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Eyeconic

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6.6

Overall Score

LAST UPDATED: June 1st, 2023

Founded in 2016, Eyeconic sells glasses and contacts online for adults and children. The retailer is based in Rancho Cordova, California and offers a selection of over 1,500 brand name eyeglass frames to choose from at eyeconic.com. You can also use your vision insurance or FSA/HSA to make your purchase. 

Eyeconic sells popular designer frame brands

  • CALVIN KLEIN
  • Ferragamo
  • Gucci
  • Nike
  • Ray-Ban

You still need to have a valid prescription from an eyecare professional, but you have lots of eyeglass frames to choose from in a variety of makes and colors.

Customer service is available via phone, email, or live chat, but only until 5 p.m.

Keep reading for pros and cons, plus Eyeconic reviews from real customers.

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The Good

  • In-Network Provider Coverage
  • Lens Options
  • Virtual Try-On
  • Return Policy
  • Prescription Change Policy
  • Price Matching
  • Free Shipping

In-Network Provider Coverage

Eyeconic is the only online eyewear retailer that has a network of 38,000+ doctors. The site lets users buy prescription glasses or contact lenses with their existing vision insurance benefits. It can also connect you to local in-network eye doctors that take your same insurance.

It works with a total of three major insurance carriers:

  • VSP
  • Metlife
  • Cigna

This means that you can connect your vision insurance to your Eyeconic account to shop glasses, while only paying the difference between your insurance plan’s copay and the retail price of the frames, lenses, or contacts you choose. You will be able to see the prices and savings while shopping on the website.

For in-network benefits, this means an average savings of $220. Most people with Metlife, Cigna, of VSP insurance only end up paying $31 when buying glasses on this e-commerce site.

Remember, you don’t have to be affiliated with VSP, Cigna, or Metlife to shop on this site. You can make regular retail purchases or submit your out-of-network claim form to get reimbursed if your alternative vision insurance provider offers an out of network benefit.

You can even get VSP coverage through an Individual Plan if you are looking to get a provider. This can help you spread out the cost of your eyeglasses or contacts with a monthly plan.

Along with accepting insurance plans, glasses, contacts, and sunglasses can be purchased with FSA or HSA funds.

Lens Options

Choosing the lens options that you want can often feel like just clicking a bunch of buttons. Eyeconic’s online eyewear store makes it a little easier by breaking its options into lens packages: Silver, Gold, and Platinum. You can also choose to add lens enhancements like blue light reduction, photochromic, and more. 

Virtual Try-On

Eyeconic offers a virtual try-on that actually uses your camera and a standard-sized plastic card like a library or ID card to help focus and scale.

While this is still a virtual try-on, and not a mail-order try on, this is still super helpful when it comes to picking out glasses, especially if you need to be wearing your glasses to see how you look, which is difficult at a retail store.

Return Policy

This retailer uses a 60-day return policy. The company even has an easy system with a pre-paid shipping label that just has to be printed and then dropped off at UPS.

Prescription Change Policy

If your vision prescription changes within six months of your purchase ship date, Eyeconic offers to exchange your lenses or contacts.

Price Matching

Customers will benefit from a price match guarantee if you shop with this site. If you find a lower price for the same item, within 30 days of your purchase date, you can contact customer service for a price match.

As always, there are various restrictions with price matching, but this is one of the few retailers in the online glasses space even offering this perk.

Free Shipping

Free ground shipping, but you can always upgrade if you want your items sooner.

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The Bad

  • Shipping Time
  • Prices

Shipping Time

It can take a while for your new prescription glasses to arrive. Shipping estimates include 5–7 business days to validate your prescription, make the prescription lenses, and ship the packages.

With free ground shipping, you will get your new glasses in 9–14 business days. You can upgrade your shipping, and the soonest time estimate shows about 7–10 business days till you get it.

Prices

This website sells popular retail brands, unlike online retailers Warby Parker or Zenni Optical, which only sell their own in-house brand of eyewear. This means that it will be more expensive.

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The Bottom Line

If you have vision insurance from Cigna, MetLife, or VSP, and you want to shop around for cheaper options than you have found in the store, try this website.

It may take a while longer to get your new glasses, but there are a variety of glasses to try on virtually, free shipping, and you don’t have to deal with out-of-network benefit reimbursement. The company takes care of it for you.

