Name: Oscar
Rating: 3.4

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Helio Basilio Jr Kissimmee, FL

It has helped me a lot , especially in the acquisition of medicines

3 years ago

Reply from Oscar

Hi Helio, we're happy to hear this!

Aug. 24th, 2021

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Viviana Gonzalez Hollywood, FL

It has been good with customer service but I think you need more doctors

3 years ago

Reply from Oscar

Hi Viviana! Thank you for your feedback. We'll make sure to share this with our team.

Aug. 24th, 2021

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Vince Gonzales McKinney, TX

The preventative care coverage is excellent. Customer service is very good.

3 years ago

Reply from Oscar

We're happy to hear this, Vince!

Aug. 24th, 2021

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Mike Gold Canyon, AZ

App makes finding services quick and support on questions is usually in a reasonable amount of time.

3 years ago

Reply from Oscar

We're glad to hear this, Mike!

Sep. 6th, 2021

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Helena A West Hollywood, CA

The Oscar staff is amazing. Questions answered doctors available!

3 years ago

Reply from Oscar

We're happy to hear this, Helena!

Aug. 6th, 2021

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mike taranto Pataskala, OH

Getting help is futile. Long holds. Online staff not aware of the plan details. Was charged $40 for a drug on their $3 Rx list.

3 years ago

Reply from Oscar

Hi Mike, we apologize for the longer wait times you have experienced due to high call and message volume. Our team has followed up with you over private message so that we may assist further.

Jan. 12th, 2021

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abe fried

Very good service, price increase is too much. always helpful on the phone. the app is great!

4 years ago Edited September 14, 2021

Reply from Oscar

Thank you for the kind words, Abe! We're all in this together.

May. 22nd, 2020

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Marcus Rosebrock Brooklyn, NY

Overall a very good experience. Modern health insurance. Good pricing.

4 years ago

Reply from Oscar

We're glad to hear that you're enjoying your Oscar experience, Marcus! Please let us know if you ever have any questions. We're happy to help.

May. 22nd, 2020

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Erin Sigler San Antonio, TX

easy and quick. Dr gave me good advice and called out a prescription for me

4 years ago

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Derek Lady Lake, FL

So far so good. The app is easy to use and the coverage is affordable.

4 years ago

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Mary Garrison Orlando, FL

You continue to Thorn my side sending paperet bills and uiur website demanding I OWE payments. I hope you go out of your New York RUDE attitude business down the road.

5 years ago

Reply from Oscar

Hi Mary, we'd be happy look into this for you. Due to privacy laws this isn't something we can help with via Best Company, but DM us your Oscar ID # and we'll be happy to have someone from our team get in touch with you to help.

Sep. 3rd, 2019

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Raquel San Antonio, TX

Great experience. Concierge is quick to respond to your messages.

5 years ago

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George Urban Austin, TX

Very easy to navigate website. Good customer information package.

5 years ago

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Lonny Chatsworth, CA

Billing and service provided by Oscar has been outstanding!!!

5 years ago

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Karen Pittstown, NJ

Ease of signing up for benefits and communication is awesome. Doctor on Call is a great feature.

5 years ago

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R Miller Cleveland, OH

.i haven’t used the program much but I did like the fast service of doctor on call. Very responsive and efficient.

5 years ago

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Robert DiTillio Studio City, CA

Good customer service. Doctor on call is useful. Premiums and deductibles too high.

5 years ago

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Azucena Santa Ana, CA

They answer pretty fast, info is really good. Haven’t checked into it much

5 years ago

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Rcl Howell, MI

Customer service has been very good. Need to expand network of doctors and facilities in Michigan.

5 years ago

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ScottM Franklin, TN

Oscar has been a cost effective and a technologically efficient solution for my healthcare.

5 years ago

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Mp Westfield, NJ

It’s sometimes hard to find things on the app but once you know where it is it’s easy

5 years ago

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W V M Los Angeles, CA

The app experience has been awesome. So easy and convenient.

5 years ago

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Max Dublin, OH

Low premiums, high deductibles. It is okay while I am healthy, otherwise might be a pain

5 years ago

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Sinan Sisbot New Albany, OH

Oscar is good health service provider with its large and premium network members.

