Name: Oscar
Rating: 4.1

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Jim Schoen

They refuse to honor their commitment - they have very thin network, had no Doctors available, told me to go to Emergency Room, said they would pay, refuse to pay

6 years ago

Reply from Oscar

Hi Jim, we're sorry to hear you feel this way. Because of privacy concerns we’re not able to comment on any specifics regarding your care or coverage here. However we've escalated your feedback and understand our team's been in touch to further address the issue. Our customer service team is always here to help with any questions you might have. You can reach us any time by calling 855-OSCAR-55 or by sending us a secure message from your account or the app.

Sep. 14th, 2018

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Aphra Behn

Oscar dropped NYU at the end of 2016. I am in rehab at NYU and they refused to let me finish my treatment set for January 20, 2017. They do not care about your health.

8 years ago

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HEATH LEDGER

AWESOME CUSTOMER SERVICE...REPRESENTATIVE ARE POLITE AND HELPFUL...

8 years ago

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hildo silva Kissimmee, FL

Cheap and easy to use. I love I love how easy it is to be served and the wide service network.

1 year ago

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Maira gomez

Excellent medical insurance I was able to find excellent specialists for my checkups

1 year ago

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Valeria Froze Orlando, FL

I like the costumer service and the my prime doctor but I think my copay is very expensive

1 year ago

Reply from Oscar

Thanks for the feedback, Valeria! Don't hesitate to reach out if there's ever anything we can do to help.

May. 15th, 2023

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Emilce Bueno Miami, FL

Good customer services, and support when I was a new customer.

1 year ago Edited September 21, 2023

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Santos Perez San Antonio, TX

Oscar is a very great insurance, especially for diabetic.

1 year ago

Reply from Oscar

Thanks for the feedback, Santos! Don't hesitate to reach out if there's ever anything we can do to help.

May. 15th, 2023

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Kimberly Ladda Fort Lauderdale, FL

Great insurance, very helpful individuals. Love the app

3 years ago

Reply from Oscar

Hi Kimberly, we're glad you're loving Oscar!

Aug. 24th, 2021

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Dave Randag Brooklyn, NY

website and online organization is best, expense is the biggest downside

3 years ago

Reply from Oscar

Hi Dave, thank you for your kind words and for sharing your feedback with us. We understand that keeping costs low is important to our members. Our plan design team is always looking for ways to bring reduced health care services to you. We'll make sure our team gets this feedback.

Aug. 24th, 2021

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Celestine Dailey Orlando, FL

The price is great, it covers all the doctors i need.

3 years ago

Reply from Oscar

Glad to hear you're enjoying your experience, Celestine!

Aug. 24th, 2021

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Ram Bommakanti

good. pays on time and smooth communication so far

3 years ago

Reply from Oscar

We're happy to hear this, Ram!

Aug. 24th, 2021

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Theresa Dean Apopka, FL

Best doctors in network and have the lowest deductibles.

3 years ago

Reply from Oscar

We're happy to hear about your experience, Theresa!

Aug. 24th, 2021

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Judd Gardner Twinsburg, OH

Expensive but good coverage. Consierge team is excellent.

3 years ago

Reply from Oscar

Hi Judd, thank you for your kind words! We understand that keeping costs low is important to our members. Our plan design team is always looking for ways to bring reduced health care services to you. We'll make sure our team gets this feedback.

Aug. 24th, 2021

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Collette Shaw Fort Lauderdale, FL

The communication has been amazingly fast and informative.

3 years ago

Reply from Oscar

Thanks for the love, Collette!

Aug. 24th, 2021

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KingRobert747 Columbus, OH

Thank you for your excellent customer service!

3 years ago

Reply from Oscar

Absolutely! We're glad to hear it.

Aug. 24th, 2021

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Theresa Nowak Canyon Country, CA

Terrible service. Took 3 weeks to get my prescription because of all the preauthorization requirements. Unacceptable!!

3 years ago

Reply from Oscar

Hi Theresa, we're sorry to hear about your experience. Please send us a DM with your Oscar ID number so that we may connect you with a help expert.

Apr. 23rd, 2021

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Donna Marchesani Brandon, FL

Customer service is great. Knowledgeable, patient and caring concierge team

4 years ago

Reply from Oscar

Thanks for the love, Donna!