This site only sells name brand prescription eyewear. If you don’t have eligible insurance coverage, you might want to shop elsewhere if price is your biggest pain point.

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Star Rating

4.0

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167 Reviews

Review Breakdown

5 grade

64%

4 grade

10%

3 grade

4%

2 grade

4%

1 grade

18%

Sentiment Criteria

Value

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Tomas Madrid

I recently purchased a pair of eyeglasses from Eyeconic, and I am extremely satisfied with my purchase. The selection of frames was impressive, offering a wide range of styles to choose from. The ordering process was smooth and hassle-free, and the website was user-friendly. The glasses arrived promptly and were well-packaged. The quality of the frames and lenses exceeded my expectations. Not only do they look stylish, but they also fit comfortably. The clarity of vision I experience with these glasses is exceptional. Eyeconic truly lives up to its name by providing eye-catching eyewear with outstanding service. I highly recommend Eyeconic for anyone in need of quality eyeglasses.

1 week ago

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Amy Messier Jericho, VT

Very pleased they still had my favorite frames. Eyebuydirect and Zenni don't always have same frames when you go back to reorder. Quality is excellent, very happy customer.

4 days ago

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Charlotte Decatur, GA

I like that I receive updates about my order so that I know it is being processed. My orders have always arrived timely. The quality of everything I have ordered has been excellent. I’ll definitely be ordering again next year.

3 weeks ago

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Richard Katz Longmont, CO

First time online buyer of eyeglasses from anyone. Eyeconic website was easy to use and their inventory of frames was superb. I was nervous as I have significant astigmatism and prism. My glasses arrived promptly and the Rx seems to be spot on. The frames look as they did on the 3-D virtual feature of Eyeconic's website. Very good experience!

4 weeks ago

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Heidi Alvarez Peoria, AZ

So far I've ordered two pairs of eyeglasses from Eyeconic. I love the glasses. Very quality products. However, one of the pairs I ordered the transition lenses so they would darken up in the sunlight. They only darken up if the glasses are pointed directly at the sun. And then lighten back up again as soon as I turn my head away from the sun, even if I'm still outside. I need them to stay dark the entire time I'm out in the sunlight. And I'm not going to be looking directly at the sun while I'm outside, that's ridiculous. So I wish I hadn't paid extra for that feature since it doesn't work well.

1 month ago

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Carol Neumeister Lafayette, LA

Site had the wrong picture posted with Item number. Therefore I receive the wrong glasses. I had to send pictures and glasses back , then wait for a refund to account before I could order new glasses, pictured glasses did not exist in your inventory. None of this that happened was my fault. This process started with my initial order placed on 3/29/23 and I finally received glasses on 5/2/23. Your company did not offer nor did I receive any type of compensation for the mistake and time it to completed the order. Due to this I will no longer be a customer of Eyeconic, nor refer you to anyone else.

3 weeks ago

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Ralph Viscusi West Palm Beach, FL

Item was back ordered and I needed it after my exam to take advantage of my vision plan discount, that caused me to have to pay a higher price with another company just to have them since I had already paid and used my discount for the original purchase, not happy with that it cost me a lot more money.

1 week ago

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Terrence Rouse New Providence, NJ

Easy to order. Great utilization of my insurance. Lots of options. Of course I paid the price for not trying them on in person, so they are a little narrow. Also need to get them adjusted, which is a pain in the ass because the voucher is for an inconvenient location

1 month ago

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Danny Martinez Houston, TX

Great glasses, enjoy using them and great price 👍🏽 I like the virtual wear of glasses.

3 days ago

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SHARON MARSHALL Tampa, FL

My glasses is very beautiful. Thank for the fast delivery. I will definitely recommend your products.

1 week ago

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Q B Middletown, DE

Very happy with quality and quantity and the ease of ordering

6 days ago

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Alyssa Davis

My prescription sunglasses arrived early, were exactly what I ordered, and came in a cute branded box!

3 weeks ago

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Wes Graham Houston, TX

Great product and great service! Will use again.

3 days ago

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Roy Watkins Portland, OR

Fast shipping and good customer service thank you

6 days ago

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Sanjay Rao Columbus, OH

I liked the virtual tryout and the glasses when received were pretty good. And they arrived quickly. I did think it would take more time as I ordered in the second week of December and was fully prepared to have them arrive after Christmas. They accepted my VSP insurance and I charged the rest to my FSA. So it felt like the glasses were free.

