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GoHealth

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9.9

Overall Score

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Robbie Burnside

Knowledge, availablity, Professional Gave me numbers to get in touch if I needed them

1 year ago

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Reply from GoHealth

Thanks for sharing your experience, Robbie! We know that navigating the Medicare marketplace can be complicated, which is why we're always happy to help you find the best plan fit for you. If you need more information about your Medicare Advantage plan or your plan-specific benefits, we'll be ready to assist you. Please don't hesitate to contact our dedicated Member Services team directly at 1-877-694-3457 or email us at customerservice@gohealth.com. -The GoHealth Team

May. 9th, 2024

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Sherry Carney

The agent went into great detail about all the benefits of the plan and made my decision easier

1 year ago

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Reply from GoHealth

Thanks for your review, Sherry! We are glad that our agent was able to explain your plan benefits in great detail.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Lone Hansen

Amazing agent doing her very best to get the right plan for me and she did ! Thank you !

1 year ago

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Reply from GoHealth

Thanks for your review, Lone. We are so happy to hear that one of our agents found the right plan fit for you! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Amy Dunn

So far ao good! The licensed age t was more then helpful and was very professional and polite.

10 months ago Edited February 3, 2025

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Reply from GoHealth

Thanks for your review, Amy! We're glad you've had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Neada Holliday

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, Neada! We're glad that Lloyd was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Lloyd Harps

Good Service everything was explain to me didn't really like being on the phone for a hour and 40 minutes

1 year ago

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Reply from GoHealth

Thanks for your review, Lloyd! We appreciate your patience throughout the enrollment process and will be sure to share your feedback with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 20th, 2024

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JoAnne Lee

I neverna ns na herd of you what do you do

5 months ago

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Reply from GoHealth

Thanks for your review, JoAnne. You recently spoke with one of our licensed agents who guided you through the enrollment process and helped you find your plan. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 12th, 2025

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Chuckii Dee Davis

Wouldn't let me finish the application keep kicking me out

6 months ago

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Reply from GoHealth

Thanks for your review, Chuckii. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 19th, 2025

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Laura Miller

I like money your about to not get a review

6 months ago

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Reply from GoHealth

Thanks for your review, Laura! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 16th, 2025

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Marland Easley

very professional person . He sounded like he knew his job

6 months ago

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Reply from GoHealth

Thanks for your review, Marland! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 13th, 2025

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Gary Eber

Confusion, not sure why GoHealth contacted me.

6 months ago

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Reply from GoHealth

Thanks for your review, Gary Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 13th, 2025

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Lizette Santiago

Can't complete verification form, don't allow me to setup birth date.

6 months ago

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Reply from GoHealth

Thanks for your review, Lizette! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 7th, 2025

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Tim Skwierc

I liked my agent that worked with me. She was very helpful.

7 months ago

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Reply from GoHealth

Thanks for your review, Tim! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 1st, 2025

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Deanna Graves

Customer Review Video

7 months ago

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Reply from GoHealth

Thanks for your review, Deanna. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 10th, 2025

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James Telegin

I'm new here, but so far it seems ok to me.

8 months ago

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Reply from GoHealth

Thanks for your review, James! We're glad you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Elvia Elnora Tucker

Great customer service and not forced to make a chsnge

8 months ago

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Reply from GoHealth

Thanks for your review, Elvia! We're glad that you received great service working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Vergeania Davenport

Great. I am hopeful that it will meet my medical needs

8 months ago

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Reply from GoHealth

Thanks for your review, Vergeania! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 10th, 2025

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Sharon Cook

I just love my new doctor s office and sraff

8 months ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 6th, 2025

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Sam Nelson

I love it, hope it’s every single thing they say

9 months ago Edited March 5, 2025

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Reply from GoHealth

Thanks for this feedback Sam! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Pamela Jones

They were very courteous and helpful , thanks

9 months ago

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Reply from GoHealth

Thanks for your review, Pamela! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Carol Greenup

To early to tell I just got my plan started

9 months ago

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Reply from GoHealth

Canned Response: Thanks for your review, Carol! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Tena Bruner

There are no dislikes so far. I'm satisfied with all of it.

9 months ago

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Reply from GoHealth

Thanks for your review, Tena! We're glad that you had a positive experience .If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Mark Pryatel

Great service.Happy with Agents performance.

