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Bed Bath And Beyond

Is This Your Business?
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5.7

Overall Score

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Katlyn Hockman Houston, TX

Bed Bath and Beyond has some of the best bedding options in my area and their product is high quality with low quality prices. There is something for everyone here.

4 years ago

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Emily Tallahassee, FL

It is a one-stop-shop for everything home related but I have been able to find more affordable options elsewhere so it is more of a last option place for me to go to because it's expensive.

4 years ago

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Mickey Mangum Long Beach, MS

I love this store. It is as the title says, bed, bath and BEYOND. It has many products you would not expect. They actually had Nest thermostats at the last one I went to. Great place. Would recommend.

4 years ago

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Elaine

Too many shady activities by this company to go over all they pulled in recent years.  They sold us a robotic vacuum that turned out to be used even though we bought a BRAND new one, for example.  Their most recent poor service had a woman (Ebony) checking why an item that I was confirmed was coming was not even shipped days after the online sale.  She said she would e-mail me back and follow through to get me an answer but never did.  I was misled when I called back again after not hearing back from Ebony.  Lorraine told me the item was out-of-stock. I researched and found it in California.  After I found it, I contacted Lorraine again, and I was told it WAS available in USA but as a Canadian I could not get it.  I bought it online at their Canadian site and it showed available when I did so. Worse yet, they were STEALING my funds.  They removed my giftcard funds to pay for the item and only because I called twice am I getting my money back.  They were keeping it.  They did NOT notify me the item is out-of-stock.  They put my funds back only when I said they will not get away with keeping my money when nothing was sent. When I complained to the corporate customer service manager Munraj, instead of helping me, he said future orders of mine will be cancelled.  He now is trying to cheat me by not giving me my Canadian giftcard value in $Canadian dollars.  He wants ME to suffer for exchange rate fluctuations. Gene (Eugene) C, the president, could not care less about their customers.  I wrote a heartfelt message to him, only to have it passed back to Munraj.  Poor management and they do not care about longtime customers.

5 years ago

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McKinzie Figueroa Provo, UT

Bed Bath and Beyond has top end products for your house. They are very good quality, but tend to be very expensive. We used them for our wedding registry and it they were very helpful and we were able to add almost everything that we needed for our home. I just felt a little guilty asking people to spend that much money on gifts for my home.

5 years ago

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Nila Suitland, MD

If we could leave this item with no stars we absolutely would! Absolutely HORRIBLE experience! You can use the BB&B coupon but if the vendor doesn't ship you will get the run around and no resolution! A generic 'copy & paste' response is what will be provided! We ordered a TV stand (pretty two toned farmhouse sliding door stand) and waited to be provided a tracking number. Money was pulled and a few days before we were suppose to receive the item no tracking number was given. I contacted BB&B and was advised that I would receive item by 9/26. On the 26th I contacted BB&B again and was told that it would be delivered soon and they would contact the vendor. 5 days later and no tracking number! Per online customer service email my only option is to cancel the order or do a replacement order but would have to wait an additional shipping time. Online chat team disconnected our chat when I requested a manger. Oh, and the best part was.... I would receive a coupon for 20% off my next purchase!?! Do they not realize that that's the coupon that comes in the mail every month! Not to mention...that's a coupon I can find on retailmenot.com. Absolutely ridiculous to even offer that as a resolution to an issue. It is now 10/4 no item, no follow up emails, purchase still says its processing, funds have been pulled, and no resolution made! I had to contact the vendor directly and was told they bulk sell and ship to BB&B and have no control over how they disburse or charge for that item after. A manger advised that BB&B would be selling and shipping and it is out of their hands once they've sold it to BB&B. Don't spend your money on items online that will be shipped..not worth the hassle and stress!

6 years ago

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Shari Evers Lehi, UT

I just went on a hunting spree to find a couple of things for my home, and sadly after a couple of trips to Bed Bath and Beyond they didn't have anything remotely close to what I was looking for.

