Name: Oscar
Rating: 4.1

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Kyle khalili Beverly Hills, CA

Oscar is amazing, they have doctors on call

6 years ago

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Kristin Hasbrouck Heights, NJ

Oscar is great. Customer service is very friendly and knowledgeable.

6 years ago

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Chris S. Huntington Beach, CA

Great customer service. Affordable rates. Can’t complain.

6 years ago

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Brian L Orange, CA

Oscar has the best auto-payment system for premiums.

6 years ago

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Julius Young Austin, TX

Doctor-on-call service is very good and prompt.

6 years ago

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G. Fair Haven, NJ

Always good customer service and my doctors are in my plan.

6 years ago

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Rich M Tracy Surprise, AZ

I signed up for Oscar thru the ACA. By far the worst company, under my plan it cost $250.00 to see my PCP. So much for affordable health care.

6 years ago

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Coleen Rangel San Antonio, TX

Love the insurance affordable and easy to get ahold of help

6 years ago

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Keith New York, NY

Great price and customer support for health care

6 years ago

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Kim Baxter

They offer exceptional customer service. Their web site is helpful.

6 years ago

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Felice Cohen

Love the doc on call, the ease of service, the incentive to get steps in

6 years ago

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Stephanoe Alice, TX

I love Oscar! They are very friendly and helpful ;)

6 years ago

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Diana Buda, TX

Very good insurance. They help however they can, and also very affordable.

6 years ago

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Gail Austin, TX

Easy to get answers from real people using the app.

6 years ago

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Pablo E San Antonio, TX

Excellent providers & customer care over the Phone

6 years ago

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Matt K Rutherford, NJ

A good plan that handles all my medical needs.

6 years ago

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Jennifer San Antonio, TX

I love that Oscar pays you for your steps!

6 years ago

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MORGAN WITTHOFT Austin, TX

It's a scam. Wake up. There's only one reason they keep 90% of doctors out of their network. They don't want to pay any claims. It's a scam.

6 years ago

Reply from Oscar

Hi Morgan, we're sorry to hear you're frustrated. Oscar has a curated network of providers built around provider systems who, like us, are focused on keeping costs down for our members. Due to privacy laws we're not able to discuss anything regarding your personal health info or claims here, but if you send us your Oscar ID number in a private message we will have someone from our team be in touch to help.

Oct. 4th, 2018

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Erin Stout San Antonio, TX

I wish I could leave them without any stars! Once you enroll with this company, it is impossible to get a hold of a representative!

7 years ago

Reply from Oscar

Hi Erin, we apologize for the frustration. Due to all of our members starting new policies with us this month, we’ve been receiving far more calls and messages than usual which has resulted in longer hold times. Moving forward, our goal is to answer all calls within 5 minutes or less and we hope to be meeting that goal with the majority of incoming calls soon. Thank you for taking the time to share your feedback, please don’t hesitate to reach out to us with any additional questions or concerns: 855-OSCAR-55 or .

Jan. 29th, 2018

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Jack Dukati Venice, CA

Customer service only exists when they want to bill you -- when it comes time to pay, they DISAPPEAR. Where is Elizabeth Warren for this one???

8 years ago

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Montanze Whatley

Very nice and will always be a customer

10 months ago

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Mariano G-Solis O Apopka, FL

Good experience, I would like the monthly premium to be paid with a credit card

3 years ago

Reply from Oscar

Thanks for your feedback, Mariano! We'll make sure our team gets your insights.

Sep. 14th, 2021

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Emily Los Angeles, CA

Great app! Easy to navigate and find a doctor within my network.

7 years ago

Reply from Oscar

Thanks for taking the time to share your feedback, Emily! We're so glad to hear that you're experience has been so seamless. Please don't hesitate to reach out to your concierge team if there's ever anything we can do to help: 855-OSCAR-55.