5 years ago

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Rodrigo Quero Los Angeles, CA

The sign up process is easy and the customer service is exceptional.

5 years ago

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Pam T Columbus, OH

So far, so good. I haven't used many of the features yet. The customer service seems better than most.

5 years ago

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Rogers Orlando, FL

The website is easy. My doctors are in network and I can afford my payments.

5 years ago

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Cynthia Heierman New Braunfels, TX

Website easy to navigate Always a person to speak to if you need help

5 years ago

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JJ Kissimmee, FL

Ease of use, benefits work, no need for approval or reference for specialists.

5 years ago

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Alicia Georgetown, TX

I love the doctor phone line. It was super easy to get a prescription for a small recurring issue.

5 years ago

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Emily Orange, CA

Great affordable plan. Works for my situation and lifestyle.

5 years ago

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Jessica Parsippany, NJ

They have all the healthcare services i need for a low, affordable price

5 years ago

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Veronica Quinonez El Paso, TX

So far it's ok . I wished it had Texas Tech & UMC as providers

5 years ago

Reply from Oscar

Hi Veronica, thank you for leaving this feedback! We'll send it over to the team to look into for you.

May. 29th, 2019

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Rosa Rodriguez San Antonio, TX

very pleased with the service ,and the doctors that accept this insurance

5 years ago

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Peter Benson Brooklyn, NY

Great customer service. Reasonably priced and very convenient.

6 years ago

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Mike Sandifer Cedar Park, TX

You are very efficient. This is extraordinary in the Health industry.

6 years ago

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Derek Sasaki Brentwood, TN

Very nice customer service ! Quick to help and on phone return calls ! Nice !

6 years ago

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Diane Austin, TX

Positive health isurance. I can go to the clinic I like. Very Afforable.

6 years ago

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PAULETTE MCNEAL Universal City, TX

I love Oscar. They are always so helpful! I love the program.

6 years ago

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Thalia Michel Brooklyn, NY

Oscar reps are great, the center is also a great office & the physicians are very helpful & caring!

6 years ago

Reply from Oscar

Thank you for taking the time to leave a review, Thalia! We appreciate the feedback.

Oct. 12th, 2018

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Mindy Dargay Cleveland, OH

So far I like it, easy to work worth and great customer service.

6 years ago

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Jim Schoen

They refuse to honor their commitment - they have very thin network, had no Doctors available, told me to go to Emergency Room, said they would pay, refuse to pay

6 years ago

Reply from Oscar

Hi Jim, we're sorry to hear you feel this way. Because of privacy concerns we’re not able to comment on any specifics regarding your care or coverage here. However we've escalated your feedback and understand our team's been in touch to further address the issue. Our customer service team is always here to help with any questions you might have. You can reach us any time by calling 855-OSCAR-55 or by sending us a secure message from your account or the app.

Sep. 14th, 2018

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Aphra Behn

Oscar dropped NYU at the end of 2016. I am in rehab at NYU and they refused to let me finish my treatment set for January 20, 2017. They do not care about your health.

8 years ago

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HEATH LEDGER

AWESOME CUSTOMER SERVICE...REPRESENTATIVE ARE POLITE AND HELPFUL...

8 years ago

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hildo silva Kissimmee, FL

Cheap and easy to use. I love I love how easy it is to be served and the wide service network.

1 year ago

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Maira gomez

Excellent medical insurance I was able to find excellent specialists for my checkups

1 year ago

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Valeria Froze Orlando, FL

I like the costumer service and the my prime doctor but I think my copay is very expensive

1 year ago

Reply from Oscar

Thanks for the feedback, Valeria! Don't hesitate to reach out if there's ever anything we can do to help.

May. 15th, 2023

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Marvi Arredondo Miami, FL

Good insurance great customer service. Easy

11 months ago

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Claudia Panella Winter Garden, FL

Quick, fast and efficient customer service.

11 months ago

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Emilce Bueno Miami, FL

Good customer services, and support when I was a new customer.

1 year ago Edited September 21, 2023