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Bed Bath And Beyond

Is This Your Business?
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5.7

Overall Score

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Carolyn Jeffery La Vergne, TN

Oh my! I love BBB and am sooooh sad that I will no longer be able to shop there due to stores closings. Wild Sage is my favorite and I will miss their candles, wash clothes, and towels. The sales associates in my area were very accommodating and helpful to tell me about instore specials.

2 years ago

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Cat Metzenbaum Ogden, UT

I went to Bed Bath & Beyond in search of bath towels. I had searched all the "usual" stores to no avail but had resisted BB&B because their prices are quite high. I found exactly what I had been looking for! The quality of the towels they offered made the higher price worth it.

2 years ago

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Michael Pilgrim New York, NY

I really love Bed Bath and Beyond. They always have a great selection of merchandise that’s great for most of my needs at home. Plus their prices are very suitable for me when I’m trying to work with a specific budget. I’ve been shopping there for many years now and will continue to do so for some time to come.

2 years ago

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Sarah Peyer Houston, TX

I get lost in this store and want to stay all day. It's like an amusement park. You just can't see everything in one day and you never want to leave. Great variety of everything you need or want. I always find good deals and sales.

2 years ago

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Veronica Lawton

Love This company everything I’ve bought from them I have loved they are a bit pricey but watch for sales like buy one get one half price or free that is when you want to stock up. They usually have very nice people to deal with in customer service and the stores. I would definitely recommend this store.

2 years ago

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Natasha Borischenko Columbia, SC

I thought the selection was okay, not great. We went in looking for more "My Pillow" pillows because the ones we bought years ago finally wore out but the cashier said they no longer carry the "My Pillow" brand because the guy that owns the company supports Donald Trump. When I asked where to buy My Pillows, she was nice and pointed us to the factory website for My Pillow. We bought some little kitchen items while we were there and they work fine.

2 years ago

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Krista Hicks Marysville, WA

I enjoy Bed Bath and Beyond's good service. They have many great products that I enjoy. I bought a wooden Advent Calendar that I love. The Advent Calendar brings me a lot of joy. I also enjoy looking and dreaming of what I can use for my home.

2 years ago

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Phalda Morris Jacksonville, FL

I love shopping at Bed Bath and Beyond, they have so many products for all areas of your home. I have purchased candles, towels, cupcake pans, duvets, and many more items from Bed Bath and Beyond and they all have been great quality. They also offer many coupons which helps you get the best deal.

3 years ago

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Jill Tallahassee, FL

Bed Bath and Beyond is one of those stores where you can find whatever you need for every room of your house. I especially love their bed and curtain sections. Best of all, you can use one of their many coupons at the register. Their staff will help you to use them to your advantage.

3 years ago Edited March 7, 2022

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Jaelyn Morris Havana, FL

I shop at Bed bath and beyond because they always have a variety of gadgets for your home. I have gotten pillows for my bed, towels, hangers, and baking sheet from bed bath and beyond and they were all good quality. If you sign up for the email service, bed bath and beyond will send you monthly 20% off coupons.

3 years ago

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Nicole Jones Sandy, UT

Whether in-store or online, I always have a great experience at Bed Bath & Beyond. Their customer service is excellent and their prices are so great. I love that I'm able to find all things for my home in one store so I don't have to make special trips to multiple stores!

5 years ago

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Trey Farner Norcross, GA

When I moved into my dorm room I needed a plethora of different things. Fortunately I had a bed bath and beyond nearby and was able to buy everything that I needed. I would highly recommend this to any college student worried about what to get for their dorm.

5 years ago

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Alyssa Hansel Tallahassee, FL

I love this place! I went here for almost all of my college dorm and apartment needs! They had everything from bed sheets, pots, and every cool decor! They email great coupons and have so many unique home goods! I would recommend this place to all decorators!

5 years ago

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Elizabeth Klemm Tallahassee, FL

I love the Bed Bath and Beyond registry program. It made shopping for my dorm as an out of state student so much easier for my family and I since we could pick up the items at the Bed Bath and Beyond closest to my school instead of trying to transport everything by car.