6 years ago

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Lesa Burgess Pleasant Grove, UT

There is such a huge variety of things to choose form at Bed Bath And Beyond. I really love it. Sometimes it is a little pricy but everything seems to be pretty good quality.

6 years ago

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Isabel Choi

NEVER purchase anything online from this company. I had to placed an order with someone on the phone because there is no place on their website to add my promotion code. They were able to place my order with my promo code, however I received an email from the purchase department 2 days later asking me to call them 1855-222-1797 - no one EVER picks up and their answering machine says they will call back within 24 hours (NEVER HAPPENED). NO ONE WORKS THERE. I was forced to call several times per day and still nothing. Then I was forced to call customer service and they can't do anything about it because it's not their department. I'm currently waiting on the phone to speak to someone who can do something, anything about my purchase. What a waste of my time. First of all, customer service rep can't do anything so I ask to speak to the manager. I get on the phone with Jennifer who places me on hold while she tries to call this processing/purchase department. OBVIOUSLY she can't a hold of anybody because NO ONE WORKS THERE! Jennifer cancels my order and gives me back the promo code with new expiry date so I can walk into one of their stores to purchase my order. Promo code never ends up in my email or on my account and so here I am again - WAITING ON THE PHONE WITH CUSTOMER SERVICE. Jennifer isn't picking up so I tell this new customer service rep to patch me through to any manager! ANYBODY WHO CAN HELP because their customer service reps are useless! If they can't send promo codes then why do they work there and what are they good for? So pathetic they can't even distribute promo codes that have expiration dates. Bed Bath and Beyond will be the next company to go like Sears and like Target in Canada - with this type of online service, they won't survive the digital age of shopping.

6 years ago

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Hannah Pleasant Grove, UT

The pros of this store are that they have a trillion things and there customer service is really great. The cons are that they have a trillion things and they are almost always marked up really high. To be honest I only shopped here because we registered here for our wedding. Otherwise I would avoid it.

6 years ago

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Carlene Dastrup Sandy, UT

Believe it or not this is my husbands favorite store. I love all the new gadgets and they have good quality products. It helps that they send coupons in the mail often. It's nice to save a dollar or two!

6 years ago

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Hayley Lambdin Orem, UT

Bed Bath and Beyond is nice when you are looking for a product quickly but it can be hard to get around their store. I like the 20 percent coupons they send in the mail though!

7 years ago

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Nichole Davidson Sandy, UT

Going into Bed Bath and Beyond stresses me out. Too much product everywhere you turn. The employees are nice, but don't know too much about the product itself, only where you can find the product in the store. Products seems basic, nothing fun or unique but I would guess it's a good place to get all what you need.

7 years ago

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Katelyn Empey Logan, UT

You can probably find any item that you are looking for for your home here. There is a wide variety of things available. Usually I can find a coupon which makes it comparable in price to other home stores

7 years ago

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Aida Maher Waltham, MA

Two complaints: 1) We ordered a large mirror which was delivered without a "Fragile" sign on the box, and as a result, the mirror was shattered inside the box. 2) I have tried contacting Bed Bath Beyond multiple times. I have tried their 1800-GO-BEYOND number 7 times and each time, hung up after waiting more than 35 minutes (I waited at least 35 mins each time). I tried calling on the weekend, week day & during office hours. I couldn't get a hold of a representative. I also sent 3 emails to the customer service number and received automated responses that someone will get back to me within 12-24 hours. It's been 25 hours since my first email and I have received nothing. It is exasperating considering my purchase is a $350+ mirror. I am giving a 1 rating (instead of a 0) only because the package was delivered on time.

7 years ago

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Hank Ricardo Winnipeg, MB

I bought shower items one time from bed bath and beyond. The items were totally different than the ones showed on the box. I took them back and only got an exchange, not my money back. The exchanged items were the right ones.

