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8.6

Overall Score

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Lori Henninger

Andrew was very courteous and professional. He was quite thorough and answered any question I had.

2 years ago Edited May 22, 2024

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Reply from GoHealth

Thanks for your review, Lori! We will happily share your kind thoughts with Andrew and our team.

If any questions about your Medicare Advantage plan or any plan-specific benefits come to mind, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to share our Medicare expertise! - The GoHealth Team

May. 28th, 2024

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Larry Steeley

All the reps I spoke with were kind, and disscribed what was available in my area, so I accepted!

2 years ago

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Reply from GoHealth

Thanks for sharing your experience, Larry. We are thrilled to hear that our Licensed Insurance Agents were able to compare plans in your area and find the best fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Brian dale

Courteous Knowledgeable and Honest I experienced with the representative, Nick J

2 years ago

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Reply from GoHealth

Thanks for sharing your experience, Brian! We will certainly share your positive feedback with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Robbie Burnside

Knowledge, availablity, Professional Gave me numbers to get in touch if I needed them

2 years ago

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Reply from GoHealth

Thanks for sharing your experience, Robbie! We know that navigating the Medicare marketplace can be complicated, which is why we're always happy to help you find the best plan fit for you. If you need more information about your Medicare Advantage plan or your plan-specific benefits, we'll be ready to assist you. Please don't hesitate to contact our dedicated Member Services team directly at 1-877-694-3457 or email us at customerservice@gohealth.com. -The GoHealth Team

May. 9th, 2024

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Sherry Carney

The agent went into great detail about all the benefits of the plan and made my decision easier

2 years ago

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Reply from GoHealth

Thanks for your review, Sherry! We are glad that our agent was able to explain your plan benefits in great detail.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Lone Hansen

Amazing agent doing her very best to get the right plan for me and she did ! Thank you !

2 years ago

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Reply from GoHealth

Thanks for your review, Lone. We are so happy to hear that one of our agents found the right plan fit for you! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Neada Holliday

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, Neada! We're glad that Lloyd was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Lloyd Harps

Good Service everything was explain to me didn't really like being on the phone for a hour and 40 minutes

1 year ago

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Reply from GoHealth

Thanks for your review, Lloyd! We appreciate your patience throughout the enrollment process and will be sure to share your feedback with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 20th, 2024

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Hugo May

a very good expetience recommend very much to anyone

11 months ago

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Reply from GoHealth

Thanks for your review, Hugo! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 7th, 2025

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Judith Wren

I liked the customer service of the rep.

11 months ago

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Reply from GoHealth

Thanks for your review, Judith! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 1st, 2025

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Elizabeth Sabo

Jason was informative, knowledgeable and extremely kind .

11 months ago

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Reply from GoHealth

Thanks for your review, Elizabeth! We're happy Jason was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 30th, 2025

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Rondha Mucci

It is hard to leave a review at the beginning

11 months ago

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Reply from GoHealth

Thanks for your review, Rondha. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jun. 23rd, 2025

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karen corria

They made it easy to navigate and understand my new plan.

11 months ago

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Reply from GoHealth

Thanks for your review, Karen! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 11th, 2025

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Joey horn

Customer Review Video

11 months ago Edited June 6, 2025

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Reply from GoHealth

Thanks for your review, Joey! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 19th, 2025

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Aurealyn

Great information thank you I’m happy to be part of this family

1 year ago

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Reply from GoHealth

Thanks for your review, Aurealyn! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2025

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Lod213

I have neuropathy in my left foot but I go to the gym 3x a week.

1 year ago

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Reply from GoHealth

Thanks for your review! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 19th, 2025

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Cheryl Lovercamp

The plan all around and the extra benefits they give you is amazibg

1 year ago Edited August 27, 2025

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Reply from GoHealth

Thanks for your review, Cheryl. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 16th, 2025

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Duncan Sheridan

John is awesome , he's very attentive .He is customer focused

1 year ago

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Reply from GoHealth

Thanks for your review, Duncan! We're happy John was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2025

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laura williams

Too many texts saying the same things. Please no this is nerve racking ,believe me I got it

1 year ago

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Reply from GoHealth

Thanks for your review, Laura! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 13th, 2025

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Ralph Wakefield

Daria was great she explained everything to me. I didn’t even no that I had

1 year ago

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Reply from GoHealth

Thanks for your review, Ralph ! We're happy Daria was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Remi Phillips

Excellent service my agent Eric couldn't have been more helpful

1 year ago Edited May 6, 2025

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Reply from GoHealth

Thanks for your review, Remi! We're happy that Eric was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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ggbeanie

Happy with new plan being still United Health and no added expense

1 year ago

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Reply from GoHealth

Thanks for your review! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025

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smith hammond

My interaction with Michelle M was a stellar, thorough,informative ,experience.

