Best Company Guarantee Eyeconic Logo

Eyeconic

star star star star star_half

7.4

Overall Score

LAST UPDATED: April 5th, 2024

Founded in 2016, Eyeconic sells glasses and contacts online for adults and children. The retailer is based in Rancho Cordova, California and offers a selection of over 1,500 brand name eyeglass frames to choose from at eyeconic.com. You can also use your vision insurance or FSA/HSA to make your purchase. 

Eyeconic sells popular designer frame brands

  • CALVIN KLEIN
  • Ferragamo
  • Gucci
  • Nike
  • Ray-Ban

You still need to have a valid prescription from an eyecare professional, but you have lots of eyeglass frames to choose from in a variety of makes and colors.

Customer service is available via phone, email, or live chat, but only until 5 p.m.

Keep reading for pros and cons, plus Eyeconic reviews from real customers.

thumb_up

The Good

  • In-Network Provider Coverage
  • Lens Options
  • Virtual Try-On
  • Return Policy
  • Prescription Change Policy
  • Price Matching
  • Free Shipping

In-Network Provider Coverage

Eyeconic is the only online eyewear retailer that has a network of 38,000+ doctors. The site lets users buy prescription glasses or contact lenses with their existing vision insurance benefits. It can also connect you to local in-network eye doctors that take your same insurance.

It works with a total of three major insurance carriers:

  • VSP
  • Metlife
  • Cigna

This means that you can connect your vision insurance to your Eyeconic account to shop glasses, while only paying the difference between your insurance plan’s copay and the retail price of the frames, lenses, or contacts you choose. You will be able to see the prices and savings while shopping on the website.

For in-network benefits, this means an average savings of $220. Most people with Metlife, Cigna, of VSP insurance only end up paying $31 when buying glasses on this e-commerce site.

Remember, you don’t have to be affiliated with VSP, Cigna, or Metlife to shop on this site. You can make regular retail purchases or submit your out-of-network claim form to get reimbursed if your alternative vision insurance provider offers an out of network benefit.

You can even get VSP coverage through an Individual Plan if you are looking to get a provider. This can help you spread out the cost of your eyeglasses or contacts with a monthly plan.

Along with accepting insurance plans, glasses, contacts, and sunglasses can be purchased with FSA or HSA funds.

Lens Options

Choosing the lens options that you want can often feel like just clicking a bunch of buttons. Eyeconic’s online eyewear store makes it a little easier by breaking its options into lens packages: Silver, Gold, and Platinum. You can also choose to add lens enhancements like blue light reduction, photochromic, and more. 

Virtual Try-On

Eyeconic offers a virtual try-on that actually uses your camera and a standard-sized plastic card like a library or ID card to help focus and scale.

While this is still a virtual try-on, and not a mail-order try on, this is still super helpful when it comes to picking out glasses, especially if you need to be wearing your glasses to see how you look, which is difficult at a retail store.

Return Policy

This retailer uses a 60-day return policy. The company even has an easy system with a pre-paid shipping label that just has to be printed and then dropped off at UPS.

Prescription Change Policy

If your vision prescription changes within six months of your purchase ship date, Eyeconic offers to exchange your lenses or contacts.

Price Matching

Customers will benefit from a price match guarantee if you shop with this site. If you find a lower price for the same item, within 30 days of your purchase date, you can contact customer service for a price match.

As always, there are various restrictions with price matching, but this is one of the few retailers in the online glasses space even offering this perk.

Free Shipping

Free ground shipping, but you can always upgrade if you want your items sooner.

thumb_down

The Bad

  • Shipping Time
  • Prices

Shipping Time

It can take a while for your new prescription glasses to arrive. Shipping estimates include 5–7 business days to validate your prescription, make the prescription lenses, and ship the packages.

With free ground shipping, you will get your new glasses in 9–14 business days. You can upgrade your shipping, and the soonest time estimate shows about 7–10 business days till you get it.

Prices

This website sells popular retail brands, unlike online retailers Warby Parker or Zenni Optical, which only sell their own in-house brand of eyewear. This means that it will be more expensive.

gavel

The Bottom Line

If you have vision insurance from Cigna, MetLife, or VSP, and you want to shop around for cheaper options than you have found in the store, try this website.