9 months ago

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Sodiq Ada Ashburn, VA

I ordered fabric modern accent armchair from bed bath&beyond and they gave me 10% off discount from what I purchased from them with free standard shipping

9 months ago

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Angie New York, NY

Always enjoyed Bed Bath and Beyond shopping. Their products were always good and the layout was very inviting to the shopper. Unfortunately, all of their stores closed in my area.

10 months ago Edited December 20, 2023

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a2b4c8 Miami, FL

Great selection, attentive staff when you engage them. A bit scruffy on the shelf cleanliness - maybe more staff for help keeping things clean and neat?

11 months ago

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Kelsey Conner Wilmington, NC

I have not been a fan of Bed Bath and Beyond, unfortunately. I only go here when I cannot find what I need elsewhere (which is rare nowadays with Amazon taking over the world), and I am always floored by the prices. They should definitely reconsider their sourcing and pricing, because in my experience, the products do not hold up to their value. They do have just about everything you could ever need, though.

1 year ago

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Reem Haddad Houston, TX

This is definitely probably one of my favorite stores to shop at for amazing home finds. I have found great pieces for my bedrooms to make it cozy! They also have the best comforters and such cute designs.

1 year ago Edited September 15, 2023

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Jeri Bryant

So sad they are closing because I always buy the comforters and kitchen items . They need to keep an only presents so Amazon wont get all the business and offer fast delivery as well.

1 year ago Edited September 15, 2023

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Kimberly O'Callaghan Durham, NC

I always tend to impulse buy in this store - I come in for specific things and then tend to leave with four or five other things that I had no intention of buying but absolutely HAD to have! Great selection of product.

1 year ago

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TC B Florissant, CO

If you pile the coupons on with the clearance deals- you get great sales! And I will take that! If you go to buy in-store without the coupons, it can be pricey! Online shopping delivery is quick and I have found overall better deals online, versus in store to be honest! However....I can say that if you hit BBB after the holidays the deals are phenomenal! You can find the cutest decor for nearly free!

1 year ago Edited August 14, 2023

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Sherran Nutson Atlanta, GA

I only shopped at Bed Bath and Beyond when they had a great sale. Their products are a little expensive compared to other stores, but every now and then, they will have an item I can't resist purchasing. I dislike that they only gave 20% coupons because the 20% didn't put a dent in the original priced products that were purchased.

1 year ago Edited July 17, 2023

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Amanda George IL

They have a great selection of things. Especially home items and decor. Their baby items and things are kinda pricey but they are friendly and helpful there. Their return policy is super flexible and convenient too. Their employees are so helpful. They have great sales and deals too. Love shopping here!

1 year ago

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Shannon Cummings

I loved the staff, they are extremely helpful, following us while we were shopping so that we could get the lowest prices for what we were designing., the staff made the shopping experience go so smoothly.

1 year ago

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Heather H Sanford, FL

Bed Bath and Beyond products have decreased in size and increased in price over the last few years. Some of their scents are still fabulous, but it doesn't justify the price to me - especially considering you can buy the same or even better quality online. I'm disappointed in BB&B. They used to be my go-to for wonderful scents but are now so overpriced that I have stopped shopping there... especially after dealing with one of their employees acting rude in the store.

1 year ago

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Matthew Ohmann Lake Placid, NY

A great selection of your household needs. Prices are a little high but you get what you pay for and again they have a wonderful selection if you’re looking for household items or bath accessories definitely check out bed bath and beyond.

1 year ago

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Crystal Batavia, IL

We always came here to exchange our SodaStream C02! I'm so sad that they are closing a ton of locations including ours! We always used their $5 and $10 off coupons and scored great deals!

1 year ago

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Lenora Shuman Orlando, FL

I’ve always loved to shop here weighed in store or online. I’m sad to see many of the locations closing in my area. But as long as it has an online presence I’ll continue to be a loyal customer!

1 year ago

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Tersea Staneck Atlanta, GA

My daughter's and I just love BedBathandBeyond they have sooo many products that always make us feel better after we get home . It's great being pampered and they always have just what we need for that!

