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GoHealth

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9.9

Overall Score

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Fran Ireland

Explained everything compared plan I have to new plan

5 months ago

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Reply from GoHealth

Thanks for your review, Fran! We're glad that our GoHealth agent could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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William Bechdel

The way it was explained and the people I talked to.

5 months ago

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Reply from GoHealth

Thanks for your review, William! We're glad that our team of licensed insurance agents could explain your plan options to you and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2024

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Dana Fantozzi

I liked the customer service I had with them

5 months ago

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Reply from GoHealth

Thanks for your review, Dana! We're very happy to hear you had such a positive experience working with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2024

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Angel Davis

Didn't talk to fast, took time with me.verynic3

5 months ago

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Reply from GoHealth

Thanks for your review, Angel! When you take the time to trust us with your healthcare needs, we're going to make sure you're completely satisfied with your final plan selection. Thank you for trusting our team to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 30th, 2024

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Aquanetta Austin

The representative was very helpful and kind.

5 months ago

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Reply from GoHealth

Thanks for your review, Aquanetta! We're glad that the GoHealth agent you connected with was helpful and kind.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 24th, 2024

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Review Source

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Shawna Reed

Customer Review Video

5 months ago

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Reply from GoHealth

Thanks for your review, Shawna! We're glad that the GoHealth agent that assisted you was so helpful in your enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 23rd, 2024

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Thelma Ford

Excellent customer service Rep.Andrew G😁

5 months ago

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Reply from GoHealth

Thanks for your review, Thelma! We're so happy to hear that Andrew could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 23rd, 2024

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Rebecca Evans

I like it because I think it a good insurance for me

5 months ago

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Reply from GoHealth

Thanks for your review, Rebecca! We're glad that our team of GoHealth agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 23rd, 2024

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Review Source

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leatha bush

great service and good benefits, great customer service.

5 months ago

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Reply from GoHealth

Thanks for your review, Leatha! We're glad to hear you had such a positive Medicare enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 24th, 2024

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Roger Wells

Don't know if I like it or not yet.have to see how the service is.

5 months ago

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Reply from GoHealth

Thanks for your review, Roger! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 19th, 2024

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Review Source

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Alan Willard

Very professional and thorough in the explanations and plan options.

5 months ago Edited July 18, 2024

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Reply from GoHealth

Thanks for your review, Alan! We're happy to hear you had such a positive enrollment experience with one of our licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 17th, 2024

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Pamela Simmons

The Representative was very courteous and told me step by step.

5 months ago

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Reply from GoHealth

Thanks for your review, Pamela! We're glad that one of our licensed insurance agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 16th, 2024

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Sharon Medves

Jessie was very helpful with my needs for coverage. Thank You very much.

6 months ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad that Jessie could help you find the coverage you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Kathy Goodykoontz

Took the time to explain everything. Knowledgeable about the products.

6 months ago

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Reply from GoHealth

Thanks for your review, Kathy! We're glad to hear that our team of dedicated GoHealth agents explained each plan option thoroughly.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Tim

I like the fact that I could still have my Aetna insurance company when I moved to another state

6 months ago

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Reply from GoHealth

Thanks for your review, Tim! Moving to another state is already a huge undertaking, so we're happy that our team of licensed GoHealth agents could assist you with your health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Review Source

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Macaulay Ekpeduma

The whole process was thorough, professional and courteously executed.

6 months ago

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Reply from GoHealth

Thanks for your review, Macaulay! We're glad that our GoHealth agents were able to walk you through the enrollment process and find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 10th, 2024

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Sheila Corry

The Agent was more than excellent spoke well and did not speak fast at all

6 months ago

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Reply from GoHealth

Thanks for your review, Sheila! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 8th, 2024

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Sheila Marmolejo Garcia

I had a good experience with the rep that help me change plains

6 months ago

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Reply from GoHealth

Thanks for your review, Sheila! We're glad that one of our licensed insurance agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 1st, 2024

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Review Source

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Tammy Holt

Very helpful, making sure you have the best quality for my medical status.

6 months ago

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Reply from GoHealth

Thanks for your review, Tammy! When it comes to your health, we know what an important decision choosing the right health plan is. That's why we're so grateful you trusted our licensed agents to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Paula Barr

Agent was helpful and knowledgeable. He gave me excellent advice.

6 months ago

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Reply from GoHealth

Thanks for your review, Paula! We're so happy to hear that one of our licensed insurance agents provided you with excellent advice throughout your enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 21st, 2024

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Review Source

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Nancy Saltsman

Representative was very helpful in finding me the exact insurance for me.

6 months ago

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Reply from GoHealth

Thanks for your review, Nancy! When it comes to your health, we're always going to make sure you're happy with the health plan you've selected.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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Pamela Jones

Netty M. was so helpful and friendly, she made it all painless.

7 months ago

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Reply from GoHealth

Thanks for your review, Pamela! We're glad that Netty was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 7th, 2024

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Christina york

Very good and polite and respectful, and answered all my questions

7 months ago

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Reply from GoHealth

Thanks for sharing your experience, Christina! If any other questions come to mind about your Medicare Advantage plan or any plan-specific benefits, our dedicated Member Services team is available to help at 1-877-694-3457 or via email at customerservice@gohealth.com. We're always here to help! - The GoHealth Team

Jun. 5th, 2024

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Heather Jones

Loved everything ❤️ they helped me in no time thank you all

7 months ago

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Reply from GoHealth

We loved helping you find a plan, Heather! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Review Source

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John Campbell

The people that I talked to were friendly and helpful for me to make decisions.