It may take a while longer to get your new glasses, but there are a variety of glasses to try on virtually, free shipping, and you don’t have to deal with out-of-network benefit reimbursement. The company takes care of it for you.

This site only sells name brand prescription eyewear. If you don’t have eligible insurance coverage, you might want to shop elsewhere if price is your biggest pain point.

Was this content helpful?
thumb_up Yes thumb_down No

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More About Our Guarantee

Star Rating

info

4.7

star star star star star_half

263 Reviews

Review Breakdown

5 grade

71%

4 grade

10%

3 grade

5%

2 grade

3%

1 grade

12%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Natalie Luhman Appleton, WI

They had the frames I fell in love with at my eye doctor’s clinic at a cheaper price. Being a VSP owned company made knowing how much of my benefits were available & receiving at discount for having VSP insurance made knowing what I had to pay out of pocket very transparent. My glasses arrived a day earlier than expected & I am completely in love with them. I highly recommend them & will be ordering from them again!!

5 months ago

star star star star star

Ann Burkert Sarasota, FL

Dr. C and his staff at the Bradenton Costco are exceptional. Dr. C and his staff are extremely professional and personable. Every time I visit I am always greeted with a smile and asked how they can help me. It is so nice to walk into an office and have the staff acknowledge that you are there. They are very friendly and really care about their patients. Dr. C never rushes me during my appointments. His staff are very knowledgeable and always answer my questions. I am so impressed and feel so blessed that I have found Dr. C and his staff. I look forward to many years of great service at Eyecontic Optical. Thank you for all you do and for your exceptional customer service

7 months ago

star star star star star

Tialana Hardison

It was a very quick process. The insurance was automatically paid and the glasses came extremely quick! So quick I turned around and purchased another pair!

2 months ago

check_circle

Review Source

star star star star star

Mauro Lopez Knoxville, TN

I have used Eyeconic from the past 3 years. Last year both my wife’s and my glasses broke, and made a request to get them replaced. After submitting all the requested paperwork, our glasses were replaced. This year I used my allotment to get my new prescription glasses and I got exactly what I wanted, all I paid was $10.00 copay. Comparing with my cost with the stores I used before where I paid an average of $100 and their warranty required an $80.00 copay to replace my glasses, wow, I never going back to that. As long as Eyeconic accepts my insurance, I will be a customer.

7 months ago

check_circle

Review Source

star star star star star

David P Brock

I was very pleased with my order. My glasses and lenes met my expectations. The ordering process online was very easy to complete. I would order future pairs of glasses with Eyeconic.

5 months ago

star star star star star

Carlos David Washington, DC

Glasses came in and look great. A bit small, but they fit and I am able to see clearly through them. I am highly satisfied and will order my next pair on here when the time comes. I couldn't recommend this any more. Great price and awesome product

7 months ago

star star star star star

Tomas Madrid

I recently purchased a pair of eyeglasses from Eyeconic, and I am extremely satisfied with my purchase. The selection of frames was impressive, offering a wide range of styles to choose from. The ordering process was smooth and hassle-free, and the website was user-friendly. The glasses arrived promptly and were well-packaged. The quality of the frames and lenses exceeded my expectations. Not only do they look stylish, but they also fit comfortably. The clarity of vision I experience with these glasses is exceptional. Eyeconic truly lives up to its name by providing eye-catching eyewear with outstanding service. I highly recommend Eyeconic for anyone in need of quality eyeglasses.

1 year ago

star star star star star

Robert Fohr Winter Garden, FL

I am a VSP member and saw that I could order glasses online with my insurance through eyeconic.com. I was skeptical at first as I wondered how they would be made and fit. I have always ordered eyeglasses in person. The virtual try on is great and helped me pick these glasses. Using my insurance I was able to get all the options I needed including progressive lenses for $100! I placed the order and two weeks later glasses arrived and were perfect. I put them on and they were just a bit tight so I printed the form from eyeconic to have complimentary fitting done at any VSP provider. The eye doctor office I went to had no idea what the form was for but adjusted the glasses for free. I will absolutely use this company again for my next pair of glasses.

