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Oscar

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7.3

Overall Score

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Mary Garrison Orlando, FL

You continue to Thorn my side sending paperet bills and uiur website demanding I OWE payments. I hope you go out of your New York RUDE attitude business down the road.

4 years ago

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Reply from Oscar

Hi Mary, we'd be happy look into this for you. Due to privacy laws this isn't something we can help with via Best Company, but DM us your Oscar ID # and we'll be happy to have someone from our team get in touch with you to help.

Sep. 3rd, 2019

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Raquel San Antonio, TX

Great experience. Concierge is quick to respond to your messages.

4 years ago

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George Urban Austin, TX

Very easy to navigate website. Good customer information package.

4 years ago

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Lonny Chatsworth, CA

Billing and service provided by Oscar has been outstanding!!!

4 years ago

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Karen Pittstown, NJ

Ease of signing up for benefits and communication is awesome. Doctor on Call is a great feature.

4 years ago

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R Miller Cleveland, OH

.i haven’t used the program much but I did like the fast service of doctor on call. Very responsive and efficient.

4 years ago

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Robert DiTillio Studio City, CA

Good customer service. Doctor on call is useful. Premiums and deductibles too high.

4 years ago

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Azucena Santa Ana, CA

They answer pretty fast, info is really good. Haven’t checked into it much

4 years ago

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Rcl Howell, MI

Customer service has been very good. Need to expand network of doctors and facilities in Michigan.

4 years ago

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ScottM Franklin, TN

Oscar has been a cost effective and a technologically efficient solution for my healthcare.

4 years ago

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Mp Westfield, NJ

It’s sometimes hard to find things on the app but once you know where it is it’s easy

4 years ago

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W V M Los Angeles, CA

The app experience has been awesome. So easy and convenient.

4 years ago

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Max Dublin, OH

Low premiums, high deductibles. It is okay while I am healthy, otherwise might be a pain

4 years ago

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Sinan Sisbot New Albany, OH

Oscar is good health service provider with its large and premium network members.

4 years ago

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Rodrigo Quero Los Angeles, CA

The sign up process is easy and the customer service is exceptional.

4 years ago

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Pam T Columbus, OH

So far, so good. I haven't used many of the features yet. The customer service seems better than most.

4 years ago

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Rogers Orlando, FL

The website is easy. My doctors are in network and I can afford my payments.

4 years ago

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Cynthia Heierman New Braunfels, TX

Website easy to navigate Always a person to speak to if you need help

4 years ago

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JJ Kissimmee, FL

Ease of use, benefits work, no need for approval or reference for specialists.

4 years ago

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Alicia Georgetown, TX

I love the doctor phone line. It was super easy to get a prescription for a small recurring issue.

4 years ago

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Emily Orange, CA

Great affordable plan. Works for my situation and lifestyle.

4 years ago

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Jessica Parsippany, NJ

They have all the healthcare services i need for a low, affordable price

4 years ago

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Veronica Quinonez El Paso, TX

So far it's ok . I wished it had Texas Tech & UMC as providers

5 years ago

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Reply from Oscar

Hi Veronica, thank you for leaving this feedback! We'll send it over to the team to look into for you.

May. 29th, 2019

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Rosa Rodriguez San Antonio, TX

very pleased with the service ,and the doctors that accept this insurance

5 years ago

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Peter Benson Brooklyn, NY

Great customer service. Reasonably priced and very convenient.

5 years ago

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Mike Sandifer Cedar Park, TX

You are very efficient. This is extraordinary in the Health industry.

5 years ago

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Derek Sasaki Brentwood, TN

Very nice customer service ! Quick to help and on phone return calls ! Nice !

5 years ago

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Diane Austin, TX

Positive health isurance. I can go to the clinic I like. Very Afforable.

5 years ago

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PAULETTE MCNEAL Universal City, TX

I love Oscar. They are always so helpful! I love the program.

5 years ago

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Thalia Michel Brooklyn, NY

Oscar reps are great, the center is also a great office & the physicians are very helpful & caring!

5 years ago

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Reply from Oscar

Thank you for taking the time to leave a review, Thalia! We appreciate the feedback.

Oct. 12th, 2018

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Mindy Dargay Cleveland, OH

So far I like it, easy to work worth and great customer service.