5 months ago

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Justin Moore Detroit, MI

Glasses were exactly as ordered and are a great fit, they are a little bit lighter than I expected but it is a good thing. Will definitely consider using again in the future and would recommend them to others. Pricing with insurance was unbeatable!!

5 months ago

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Brenda Mccullar Norcross, GA

Besides the fact tha purching my new prescription glasses from Eyeconic saved me close to $300, they are the exact frames I picked out at my eye Dr.'s office and they are a perfect fit and I can see everything clearly. I couldn't be happier. Thanks!

5 months ago

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Dennis Schultz Muskegon, MI

I shopped local eye Care retailers and found a frame I liked and fit me well. I found the same frame on the Eyeconic web site. Web site was easy to download my prescription and select my frames and lenses. It was easy to place order. Order was delivered on time. Prescription appears to be correct. My local eye doctor adjusted the frames and the glasses fit fine.

7 months ago

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K. F. New York, NY

Eyeconic’s website is beautifully designed and presented. It’s easy to add your insurance information and prescription. Once you do, your options and costs are made very clear so you can make the best decision about your eyewear. They have a lot of beautiful frames from every brand imaginable. As well as a fun tool to help determine what they would look like on your face. The whole process is quick, easy and incredibly straightforward. This is now my third consecutive year using Eyeconic. I can guanrantee there will be a fourth.

7 months ago

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Liz ohm Cleveland, OH

excellent service and fast shipping -- helpful customer service representatives!

2 weeks ago

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Paul Albert Ocon Austin, TX

I ordered 2 shades for me and my wife we are very happy. The virtual try-on is very helfpul and spot-on. We received the items (Dragon and Lacoste) earlier than anticipated which is also nice. I would definitely order again next year.

7 months ago

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Lloyd Ormon Gloucester, VA

It was great to buy a pair pf glasses without going to a doctor or even leaving my house and still be able to use my insurance. All I needed was my prescription. The glasses look great and fit well without any adjustments even though such was covered under my purchase from Eyeconic.

7 months ago

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Ruben Ramirez Austin, TX

Great value and excellent quality. Would definitely recommend.

2 weeks ago

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Miriam Ramos Kyle, TX

Excellent selection of frames. Great quality. Good turnaround time.

3 weeks ago

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Haresh Dadlani San Francisco, CA

I love both of my glasses that I got from Eyeconic! They fit perfectly!

3 weeks ago

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Harry McAdams MI

Shipped fast and was exactly what I ordered. A great pair of subscription sunglasses!

1 month ago

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Robert Fohr Winter Garden, FL

I am a VSP member and saw that I could order glasses online with my insurance through eyeconic.com. I was skeptical at first as I wondered how they would be made and fit. I have always ordered eyeglasses in person. The virtual try on is great and helped me pick these glasses. Using my insurance I was able to get all the options I needed including progressive lenses for $100! I placed the order and two weeks later glasses arrived and were perfect. I put them on and they were just a bit tight so I printed the form from eyeconic to have complimentary fitting done at any VSP provider. The eye doctor office I went to had no idea what the form was for but adjusted the glasses for free. I will absolutely use this company again for my next pair of glasses.

1 year ago

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Brandon Atlanta, GA

The product arrived early and the product as anticipated. The process was simple and I would order from this website again as it works nicely with my insurance.

5 months ago

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Rich Kenyon

Arrived quick, love the look and fit of the glasses, and the prescription was spot on. Beat the price from my eye doctor for same frame and lenses by over a hundred bucks!

5 months ago

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Bharath H S San Jose, CA

Bad experience, they do not have any flexibility for prescriptions in the order. the order is accepted with prescriptions first and they come back very late staying it is expired. they don't allow newer prescriptions to be added afterwards. this is highly unfair to customers whose benefits are expiring. quoting the law does not really make sense here because it is their responsibility to help customers in different situations with order and continue compliance instead of burning the customer's benefit. finally everytime I call they have disclaimer of intermittent volumes of calls excuse which is really sad.

5 months ago

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RheKeisha Stanley Mansfield, TX

Loooove my glasses! Everyone gives me compliments for them! I can see! Eyeconic makes it super easy to order and shipping was fast! Highly recommended!

