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9.9

Overall Score

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Chad halstead

Pressured to chose the plan.i wanted dif

1 month ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Chad. When it comes to selecting a health plan, you should never feel pressured to select a plan you do not want. Our team of licensed GoHealth agents utilize our PlanFit technology to compare a wide range of plans based on a variety of factors including but not limited to coverage, benefits, monthly premiums, in-network doctors and pharmacies, and more. Ultimately, however, the final decision to select a plan that meets your needs is yours to make.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 22nd, 2024

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Holly Trayford

Tristan was wonderful and very informative. He had patience with my questions and helped me with all my needs

1 month ago

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Reply from GoHealth

Thanks for your review, Holly! We're glad that Tristan was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 24th, 2024

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Rebecca Swindle

Very empathetic, understanding and helpful. Made sure that I didn't lose any coverage but added some. Very satisfied

5 months ago

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Reply from GoHealth

Thanks for your review, Rebecca! We 're always going to make sure that you're comfortable with your final coverage selection and appreciate your kind words.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Jackie Roman

Customer Review Video

6 months ago

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Reply from GoHealth

Thank you for such a thoughtful review, Jackie! We are thrilled to hear about your positive experience working with Angel to find the best plan fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Chester Ellison

Couldn't get a call back from my first agent

3 months ago

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Reply from GoHealth

Thanks for your review, Chester! We're sorry to hear that you were unable to receive a call back from one of our agents.

If you would like to give us a call back, please feel free to contact our team directly at 1-855-792-0088. For any other customer-related questions, please feel free to contact our Member Services team at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jul. 24th, 2024

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jennifer riley

Answers to questions, politeness. Thorough.

5 months ago

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Reply from GoHealth

Thanks for sharing your experience, Jennifer! We're glad that one of our licensed insurance agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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cheryle roush

Your agent was very informative; glad I called

5 months ago

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Reply from GoHealth

We are happy you called too, Cheryle! We're glad that our licensed insurance agents were able to explain your plan options throughout the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 12th, 2024

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Johnny Plunkett

Good interaction this review app is hard to use.

5 months ago

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Reply from GoHealth

Thanks for taking the time to leave a review, Johnny! We're glad to hear you had such a positive experience working with our team of licensed agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Goofy M jay

Great service and wonderful workers thank you all

5 months ago

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Reply from GoHealth

Thanks for your kind words! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Sharon Ellis

I've never been treated with such respect and patience.

5 months ago

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Reply from GoHealth

Thanks for your review, Sharon! When you trust our team to help you find an ideal plan fit for your health needs, we're always going to make sure you understand each step of the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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waltzplace

Great service, experience and very helpful!!

6 months ago

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Reply from GoHealth

We're glad you had such a positive experience working with our licensed insurance agents! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Linda Davis

Overall, the representative was very informative.

6 months ago

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Reply from GoHealth

Thanks for your review, Linda! We're glad that our licensed insurance agents were able to provide you with the information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Carol Nash

Took care of my needs got me in the right plan

6 months ago

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Reply from GoHealth

Thanks for your review, Carol. We are so glad to hear you are enrolled in the right health plan for you!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Bryan Coomler

Professional caring honest takes time explain to

6 months ago

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Reply from GoHealth

Thanks for patiently working with our team of licensed insurance agents, Bryan! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Katherine Newton

I loved 😍 it and the service that they told me about

6 months ago

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Reply from GoHealth

And we love to hear it, Katherine! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Clyde Clingerman

Was treated very well by representative.

6 months ago

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Reply from GoHealth

Thanks for your review, Clyde! We're glad to hear about your experience working with one of our Licensed Insurance Agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Joyce Treadway

Mary was great. Very knowledgeable, courteous and patient.

6 months ago

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Reply from GoHealth

Thanks for your review, Joyce! We're glad Mary was able to help you find your ideal plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Sj Daff

great job and great to have help keep up the good job

6 months ago

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Reply from GoHealth

Thanks for your review, Sj! We are so appreciative of your positive feedback.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Stevie Will

Example, Helpful, thank you for your patience’s

6 months ago

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Reply from GoHealth

We're glad we could help, Stevie! Thank you for trusting us to help you find your best plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Toni Mcdaniel

Greatest service ever! I recommend there great services!

6 months ago

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Reply from GoHealth

That's very high praise -- thanks for your kind words, Toni! We are so happy we could be of assistance.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Clarence courtright

Friendly service everything explaid to me in detail

6 months ago

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Reply from GoHealth

Thanks for your review, Clarence! We know your health is important, which is why we'll always make sure you have a clear understanding of your new health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Feliciano Antunes

My agent is the best. Explained every detail.