3 years ago

check_circle

Review Source

star star star star star

Jackson

I use eyeconic glasses. Because they are of good quality and fits well on my face and they look beautiful when it's on my face.

3 months ago

check_circle

Review Source

star star star star star

Mike (Mike) Barrington, IL

I feel there needs to be more than just a front view photo of the glasses. Possibly even a 360° view. As I was rather surprised to the the sides of my glasses are bright yellowish green. I've grown to like the color. But it wasn't what I was expecting.

9 months ago

check_circle

Review Source

star star star star star

Mary-Ellen Sanford, ME

So easy to order. My new glasses arrived un a timely manner and communication every step the process was appreciated I sill have to have the nose pads slightly adjusted local and do not anticipate any problem . Really great quality

11 months ago

check_circle

Review Source

star star star star star_border

Heidi Alvarez Peoria, AZ

So far I've ordered two pairs of eyeglasses from Eyeconic. I love the glasses. Very quality products. However, one of the pairs I ordered the transition lenses so they would darken up in the sunlight. They only darken up if the glasses are pointed directly at the sun. And then lighten back up again as soon as I turn my head away from the sun, even if I'm still outside. I need them to stay dark the entire time I'm out in the sunlight. And I'm not going to be looking directly at the sun while I'm outside, that's ridiculous. So I wish I hadn't paid extra for that feature since it doesn't work well.

1 year ago

star star star star star

Dennis Schultz Muskegon, MI

I shopped local eye Care retailers and found a frame I liked and fit me well. I found the same frame on the Eyeconic web site. Web site was easy to download my prescription and select my frames and lenses. It was easy to place order. Order was delivered on time. Prescription appears to be correct. My local eye doctor adjusted the frames and the glasses fit fine.

1 year ago

check_circle

Review Source

star star star star star

K. F. New York, NY

Eyeconic’s website is beautifully designed and presented. It’s easy to add your insurance information and prescription. Once you do, your options and costs are made very clear so you can make the best decision about your eyewear. They have a lot of beautiful frames from every brand imaginable. As well as a fun tool to help determine what they would look like on your face. The whole process is quick, easy and incredibly straightforward. This is now my third consecutive year using Eyeconic. I can guanrantee there will be a fourth.

1 year ago

star star star star star

Karen Claire Alvarado

Really fast and good service. They checked the prescription with my eye doctor for me.

2 months ago

check_circle

Review Source

star star star star star

Jan-Marie Arteca-Lozada

I love the convenience of being able to order online through Eyeconic and my insurance

2 months ago

check_circle

Review Source

star star star star star

ZECHARIAS Negawo Maple Grove, MN

I liked the glasses, but they are a little tight. Unfortunately you don’t have a shop close by where I could take for an adjustment.

5 months ago

check_circle

Review Source

star star star star star

Farrell Lockett Houston, TX

Fast production of my prescription frames and delivery. Turn around was a week - week and a half tops. I love then Gucci frames I selected, and they were very affordable. Would highly recommend!

9 months ago

check_circle

Review Source

star star star star star_border

Lisette Rosa (Sparklove1) Baltimore, MD

Felt the confirmation process was a bit long (compared to say when I've ordered my contacts from Walgreens, they were much more prompt with the whole process of confirmation and and delivering my contacts to me) on top of the delivery process. I received my contacts so I shouldn't complain.

10 months ago

check_circle

Review Source

star star star star star

Nora Henderson Raleigh, NC

I am trying out my glasses. Not sure if I like them on my face yet. I'll give it another week. The quality of the glasses are great. I am just not sure if I like them on my face yet.

11 months ago

check_circle

Review Source

star star star star star

Charlotte Decatur, GA

I like that I receive updates about my order so that I know it is being processed. My orders have always arrived timely. The quality of everything I have ordered has been excellent. I’ll definitely be ordering again next year.