May. 1st, 2018

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Marvi Arredondo Miami, FL

Good insurance great customer service. Easy

1 year ago

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Claudia Panella Winter Garden, FL

Quick, fast and efficient customer service.

1 year ago

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Neo Chen GA

Great health plan. Would recommend to friends.

1 year ago

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Buying Stuff San Antonio, TX

Is not accepted by most providers. Customer service is horrible. I would recommend this insurance to anyone.

1 year ago

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Gabriel Bayogar Snellville, GA

I just like the gift card too. Thanks and Love.

2 years ago

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Caitlin King Kansas City, KS

Constant issues. Bills not covered. Why? Who knows. I've filed a grievance. I'm going to be glad to change insurance.

3 years ago

Reply from Oscar

Hi Caitlin, we are sorry to hear that you are frustrated. Our team would like to learn more about what may have occurred. Please check your inbox for a followup message so that we may look into this for you.

Oct. 28th, 2021

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gustavo fonseca Miami, FL

THEY ARE SCAMERS ALWAY IT IS A PROBLEM WITH THE PROVIDER AND AFTER THEY DONT WANT TO COVER ANYTHINGS

4 years ago

Reply from Oscar

Hi Gustavo, we're sorry to hear about your experience! Please check your DMs for a message from one of our team members.

Jun. 1st, 2021

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Jason R Austin, TX

They are so disorganized. Their virtual team can't get their act together and frankly have wasted 3 months of my time.

4 years ago

Reply from Oscar

Hi there, we're sorry to hear about your experience. Please send us a DM with your Oscar ID number so that we may connect you with a help expert.

Apr. 23rd, 2021

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Reza Austin, TX

professional modern Insurance company with reasonable plans

5 years ago

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Stafford Thurmond El Paso, TX

Much easier than blue Cross of texas to navigate

5 years ago

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Clare New York, NY

Great app and Doctor on Call is terrific!

5 years ago

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Sunshine Placentia, CA

My annual checkup and labs were covered 100%

5 years ago

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Derek Jericho, NY

Easy to sign up but premiums and deductible are fairly high.

5 years ago

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Elaine Orlando, FL

website, smartphone app is good, easy to access the plan details

5 years ago

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harold Brooklyn, NY

excellent app experience and customer service

5 years ago

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Danielle ardito Lake Forest, CA

Great app, helpful people that are always there to help through the app

5 years ago

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Elzbieta Goclon Staten Island, NY

the best customer service, good cancellation of service

5 years ago

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Ammar Marzooq Antioch, TN

A great insurance program that saved me a lot of money

6 years ago

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Darrell Round Rock, TX

They DO Not Pay for RX your Primary Doctor writes... fight and find a way out is their policy!!!

6 years ago

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David Woolverton Sr San Antonio, TX

Your website needs a lot of improvement.

6 years ago

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tim New York, NY

I was refused a walk-in at their 408 jay st facility and they advertise walk-ins.. waste of time........

8 years ago

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Lakeith Brown

I am thankful for Oscar. I think they value me

1 year ago

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lesean hardy Oklahoma City, OK

Oscar is a great place. They help alot to everything I need

1 year ago

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Sean Price Stuart, FL

I like the discounts on the prescription medication

2 years ago Edited June 19, 2023

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Lindsey Wilson Kissimmee, FL

Good provider, love the online prescriptions

2 years ago

Reply from Oscar

Thanks for the feedback, Lindsey! Don't hesitate to reach out if there's ever anything we can do to help.

May. 15th, 2023

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Paulo Brum Deerfield Beach, FL

A lot of facilities do not accept Oscar.

3 years ago

Reply from Oscar

We appreciate the feedback on our network, Paulo. We are always evaluating our partnerships with providers in all of our markets. If you would like help finding care in your area, send us a message with your Oscar ID number and we can get started.

Aug. 24th, 2021

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Carol Saucedo Downey, CA

It is better then most and is their when you need them

5 years ago