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GoHealth

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9.9

Overall Score

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Roneil Elbrader

I was pleased with the process of finding a better Medicare Advantage plan than I previously had.

1 year ago

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Reply from GoHealth

Thanks for your review, Roneil! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Monica Brooks

Wonderful customer service and was able to get me more coverage and $0 copay on everything!!!

1 year ago

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Reply from GoHealth

Thanks for your review, Monica! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Teri Richard

Kayle was my rep and he was so helpful and personable.I am very thankful for all of his help!!!

1 year ago

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Reply from GoHealth

Thanks for your review, Teri! We're glad that Kayle was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Donna Blake

Customer Service. Explained each benefit in simple, easy, though way to understand.

1 year ago

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Reply from GoHealth

Thanks for your review, Donna! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Patricia Brown

This is new insurance,for me, hopefully a really good one ,as a person with disability .

1 year ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Paula O

Kevin T is the BEST MAN to help me learn so much! Thanks Kevin. You’re awesome.

1 year ago

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Reply from GoHealth

Thanks for your review, Paula! We're glad that Kevin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Raymond Renfro

I’m just getting started with go health I’ll let you know in a month or so how they are doing

1 year ago

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Reply from GoHealth

Thanks for your review, Raymond! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Carol McCutchen

Very respectful, very knowledgeable. I am happy that I got in touch with company

1 year ago

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Reply from GoHealth

Thanks for your review, Carol! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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Darlene Frye

A great representative help me out a lot. Answer all question with professionalism.

1 year ago

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Reply from GoHealth

Thanks for your review, Darlene! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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David Ledbetter

Excellent and very knowledgeable representatives. All of my question's answered.

1 year ago

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Reply from GoHealth

Thanks for your review, David! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Margaret Harrington

My agent was very friendly and knowledgeable. I am very happy with his help and advice. Thank you

1 year ago

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Reply from GoHealth

Thanks for your review, Margaret! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Jonathan hass

A kind and knowledgeable person that I set up my membership with!! I am very pleased!!

1 year ago Edited February 16, 2025

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Reply from GoHealth

Thanks for your review, Jonathan! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 13th, 2025

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Ron Adæl Wilson

Very detailed agent, thourough explaination, highly recommended (Stormy Peloquin)

1 year ago

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Reply from GoHealth

Thanks for your review, Ron! We're glad that Stormy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 12th, 2025

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Chatarra stay

I love how friendly my agent was and I look forward to being a member of my plan.

1 year ago

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Reply from GoHealth

Thanks for your review, Chatarra! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Irene Duncan

Good service. The items that I am supposed to receive by postal mail have not been received.

1 year ago

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Reply from GoHealth

Thanks for your review, Irene! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Linda Bennett

David was very nice and informative. I'm old and he helped me understand everything

1 year ago

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Reply from GoHealth

Thanks for your review, Linda! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Cheryl Roybal

John explan everything i needed for my program . And a better program. Then what I had.

1 year ago

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Reply from GoHealth

Thanks for your review, Cheryl! We're glad that John was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 5th, 2025

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stephanie owsley

Took her time to find extra Help, really appreciate with us Seniors benefits being cut this year

1 year ago

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Reply from GoHealth

Thanks for your review, Stephanie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 5th, 2025

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Elizabeth Coffey

Knowledgeable and experienced customer service who helps you pick the best plan for you

1 year ago

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Reply from GoHealth

Thanks for your review, Elizabeth! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Sammy Shirley

I'm new but so far all is good I'm hoping it just gets better from here I'm excited

1 year ago

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Reply from GoHealth

Thanks for your review, Sammy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Terry Reynolds

Your people screwed up my application after me answering your questions and telling exactly which county I live in. Enrollment is still not assured.

1 year ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Terry! More than anything, we always want to ensure you are completely satisfied with your enrollment experience.

For any questions you may have about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Terry. We hope to hear from you soon. - The GoHealth Team

Feb. 3rd, 2025

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Gloria Sparks

I liked talking to your agent. He was very kind, patient and always help me to understand envy.

1 year ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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DANIEL SUTTON

If I could give negative 4 stars , I would. Got a letter after I signed up that they couldn't give me a health plan because I was incarcerated! I assure everyone that I'm NOT incarcerated. Agents last name was Case

1 year ago Edited February 4, 2025

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Reply from GoHealth

We're very sorry to hear about your recent experience, Daniel. Above all else, we always want to ensure that you receive the most accurate, up-to-date information about your health plan. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We will ensure that this matter is addressed promptly. Thank you for your continued patience and cooperation, Daniel. - The GoHealth Team

Feb. 4th, 2025

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Steve R

I don't want to go with go health I want to stick with my old Insurance anthem I was misinformed on the coverage from gohealth I do not want gohealth so cancel my enrollment and get back to me that I know it was canceled

1 year ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Steve. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Robert Kinard

Very helpful in all my questions and very courteous.I will give the 5 star rating.