5 years ago

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Jim Schoen

They refuse to honor their commitment - they have very thin network, had no Doctors available, told me to go to Emergency Room, said they would pay, refuse to pay

5 years ago

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Reply from Oscar

Hi Jim, we're sorry to hear you feel this way. Because of privacy concerns we’re not able to comment on any specifics regarding your care or coverage here. However we've escalated your feedback and understand our team's been in touch to further address the issue. Our customer service team is always here to help with any questions you might have. You can reach us any time by calling 855-OSCAR-55 or by sending us a secure message from your account or the app.

Sep. 14th, 2018

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Aphra Behn

Oscar dropped NYU at the end of 2016. I am in rehab at NYU and they refused to let me finish my treatment set for January 20, 2017. They do not care about your health.

7 years ago

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HEATH LEDGER

AWESOME CUSTOMER SERVICE...REPRESENTATIVE ARE POLITE AND HELPFUL...

7 years ago

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Valeria Froze Orlando, FL

I like the costumer service and the my prime doctor but I think my copay is very expensive

1 year ago

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Reply from Oscar

Thanks for the feedback, Valeria! Don't hesitate to reach out if there's ever anything we can do to help.

May. 15th, 2023

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Neo Chen GA

Great health plan. Would recommend to friends.

8 months ago

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Buying Stuff San Antonio, TX

Is not accepted by most providers. Customer service is horrible. I would recommend this insurance to anyone.

10 months ago

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Gabriel Bayogar Snellville, GA

I just like the gift card too. Thanks and Love.

11 months ago

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Robert Wink Sterling, VA

The coverage is good for the money paid, I like it a lot

7 months ago

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Santos Perez San Antonio, TX

Oscar is a very great insurance, especially for diabetic.

1 year ago

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Reply from Oscar

Thanks for the feedback, Santos! Don't hesitate to reach out if there's ever anything we can do to help.

May. 15th, 2023

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Kimberly Ladda Fort Lauderdale, FL

Great insurance, very helpful individuals. Love the app

2 years ago

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Reply from Oscar

Hi Kimberly, we're glad you're loving Oscar!

Aug. 24th, 2021

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Dave Randag Brooklyn, NY

website and online organization is best, expense is the biggest downside

2 years ago

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Reply from Oscar

Hi Dave, thank you for your kind words and for sharing your feedback with us. We understand that keeping costs low is important to our members. Our plan design team is always looking for ways to bring reduced health care services to you. We'll make sure our team gets this feedback.

Aug. 24th, 2021

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Celestine Dailey Orlando, FL

The price is great, it covers all the doctors i need.

2 years ago

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Reply from Oscar

Glad to hear you're enjoying your experience, Celestine!

Aug. 24th, 2021

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Ram Bommakanti

good. pays on time and smooth communication so far

2 years ago

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Reply from Oscar

We're happy to hear this, Ram!

Aug. 24th, 2021

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Theresa Dean Apopka, FL

Best doctors in network and have the lowest deductibles.

2 years ago

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Reply from Oscar

We're happy to hear about your experience, Theresa!

Aug. 24th, 2021

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Judd Gardner Twinsburg, OH

Expensive but good coverage. Consierge team is excellent.

2 years ago

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Reply from Oscar

Hi Judd, thank you for your kind words! We understand that keeping costs low is important to our members. Our plan design team is always looking for ways to bring reduced health care services to you. We'll make sure our team gets this feedback.

Aug. 24th, 2021

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Collette Shaw Fort Lauderdale, FL

The communication has been amazingly fast and informative.

2 years ago

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Reply from Oscar

Thanks for the love, Collette!

Aug. 24th, 2021

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KingRobert747 Columbus, OH

Thank you for your excellent customer service!

2 years ago

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Reply from Oscar

Absolutely! We're glad to hear it.

Aug. 24th, 2021

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Theresa Nowak Canyon Country, CA

Terrible service. Took 3 weeks to get my prescription because of all the preauthorization requirements. Unacceptable!!

3 years ago

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Reply from Oscar

Hi Theresa, we're sorry to hear about your experience. Please send us a DM with your Oscar ID number so that we may connect you with a help expert.

Apr. 23rd, 2021

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Donna Marchesani Brandon, FL

Customer service is great. Knowledgeable, patient and caring concierge team

4 years ago

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Reply from Oscar

Thanks for the love, Donna!

May. 27th, 2020