1 year ago

check_circle

Review Source

star star star star star

Richard Katz Longmont, CO

First time online buyer of eyeglasses from anyone. Eyeconic website was easy to use and their inventory of frames was superb. I was nervous as I have significant astigmatism and prism. My glasses arrived promptly and the Rx seems to be spot on. The frames look as they did on the 3-D virtual feature of Eyeconic's website. Very good experience!

1 year ago

check_circle

Review Source

star star star star star

Sanjay Rao Columbus, OH

I liked the virtual tryout and the glasses when received were pretty good. And they arrived quickly. I did think it would take more time as I ordered in the second week of December and was fully prepared to have them arrive after Christmas. They accepted my VSP insurance and I charged the rest to my FSA. So it felt like the glasses were free.

1 year ago

check_circle

Review Source

star star star star star

Justin Moore Detroit, MI

Glasses were exactly as ordered and are a great fit, they are a little bit lighter than I expected but it is a good thing. Will definitely consider using again in the future and would recommend them to others. Pricing with insurance was unbeatable!!

1 year ago

check_circle

Review Source

star star star star star

Brenda Mccullar Norcross, GA

Besides the fact tha purching my new prescription glasses from Eyeconic saved me close to $300, they are the exact frames I picked out at my eye Dr.'s office and they are a perfect fit and I can see everything clearly. I couldn't be happier. Thanks!

1 year ago

star star star star star

Paul Albert Ocon Austin, TX

I ordered 2 shades for me and my wife we are very happy. The virtual try-on is very helfpul and spot-on. We received the items (Dragon and Lacoste) earlier than anticipated which is also nice. I would definitely order again next year.

1 year ago

check_circle

Review Source

star star star star star

Lloyd Ormon Gloucester, VA

It was great to buy a pair pf glasses without going to a doctor or even leaving my house and still be able to use my insurance. All I needed was my prescription. The glasses look great and fit well without any adjustments even though such was covered under my purchase from Eyeconic.

1 year ago

check_circle

Review Source

star star star star star

Amber Hickman Hamilton, OH

Everything was great! Super easy to upload my prescription & insurance. So easy to order & pay then Eyeconic handled the rest! I also ordered for my oldest daughter. I will definitely be returning to order more in the future.

2 years ago

check_circle

Review Source

star star star star star

Jacob Emeterio Portland, OR

Eyeconic made ordering my prescription glasses extremely easy! There is a large selection of eyeglasses to choose from. My only complaint would be about the length of time it took for them to arrive, although it wasn't a pain, and I'm sure this will only improve with time.

2 years ago

star star star star star_border

David Huftalen

love the frames, lenes are a little off. The progressive part is a little too low to facilitate easy reading without moving the glasses off my nose.

4 months ago

check_circle

Review Source

star star star star star

Sandra Beach Rochester, NY

I was a little apprehensive about ordering on-line, without trying them on. I was pleasantly surprised.

5 months ago

star star star star star

Daryl Wernette Sunbury, OH

Easy to use website. Many options. Delivery could be faster (would be more important for prescription glasses).

5 months ago

check_circle

Review Source

star star star star star_border

Kathleen Reiter Lewisville, TX

I liked the ability to see what the glasses would look like with the picture option. The shipping took longer than expected, but the glasses arrived in good condition.

7 months ago

check_circle

Review Source

star star star star star

Joshua De La Luz Dallas, TX

I like the ability to try on frames virtually through the website. The frames I bought look great in person, and the lens quality appears solid.

7 months ago

star star star star star

Beth VanDyne Cary, NC

Convenient. Fairly easy to order. Good selection of frames. Glasses fit me well. Order arrived when I was told it would.

7 months ago

check_circle

Review Source

star star star star star

Amanda Kranz Parker, CO

I like using Eyeconic for my contact orders. They are much cheaper than ordering my contacts from the eye doctors office.

7 months ago

check_circle

Review Source

star star star star star_border

JSmallz

Great service but lacks options found elsewhere for color and style as well as care services for accident damages insurance. Lense options are also lacking compared to others. Prices are mediocre with insurance.

9 months ago

check_circle

Review Source

star star star star star_border

Jan Guida Blairstown, NJ

Ordering was easy. Glasses were delivered within a reasonable time frame. Quality of glasses seems good. The selection of glasses for the extra-small size adult glasses was VERY limited.