May. 27th, 2020

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H Rahman Fort Worth, TX

s to my questions and people are doing well and respectful.

4 years ago

Reply from Oscar

Thanks for the love! We're happy to have you as part of our Oscar family.

May. 22nd, 2020

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Armina Kulenovic Cedar Park, TX

Great from day one. Read to help at any time.

4 years ago

Reply from Oscar

Thanks for the love, Armina!

May. 22nd, 2020

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Hilmar Rojas Winter Springs, FL

Excellent customer services! Always!!!!!

4 years ago

Reply from Oscar

Thank you, Hilmar! Let us know if there's ever anything we can do to help.

May. 22nd, 2020

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Gretchen Krull West Hollywood, CA

Amazing customer service. Quick replies via the messenger section.

4 years ago

Reply from Oscar

Thank you, Gretchen! We'll make sure to pass along your feedback to our team.

May. 22nd, 2020

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Loretta Pflugerville, TX

The concierge team was beneficial during this past flu season.

5 years ago

Reply from Oscar

Hi Loretta, we're so happy to hear this! We'll make sure to let our team know. As always, feel free to reach out if you ever have questions.

Feb. 26th, 2020

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L. Bailey

Okay pricing for the insurance and they have amazing customer service.

5 years ago

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VICTOR E SCHALLER JR Bohemia, NY

Excellent customer service from a trusted company

5 years ago

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Cesar Orlando, FL

Is a good medical Plan inrecomended to everybodey

5 years ago

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Demetrios Podaras Holbrook, NY

happy with the doctors and hospitals. very unhappy with the cost.

5 years ago

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Robert R Hodge Clarksville, TN

It is relatively good. It is the monthly premiums that I am having difficulty with.

5 years ago

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Greg Newport Beach, CA

good rates, excellent communication via email, easy to use services.

5 years ago

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Aby Lake Forest, CA

Doctor on demand was really helpful! I totally recommend it!

5 years ago

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William Tustin, CA

Great service. Very clean office. I recommend.

5 years ago

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Michael Clermont, FL

Good app. Their website inaccurately listed doctors as being in-network, even when they weren't.

5 years ago

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Tamar B Los Angeles, CA

We love Oscar, especially the Oscar app!

5 years ago

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Kim Head Von Ormy, TX

Great company, great customer service.

5 years ago

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Elizabeth Winter Park, FL

It has been ok. The app is amazing but the network of doctors isn’t as good in my opinion.

5 years ago

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Sherri Parham Hendersonville, TN

They answer all my questions and find the answers quickly.

5 years ago

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A. J. San Antonio, TX

Very easy to understand and use. Does not break the bank.

5 years ago

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imboulos Orlando, FL

Oscar is an OK health insurance company. Wish they have more doctors in network and better customer service.

5 years ago

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Dennis stout Anaheim, CA

Just wish the benefits were better all is is good can’t think of anything else

5 years ago

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Cassandra Nashville, TN

Oscar has been easy to deal with ad people are helpful.

5 years ago

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Heather Laurelton, NJ

Good price for insurance just in case I need it

5 years ago

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devin riley Liberty Hill, TX

lower monthly deductibles. and add more doctors offices to the list of in network doctors

5 years ago

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AE Mission Viejo, CA

On call doctors are the way of the future

5 years ago

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Kyle khalili Beverly Hills, CA

Oscar is amazing, they have doctors on call

5 years ago

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Kristin Hasbrouck Heights, NJ

Oscar is great. Customer service is very friendly and knowledgeable.

5 years ago

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Chris S. Huntington Beach, CA

Great customer service. Affordable rates. Can’t complain.

5 years ago

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Brian L Orange, CA

Oscar has the best auto-payment system for premiums.

5 years ago

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Julius Young Austin, TX

Doctor-on-call service is very good and prompt.

5 years ago

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G. Fair Haven, NJ

Always good customer service and my doctors are in my plan.

5 years ago

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Rich M Tracy Surprise, AZ

I signed up for Oscar thru the ACA. By far the worst company, under my plan it cost $250.00 to see my PCP. So much for affordable health care.

5 years ago