5 years ago

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Janie Dennis Tallahassee, FL

Bed Bath and Beyond is awesome! They have so many different things for the house and things you wouldn't have even thought about! I love little things that make life easier and they have it! I bought their CBD oils and oil diffuser and I couldn't have been happier!

5 years ago

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Bianca Jyotishi DeLand, FL

I seriously love BBB. Everything I need for my apartment is available and the 20% really makes a huge difference. I'm always telling people to get me gift cards for here because I'm always finding things that I didn't even know I needed. I absolutely love this store.

5 years ago

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Mike Ika West Valley City, UT

I really like Bed Bath and Beyond. I have been able to find some pretty cool items that are priced pretty reasonably. In particular we have enjoyed the stainless steel smudge-proof garbage cans. Good quality, not as expensive as other stores, and matches my kitchen.

5 years ago

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Julie Taylor Ogden, UT

We love the huge variety of especially kitchenware that Bed Bath and Beyond has. We know if we want something specific for the kitchen we will be able to find it here. Also the different price ranges which are available, make it so you can find what you need at your price range.

5 years ago

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Shauna Horne American Fork, UT

Bed, Bath, and Beyond has a really good selection of housewares. I know that I am getting a quality product when I shop there and I go there first when I buying wedding gifts or looking for a large selection of tablecloths or bedding to choose from.

5 years ago

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kayshel Herriman, UT

This has been one of my favorite stores for kitchen items and some other home items as well. I love the 20% coupons and how easy it is to use them. They carry some of the better "as seen on TV" items and it's great to buy what I want without having to order

5 years ago

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Michelle Rios Ogden, UT

We love Bed Bath And Beyond. Our most recent purchase was bedding and new pillows. They have a huge selection and we were able to find items that were midrange AND on SALE! With our 20% off all items coupon, they saved us a ton of money and I slept well in my new sheets! Thanks Bed Bath And Beyond.

5 years ago

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Aimee Mortensen Salt Lake City, UT

They carry the widest variety of things for your house. If you need it, they have it. They honor coupons, even when expired, and will let you return an item to repurchase with a coupon. I don’t know many stores willing to do that.

5 years ago

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Lawrence Lee Provo, UT

Bed Bath and Beyond is cool! I love their coupons that they give tons of in the mail and that never expire. I wonder how they're doing as a business sometimes, but they have some of the coolest gadgets and gizmos. I like being able to go there and getting a wide range of quality products for anything in the house. I particularly loved it for registering for gifts!

5 years ago

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Kassandra Tallahassee, FL

I love Bed Bath and Beyond. Whenever I need any home decor, Bed Bath and Beyond is the first place I go. They have the cutest room decor for my dorm room and bathroom. They are inexpensive and they always have sales and coupons available.

5 years ago

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Ariyana Miller Riverview, FL

Bed bath and beyond has everything you could use and more. The shopping experience is spectacular. With attentive and knowledgeable employees, it makes shopping a pleasurable experience. They also allow for coupons to be used even past their expiration dates making saving easy.

5 years ago

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Kathryn Robinson Riverton, UT

Bed, Bath and Beyond has great selection for everything your home needs. I like that they also have carry speciality products for those hard to find items. Their pricing is higher than other retail stores, so I typically choose to shop elsewhere. If you do have a product you want to buy from Bed, Bath and Beyond look for a coupon. They frequently have printed coupons.

6 years ago

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Katherine Whyte Miami, FL

This store is the best for college shopping because it has every essential for a dorm/apartment! There are many choices in bedding, bathroom, cleaning, and kitchen supplies. There are many sales and ways to save which is a plus.

6 years ago

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Anonymous

What a wonderful company I shop for quite a bit of items for my nieces as per they enjoy a lot of items from this company. I love it that they can put a wish list together as they get older and wish to upgrade there rooms and I’m able to place an order that is delivered Steiger to there door.