1 year ago

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Reply from GoHealth

Thanks for your review, Smith! We're happy Michelle was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Patricia J. Dotson

Very friendly and helpful!! 😀😀 Very informative as well!! 😃😃

1 year ago

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Reply from GoHealth

Thanks for your review, Patricia! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Trina Davis

I had a very helpful and caring agent working with me to find the right plan

1 year ago

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Reply from GoHealth

Thanks for your review, Trina! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Angela Mitchell

I just got more on coverage at the doctors and eyes ears an more food

1 year ago

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Reply from GoHealth

Thanks for your review, Angela! We're glad that you had such a positive experience finding your ideal plan fit! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Beatrice vaughn

I like the health insurance and the help in finding services for home repairs

1 year ago

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Reply from GoHealth

Thanks for your review, Beatrice! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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Gregory Maxwell

I am extremely impressed with how knowledgeable your staff is.

1 year ago

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Reply from GoHealth

Thanks for your review, Gregory! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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Janice Smith

The representative explained the program so I could understand the process.

1 year ago

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Reply from GoHealth

Thanks for your review, Janice! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Cindy Cummings

Too long of a process. I didn’t think I’d ever get off the phone with the person who interviewed me.

1 year ago

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Reply from GoHealth

Thanks for your review, Cindy! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Apr. 2nd, 2025

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john panico

Super helpful and very patient. Emily was awesome to work with

1 year ago

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Reply from GoHealth

Thanks for your review, John! We're happy Emily was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Matthew Elliott

How easy it was to sign up and how nice the gentleman was who signed me up.

1 year ago

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Reply from GoHealth

Thanks for your review, Matthew! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Vicki L Smith

Robin explained everything in a way that was easy to understand.

1 year ago

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Reply from GoHealth

Thanks for your review, Vicki! We're happy Robin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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John Moore

The agent was so awesome, very knowledgeable and kind very professional.I

1 year ago

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Reply from GoHealth

Thanks for your review, John ! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Leonard Guerra

Good customer service, and Agent explained insurance plan well.

1 year ago

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Reply from GoHealth

Thanks for your review, Leonard! We're happy tour agent was able to guide you through the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Joyce Hardison

Amanda M was AWESOME. She made i understood everything before we hung up.

1 year ago

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Reply from GoHealth

Thanks for your review, Joyce! We're happy Amanda was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Janis Woods

Representative gave me a lot of information on the Humana Choice Giveback.

1 year ago

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Reply from GoHealth

Thanks for your review, Janis! We're happy our agent was able to guide you through the enrollment process . If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Zelma Newkirk

I called today and got some helpful information. Thank you very much

1 year ago

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Reply from GoHealth

Thanks for your review, Zelma! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Darlene Dullea

Customer service was a pleasure to talk with about my health care needs.

1 year ago

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Reply from GoHealth

Thanks for your review, Darlene! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Christine Dawkins

Coverage appear to give me more medical services than my previous provider.

1 year ago

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Reply from GoHealth

Thanks for your review, Christine! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Ruth Bevans

My agent was totally professional. She was great to talk to.

1 year ago

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Reply from GoHealth

Thanks for your review, Ruth! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 18th, 2025

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Christine Price

Process took too long. Also representative seemed more interested in signing me up than listening.

1 year ago

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Reply from GoHealth

Thanks for your review, Christine! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Mar. 14th, 2025

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Beatrice

I like how the person that helped me was great getting me this plan

1 year ago

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Reply from GoHealth

Thanks for your review, Beatrice! We're glad that you had a positive experience with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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HAZEL ANN LAWSON

Customer Review Video

1 year ago Edited March 12, 2025

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Reply from GoHealth

Thanks for your review, Hazel! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Howard Hudson

Everything she was very nice and very informative where I could understand it

1 year ago

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Reply from GoHealth

Thanks for your review, Howard! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Tawa Burk

Sometimes I forget what’s been told to me so I may need to ask to be reminded of what I have.

1 year ago

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Reply from GoHealth

Thanks for your review, Tawa! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 10th, 2025

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Majestic Concious

I like the way Stephen Calahan took care of business right away

1 year ago

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Reply from GoHealth

Thanks for your review, Majestic! We're happy that Stephen was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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KATHY MAUCH

So far ok , only had it for a month. I will give it a chance

1 year ago

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Reply from GoHealth

Thanks for your review, Kathy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Katrena sharp

The service and the way the handled me and was so polite and noce

1 year ago

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Reply from GoHealth

Canned Response: Thanks for your review, Katrena! We're glad that you had a positive experience. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Karen P

Fran was not helpful, but friendly and understanding. She’s an asset!

1 year ago

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Reply from GoHealth

Thanks for your review, Karen! We're happy that Fran was able to help you . If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025