Name: National Debt Relief
Rating: 4.8

star star star star star

DeShonda Thigpen Nashville, TN

National Debt Relief is very helpful with my financial situation. They are very quick to respond and I have been very happy with their service.

6 years ago

star star star star star

Mike M Silver Spring, MD

We have not have any problems at all with the process,. Every one we spoke to was very clear on any of our concerns and questions.

6 years ago

star star star star star

Kamala B Jewett Omaha, NE

I like that they are always very professional and are willing to adjust and work with the client in any way. the customer service is exceptional.

6 years ago

star star star star star

Jeanne Comerford ,

I like that I don't have to worry about where I'll get the money to pay off all the bills. I like that you can get them paid off at reduced amounts.

6 years ago

star star_border star_border star_border star_border

Hector Rivera ,

Is been 3 years since I sign up to pay some debts .Then when I retire 2 years ago ,from the money I received I send them $10.000 to pay off the rest of my accounts and I haven't hear from National Debt Relief anymore .I called them to see how the status of my account was ,and they talked me they still working with the creditors .Come on .Two years after I send $10.000 to work with every creditor and they did nothing. They just put the money in my the account and withdraw the every month .Instead of work with the creditors ,because now they have the money to work with them .

6 years ago

star star star star star

L Lucas Amarillo, TX

National debt relief has been great about working with me during the COVID -19 business and while I’ve had hospital expenses to pay.

6 years ago

star star_border star_border star_border star_border

in distress Surprise, AZ

I retained NDR in June and it is now October. They have settled only 1 of my accounts. In the mean time I have been sued by a creditor because they failed to even contact them. They told me for $200 they could file a response for me. 2 days before the due date I heard nothing back so I called them only to find out that they can not help me with this account. I begged them for months before I was sued about the calls and people trying to serve me and they did nothing. As of this morning I'm trying to see a lawyer and contacting my local news. This place does nothing to help.

7 years ago

Reply from National Debt Relief

Hello,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, based on the information provided we are unable to locate your account. Please call us directly at 888-660-7427

Oct. 14th, 2019

star star star star star_border

Elizabeth Cassinos Reno, NV

Treat clients with respect and answer question completely when clients are inquiring on how Thing work. Don’t stall negotiation. I had to push for settlements. .

7 years ago

star star star star star

Bart Minneapolis, MN

Your doing a great job so far. Negotiated two debts in half, and halted monthly payments on others while in negotiation stages,

7 years ago

star star star star star

Higinio De Luna Albuquerque, NM

Every interaction I’ve had with your reps has been phenomenal and my debt is slowly but surely clearing up which is also phenomenal .

7 years ago

star star_border star_border star_border star_border

jennifer Greenville, PA

I have been with them for a less then 6 months they have settled 2 out of 12 of my credit card debit. One was 3,000 for 1400 and 3200 for 1700. which is great. but the $700 fee for the one settlement was a shock. I don't recall them telling me about a 17% -25% fee for each settlement. ($700) most of my balances on the cards are around $1000. How is that helping me, that could be a settlement payment. I might have to look for better options. :.(

7 years ago

Reply from National Debt Relief

Hello Jennifer,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.

Jul. 18th, 2019

star star star star star

James O espe Moscow, ID

Very good. All questions have been answered to my satisfaction. They are willing to spend as much time as is needed to deal with my questions.

7 years ago

star star star star_border star_border

James F Thomas Jr La Mesa, CA

Have not been in the program long enough to fairly rate yet. Only 2 out of 17 creditors have been contacted and/or settled since mid Dec. Too slow of a process so far. Lack of updates and contact regarding my account.

7 years ago

Reply from National Debt Relief

Hello James,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Mar. 20th, 2019

star star star star star

Gerri Hilo, HI

I am thankful that there is another option to Bankruptcy. They have helped me every step of the way. Very professional and prompt!

7 years ago

star star star star star

Mark Hammond Baden, PA

Constantly updates some settlements handled quick, when I call all questions answered to my satisfaction. Overall really like this company,

7 years ago

star star star star star_border

Robert Young Seattle, WA

National Debt, has lived up to the reviews standards & outcomes as promised by my initial contact, which was indicated it would be. To this point, I am grateful.

7 years ago

star star star star star

MB Watertown, NY

Excellent service both in guiding me and negotiating with creditors. It's lifted a huge burden from me as I head into retirement.

7 years ago

star star star star star

Elaine Fresneb Clearlake Oaks, CA

National Debt Relief agents have all been very helpful My experience with the company has been positive with excellent results.

7 years ago

star star star star star

Dan B. Peoria, AZ

After drowning in debt, half of my debt is paid, and so are half of my creditors. I haven't used a credit card in 16 months! Yeah!

7 years ago

star star star_border star_border star_border

Glenora Rosen Geneva, NY

I am grateful to National Debt Relief for helping me with my debt issue. There were times when I had to contact several representatives to encourage some movement on one of my accounts. Otherwise I enjoyed a positive experience.

7 years ago

star star star star star

K.B. Brooklyn, NY

Amazing experience! Highly recommended for anyone needing to cancel out old credit card debt. I couldn't be happier with the service they provide.

7 years ago

star star star star star

Adelmo Cruz Arden, NC

You guys are doing what you advertise and is helping people with the financial solutions negotiating costumers debts with creditors

7 years ago

star star star star star

robert moore Tuscumbia, AL

Good company with great customer service. They have answered all my questions and have kept me up to date on any action they have taken on my behalf.

7 years ago

star star star star star

Pam Nelson Wilmington, NC

I have had an excellent experience with national debt relief. The representatives have always been responsive and informative.