6 years ago

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kristin Gneiting Pleasant Grove, UT

I shop at Bed Bath and Beyond for all of my bathroom and bedroom needs in my home. They have a great selection in bedding and the quality is top brands to more economic brands. I have purchased all my college kids needs there as well for their dorms. I have been impressed with all the help I receive every time I am in the store.

6 years ago

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Tracy Womack Cedar City, UT

I went to Bed Bath And Beyond. I purchased pillows. I accidentally purchased the wrong size and had to bring them back. The customer service was the very best. I exchanged the pillows for the right size. They look great in my living room. They are still in great condition even with a houseful of rowdy children.

6 years ago

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Chloe Adams Morgan, UT

Recently came to bed bath and beyond to make a purchase for my sisters wedding! The service I got was amazing and I found all the house hold needs I wanted. Happy people make me feel comfortable making a lasting purchase and that was definitely my experience here!

6 years ago

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Sierra Beck Herriman, UT

When I was going up to college, I bought all of my towels from Bed Bath and Beyond. They are very soft and nice. I also wanted a shower caddy and they didn't have one I liked in the store at the time so I went online and found one that I liked.

6 years ago

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Ashley Pleasant Grove, UT

I love Bed Bath and Beyond for all my home shopping as well as wedding gifts. Their prices are reasonable and I always keep my 20% off coupon handy that I get in the mail. They have a nice gift wrap as well if I need a home item for a friend's birthday or daughter-in-laws. I know I can always find what I'm looking for as well.

6 years ago

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Reese Pleasant Grove, UT

I have bought many gifts and many things for myself at Bed Bath and Beyond. They have such a great selection of everything needed in a home or apartment that are beautiful but functional as well. They have all the latest trends, at a good price and are fun as well.

6 years ago

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Lena Chen

I bought a sofa in January at bed bath and beyond online, on sale, it came defective. I returned the item and they gave me a replacement order. The 2nd order got cancelled after a few weeks for no reason. Without a notice. After I called again, they gave another replacement order only to be cancelled again after 1 month waiting. Now they say it's because it's out of stock , although my previous 4 calls even the supervisor says they have plenty of stock on this item. My guess is I bought it on super sale, they don't want to fulfill my order so they just drag me on until I cancel this order so they can sell it at a higher price now. I will never buy from them again. What a waste of 3 months! Could have gotten another sofa , not to mention they kept my money for months. No wonder your physical stores went out of business.

1 year ago

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Nikki Willow Springs, NC

If I could put negative stars rating, I would. I ordered a 5 piece bed set for $2950. I paid for the service to get the order unboxed so I could make sure everything was there and not damaged. When I called to get a status update on the order, I was told it hadn’t even left the warehouse and would get an email to let me know when it would be delivered. That same day I arrived home to boxes left in my driveway. So much for paying for the service. The king size bed came with no rails. We have been sleeping on the floor in our room for a week and half now. They still have not put it in the request to just send us some rails. The taller dresser has a big hole in the back and all the drawers are broken. It was clearly dropped. They still haven’t approved for us to get a new one. The dresser with the mirror has a broken drawer, they still haven’t sent us the parts to fix it. Customer service is horrible. All they tell me is to wait on an update and I have yet to receive any updates. Absolutely do not order anything from here they do not care. They will take your money with no care to how your furniture comes in as long as they are paid. After 3000$ spent I have broken dressers and am sleeping on the floor. To get any money they said you can keep it and we will give you 300$ back. What?! To get a full refund we must fully repackage all of the broken furniture and once it has reached their warehouse then we can get the money back after 5 business day. We paid for the service to get it unboxed so we also wouldn’t be lifting all of this furniture. We had to take it out and now repackage it and pay to repackage it. Shop somewhere else.

