Name: Oscar
Rating: 4.2

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Meagan Brus Astoria, NY

They seem to lose information often and take FOREVER to process claims (still waiting for mine almost 5 months later, while receiving collection demands from the provider). Dollar amounts owed change at random. Nothing is made clear on plan documents or when calling customer service. Terrible.

8 years ago

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David Chirls Brooklyn, NY

The absolute worst health insurance company imaginable. I'm a 60 year old man who has dealt with 10 health insurance companies during my lifetime. Their customer service is horrible, compliance is a joke and concern for the customer is non-existent. I'm dealing with the Attorney General of NY to resolve my issues.

9 years ago

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andrea Springfield, NJ

BE AWARE PEOPLE. This insurance company is a big scammer in the market. if you visit their so called "In Network Doctor" they send testing (like blood, urine) to out of Network labs without telling you and decline the claim. I would say stay away with this insurance company.

9 years ago

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John Jung Great Neck, NY

HiOscar has the tendency to bill you monthly then suddenly demand 6X the price for no reason. I didn't even use my plan. They spelled my name wrong, and got my address wrong from day one and it's still NOT fixed. I cancelled them. DO NOT BOTHER SIGNING UP.

9 years ago

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Oscar UNMember Plano, TX

They hardly have providers and experienced tough time and also got delayed for my treatment because of lack of providers and all they have is only BAYLOR/SCOTT and WHiTE network who are expensive. I will be changing the insurance the first chance i get.

9 years ago

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Erica Lucas

It’s was very easy to complete and you get a $5 Amazon gift card. Got mine with 15 mins of completing the survey!

10 months ago

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Tiauna Anderson Salt Lake City, UT

I love Oscar insurance primarily because of their customer service. You never get the "runaround" and they make you feel like a priority as a customer.

4 years ago Edited September 14, 2021

Reply from Oscar

We're so happy to hear this, Tiauna!

Sep. 8th, 2020

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adieme princess

Oscar is good, efficient, professionalism and reliable.

7 months ago

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D. Warden Los Angeles, CA

As a therapist, Oscar pays the therapist, requests notes 6 months later, and then often denies the claims entirely, leaving the client with the full bill. I no longer accept Oscar insurance at my practice.

1 year ago

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Medard Etienne Dacula, GA

So far, we phave been happy with Oscar. It is much, much better than my wife’s insurance .

1 year ago

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Chloe Munyon Bryn Athyn, PA

I just got this insurance and already nobody will answer emails or calls. All I need was to know a time frame of something and nobody has the answers. I do not recommend this insurance to anyone.

2 years ago

Reply from Oscar

Hi Chloe, we are sorry to hear that you are frustrated and our team would like to learn more about what may have occurred. Please check your inbox for a followup message.

Oct. 14th, 2022

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Christopher Allen Delaware, OH

AWFUL.. slow service.. I was sold a policy that was not accepted at Urgent Care in the town I live in yet Oscar knew my address.. had reaction to wasp sting - coverage was denied and appeal was denied....SHOP OTHER INSURERS

2 years ago

Reply from Oscar

Hi Christopher, we are sorry to hear that you are frustrated and our team would like to learn more about what may have occurred. Please check your inbox for a followup message.

Sep. 7th, 2022

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Josh Merrill Chino, CA

I like nothing about Oscar health. They have sent me to closed clinics, no specialists take them, most urgent care centers don't that all their phone numbers are disconnected. Terrible

3 years ago

Reply from Oscar

We are sorry to hear that you are frustrated and our team would like to learn more about what may have occurred. Please check your inbox for a followup message so that we may look into this for you.

Feb. 15th, 2022

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Darrin Mack Apache Junction, AZ

They pay NOTHING. Oscar is receiving over 2k a MONTH from the government (healthcare marketplace) on my behalf.....and they REJECT most in network doctor visits/exams/treatments. DO NOT CHOSE THIS COMPANY!!!!!

3 years ago Edited November 19, 2021

Reply from Oscar

Hi there, we're sorry to hear about your recent experience with us. Please check your inbox for a message from our team.

Sep. 24th, 2021

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Michael Rademacher Lake Grove, NY

ridiculous how you can raise premiums as much as you do every year, if you raise them again next year I will not be part of it. I do love the amazon steps program, makes me get my steps in cause who doesn't love free stuff.

3 years ago

Reply from Oscar

Hi Michael! Thank you for sharing your feedback with us. We understand that keeping costs low is important to our members. Our plan design team is always looking for ways to bring reduced health care services to you.

If you have any remaining questions, our team would be happy to help. Just DM us with your Oscar ID number to get started.

Aug. 24th, 2021

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Wendy Lynch Avon Lake, OH

The app is simple to use. Interaction with the company has been professional and helpful.

3 years ago

Reply from Oscar

Glad to hear you're enjoying your Oscar experience, Wendy!

Aug. 24th, 2021

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Christian Baird Roanoke, TX

good app - points for steps...but they keep raising the step bar...upsets me on that end.

4 years ago

Reply from Oscar

Thank you for your feedback, Christian! We'll make sure to share this with our team.

Aug. 25th, 2020

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Syah Johan Warwick, NY

Most of the doctors are nice. They answer my questions and have quick response times.

5 years ago

Reply from Oscar

Hi Syah, we're so happy to hear that! Please let us know if you ever have any questions.

May. 22nd, 2020

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B-dog San Antonio, TX

Most doctors, hospitals, and urgent care do not accept Oscar. I end up having to pay out of pocket and it does not count towards my ridiculously high deductible.

