Name: National Debt Relief
Rating: 4.8

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Leena South Richmond Hill, NY

My experience so far is amazing because I couldn’t pay off one of my card and they did so many in such a short period of time.

5 years ago

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Breanne Stone Rockville, IN

They are very vague about how it all works and how much their fees are and you will never know how long you have left to pay. No matter the deal they negotiate, you will be paying a lot. Many months of my deposits just go straight to them, thousands of dollars in fees and I can't see how they have even done much for me. If I knew it was going to ruin my credit score for years and be so expensive, I would not have signed with them. It's been horrible.

5 years ago

Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

Jul. 29th, 2020

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Matthew A David Campobello, SC

I have had a positive experience with national debt relief from the beginning. They have been professional and easy to work with.

5 years ago

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Stevie Hall Miami, FL

I thank you all for working with me and helping me clear my credit and you're doing a wonderful job I give you a Plus for cleaning up my cr edit

5 years ago

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Nina Sawin Wilmington, DE

This company rocks. They have helped me get my debt under control as well as help when i was struggling. The payment is affordable.

5 years ago

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lili quintana Las Cruces, NM

At this point I’m not very satisfied, I had requested to have my last two creditors accounts to be paid off for about three weeks because I deposit enough funds for that on my account and it hasn’t happened yet and not I’m going go get another unnecessary monthly payment when there is enough funds to pay my creditors and your fees I just don’t understand that and I’m very upset and disappointed on that

5 years ago

Reply from National Debt Relief

We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.

Jul. 15th, 2020

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lynn73628@sbcglobal.net Covina, CA

I am really very satisfied with National Debt Relief in taking care of my debts. I can say they are true to their word.

5 years ago

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Maria Pullifrone Olney, MD

This is a great option if you don’t want to do the legwork yourself. The support has been amazing and I do t have to deal with creditors or collection agencies.

5 years ago

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E. Scott Taylor Kapaa, HI

The company has delivered my accounts as they said the would. Great customer service with a genuine understanding of personal debt situations.

5 years ago

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Jo Rosario Anchorage, AK

I'm thankful that I have signed up for this. It helped me alot with my financial burden and such a relief to be able to start hopefully debt free.

5 years ago

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Ashley Kirby Perry Hall, MD

So far, so good! I've been able to get half of my debts settled and the customer service team is extremely helpful and understanding.

5 years ago

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Julie Bergakker Grand Rapids, MI

They have been great! They do an amazing job at keeping me in the loop with what is happening, and when there is paperwork I need to finish.

5 years ago

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Linda Simmons Portsmouth, VA

The national debt relief program, is a great program to join, to get debt free. I just wish the process to become debt free was more quickly. 💯

5 years ago

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Carmelita E Concepcion Baldwin Park, CA

Good and able to answer my questions but I need the confirmations of all the paid cards for my records too. Hoping everything/my credit problems will cleared and paid off soon too.

5 years ago

Reply from National Debt Relief

Thank you for the feedback. We’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Jul. 10th, 2020

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jordan basco Sacramento, CA

Thank you for all your help with my debt consolidation also you guys have helped me out lots so farr thank you again sincerely jordan basco

5 years ago

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Victor Cruz Lynnwood, WA

Great program Only feedback is they need to get back to people sooner on settlements so they can end the program faster when they’ve paid in advance

5 years ago

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Debtrelief20 Astoria, NY

At the beginning it was good. Now I’m going into my last8 months and they still haven’t set up payments with 2 creditors. I’m afraid I’m going over the 30 minthd there were also monthly fees they didn’t warn if

5 years ago

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Patty Martinez San Antonio, TX

It was such a quick and easy process. Representatives were helpful and understanding. This has been a big relief. I only wish I had called sooner.

5 years ago

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Christine Miller Seattle, WA

I'm very satisfied with the service. The representatives are always courteous & all my questions are answered promptly & truthfully.