9 months ago Edited March 5, 2025

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Reply from GoHealth

Thanks for your review, Mark! We're glad that you had such a positive experience. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Jewel Lewis

So far good. I have not had it long to give my opinion

9 months ago

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Reply from GoHealth

Thanks for your review, Jewel! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Mary Johnson

I appreciate the honest customer service

9 months ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Troy Reagons

How simple the upgrade was through Kaiser

9 months ago

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Reply from GoHealth

Thanks for your review, Troy! We're glad that you had such a positive experience working with our team of licensed GoHealth agents and were able to change your current plan. If you have any questions about your new Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Timothy Lewis

Answered all my questions and got me to the right plan

9 months ago

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Reply from GoHealth

Thanks for your review, Timothy! We're glad that you had a positive experience working with our team of licensed GoHealth agents finding a plan to suit your needs. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Jeanne Norman

Great service and surprising new benefits

9 months ago

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Reply from GoHealth

Thanks for your review, Jeanne! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Tevin Malakius

I have not been in the plan long enough to rate it yet

9 months ago

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Reply from GoHealth

Thanks for your review, Tevin! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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elrodo sparks

They helped me get the best benefits and plan for me

9 months ago

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Reply from GoHealth

Thanks for your review, Elrodo! We're glad that you had such a positive experience working with our team of licensed GoHealth agents and were able to find a plan that fits your needs. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Wayne Spiker

Complete and thorough presentation of expectations.

9 months ago

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Reply from GoHealth

Thanks for your review, Wayne! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your new Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Randy “PAC-MAN6699” Hankins

It was easy to deal with them on everything

9 months ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review, Randy! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Ruthie Hart

GREAT, just never give complete because always know it can be improved

9 months ago

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Reply from GoHealth

Thanks for your review, Ruthie! We're glad you've had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Srh

Extra benefits at no cost plus keeping my own doctors and pharmacy.

9 months ago

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Reply from GoHealth

Thanks for your review, Srh! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Randolph R. Dickherber

Very kind. Very nice. Very thorough. I'm pleased.

9 months ago

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Reply from GoHealth

Thanks for your review, Randolph! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Janet Ellis

Go health is easy to sign up with and a excellent company.

9 months ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad you've had such a positive enrollment experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Coleen McCollough

I loved the way that Kenneth explained everything to me.

9 months ago

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Reply from GoHealth

Thanks for your review, Coleen! We're glad that Kenneth was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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lynn Gouveia

So far I'm liking what I've experienced so far

9 months ago

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Reply from GoHealth

Thanks for your review, Lynn! We're happy to hear you've had such a positive experience so far.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Diane Hunt-Conyers

The customer service received was very good and helpful..

9 months ago

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Reply from GoHealth

Thanks for your review, Diane! We're glad that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Fire Wolf

Melissa K is a great agent who helped me with my new plan.

9 months ago

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Reply from GoHealth

Thanks for your review! We're glad that Melissa was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Tracie Aseltine

The extra help they give me every month (the OTC ca4d)

9 months ago

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Reply from GoHealth

Thanks for your review, Tracie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Carl Washington

Liked the attitude of the agent . Explain completely

9 months ago

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Reply from GoHealth

Thanks for your review, Carl! We're glad that you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Jimmy Tandy

Everything looks great. I am glad I got this plan.

9 months ago

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Reply from GoHealth

Thanks for your review, Jimmy! We're happy to hear that you're happy with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Sharon Arcara

Great plan . I would pass it on to other

9 months ago

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Reply from GoHealth

Thanks for your review, Sharon! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Vicki Smith

The person working with me was great to work with.

9 months ago

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Reply from GoHealth

Thanks for your review, Vicki! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Stephen Fishero

I. Like your special needs program and the card

9 months ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review, Stephen! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Barbara Wear

Getting from wellcare medicare so which one am I on

9 months ago

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Reply from GoHealth

Thanks for your review, Barbara! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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Lucille Puglisi

Jessica was very friendly and informative

9 months ago

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Reply from GoHealth

Thanks for your review, Lucille! We're glad that Jessica was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Sharon woodcock

Brendan was super helpful and very pleasant to work with!

9 months ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad that Brendan was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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loislandgraf

The agent was able to upgrade my coverage.

9 months ago

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Reply from GoHealth

Thanks for your review, loislandgraf! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025