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Eyeconic

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 18th, 2024

Founded in 2016, Eyeconic sells glasses and contacts online for adults and children. The retailer is based in Rancho Cordova, California and offers a selection of over 1,500 brand name eyeglass frames to choose from at eyeconic.com. You can also use your vision insurance or FSA/HSA to make your purchase. 

Eyeconic sells popular designer frame brands

  • CALVIN KLEIN
  • Ferragamo
  • Gucci
  • Nike
  • Ray-Ban

You still need to have a valid prescription from an eyecare professional, but you have lots of eyeglass frames to choose from in a variety of makes and colors.

Customer service is available via phone, email, or live chat, but only until 5 p.m.

Keep reading for pros and cons, plus Eyeconic reviews from real customers.

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The Good

  • In-Network Provider Coverage
  • Lens Options
  • Virtual Try-On
  • Return Policy
  • Prescription Change Policy
  • Price Matching
  • Free Shipping

In-Network Provider Coverage

Eyeconic is the only online eyewear retailer that has a network of 38,000+ doctors. The site lets users buy prescription glasses or contact lenses with their existing vision insurance benefits. It can also connect you to local in-network eye doctors that take your same insurance.

It works with a total of three major insurance carriers:

  • VSP
  • Metlife
  • Cigna

This means that you can connect your vision insurance to your Eyeconic account to shop glasses, while only paying the difference between your insurance plan’s copay and the retail price of the frames, lenses, or contacts you choose. You will be able to see the prices and savings while shopping on the website.

For in-network benefits, this means an average savings of $220. Most people with Metlife, Cigna, of VSP insurance only end up paying $31 when buying glasses on this e-commerce site.

Remember, you don’t have to be affiliated with VSP, Cigna, or Metlife to shop on this site. You can make regular retail purchases or submit your out-of-network claim form to get reimbursed if your alternative vision insurance provider offers an out of network benefit.

You can even get VSP coverage through an Individual Plan if you are looking to get a provider. This can help you spread out the cost of your eyeglasses or contacts with a monthly plan.

Along with accepting insurance plans, glasses, contacts, and sunglasses can be purchased with FSA or HSA funds.

Lens Options

Choosing the lens options that you want can often feel like just clicking a bunch of buttons. Eyeconic’s online eyewear store makes it a little easier by breaking its options into lens packages: Silver, Gold, and Platinum. You can also choose to add lens enhancements like blue light reduction, photochromic, and more. 

Virtual Try-On

Eyeconic offers a virtual try-on that actually uses your camera and a standard-sized plastic card like a library or ID card to help focus and scale.

While this is still a virtual try-on, and not a mail-order try on, this is still super helpful when it comes to picking out glasses, especially if you need to be wearing your glasses to see how you look, which is difficult at a retail store.

Return Policy

This retailer uses a 60-day return policy. The company even has an easy system with a pre-paid shipping label that just has to be printed and then dropped off at UPS.

Prescription Change Policy

If your vision prescription changes within six months of your purchase ship date, Eyeconic offers to exchange your lenses or contacts.

Price Matching

Customers will benefit from a price match guarantee if you shop with this site. If you find a lower price for the same item, within 30 days of your purchase date, you can contact customer service for a price match.

As always, there are various restrictions with price matching, but this is one of the few retailers in the online glasses space even offering this perk.

Free Shipping

Free ground shipping, but you can always upgrade if you want your items sooner.

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The Bad

  • Shipping Time
  • Prices

Shipping Time

It can take a while for your new prescription glasses to arrive. Shipping estimates include 5–7 business days to validate your prescription, make the prescription lenses, and ship the packages.

With free ground shipping, you will get your new glasses in 9–14 business days. You can upgrade your shipping, and the soonest time estimate shows about 7–10 business days till you get it.

Prices

This website sells popular retail brands, unlike online retailers Warby Parker or Zenni Optical, which only sell their own in-house brand of eyewear. This means that it will be more expensive.

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The Bottom Line

If you have vision insurance from Cigna, MetLife, or VSP, and you want to shop around for cheaper options than you have found in the store, try this website.

It may take a while longer to get your new glasses, but there are a variety of glasses to try on virtually, free shipping, and you don’t have to deal with out-of-network benefit reimbursement. The company takes care of it for you.