5 years ago

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Honey Bunny Pasadena, CA

I dislike how when you call no one tells you details about your account. Apparently the negotiators are the only ones who know what the status of your accounts are and there is no way I can contact them.

5 years ago

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Erin Magana Sunnyvale, CA

I feel like their verbiage was sneaky and they weren’t up front about letting the account go delinquent until after I signed up. The outcome of my horrible credit score so not with it. When the debt collectors called from the credit card company they told me that if I had just asked for help they would have offered a lower settlement and a better outcome and it wouldn’t have hurt my credit score so bad. They suggested to never go with collection agencies because they have such high fees.... fees that change!!!

5 years ago

Reply from National Debt Relief

Hello Erin,

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

Jul. 2nd, 2020

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Mary Campbell Nashville, TN

This company has been a life changer for me. My debt is gradually getting lower and lower! I'm very thankful for this service!

5 years ago

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cameltracks46@aol.com La Center, WA

NDR is wonderful! They are totally professional, friendly and helpful at all times. They have lessened my stress load by amazing amounts.

5 years ago

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DeShonda Thigpen Nashville, TN

National Debt Relief is very helpful with my financial situation. They are very quick to respond and I have been very happy with their service.

5 years ago

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Mike M Silver Spring, MD

We have not have any problems at all with the process,. Every one we spoke to was very clear on any of our concerns and questions.

5 years ago

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Kamala B Jewett Omaha, NE

I like that they are always very professional and are willing to adjust and work with the client in any way. the customer service is exceptional.

5 years ago

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Jeanne Comerford ,

I like that I don't have to worry about where I'll get the money to pay off all the bills. I like that you can get them paid off at reduced amounts.

5 years ago

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Hector Rivera ,

Is been 3 years since I sign up to pay some debts .Then when I retire 2 years ago ,from the money I received I send them $10.000 to pay off the rest of my accounts and I haven't hear from National Debt Relief anymore .I called them to see how the status of my account was ,and they talked me they still working with the creditors .Come on .Two years after I send $10.000 to work with every creditor and they did nothing. They just put the money in my the account and withdraw the every month .Instead of work with the creditors ,because now they have the money to work with them .

5 years ago

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L Lucas Amarillo, TX

National debt relief has been great about working with me during the COVID -19 business and while I’ve had hospital expenses to pay.

5 years ago

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in distress Surprise, AZ

I retained NDR in June and it is now October. They have settled only 1 of my accounts. In the mean time I have been sued by a creditor because they failed to even contact them. They told me for $200 they could file a response for me. 2 days before the due date I heard nothing back so I called them only to find out that they can not help me with this account. I begged them for months before I was sued about the calls and people trying to serve me and they did nothing. As of this morning I'm trying to see a lawyer and contacting my local news. This place does nothing to help.

6 years ago

Reply from National Debt Relief

Hello,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, based on the information provided we are unable to locate your account. Please call us directly at 888-660-7427

Oct. 14th, 2019

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Elizabeth Cassinos Reno, NV

Treat clients with respect and answer question completely when clients are inquiring on how Thing work. Don’t stall negotiation. I had to push for settlements. .

6 years ago

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Bart Minneapolis, MN

Your doing a great job so far. Negotiated two debts in half, and halted monthly payments on others while in negotiation stages,

6 years ago

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Higinio De Luna Albuquerque, NM

Every interaction I’ve had with your reps has been phenomenal and my debt is slowly but surely clearing up which is also phenomenal .

6 years ago

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jennifer Greenville, PA

I have been with them for a less then 6 months they have settled 2 out of 12 of my credit card debit. One was 3,000 for 1400 and 3200 for 1700. which is great. but the $700 fee for the one settlement was a shock. I don't recall them telling me about a 17% -25% fee for each settlement. ($700) most of my balances on the cards are around $1000. How is that helping me, that could be a settlement payment. I might have to look for better options. :.(

6 years ago

Reply from National Debt Relief

Hello Jennifer,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.