9 months ago

check_circle

Review Source

star star star star_border star_border

Madison R Eisman Cedarville, OH

They meet my needs pretty well the majority of the time. But, I have had at least 4 individual contacts that I have bought that came with rips in them before using them which was not good. The prescription and feel of them (without the rips) is quality.

9 months ago

star star_border star_border star_border star_border

Tyler Mathis Denver, CO

This is a classic case of you get what you pay for. I ordered my glasses through eyeconic because my VSP (vision) benefit has them as one of the providers. I liked the price of the glasses I received and I even liked the glasses, but when it comes to support for repairs or anything else they are basically worthless. I damaged the hinge on my glasses and I knew it wasn't a warranty issue, but they would not provide any support to get them repaired or provide a way to reuse the perfectly good lenses. I will stick with using a local optical provider and supporting local business versus a large organization that could care less about relationships and just wants to be transactional. I will never use them again.

9 months ago

star star star star star

Hugo Calvillo Dallas, TX

Overall for me, the whole process of ordering my Rx contacts thru your website was pretty seamless. Great job for making your site easy to navigate thru.

10 months ago

star star star star star

Ronnie H Blackwood, NJ

Thank you for providing quality frames that fit perfectly. The eyeglasses were delivered exactly as promised. I absolutely love my progressive lens!

11 months ago

star star star_border star_border star_border

varun jindal Seattle, WA

I just received these glasses in the mail today. Never expected a product to be delivered in such gross state - there’s an inch long human hair strand stuck between the left lens and frame. Was this frame even cleaned or sanitized before it got recycled or returned by previous customer? Talked to associated - there no sense of any effort to earn back the trust, only a superficial & fake apology.

11 months ago

check_circle

Review Source

star star star star star_border

Briel Pomerantz Richmond, CA

Overall, it was a quick and easy experience. I got the contacts very quickly however, the discounts didn’t transfer to all of my contact boxes and I think it would be easier to have an interface were you could select right eye or left eye and not have to select both if there are different kind of contacts for different eyes.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Carol Neumeister Lafayette, LA

Site had the wrong picture posted with Item number. Therefore I receive the wrong glasses. I had to send pictures and glasses back , then wait for a refund to account before I could order new glasses, pictured glasses did not exist in your inventory. None of this that happened was my fault. This process started with my initial order placed on 3/29/23 and I finally received glasses on 5/2/23. Your company did not offer nor did I receive any type of compensation for the mistake and time it to completed the order. Due to this I will no longer be a customer of Eyeconic, nor refer you to anyone else.

1 year ago

check_circle

Review Source

star star star star star_border

Terrence Rouse New Providence, NJ

Easy to order. Great utilization of my insurance. Lots of options. Of course I paid the price for not trying them on in person, so they are a little narrow. Also need to get them adjusted, which is a pain in the ass because the voucher is for an inconvenient location

1 year ago

check_circle

Review Source

star star star star star

Sam Brandt Dallas, TX

Purchasing through Eyeconic was an easy and fun experience. Eyeconic provides high level details for all their glasses. I look forward to buying from them again in the future.

1 year ago

star star star star star_border

Sarah Sturm Philadelphia, PA

I use different contact brands in each eye, and they only had one of them. They did not have anything I could substitute for the other eye with the correct base curve. I do like that they accept my insurance and ordering for one eye was easy.

1 year ago

star star star star star

Siobhon Dogar Cabot, AR

Love Love Love my new specs! The virtual try on was spot on! Easy to add benefits and lots of great choices for everyone in the family. Definitely would recommend. 10 out of 10.

1 year ago

check_circle

Review Source

star star star star_border star_border

Danielle McWherter New Baltimore, MI

The site was difficult to link my benefits, though customer service was very helpful. The glasses we purchased for my daughter were lovely in appearance, but we had them checked by her ophthalmologist before she started wearing them and the focal point of her prescription was a bit off. Disappointed to spend so much on her frames and lenses and have them not be perfect.

2 years ago