This site only sells name brand prescription eyewear. If you don’t have eligible insurance coverage, you might want to shop elsewhere if price is your biggest pain point.

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Star Rating

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4.3

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264 Reviews

Review Breakdown

5 grade

71%

4 grade

10%

3 grade

5%

2 grade

3%

1 grade

12%

Sentiment Criteria

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Ann Burkert Sarasota, FL

Dr. C and his staff at the Bradenton Costco are exceptional. Dr. C and his staff are extremely professional and personable. Every time I visit I am always greeted with a smile and asked how they can help me. It is so nice to walk into an office and have the staff acknowledge that you are there. They are very friendly and really care about their patients. Dr. C never rushes me during my appointments. His staff are very knowledgeable and always answer my questions. I am so impressed and feel so blessed that I have found Dr. C and his staff. I look forward to many years of great service at Eyecontic Optical. Thank you for all you do and for your exceptional customer service

1 year ago

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Tomas Madrid

I recently purchased a pair of eyeglasses from Eyeconic, and I am extremely satisfied with my purchase. The selection of frames was impressive, offering a wide range of styles to choose from. The ordering process was smooth and hassle-free, and the website was user-friendly. The glasses arrived promptly and were well-packaged. The quality of the frames and lenses exceeded my expectations. Not only do they look stylish, but they also fit comfortably. The clarity of vision I experience with these glasses is exceptional. Eyeconic truly lives up to its name by providing eye-catching eyewear with outstanding service. I highly recommend Eyeconic for anyone in need of quality eyeglasses.

1 year ago

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Robert Fohr Winter Garden, FL

I am a VSP member and saw that I could order glasses online with my insurance through eyeconic.com. I was skeptical at first as I wondered how they would be made and fit. I have always ordered eyeglasses in person. The virtual try on is great and helped me pick these glasses. Using my insurance I was able to get all the options I needed including progressive lenses for $100! I placed the order and two weeks later glasses arrived and were perfect. I put them on and they were just a bit tight so I printed the form from eyeconic to have complimentary fitting done at any VSP provider. The eye doctor office I went to had no idea what the form was for but adjusted the glasses for free. I will absolutely use this company again for my next pair of glasses.

3 years ago

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Natalie Luhman Appleton, WI

They had the frames I fell in love with at my eye doctor’s clinic at a cheaper price. Being a VSP owned company made knowing how much of my benefits were available & receiving at discount for having VSP insurance made knowing what I had to pay out of pocket very transparent. My glasses arrived a day earlier than expected & I am completely in love with them. I highly recommend them & will be ordering from them again!!

1 year ago

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Mauro Lopez Knoxville, TN

I have used Eyeconic from the past 3 years. Last year both my wife’s and my glasses broke, and made a request to get them replaced. After submitting all the requested paperwork, our glasses were replaced. This year I used my allotment to get my new prescription glasses and I got exactly what I wanted, all I paid was $10.00 copay. Comparing with my cost with the stores I used before where I paid an average of $100 and their warranty required an $80.00 copay to replace my glasses, wow, I never going back to that. As long as Eyeconic accepts my insurance, I will be a customer.

1 year ago

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Dennis Schultz Muskegon, MI

I shopped local eye Care retailers and found a frame I liked and fit me well. I found the same frame on the Eyeconic web site. Web site was easy to download my prescription and select my frames and lenses. It was easy to place order. Order was delivered on time. Prescription appears to be correct. My local eye doctor adjusted the frames and the glasses fit fine.

2 years ago

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K. F. New York, NY

Eyeconic’s website is beautifully designed and presented. It’s easy to add your insurance information and prescription. Once you do, your options and costs are made very clear so you can make the best decision about your eyewear. They have a lot of beautiful frames from every brand imaginable. As well as a fun tool to help determine what they would look like on your face. The whole process is quick, easy and incredibly straightforward. This is now my third consecutive year using Eyeconic. I can guanrantee there will be a fourth.