Jul. 18th, 2019

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James O espe Moscow, ID

Very good. All questions have been answered to my satisfaction. They are willing to spend as much time as is needed to deal with my questions.

6 years ago

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James F Thomas Jr La Mesa, CA

Have not been in the program long enough to fairly rate yet. Only 2 out of 17 creditors have been contacted and/or settled since mid Dec. Too slow of a process so far. Lack of updates and contact regarding my account.

6 years ago

Reply from National Debt Relief

Hello James,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Mar. 20th, 2019

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Gerri Hilo, HI

I am thankful that there is another option to Bankruptcy. They have helped me every step of the way. Very professional and prompt!

6 years ago

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Mark Hammond Baden, PA

Constantly updates some settlements handled quick, when I call all questions answered to my satisfaction. Overall really like this company,

6 years ago

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Robert Young Seattle, WA

National Debt, has lived up to the reviews standards & outcomes as promised by my initial contact, which was indicated it would be. To this point, I am grateful.

6 years ago

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MB Watertown, NY

Excellent service both in guiding me and negotiating with creditors. It's lifted a huge burden from me as I head into retirement.

6 years ago

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Elaine Fresneb Clearlake Oaks, CA

National Debt Relief agents have all been very helpful My experience with the company has been positive with excellent results.

6 years ago

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Dan B. Peoria, AZ

After drowning in debt, half of my debt is paid, and so are half of my creditors. I haven't used a credit card in 16 months! Yeah!

6 years ago

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Glenora Rosen Geneva, NY

I am grateful to National Debt Relief for helping me with my debt issue. There were times when I had to contact several representatives to encourage some movement on one of my accounts. Otherwise I enjoyed a positive experience.

6 years ago

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K.B. Brooklyn, NY

Amazing experience! Highly recommended for anyone needing to cancel out old credit card debt. I couldn't be happier with the service they provide.

6 years ago

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Adelmo Cruz Arden, NC

You guys are doing what you advertise and is helping people with the financial solutions negotiating costumers debts with creditors

7 years ago

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robert moore Tuscumbia, AL

Good company with great customer service. They have answered all my questions and have kept me up to date on any action they have taken on my behalf.

7 years ago

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Pam Nelson Wilmington, NC

I have had an excellent experience with national debt relief. The representatives have always been responsive and informative.

7 years ago

Reply from National Debt Relief

We're very proud of our team of talent, and we're glad that you got to experience their professionalism firsthand. Thank you for taking the time to leave a review.

Nov. 20th, 2018

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Alice Waterstraw-Ponyah Camp Verde, AZ

I have been with the company for over a year now. Their fees are 20% of debt settled which should be 20% of the savings since they might work a bit harder to settle for less. I sent them $8100 to pay off the debts already settled but they REFUSED to send lump payments to those. Instead keep settling debt and took out their fees instead of paying off the debts already settled. My complaints were replied with it's company policy... but I am the client and it's my money. Run fast away from this company. With their fees many savings were only $500 or so.

7 years ago

Reply from National Debt Relief

Hello Alice,

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Oct. 10th, 2018

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Lin Longwood, FL

After reading all of these terrible reviews, I wish I’d gone with a different debt consolidation program. I signed up in October 2017 and nothing has happened, aside from them taking out 2 payments a month. I haven’t heard a word from this company since the day I finalized my paperwork. I finally called and they told me to call back in 4-6 weeks because there may be more progress then. Very frustrating and I’m hoping something, anything, will be done soon.

7 years ago Edited September 14, 2021

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James Swanson Brockton, MA

Paid 6000 over 1 year, they have taken 3300 in fees. One account settled early saving me. One account owed 11300, they settled for 9115 and so far have taken 2373 fees on it which is 11485 total on that one. they make sure they get their fees before paying creditors. 2 other accounts settled with their fees those 2 saved me 1000. I hope they are done with fees on those 3. That's 800 saved on 3 accounts unless they keep charging me. Look elsewhere. I still have 3 more creditors to go.

8 years ago