7 months ago

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Reply from GoHealth

Thanks for your review, John! We're glad that our licensed insurance agents were so helpful through the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Review Source

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Barbara

The Dr and Staff are Awesome!!! Very friendly environment and spotless office.

7 months ago

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Karen Shire

Nick was a huge help and his great personality shone through!

7 months ago

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Reply from GoHealth

We're glad that Nick was such a huge help, Karen! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Robert Doyle

I liked the fact that my Agent was knowledgeable & Friendly.

7 months ago

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Reply from GoHealth

Thanks for your review, Robert! When you trust us to help find the ideal health plan for you, we're always going to make sure you're confident and comfortable with your decision.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Wanda Sanders

Tiffany H. was so polite and understanding. I give her a 5 star

7 months ago

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Reply from GoHealth

Thanks for your review, Wanda! We are glad that Tiffany was able to provide some assistance. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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bobby leverett

Tina was phenomenal she was so genuine and caring we fell in love with her

7 months ago

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Reply from GoHealth

Thanks for your review, Bobby! We will be sure to share your very thoughtful feedback with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Review Source

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Mildred Perry

Like and the young lady explain everything plan and understand her very well

8 months ago

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Reply from GoHealth

Thanks for your review, Mildred! We are glad to hear that one of our Licensed Insurance Agents was able to explain your plan details to you during the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to provide some useful guidance! - The GoHealth Team

May. 15th, 2024

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Lena Tolson

They help me with my situation and figure out the right plan for me

8 months ago

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Reply from GoHealth

Thanks for your review, Lena! We are thrilled to hear that one of our Licensed Insurance Agents helped you find the right Medicare Advantage plan for you.

If you have any questions about your plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 13th, 2024

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Stacey Miller

Everything was explained to me better than first Humana rep couple weeks ago

8 months ago

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Reply from GoHealth

Thanks for your review, Stacey! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 8th, 2024

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Larry Kempen

The agent I had was fantastic. Very upfront and into what I was looking for. Very pleasant person.

8 months ago

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Reply from GoHealth

Thanks for your review, Larry! We're happy to hear you found exactly what you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 6th, 2024

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Review Source

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Patricia Norman

Mr Snow explained everything. I believe I will be satisfied with my insurance

8 months ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Charlene Fenstermaker

Just started! Not sure how it all works but I really like that you give rewards for people to take care of their health!

1 month ago

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Reply from GoHealth

Thanks for your review, Charlene! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Review Source

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Jackie Roman

Customer Review Video

7 months ago

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Reply from GoHealth

Thank you for such a thoughtful review, Jackie! We are thrilled to hear about your positive experience working with Angel to find the best plan fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Mary King

Was not aware it was going to be every 3 months

2 months ago

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Reply from GoHealth

Hi, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 1st, 2024

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toni hollencamp

Just received insurance. Will rate at later time

4 months ago Edited September 9, 2024

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Reply from GoHealth

Thanks for your review, Toni! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Sharon

Very informative answered all my questions

4 months ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and answer all of your questions.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Tracey Gray

Person explaining everything was great .

4 months ago

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Reply from GoHealth

Thanks for your review, Tracey! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Janice Triplett

The help I received from the representatived

4 months ago

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Reply from GoHealth

Thanks for your review, Janice! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Joseph Lee

All good no problem it was a good experience

4 months ago

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Reply from GoHealth

Thanks for your review, Joseph! We're glad to hear that you had a good enrollment experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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Review Source

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Mukhtar Taha

I had to do my application over again and I had received multiple choices that I only applied for one .

4 months ago

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Reply from GoHealth

We're sorry to hear about your recent enrollment experience, Mukhtar. Above all else, we want to ensure that you're both confident in your final plan selection and manage to enroll with our team of licensed GoHealth agents seamlessly. We're sincerely apologize for these challenges.

If you have any questions about a Medicare Advantage plan or any plan-specific benefits or simply want to share any additional feedback you have, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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ALTAGRACIA V CARRASCO

Not now. First time to join. Have to experience it first before giving a comment

4 months ago

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Reply from GoHealth

Thanks for trusting our GoHealth team to help you find your ideal plan fit, Altagracia! Above all else, we are always looking for ways to improve your overall customer experience. If you have any additional feedback you would like to share with our team regarding your enrollment process and final plan selection, we would greatly appreciate it.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 4th, 2024

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Review Source

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Kimberly Boucher

They offer me great benefits more than I had

4 months ago

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Reply from GoHealth

Thanks for your review, Kimberly! We're glad to hear that our team of licensed GoHealth agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Larry Foster

Hard to understand agent. English could be better.

4 months ago

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Reply from GoHealth

Thanks for your review, Larry! We appreciate your honest feedback and will be sure to share this with the relevant GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Barbara Kelley

Very knowledgeable. Answered all of my questions.

5 months ago

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Reply from GoHealth

Thanks for your review, Barbara! We're glad that the GoHealth licensed agent you worked with answered all of your questions.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 15th, 2024

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Review Source

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Chester Ellison

Couldn't get a call back from my first agent

5 months ago

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Reply from GoHealth

Thanks for your review, Chester! We're sorry to hear that you were unable to receive a call back from one of our agents.

If you would like to give us a call back, please feel free to contact our team directly at 1-855-792-0088. For any other customer-related questions, please feel free to contact our Member Services team at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jul. 24th, 2024

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lynn mauser

The talk was very enlighten and yes clear

6 months ago

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Reply from GoHealth

Thanks for your review, Lynn! We're glad that the information our team of licensed insurance agents provided was clear.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 16th, 2024