5 months ago

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Juan Guerra Austin, TX

Transitions seem to work slowly and not as dark.

1 week ago

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Sam Brandt Dallas, TX

Purchasing through Eyeconic was an easy and fun experience. Eyeconic provides high level details for all their glasses. I look forward to buying from them again in the future.

6 months ago

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Sarah Sturm Philadelphia, PA

I use different contact brands in each eye, and they only had one of them. They did not have anything I could substitute for the other eye with the correct base curve. I do like that they accept my insurance and ordering for one eye was easy.

7 months ago

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Siobhon Dogar Cabot, AR

Love Love Love my new specs! The virtual try on was spot on! Easy to add benefits and lots of great choices for everyone in the family. Definitely would recommend. 10 out of 10.

7 months ago

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k rivera GA

User-friendly and good quality of product

2 weeks ago

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Paige Weherley Wilmington, NC

Cost and ease of ordering! Love the free shipping too.

3 weeks ago

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Jan Provence North Fort Myers, FL

Good selection well priced arrived in a very short time.

3 weeks ago

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Kurt Sickler Tualatin, OR

Reader part of progressive lense is TOO small./not tall enough. Barely enough room to read

3 weeks ago

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Richard Columbus, OH

Thank you for providing now 2years worth of great services and products! I will continue to use Eyeconic for my eyewear needs.

5 months ago

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Rikki Ginsberg Longmont, CO

I loved that I could virtually try on glasses to find the perfect pair and I loved even more that they came super fast! AND they fit perfectly

5 months ago

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Sally DeLong Breckenridge, CO

I was given misinformation regarding the shipping carrier. My order was sent back and when I contacted Eyeconic I was told that my order would be reshipped right away second day air. Eight days later I still had not received my order or heard anything more so I called and I was told I would have it the next day. It did arrive the next day but I should not have had to make 3 phone calls to receive it. An order that was supposed to arrive in 5-10 days took 3 weeks.

5 months ago

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Lacey Randall Phoenix, AZ

The glasses I tried on virtually and ordered, were exactly what I expected and more :) I was skeptical they wouldn't look right or fit well but they're perfect

7 months ago

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Ashton Moran

The fitting experience is great, and the quality of the finished product (frames/lenses) is excellent. It takes a little long for the glasses to get to the customer’s hands after ordering, but it’s worth the wait.

7 months ago

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Anthony South Portland, ME

When I placed my contact lens order via the website, I was given a delivery estimate of about one week. I then received an email saying that my lenses were back ordered, and that it would actually be a month before they would ship. After that month passed, I received yet another email from them, saying that the lenses were still back ordered, and that it would be at least another month, possibly longer, before they would ship. When I wrote to customer service to see if there was anything they could do to help (for example, maybe send me two 12 packs instead of one 24 pack?), their only suggestion was to cancel my order if I was unsatisfied with the delivery time. Completely unhelpful. So I am left with absolutely no idea of when I will receive my order, except that it will be at a minimum of two months after placing my order.

7 months ago

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a j Roswell, GA

Love my glasses! Eyeconic was super easy to use. My glasses were here much sooner than expected. Worked seamless with my insurance so I knew exactly how much I had to pay.

7 months ago

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Danielle McWherter New Baltimore, MI

The site was difficult to link my benefits, though customer service was very helpful. The glasses we purchased for my daughter were lovely in appearance, but we had them checked by her ophthalmologist before she started wearing them and the focal point of her prescription was a bit off. Disappointed to spend so much on her frames and lenses and have them not be perfect.

11 months ago

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Amber Hickman Hamilton, OH

Everything was great! Super easy to upload my prescription & insurance. So easy to order & pay then Eyeconic handled the rest! I also ordered for my oldest daughter. I will definitely be returning to order more in the future.

1 year ago

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Jacob Emeterio Portland, OR

Eyeconic made ordering my prescription glasses extremely easy! There is a large selection of eyeglasses to choose from. My only complaint would be about the length of time it took for them to arrive, although it wasn't a pain, and I'm sure this will only improve with time.

1 year ago

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Addie Rodriguez Orlando, FL

First time I hear about Eyeconic, I love that package was delivered before date shown, I love my contacts. Thank you!

4 months ago