6 months ago

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Reply from GoHealth

Takes the best to know the best, Feliciano! Thank you for trusting us to help you find the best plan fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Vanessa Powers

The man was nice and made sure I understood everything.

6 months ago

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Reply from GoHealth

Thanks for your review, Vanessa! We are delighted to hear about your experience with one of our licensed insurance agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 9th, 2024

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S. Vanstrom

Very helpful and patient with an elder. Lovely.

6 months ago

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Reply from GoHealth

We're always happy to be of service! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We appreciate your review! - The GoHealth Team

May. 8th, 2024

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Tonya Klause

Everyone was very friendly. Very courteous.

6 months ago

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Reply from GoHealth

Thanks for your review, Tonya! We're very happy to hear that you had a positive experience with our agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Albert Pilapil

not bad website,easy to understand , perfect

6 months ago

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Reply from GoHealth

We're glad everything was easy to understand, Albert. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 2nd, 2024

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Amy Gaffke

It is okay for now but I do have aenta for now

6 months ago

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Reply from GoHealth

Hi, Amy. Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Cathy Sweat

Information was great salesmen were kind

6 months ago

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Reply from GoHealth

Thanks for your review, Cathy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Steve Pantis

Sandra was very good to work with. She answered my questions that I could understand

2 weeks ago

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Reply from GoHealth

Thanks for your review, Steve! We're glad that Sandra was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Phyllis Verkler

Helpful but did I get the most money I could get from the system? I'm not sure.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Phyllis! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Marva

Agent Joseph C was very knowledgeable and patiently explained the plan and its benefits

2 weeks ago

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Reply from GoHealth

Thanks for your review, Marva! We're glad that Joseph was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Jan Thomasson

People I spoke to were very kind very informative and positive about the work they were doing

4 weeks ago

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Reply from GoHealth

Thanks for your review, Jan! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2024

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Mary Horn

I was able to upgrade my current Humana coverage without changing most of my present benefits.

1 month ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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lenniepope

Allen R. was very knowledgeable and helpful and professional. And he didn’t rush me.

2 months ago

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Reply from GoHealth

Thanks for your review! We're glad that Allen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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Shirleen Hall

Dallas as usual ☺️ you rock time and time again. Keep up the excellent work!

2 months ago Edited September 27, 2024

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Reply from GoHealth

Thanks for your review, Shirleen! We're so happy to hear you had such a great experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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Joseph Lee

I have did any thing to rate you yet get back with me later

2 months ago

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Reply from GoHealth

Thanks for working with our team of licensed GoHealth agents, Joseph! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Scamish

tx 3 times and still didnt get what i asked for forced to give personal information

4 months ago

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Reply from GoHealth

We are sorry to hear about your recent experience with our GoHealth Team. Above all else, we always want to ensure that all of your questions are answered and concerns are addressed throughout the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 19th, 2024

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Fr. Robert RM Bagwell

Just started and need some time to evaluate.

6 months ago

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Reply from GoHealth

Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to offer our expertise. - The GoHealth Team

May. 2nd, 2024

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Susan Stolk

The agency I spoke with was very helpful and very informative

2 weeks ago

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Reply from GoHealth

Thanks for your review, Susan! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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kim bassett

The way the rep explained everything and didn’t act rushed

2 weeks ago

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Reply from GoHealth

Thanks for your review, Kim! We're glad you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Janet Roberts

Very thorough in explaining program that he felt would benefit me

2 weeks ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Nadine Rollins

Michael did a really good job of matching our needs with the right company.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Nadine! We're glad that Michael was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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RONALD W SHELTON

I appreciated everything. They were friendly and knowledgeable

4 weeks ago

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Reply from GoHealth

Thanks for your review, Ronald! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2024

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Marsha

Very thorough explained the benefits in easy to.indetzyssnd terms .

4 weeks ago

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Reply from GoHealth

Thanks for your review, Marsha! We're glad that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2024

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Patricia H. Paulson

Everything, curtesy, knowledge and overall patience with my questions.

4 weeks ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2024

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Dona Zeh

Mj was an awesome salesman took care of me to the best he could

2 months ago Edited August 26, 2024

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Reply from GoHealth

Thanks for your review, Dona! We're glad that MJ was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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Joseph Bolden

The debit card is great! The people at Humana are professional.

2 months ago

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Reply from GoHealth

Thanks for your review, Joseph! We're happy to hear you had such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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Anwar “‫تۇرانى‬‎” Yusuf

Not Satisfied with the new version of my benilll

2 months ago

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Reply from GoHealth

We're sorry to hear that you are not satisfied with your new health plan, Anwar. Above all else, we always want to ensure you are completely satisfied with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Anita Miller-Morley

The representative helped me more than anyone ever before.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Anita! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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GEFFREY

Better than my last health plan much better.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Geffrey! We're glad that our team of licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024