2 years ago

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Carlos David Washington, DC

Glasses came in and look great. A bit small, but they fit and I am able to see clearly through them. I am highly satisfied and will order my next pair on here when the time comes. I couldn't recommend this any more. Great price and awesome product

1 year ago

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Mike (Mike) Barrington, IL

I feel there needs to be more than just a front view photo of the glasses. Possibly even a 360° view. As I was rather surprised to the the sides of my glasses are bright yellowish green. I've grown to like the color. But it wasn't what I was expecting.

1 year ago

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Mary-Ellen Sanford, ME

So easy to order. My new glasses arrived un a timely manner and communication every step the process was appreciated I sill have to have the nose pads slightly adjusted local and do not anticipate any problem . Really great quality

1 year ago

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Charlotte Decatur, GA

I like that I receive updates about my order so that I know it is being processed. My orders have always arrived timely. The quality of everything I have ordered has been excellent. I’ll definitely be ordering again next year.

1 year ago

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Richard Katz Longmont, CO

First time online buyer of eyeglasses from anyone. Eyeconic website was easy to use and their inventory of frames was superb. I was nervous as I have significant astigmatism and prism. My glasses arrived promptly and the Rx seems to be spot on. The frames look as they did on the 3-D virtual feature of Eyeconic's website. Very good experience!

1 year ago

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Sanjay Rao Columbus, OH

I liked the virtual tryout and the glasses when received were pretty good. And they arrived quickly. I did think it would take more time as I ordered in the second week of December and was fully prepared to have them arrive after Christmas. They accepted my VSP insurance and I charged the rest to my FSA. So it felt like the glasses were free.

2 years ago

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Justin Moore Detroit, MI

Glasses were exactly as ordered and are a great fit, they are a little bit lighter than I expected but it is a good thing. Will definitely consider using again in the future and would recommend them to others. Pricing with insurance was unbeatable!!

2 years ago

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Brenda Mccullar Norcross, GA

Besides the fact tha purching my new prescription glasses from Eyeconic saved me close to $300, they are the exact frames I picked out at my eye Dr.'s office and they are a perfect fit and I can see everything clearly. I couldn't be happier. Thanks!

2 years ago

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Paul Albert Ocon Austin, TX

I ordered 2 shades for me and my wife we are very happy. The virtual try-on is very helfpul and spot-on. We received the items (Dragon and Lacoste) earlier than anticipated which is also nice. I would definitely order again next year.

2 years ago

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Lloyd Ormon Gloucester, VA

It was great to buy a pair pf glasses without going to a doctor or even leaving my house and still be able to use my insurance. All I needed was my prescription. The glasses look great and fit well without any adjustments even though such was covered under my purchase from Eyeconic.

2 years ago

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Amber Hickman Hamilton, OH

Everything was great! Super easy to upload my prescription & insurance. So easy to order & pay then Eyeconic handled the rest! I also ordered for my oldest daughter. I will definitely be returning to order more in the future.

2 years ago

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Jacob Emeterio Portland, OR

Eyeconic made ordering my prescription glasses extremely easy! There is a large selection of eyeglasses to choose from. My only complaint would be about the length of time it took for them to arrive, although it wasn't a pain, and I'm sure this will only improve with time.

2 years ago

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David P Brock

I was very pleased with my order. My glasses and lenes met my expectations. The ordering process online was very easy to complete. I would order future pairs of glasses with Eyeconic.

1 year ago

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Farrell Lockett Houston, TX

Fast production of my prescription frames and delivery. Turn around was a week - week and a half tops. I love then Gucci frames I selected, and they were very affordable. Would highly recommend!

1 year ago

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Nora Henderson Raleigh, NC

I am trying out my glasses. Not sure if I like them on my face yet. I'll give it another week. The quality of the glasses are great. I am just not sure if I like them on my face yet.

1 year ago

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Sam Brandt Dallas, TX

Purchasing through Eyeconic was an easy and fun experience. Eyeconic provides high level details for all their glasses. I look forward to buying from them again in the future.

2 years ago

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Siobhon Dogar Cabot, AR

Love Love Love my new specs! The virtual try on was spot on! Easy to add benefits and lots of great choices for everyone in the family. Definitely would recommend. 10 out of 10.

2 years ago

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AM Pensacola, FL

Super-fast and convenient online experience! The price offering was incredible, as I saved over $200. I will be a return customer next year upon receiving my new eye prescription.

