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Oscar

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7.2

Overall Score

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Loretta Pflugerville, TX

The concierge team was beneficial during this past flu season.

2 years ago

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Reply from Oscar

Hi Loretta, we're so happy to hear this! We'll make sure to let our team know. As always, feel free to reach out if you ever have questions.

Feb. 26th, 2020

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L. Bailey

Okay pricing for the insurance and they have amazing customer service.

2 years ago

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VICTOR E SCHALLER JR Bohemia, NY

Excellent customer service from a trusted company

3 years ago

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Cesar Orlando, FL

Is a good medical Plan inrecomended to everybodey

3 years ago

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Demetrios Podaras Holbrook, NY

happy with the doctors and hospitals. very unhappy with the cost.

3 years ago

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Robert R Hodge Clarksville, TN

It is relatively good. It is the monthly premiums that I am having difficulty with.

3 years ago

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Greg Newport Beach, CA

good rates, excellent communication via email, easy to use services.

3 years ago

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Aby Lake Forest, CA

Doctor on demand was really helpful! I totally recommend it!

3 years ago

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William Tustin, CA

Great service. Very clean office. I recommend.

3 years ago

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Michael Clermont, FL

Good app. Their website inaccurately listed doctors as being in-network, even when they weren't.

3 years ago

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Tamar B Los Angeles, CA

We love Oscar, especially the Oscar app!

3 years ago

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Kim Head Von Ormy, TX

Great company, great customer service.

3 years ago

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Elizabeth Winter Park, FL

It has been ok. The app is amazing but the network of doctors isn’t as good in my opinion.

3 years ago

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Sherri Parham Hendersonville, TN

They answer all my questions and find the answers quickly.

3 years ago

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A. J. San Antonio, TX

Very easy to understand and use. Does not break the bank.

3 years ago

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imboulos Orlando, FL

Oscar is an OK health insurance company. Wish they have more doctors in network and better customer service.

3 years ago

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Dennis stout Anaheim, CA

Just wish the benefits were better all is is good can’t think of anything else

3 years ago

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Cassandra Nashville, TN

Oscar has been easy to deal with ad people are helpful.

3 years ago

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Heather Laurelton, NJ

Good price for insurance just in case I need it

3 years ago

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devin riley Liberty Hill, TX

lower monthly deductibles. and add more doctors offices to the list of in network doctors

3 years ago

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AE Mission Viejo, CA

On call doctors are the way of the future

3 years ago

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Kyle khalili Beverly Hills, CA

Oscar is amazing, they have doctors on call

3 years ago

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Kristin Hasbrouck Heights, NJ

Oscar is great. Customer service is very friendly and knowledgeable.

3 years ago

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Chris S. Huntington Beach, CA

Great customer service. Affordable rates. Can’t complain.

3 years ago

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Brian L Orange, CA

Oscar has the best auto-payment system for premiums.

3 years ago

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Julius Young Austin, TX

Doctor-on-call service is very good and prompt.

3 years ago

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G. Fair Haven, NJ

Always good customer service and my doctors are in my plan.

3 years ago

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Rich M Tracy Surprise, AZ

I signed up for Oscar thru the ACA. By far the worst company, under my plan it cost $250.00 to see my PCP. So much for affordable health care.

3 years ago

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Coleen Rangel San Antonio, TX

Love the insurance affordable and easy to get ahold of help

3 years ago

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Keith New York, NY

Great price and customer support for health care

3 years ago

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Kim Baxter

They offer exceptional customer service. Their web site is helpful.

3 years ago

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Felice Cohen

Love the doc on call, the ease of service, the incentive to get steps in

4 years ago

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Stephanoe Alice, TX

I love Oscar! They are very friendly and helpful ;)

4 years ago

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Diana Buda, TX

Very good insurance. They help however they can, and also very affordable.

4 years ago

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Gail Austin, TX

Easy to get answers from real people using the app.

4 years ago

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Pablo E San Antonio, TX

Excellent providers & customer care over the Phone

4 years ago

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Matt K Rutherford, NJ

A good plan that handles all my medical needs.

4 years ago

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Jennifer San Antonio, TX

I love that Oscar pays you for your steps!

4 years ago

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MORGAN WITTHOFT Austin, TX

It's a scam. Wake up. There's only one reason they keep 90% of doctors out of their network. They don't want to pay any claims. It's a scam.

4 years ago

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Reply from Oscar

Hi Morgan, we're sorry to hear you're frustrated. Oscar has a curated network of providers built around provider systems who, like us, are focused on keeping costs down for our members. Due to privacy laws we're not able to discuss anything regarding your personal health info or claims here, but if you send us your Oscar ID number in a private message we will have someone from our team be in touch to help.

Oct. 4th, 2018

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Erin Stout San Antonio, TX

I wish I could leave them without any stars! Once you enroll with this company, it is impossible to get a hold of a representative!

4 years ago

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Reply from Oscar

Hi Erin, we apologize for the frustration. Due to all of our members starting new policies with us this month, we’ve been receiving far more calls and messages than usual which has resulted in longer hold times. Moving forward, our goal is to answer all calls within 5 minutes or less and we hope to be meeting that goal with the majority of incoming calls soon. Thank you for taking the time to share your feedback, please don’t hesitate to reach out to us with any additional questions or concerns: 855-OSCAR-55 or .

Jan. 29th, 2018

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Jack Dukati Venice, CA

Customer service only exists when they want to bill you -- when it comes time to pay, they DISAPPEAR. Where is Elizabeth Warren for this one???

6 years ago

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Mariano G-Solis O Apopka, FL

Good experience, I would like the monthly premium to be paid with a credit card

1 year ago

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Reply from Oscar

Thanks for your feedback, Mariano! We'll make sure our team gets your insights.

Sep. 14th, 2021

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Emily Los Angeles, CA

Great app! Easy to navigate and find a doctor within my network.

4 years ago

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Reply from Oscar

Thanks for taking the time to share your feedback, Emily! We're so glad to hear that you're experience has been so seamless. Please don't hesitate to reach out to your concierge team if there's ever anything we can do to help: 855-OSCAR-55.

May. 1st, 2018

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Caitlin King Kansas City, KS

Constant issues. Bills not covered. Why? Who knows. I've filed a grievance. I'm going to be glad to change insurance.

1 year ago

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Reply from Oscar

Hi Caitlin, we are sorry to hear that you are frustrated. Our team would like to learn more about what may have occurred. Please check your inbox for a followup message so that we may look into this for you.

Oct. 28th, 2021

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gustavo fonseca Miami, FL

THEY ARE SCAMERS ALWAY IT IS A PROBLEM WITH THE PROVIDER AND AFTER THEY DONT WANT TO COVER ANYTHINGS

1 year ago

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Reply from Oscar

Hi Gustavo, we're sorry to hear about your experience! Please check your DMs for a message from one of our team members.

Jun. 1st, 2021

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Jason R Austin, TX

They are so disorganized. Their virtual team can't get their act together and frankly have wasted 3 months of my time.

1 year ago

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Reply from Oscar

Hi there, we're sorry to hear about your experience. Please send us a DM with your Oscar ID number so that we may connect you with a help expert.

Apr. 23rd, 2021

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Reza Austin, TX

professional modern Insurance company with reasonable plans

3 years ago

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Stafford Thurmond El Paso, TX

Much easier than blue Cross of texas to navigate

3 years ago

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Clare New York, NY

Great app and Doctor on Call is terrific!

3 years ago

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Sunshine Placentia, CA

My annual checkup and labs were covered 100%

3 years ago