1 year ago

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Todd Tudor Amelia, OH

I ordered from Bed, Bath, and Beyond online for my first and last time. I ordered five sets of 84 inch curtains and received two sets of 84 inch curtains and three sets of 96 inch curtains. The receipt had five sets of 96 inch curtains which was inaccurate. After my fourth attempt of explaining it in writing, I was able to get someone in customer service to understand written English and give me an unsatisfactory response. I did send a picture of the 84 inch and 96 inch curtains hanging so they could understand by a visual. The response was that they no longer have the 84 inch curtains and I could return the curtains at my expense, receive an in store credit, and could spend the in store credit for the next 50 years. I clearly understand why Bed, Bath, and Beyond has filed for bankruptcy because they were unable to turn their business model around and it starts with service recovery which they failed with me. Not interested in a 50 year credit for a business in bankruptcy at my expense. Their answer to the problem that they created was was like their name, “Beyond” acceptable.

2 years ago

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Laura Grant Meridian, ID

Very poor customer service at the Federal Way location (in Boise) tonight…Three employees (one was the manager) chatting in an aisle as I tried to find details of a $149.00 lidded garbage can on the box. No greeting. No offer to help. Wandered around the store to end up at the customer service checkout and asked questions. Every question was answered with “I don’t know” but at least she asked the (still) chatting group. I then Googled and got answers on my phone. Told the manager how disappointed I was in the service. I did not see another person in the store (at 5:30), so I’m not sure why the lack of help. He shrugged and said, “either we help too much, or help too little.” Glad to go next door and hear “Welcome to Fred Meyer” where I was asked and helped to find the same sized lidded garbage can for $89.00. Works for me to save $60.00! Sad…I used to love going into BB&B; would like to see them stay in business. There’d be hope for these businesses if their employees knew what good customer service looked like, but I suppose it’s easier to blame Amazon or Costco or whoever else. Sorry BB&B, next time I’ll skip that frustration.

2 years ago

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Bee Endicott, NY

Bed Bath and Beyond is typically a little bit more expensive than Walmart but they have a better selection, and they always always always have coupons.

4 years ago

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Caloway Salt Lake City, UT

They have great products but never go in without a coupon. Everything is super expensive but they have a ton of great things which makes it a convenient shopping place. And there are a lot of opportunities to get coupons.

4 years ago

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Corey Smith Tallahassee, FL

Bed Bath and Beyond is a wonderful store. This is usually one of the first places I go to when decorating my place. Whenever I go in the staff is usually nice and able to help with anything I may need

5 years ago Edited September 14, 2021

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Katlyn Hockman Houston, TX

Bed Bath and Beyond has some of the best bedding options in my area and their product is high quality with low quality prices. There is something for everyone here.

5 years ago

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Emily Tallahassee, FL

It is a one-stop-shop for everything home related but I have been able to find more affordable options elsewhere so it is more of a last option place for me to go to because it's expensive.

5 years ago

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Mickey Mangum Long Beach, MS

I love this store. It is as the title says, bed, bath and BEYOND. It has many products you would not expect. They actually had Nest thermostats at the last one I went to. Great place. Would recommend.

5 years ago

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Elaine

Too many shady activities by this company to go over all they pulled in recent years.  They sold us a robotic vacuum that turned out to be used even though we bought a BRAND new one, for example.  Their most recent poor service had a woman (Ebony) checking why an item that I was confirmed was coming was not even shipped days after the online sale.  She said she would e-mail me back and follow through to get me an answer but never did.  I was misled when I called back again after not hearing back from Ebony.  Lorraine told me the item was out-of-stock. I researched and found it in California.  After I found it, I contacted Lorraine again, and I was told it WAS available in USA but as a Canadian I could not get it.  I bought it online at their Canadian site and it showed available when I did so. Worse yet, they were STEALING my funds.  They removed my giftcard funds to pay for the item and only because I called twice am I getting my money back.  They were keeping it.  They did NOT notify me the item is out-of-stock.  They put my funds back only when I said they will not get away with keeping my money when nothing was sent. When I complained to the corporate customer service manager Munraj, instead of helping me, he said future orders of mine will be cancelled.  He now is trying to cheat me by not giving me my Canadian giftcard value in $Canadian dollars.  He wants ME to suffer for exchange rate fluctuations. Gene (Eugene) C, the president, could not care less about their customers.  I wrote a heartfelt message to him, only to have it passed back to Munraj.  Poor management and they do not care about longtime customers.