5 years ago

Reply from Oscar

Hi there, we are sorry for the frustration this experience has caused. Our team is consistently evaluating our partnerships with providers to ensure our members have access to care in all of our markets. We'd like to follow up and have sent you a direct message with more information.

May. 22nd, 2020

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James Simon New York, NY

Least expensive comprehensive health care I can find. We should have Medicare For All so this isn't necessary.

5 years ago

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Alayou Seboka Houston, TX

I complete my registration and premium payment for oscar. I received an email "your enrollment is almost done" and send me the receipt for the payment, but you are not allow me to log in the app.

5 years ago

Reply from Oscar

Hi Alayou, thanks for choosing Oscar! Your Concierge team would be happy to help you out with this. Please give the team a call today at 855-672-2755 to get started.

Dec. 6th, 2019

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Mehrdad Los Angeles, CA

One of the good insurance provide, very affordable price and great online service and website

5 years ago

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LORELEI SMITH Converse, TX

The website information regarding Oscar doctors is user friendly though I learned not always up to date & accurate.

5 years ago

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Tara Ozanyan Los Angeles, CA

Working with Oscar Insurance has been incredibly easy and makes scheduling a breeze!

5 years ago

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mark eichenseer Columbus, OH

I like the resources and support. I do not like the increase cost each year of monthly premiums and out of pocket max.

5 years ago Edited September 14, 2021

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Emilie Beverly Hills, CA

I am really happy with Oscar. Everything is easy and I’ve seen the best doctors and specialists.

5 years ago

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Christina Esmahan Austin, TX

I've enjoyed being with Oscar. They are friendly and their app is good. Wish they convered more on allergies.

5 years ago

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Mike Dover, OH

It’s been good The network is the best and it was easy to get a primary care physician.

6 years ago

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Tom Austin, TX

So far I have had no problems with Oscar insurance . Other than being limited to Quest labs it has been good insurance.

6 years ago

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Rosa Kissimmee, FL

Great rates! It’s a great insurance very affordable and they provide a lot of great services via internet

6 years ago

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Katie Bay Shore, NY

I love the smartphone app! Very easy to use! Customer service is great at answering/explaining any questions I have.

6 years ago

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Jen Converse, TX

I like Oscar. I especially like the doctor on call option because it helps me when I need it most.

6 years ago

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Alan Cheng Austin, TX

Great insurance company, easy to sign up. Informative brochures and the app makes things easy.

6 years ago

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Peggy B. Sag Harbor, NY

Customer service was very helpful in initial sign up process. Had an excellent experience when I needed to find a doctor in my area.

6 years ago

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Brittani Austin, TX

Oscar is very user friendly, clear on what you’re receiving and how to implement.

6 years ago

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Jason Sorrento, FL

Seems to be a normal working Insurance company. The rates are high as are most anymore. Minimal benefits for the monthly bill.

6 years ago

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Laurie M. Wickliffe, OH

Very High Premium and deductible. Selection of Providers is very good. Customer service has been very good. The website is simple and easy.

6 years ago

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Gili Coram, NY

Plan is Ok except for prescription copays. They are very confusing; I never know what I'm going to pay... Veven for same medication.

6 years ago

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Chantel Gilbert North Olmsted, OH

Scheduling through Oscar is difficult. It’s easier to contact doctors directly or go through Cleveland Clinic website.

6 years ago

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Kathy Cedar Park, TX

Limited doctors. Significant rate increase. Radiologist not covered in plan, they were still waiting over 1 year for approval.

6 years ago

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Jennyfer Dominguez Orlando, FL

Good doctors and hospitals network, easy access to a doctor by the app 24/7 and it's free.

6 years ago

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Nancy W Foothill Ranch, CA

customer service reps are excellent. they always answer my questions and offer to help in any way

6 years ago

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Cindy Independence, OH

Although the premiums are high, the network of doctors and the customer service has been awesome!

6 years ago

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Cheryl Schnupp Olmsted Falls, OH

This is an affordable insurance plan with access to great doctors and hospitals.

6 years ago

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Ramona Austin, TX

Overall very happy with Oscar and the plan. Your ux is great, the website and app is easy to navigate.

6 years ago

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Rick kain Solon, OH

The insurance cost is to high, my prescription are less if I go online and find a coupon. I have to spend 6,000 a year for what?

6 years ago

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Jack Winnetka, CA

I was forced to buy Obamacare between jobs. Two thousand dollars later, I was unable to see any of the doctors OSCAR claim to accept their cut rate insurance. Don't fall for this scam.

6 years ago

Reply from Oscar

Hi Jack, we're sorry to hear you're frustrated. Oscar has a curated network of providers built around provider systems who, like us, are focused on keeping costs down for our members. We do our best to make sure that our provider data is up to date, but network status, cost, or information can change. When this happens, just let us know and we’ll reach out to the provider to confirm with them and then update our data accordingly. If you'd like to discuss this further, send us your Oscar ID number in a private message and we'll be happy to have someone from our team get in touch.

Jan. 2nd, 2019

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Rebecca Long Island City, NY

best service ever! Oscar comes with great customer service, reasonable price tag, very easy to use

6 years ago

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matt Brooklyn, NY

The Oscar Center is the best treatment you can find in the most hospitable environment.

6 years ago

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Angie Solis Austin, TX

So far I have had a great experience with my health insurance. Easy to navigate I love the app

6 years ago