath and beyond is a great store but overpriced. My favorite part of going in the store is smelling the hundreds of candles they have on display. Their kitchen where section is extra ordinary and affordable.

2 years ago

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Molly Keogh Ogden, UT

This store is great if you need something more specialized especially in the kitchen area. We have purchased many kitchen items through them. They also have a large selection of similar items at different price points to help whatever your financial need.

2 years ago

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Kaitlyn Rios Ogden, UT

Bed Bath and Beyond is a great store for all your home goods needs. They have a fantastic selection. And super helpful staff members. This is the place to go for everything you need for your home.

2 years ago

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Zac Cannon Long Beach, MS

This is one of me and my wife's favorite places to get betting and house supplies. They have great products and they last for a long time. Our favorite bedding and curtains came from here!

2 years ago

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Lourdes Rivera Wilmington, DE

They are a very good store but in the pricey side I didn't bought furniture I bought other items they get you to sign for a yearly membership that I only used twice not worth spending the money when you have other nearby store with better lower prices but I still stopped by sometimes

2 years ago

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Nishita McLean, VA

Bed Bath and Beyond is amazing! Our family has shopped there for years. They stand behind their products. We purchased an indoor patio table from there and love how sturdy it is.

3 years ago

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Eric San Diego, CA

Bed Bath and Beyond is great for furniture if you're looking for something a bit more stylish than you'd find elsewhere. The prices are a bit high but worth it as with them you really get what you pay for. Lots of things made of wicker which I find to be awesome.

3 years ago

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Tom Pleasant Grove, UT

I like their 20% off coupons and love shopping there for weddings. I also find they have all of the stuff needed in setting up a new bedroom or bathroom for the children and when they go off to college and need to set up their room.

3 years ago

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Danielle Syracuse, UT

LOVE Bed Bath and Beyond! They have great products. Their emails with the discounts is so nice. The variety is amazing. I love just going to the store to look around. The employes are always so nice and helpful as well.

4 years ago

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Luke Gibson Provo, UT

Their products are generally good but extremely overpriced. This is one of those places a lot of customers go to look and then go home to buy from Amazon. It is a good place to go if you need something in particular and time is important or money isn't a problem, as their stores are massive and their selection is fantastic. They carry organic snacks and other foods which is convenient if you're already there. Their photo frame selection is generally not very good.

4 years ago

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Connie Mayer South Jordan, UT

Bed Bath and Beyond has a great inventory. I have bought drapery from them and a lot of bathroom decor, which I really like. I have also purchased bedspreads. Their products are good quality, and they often have good coupons as well. They have a lot of inventory.

4 years ago

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Breanna Jones Salt Lake City, UT

You can find anything and everything home related at this store. They have some of the best customer service. There is so expiration on their receipts. I have returned bedding that didn't wash up well and they took it back no questions asked. Their prices are definitely higher but they always have the 20% off coupon so that makes it better.

4 years ago

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Jaelyn Morris Havana, FL

I shop at Bed bath and beyond because they always have a variety of gadgets for your home. I have gotten pillows for my bed, towels, hangers, and baking sheet from bed bath and beyond and they were all good quality. If you sign up for the email service, bed bath and beyond will send you monthly 20% off coupons.

3 months ago

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Nicole Jones Sandy, UT

Whether in-store or online, I always have a great experience at Bed Bath & Beyond. Their customer service is excellent and their prices are so great. I love that I'm able to find all things for my home in one store so I don't have to make special trips to multiple stores!

2 years ago

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Trey Farner Norcross, GA

When I moved into my dorm room I needed a plethora of different things. Fortunately I had a bed bath and beyond nearby and was able to buy everything that I needed. I would highly recommend this to any college student worried about what to get for their dorm.

2 years ago

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