6 years ago

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McKinzie Figueroa Provo, UT

Bed Bath and Beyond has top end products for your house. They are very good quality, but tend to be very expensive. We used them for our wedding registry and it they were very helpful and we were able to add almost everything that we needed for our home. I just felt a little guilty asking people to spend that much money on gifts for my home.

6 years ago

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Nila Suitland, MD

If we could leave this item with no stars we absolutely would! Absolutely HORRIBLE experience! You can use the BB&B coupon but if the vendor doesn't ship you will get the run around and no resolution! A generic 'copy & paste' response is what will be provided! We ordered a TV stand (pretty two toned farmhouse sliding door stand) and waited to be provided a tracking number. Money was pulled and a few days before we were suppose to receive the item no tracking number was given. I contacted BB&B and was advised that I would receive item by 9/26. On the 26th I contacted BB&B again and was told that it would be delivered soon and they would contact the vendor. 5 days later and no tracking number! Per online customer service email my only option is to cancel the order or do a replacement order but would have to wait an additional shipping time. Online chat team disconnected our chat when I requested a manger. Oh, and the best part was.... I would receive a coupon for 20% off my next purchase!?! Do they not realize that that's the coupon that comes in the mail every month! Not to mention...that's a coupon I can find on retailmenot.com. Absolutely ridiculous to even offer that as a resolution to an issue. It is now 10/4 no item, no follow up emails, purchase still says its processing, funds have been pulled, and no resolution made! I had to contact the vendor directly and was told they bulk sell and ship to BB&B and have no control over how they disburse or charge for that item after. A manger advised that BB&B would be selling and shipping and it is out of their hands once they've sold it to BB&B. Don't spend your money on items online that will be shipped..not worth the hassle and stress!

7 years ago

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Shari Evers Lehi, UT

I just went on a hunting spree to find a couple of things for my home, and sadly after a couple of trips to Bed Bath and Beyond they didn't have anything remotely close to what I was looking for.

7 years ago

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Lesa Burgess Pleasant Grove, UT

There is such a huge variety of things to choose form at Bed Bath And Beyond. I really love it. Sometimes it is a little pricy but everything seems to be pretty good quality.

7 years ago

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Isabel Choi

NEVER purchase anything online from this company. I had to placed an order with someone on the phone because there is no place on their website to add my promotion code. They were able to place my order with my promo code, however I received an email from the purchase department 2 days later asking me to call them 1855-222-1797 - no one EVER picks up and their answering machine says they will call back within 24 hours (NEVER HAPPENED). NO ONE WORKS THERE. I was forced to call several times per day and still nothing. Then I was forced to call customer service and they can't do anything about it because it's not their department. I'm currently waiting on the phone to speak to someone who can do something, anything about my purchase. What a waste of my time. First of all, customer service rep can't do anything so I ask to speak to the manager. I get on the phone with Jennifer who places me on hold while she tries to call this processing/purchase department. OBVIOUSLY she can't a hold of anybody because NO ONE WORKS THERE! Jennifer cancels my order and gives me back the promo code with new expiry date so I can walk into one of their stores to purchase my order. Promo code never ends up in my email or on my account and so here I am again - WAITING ON THE PHONE WITH CUSTOMER SERVICE. Jennifer isn't picking up so I tell this new customer service rep to patch me through to any manager! ANYBODY WHO CAN HELP because their customer service reps are useless! If they can't send promo codes then why do they work there and what are they good for? So pathetic they can't even distribute promo codes that have expiration dates. Bed Bath and Beyond will be the next company to go like Sears and like Target in Canada - with this type of online service, they won't survive the digital age of shopping.

7 years ago