7 years ago

Reply from National Debt Relief

We're very proud of our team of talent, and we're glad that you got to experience their professionalism firsthand. Thank you for taking the time to leave a review.

Nov. 20th, 2018

star star_border star_border star_border star_border

Alice Waterstraw-Ponyah Camp Verde, AZ

I have been with the company for over a year now. Their fees are 20% of debt settled which should be 20% of the savings since they might work a bit harder to settle for less. I sent them $8100 to pay off the debts already settled but they REFUSED to send lump payments to those. Instead keep settling debt and took out their fees instead of paying off the debts already settled. My complaints were replied with it's company policy... but I am the client and it's my money. Run fast away from this company. With their fees many savings were only $500 or so.

8 years ago

Reply from National Debt Relief

Hello Alice,

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Oct. 10th, 2018

star star_border star_border star_border star_border

Lin Longwood, FL

After reading all of these terrible reviews, I wish I’d gone with a different debt consolidation program. I signed up in October 2017 and nothing has happened, aside from them taking out 2 payments a month. I haven’t heard a word from this company since the day I finalized my paperwork. I finally called and they told me to call back in 4-6 weeks because there may be more progress then. Very frustrating and I’m hoping something, anything, will be done soon.

8 years ago Edited September 14, 2021

star star_border star_border star_border star_border

James Swanson Brockton, MA

Paid 6000 over 1 year, they have taken 3300 in fees. One account settled early saving me. One account owed 11300, they settled for 9115 and so far have taken 2373 fees on it which is 11485 total on that one. they make sure they get their fees before paying creditors. 2 other accounts settled with their fees those 2 saved me 1000. I hope they are done with fees on those 3. That's 800 saved on 3 accounts unless they keep charging me. Look elsewhere. I still have 3 more creditors to go.

8 years ago

star star star star_border star_border

Rex Jensen Wolf Point, Montana

Wonderful to work with and they are eager to help you

2 months ago

star star star star_border star_border

Greg Weems

Don’t like that I setup a plan for 3 years at a certain amount I could afford but I keep getting emails and messages to say I need to approve agreements that are negotiated but yet want me to pay more upfront . I don’t like this and wasn’t aware this would happen

1 year ago

Reply from National Debt Relief

Hello,

Thank you for taking the time to share your feedback. A member of our client success team will be reaching out as soon as possible to discuss your concerns. You may also feel free to contact us directly at 888-660-7427.

Sincerely,
National Debt Relief

Jul. 25th, 2025

star star star star star_border

L Turner Avon, IN

Great service! Used to get my credit under control after my home was placed in foreclosure. I was unable to buy a car to get a better job my credit was so bad. Now I got a great score and able to get what I need easily.

4 years ago

star star star star star

Reese Pleasant Grove, UT

I used National Debt Relief and they helped me through every step and told me what to do to stop the collection calls. They negotiated for me and I saved money.

7 years ago

star star star star star

sherry hayford Box Elder, South Dakota

They go to bat for you I would recommend them highly

4 months ago

star star star star star

melissa turner Schertz, Texas

Very easy to work with, it has made my life alot easier.

4 months ago

star star star star star_border

Dan Shafer Baldwin, MI

IT SEEMED A LITTLE SLOW AT FIRST BUT IT IS MOVING ALONG NOW.

4 months ago

star star star star star

Gerald Voll Tampa, Florida

Good service! Quick, efficient, professional

4 months ago

star star_border star_border star_border star_border

PS A Stafford, Virginia

DO NOT USE THEM!! They don’t contact your creditors as they promise to do. They do absolutely NOTHING! Creditors will literally take you to court!

4 months ago

Reply from National Debt Relief

Hello,
Thank you for taking the time to share your feedback. We are unable to identify an account without additional information. If you are enrolled in a National Debt Relief debt settlement program, please respond with your name as it appears on your account and state so we may locate you and assist you further.
Sincerely,
National Debt Relief

Jun. 24th, 2026

star star star star star

Luz Valdes Middletown, New Jersey

More comfort I can sleep more resolve my problem

4 months ago

star star star star star

MARCIA F PEQUENO Boston, Massachusetts

They do what they say! Great interactions!

4 months ago

star star star star star

Berlinda Kollie Charlotte, North Carolina

They give me a stress free sleep and life

4 months ago

star star star star star

Angelina Story Whites Creek, Tennessee

Love your customer service support people.

4 months ago

star star star star star

John Powers East Providence, Rhode Island

They helped me get out of dept in a fast and eazy way.

4 months ago

star star star star star

William Hagenbaugh III Plymouth Township, Pennsylvania

They are doing exactly what they said they would

4 months ago

star star star star star

Jonathan McClure Tulsa, Oklahoma

I have already recommended several people to yall

4 months ago

star star star star star

Gena Kilgore-Wilson Clarksville, Tennessee

National Debt Relief does as it states it will

4 months ago

star star star star star

Shelly Anna Barber Pasadena, Maryland

Very professional and the service is responsive.

4 months ago

star star star star star

kathy Ebner Lincoln, DE

Good payment. Fast service. Professional staff

4 months ago

star star star star star

LINDA Cook Villanova, Pennsylvania

Did not want to add more deposits due to limited funds

5 months ago

star star star star star

Mary Wilson Dallas, Texas

Customer service is very nice and helpful

5 months ago

star star star star star

Trucker 298 Wayne, Michigan

I liked the professional manner my issue was handled.

5 months ago

star star star star star

RAB Lincoln, Nebraska

tHEY ARE EASY TO WORK WITH AND DOING A GREAT JOB SO FAR.

5 months ago