Name: National Debt Relief
Rating: 4.8

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Cynthia

NDR makes me feel they are in my corner. They so quickly settled a deal with my largest account. Thank you.

1 year ago

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Amy Haskell

The customer service is amazing. They communicate clearly and make the process so easy to understand.

1 year ago

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Meg Walls

Tiffany was amazing! It felt like I was talking to my sister😁 we are so thankful we found National Debt relief!

1 year ago

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Glenn

I think I would have been better off working with the creditors. In the end after getting me to trash my credit, NDR advises me to take a loan that didn't save me much. I feel like I have been scammed. But hooray only 96 payments to go.

1 year ago

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Melinda Chrismon

Haven’t been in the program long and alread a debt is being resolved. Looking forward to getting out of debt

1 year ago

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Mary Smith

Customer Service is excellent. It is easily accessible and the representatives resolve issues immediately.

1 year ago

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JWebster58

The representative I spoke with was very knowledgeable about my account and how it was working for me

1 year ago

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Diane Lifeset

Excellent customer service Professional, patience answering my questions and explaining the process

1 year ago

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Ed C

Great communications and explanations of all things related to creditors and the hardships that I would face.

1 year ago

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Alexander Watson

I like that National Debt Relief was able to do what I couldn't do, which was negotiate in my favor to lower my debt.

1 year ago

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Gamini Wickramatilake

Amazing customer service. Efficient manner they deal with the creditors. Reasonable monthly payments.

1 year ago

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Andrew “Andy” Tello

Very good in getting problems resolved. The times that I have had questions, they always respond very quick.

1 year ago

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Emily Pruett

Absolutely amazing! They have been so kind and helpful with helping me get out of debt and settle with creditors!

1 year ago

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Carmen Matta

I like that they are the ones that can free me of all my debts and they are doing a great job. Thank you

1 year ago

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Charles Suyehara

i liked how very helpful everyone was and how patient every. one was when i would call and how fast this was resolved

1 year ago

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Bob Zdunowski

I am very impressed by the 1st settlement. Looking forward to how the remainder of my accounts work out. Thank You !

1 year ago

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Dale Lambrecht

I didn't realize that the creditors made the offers to settle. Now that I know I am more confident about the program.

1 year ago

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Joe Karwowski

Still 2 major accounts, no progress. always different people answering status updates. Some answers seem like reprinted from a script not very clear of doesn't really app[y

1 year ago

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Maria Brown

There quick response to my needs They are always available to answer my questions awesome customer service

1 year ago

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Jenny Mortel

They are very accomodating,polite and answers all your questions with feeling of satisfaction. AMAZING TEAM

1 year ago

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Megan Romano

Run! Horrible they will be greedy and take their fees first instead of giving the biggest amount the the creditors. I would not recommend them at all you are better off settling with your creditors and saving your self thousand in fees and if you opt out they won’t give you your money back.

1 year ago

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MCrouch

So far so good, my first update I was so excited. Once everything has been settled to my expectations, they can possibly get all five stars!!!

1 year ago

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Terry Zimmerman

Lady who I talked to was very professional & understanding of my concerns. She answered every question I had.

1 year ago

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Gayle Henderson

I like the pressure to pay monthly bills has been removed. Did not give them a perfect score, because nobody's perfect.

1 year ago

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Denny Sexton

National Debt Relief is awesome to work with! They answer any and all questions promptly and work hard for you!

1 year ago

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Kevin Cooper

I’m so thankful that you were able to help me save over $1k with my creditor. We are off to a great start. Thanks

1 year ago

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Lisa Lovejoy

How professional the reps are. And how quickly they are resolving my debts and at great bargaining rates!!!

1 year ago

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Annette Benson

It was really hard at first. I should have opened a new bank account when I started. Should be recommended to be honest.

1 year ago

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Dale Lieberman

They were fast and professional on settling one of my debts. They stay in constant contact. Very reassuring.

1 year ago

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Mia Wolf

They are so helpful and nice. They don’t judge you and really walk you throughout the whole process.

1 year ago

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Torrey Naylor

They are very easy to work with, and patient with my budget while I was not employed for a period of time.

1 year ago

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Lisa Jones

Very slow with making settlement arrangements and payments. There are hidden fees that were not mentioned upon signing with NDR. Creditors are calling me asking to settle because no one from NDR has called. But yet. I deposit money every two weeks in my account. This is the worst decision I ever made

1 year ago

Reply from National Debt Relief

Hi Lisa,

Thank you for reaching out to share your experience. We break down our fee structure in the Debt Relief Agreement signed at enrollment---we can send you a copy if you are unable to locate yours. I am unable to locate your specific account without some more information such as your state of residence, so I cannot speak to the specifics of your time frame, but we do advise at enrollment that it can take 4-6 months for negotiations to begin as your dedicate savings account needs to build funds. If it has been longer than that we definitely want to get to the bottom of it.

We would like to speak with you and resolve any concerns you may have--please give us a call at 888-660-7427 or provide some additional information so I can locate you and have a member of our client success team reach out to you.

We hope that we can assist you with this.

Sincerely,

National Debt Relief

Apr. 18th, 2024

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Andre Barnes

Just started with them and they quickly resolved one of my debts. I am thrilled with the results thus far.

1 year ago

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Shirley Glover

Trouble with pay day loan places as I don't have original and am told I need original contract so am up in the air about that situation.

1 year ago

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Jason Brown

Very good experience. Everything went smooth and they explained it all very well before anything happened.

1 year ago

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Tanceana W Reynard

I like how National Debt Relief contacted us prior to paying the first settlement amount. That was great!

1 year ago

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Lisa Kinworthy

They came up with a plan to help bring down my debt and one of my debts has been settled to MUCH less than originally.

1 year ago

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Charles Rozell

My debtors are starting to lower my debts due to Nat Debt Relief program and I will be debt free in 3 yrs !

1 year ago

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Abraham - Cyrus

Friendly and educated people who are willing to help, listening to you carefully and dicuss the plan with you,

1 year ago

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tfd1949

Very professional! Great relationships with creditors makes it a bit easier for them to come to a settlement

1 year ago

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Tracy adams Royersford, PA

Getting the best settlements I could imagine and great payoff terms and time frame. Debt free is in view.

1 year ago

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Linda Best Jacksonville, FL

They really have resolved very quickly one item. Thank you for your promptness. It is greatly appreciated.

1 year ago

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katia Haymarket, VA

Whenver I have a question or a concern, I know someone will pick up the phone and will be there to help me.

1 year ago

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Jill Milner

I was hesitant but the knowledge and helpfulness of the reps convinced me to give this a try. I don't regret it at all.

1 year ago

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Roger Petranek Las Vegas, NV

Your organization makes me feel very confident, and I actually enjoy talking to your people when I ask for help.

1 year ago

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Rick Ledwich Omaha, NE

Working with the initial rep was professional and has kept in contact to see how things are going with the program.

1 year ago

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Steve_S

I don't have to make dozens of phone calls or answer texts or e-mails. They take care of everything.

1 year ago

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Ronald Czapla Lancaster, NY

I like the I was kept up to date on my debt resolution and how readily & clearly my questions were answered.

1 year ago

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Tricia Capuano Monroe, NC

Credit score has not gone up Only one settlement so far Was told credit score would start to increase after about 4 months Keep getting calls from creditors Keep getting bills sent to my house Not worth the $800 a month for this headache

1 year ago

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Cary Vaupel Allentown, PA

The person that assisted me on the phone was kind. Caring thoughtful and considerate and very professional. And very understanding.

1 year ago