1 year ago

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Jessica Prater Ringgold, GA

This store smells amazing. I really like the coupons Bed Bath and Beyond have to offer. Some really great deals. You can find pretty much any lotion fragrance and well as oils for defusers. I wide variety. I Love this store.

1 year ago

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Josh Domeier

Walk in the place it smells like heaven it's the most beautiful place in the world it's got all the things you need to make your life feel free blessed and sensitive to life love it it's your bed bath & beyond

1 year ago

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Alyssa Hicks Springfield, MO

Absolutely love it never have I ever went to this place or been online at space and not being able to find what I wanted and not only that but their quality of product is literally I mean phenomenal.

1 year ago

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Carlos Escobar Austin, TX

I love how well organized and easily all the merchandise is displayed and available here. The personel is helpful and insightful on all if not most items for sell, and helpful on how to acquire the merchandise at discounted prices. Highly recommend this store to all... .

1 year ago

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Robbin Nelson Castle Hayne, NC

I always love going to BB&B. Its always a pleasure going into the store because they are always polite and helpful if needed. I have never had a problem with anyone in the store or online ordering.

1 year ago

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M T Buffalo Grove, IL

I love this store, I am disappointed that the majority of them in my area are closing permanently. The personal hygiene section is my favorite because they sell items that I cannot find in the beauty supply stores.

1 year ago

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Haley Johnson Chapel Hill, NC

Bed Bath and Beyond has the perfect range of products for moving needs. I found everything I needed when I moved into my apartment, and how the store is organized is very helpful, as well.

2 years ago

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Ron Durfey Orem, UT

Have purchased chairs and other furniture items here and have loved these products. They are strong and sturdy and have lasted several years. Would recommend buying from Bed Bath and Beyond as they stand behind their product.

2 years ago

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Savannah Peay Lehi, UT

They have a lot of different options with different price range for each different product. The staff are really helpful and they always know where everything goes. The stores are always clean and stocked well.

2 years ago

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Janan Grange Pleasant Grove, UT

I have been a customer of Bed Bath And Beyond for many years. Unfortunately, the location near me went out of business. However, I still go and sometimes buy things there. The quality is good and the returns have been easy.

2 years ago

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April Jones Salt Lake City, UT

It is my favorite store to look for things I know will be harder to find. I am always able to find it in there! And coupons come regularly so I can get a good deal on it too.

4 years ago

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Amalia AMLU5848 Arvada, CO

My go-to for all small appliances like coffee machines and hand mixers. They always have great deals and discounts for college students. If you register with your phone number, you will always get coupons and special offers.

4 years ago

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Karen Torino Tallahassee, FL

Bed Bath and Beyond has a great variety of items to choose from. Personally I buy from the sale section because their prices tend to be a bit high. The amount of items and brands to choose from is nice, but the prices usually push me away. If money was not an issue, I would definitely recommend BB&B to buy items for the house.

4 years ago

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DeeDee G. Dallas, TX

This store has every thing! If you need to find anything home related its here! Great products and sturdy. The blanket I bought from them is still keeping up and it's been about four years now.

4 years ago

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Aidan Keogh Ogden, UT

I love Bed Bath and Beyond. I love kitchen appliances and so I love to peruse the Kitchen portion of the store. As an individual on a budget it is also nice that they have kitchen good in a wide variety of price ranges.

4 years ago

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Fife32 Managua, MN

Bed Bath And Beyond I give all credit to for my college dorm fashion. I got so many things from Bed Bath and Beyond and I would totally recommend. Good prices, and great fashion.

4 years ago

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Greg West Valley City, UT

We know we can get quality products at Bed Bath and Beyond. Their prices can be a little higher than some places but with their 20% off coupons and sales, it is so handy to know you can find a good quality needed product. It fills a niche for good quality products and selection without being too pricey.

4 years ago

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Pasimata West Jordan, UT

Their organizational products are amazing. I bought one to store my makeup and I love it! We went to the one in West Valley, and they were having a closing sale, so the prices were excellent.

4 years ago