1 year ago

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Reply from GoHealth

Thanks for your review, Robert! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Adrian Bryant

Did not receive any information or cards or food card yet. Need to receive so everything on my end is canceled.

1 year ago

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Reply from GoHealth

Thanks for your review, Adrian! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Amber McBride

Waiting for card Soo far im very happy they give u a spending allowance for food and otc products

1 year ago

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Reply from GoHealth

Thanks for your review, Amber! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Debra Stahl-Hanninen

I spoke to a representative who was very professional and answered all my questions

1 year ago

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Reply from GoHealth

Thanks for your review, Debra! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Patrick Hunter

I’m new to GoHealth this year, so far my experience with them is good, off to a good start, ask me again later.

1 year ago

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Reply from GoHealth

Thanks for your review, Patrick! We're glad that you've had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Sheila Staples

Everyone was very friendly and helpful. Made sure I understood everything in my plan.

1 year ago

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Reply from GoHealth

Thanks for your review, Sheila! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 22nd, 2025

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James Rhyne,Jr.

I'm so happy that Humana can help me with my benefits I'm very satisfied you have a good day

1 year ago Edited January 22, 2025

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Reply from GoHealth

Thanks for your review, James! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Sharon English

What I like with the plan are my prescriptions, transportation and doctors that in my portal.

1 year ago

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Reply from GoHealth

Thanks for your review, Sharon! We're happy to hear that you're satisfied with your current health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Belenda Matthews

The representative was very helpful and I enjoyed the opportunity of talking to him.

1 year ago

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Reply from GoHealth

Thanks for your review, Belenda! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Richard Meadows

The Gentmen I talked to the phone was very kind and he new his stuff.He was very friendly

1 year ago

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Reply from GoHealth

Thanks for your review, Richard! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Dean j neal

I thought Colin was very thorough and explained my choices for me to understand 👍

1 year ago

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Reply from GoHealth

Thanks for your review, Dean! We're glad that Colin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Stephanie Smith

The repressive was very knowledgeable of what I needed. She did an exceptional job!

1 year ago

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Reply from GoHealth

Thanks for your review, Stephanie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 16th, 2025

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Schelly Mack

Customer service was excellent...I definitely would recommend to friends and family!

1 year ago

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Reply from GoHealth

Thanks for your review, Schelly! We're happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 13th, 2025

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gloria hollis

The representative that assisted me was very friendly and professional Knew her job

1 year ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 9th, 2025

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Shiela Hager

I need a new doctor,the one I have now dose nothing to help me with the pain that I have.

1 year ago

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Reply from GoHealth

Thanks for your review, Shiela! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 2nd, 2025

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Shane “IMRIPPER” Asay

The thoroughness and the attention to detail and the patients I had with my contact Mark

1 year ago

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Reply from GoHealth

Thanks for your review, Shane! We're glad that Mark was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 23rd, 2024

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Joey Bowers

GoHealth did an excellent job explaning my insurance process and answering my questions.

1 year ago

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Reply from GoHealth

Thanks for your review, Joey! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

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ingrid westcott

The person I spoke to on the phone was very deceiving. Her name was Victoria. She told me my doctors were in this plan. Come to find out looking at this text. Two of them are not.!!

1 year ago Edited December 12, 2024

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Reply from GoHealth

We're sorry to hear about your recent experience, Ingrid. Above all else, we always want to ensure you are completely satisfied with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Teresa moses

My agent was very pleasant to work with .I really don't know why I didn't call sooner.

1 year ago

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Reply from GoHealth

Thanks for your review, Teresa! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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KennethM Self

Go health was very quick to inform of the thing I needed to do to get my health coverage started

1 year ago

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Reply from GoHealth

Thanks for your review, Kenneth! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Gwen Murfree

Very knowledgeable about the plans & suggested the ones thought to be the best ones.

1 year ago

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Reply from GoHealth

Thanks for your review, Gwen! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Samuel Scantlebury

My agent Angelica is the best, ahe understood just what I needed and made sure I was satisfied

1 year ago

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Reply from GoHealth

Thanks for your review, Samuel! We're glad that Angelica was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Nancy Adamczyk

William did a great job explaining plans.. Kind, courteous, and easy to work with.

1 year ago

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Reply from GoHealth

Thanks for your review, Nancy! We're glad that William was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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David

Andrew Below was thorough and conscious of my needs. The man deserves a year-end bonus.

1 year ago

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Reply from GoHealth

Thanks for your review, David! We're glad that Andrew was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Bettie

Hazel was informative, friendly and appeared to have my best interests at heart. Thank you.

1 year ago

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Reply from GoHealth

Thanks for your review, Bettie! We're glad that Hazel was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Mary Ann McHugh

Lawrence was very through and had answers before I could ask the question. Great experience.

1 year ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that Lawrence was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024