2 years ago

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JR Galvan Houston, TX

Customer Review Video

2 years ago

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Tialana Hardison

It was a very quick process. The insurance was automatically paid and the glasses came extremely quick! So quick I turned around and purchased another pair!

1 year ago

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Hugo Calvillo Dallas, TX

Overall for me, the whole process of ordering my Rx contacts thru your website was pretty seamless. Great job for making your site easy to navigate thru.

1 year ago

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Ronnie H Blackwood, NJ

Thank you for providing quality frames that fit perfectly. The eyeglasses were delivered exactly as promised. I absolutely love my progressive lens!

1 year ago

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Joseph Miller Buffalo, NY

The only thing i didnt like was how long it took to get the glasses. Everything else is wonderful . Great customer service. Ample n large variety of products

1 year ago Edited June 20, 2023

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Amy Messier Jericho, VT

Very pleased they still had my favorite frames. Eyebuydirect and Zenni don't always have same frames when you go back to reorder. Quality is excellent, very happy customer.

1 year ago

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Brandon Atlanta, GA

The product arrived early and the product as anticipated. The process was simple and I would order from this website again as it works nicely with my insurance.

2 years ago

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Rich Kenyon

Arrived quick, love the look and fit of the glasses, and the prescription was spot on. Beat the price from my eye doctor for same frame and lenses by over a hundred bucks!

2 years ago

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RheKeisha Stanley Mansfield, TX

Loooove my glasses! Everyone gives me compliments for them! I can see! Eyeconic makes it super easy to order and shipping was fast! Highly recommended!

2 years ago

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Lacey Randall Phoenix, AZ

The glasses I tried on virtually and ordered, were exactly what I expected and more :) I was skeptical they wouldn't look right or fit well but they're perfect

2 years ago

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a j Roswell, GA

Love my glasses! Eyeconic was super easy to use. My glasses were here much sooner than expected. Worked seamless with my insurance so I knew exactly how much I had to pay.

2 years ago

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Matthew Hall Gulfport, MS

Recently bought a pair of glasses for a low price. Lens are great and the frames are sturdy. They also have an online try on feature for people ordering online!

5 years ago

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Jackson

I use eyeconic glasses. Because they are of good quality and fits well on my face and they look beautiful when it's on my face.

1 year ago

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ZECHARIAS Negawo Maple Grove, MN

I liked the glasses, but they are a little tight. Unfortunately you don’t have a shop close by where I could take for an adjustment.

1 year ago

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Joshua De La Luz Dallas, TX

I like the ability to try on frames virtually through the website. The frames I bought look great in person, and the lens quality appears solid.

1 year ago

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Beth VanDyne Cary, NC

Convenient. Fairly easy to order. Good selection of frames. Glasses fit me well. Order arrived when I was told it would.

1 year ago

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Amanda Kranz Parker, CO

I like using Eyeconic for my contact orders. They are much cheaper than ordering my contacts from the eye doctors office.

1 year ago

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River Miami, FL

These glasses are absolutely beautiful and a welcome change from my old ones, I try to change it up when I can and these are perfect.

1 year ago

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Deborah S. Hendersonville, NC

Very fast delivery, comfortable and the look amazing. This is my first time ordering from Eyeconic and it won't be the last. I love them!

1 year ago

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Richard Columbus, OH

Thank you for providing now 2years worth of great services and products! I will continue to use Eyeconic for my eyewear needs.

2 years ago

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Rikki Ginsberg Longmont, CO

I loved that I could virtually try on glasses to find the perfect pair and I loved even more that they came super fast! AND they fit perfectly

2 years ago

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Nancy Barchus New York, NY

My glasses are perfect. I had no idea that this option was available to me only because I skipped over the notices I had received earlier. My bad!

2 years ago

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Destiny Killingsworth Bonney Lake, WA

This was one of the easiest experiences I have had with getting glasses not too mention the most affordable as well. I love my new glasses

2 years ago

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Patricia Moppin New Braunfels, TX

Easy and convenient. My prescription is pretty strong so the wait time was on par with getting my glasses at a local store.

2 years ago

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Carlos Arocha Katy, TX

Great service and wide variety of frames. Virtual try-on is very close to actual when one wears the glasses. I am happy customer.

2 years ago