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National Debt Relief

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8.1

Overall Score

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Harold Peacock Seattle, WA

Why only 4 stars, well when I first signed up the process went great, got a couple of settlements, but haven't had an update of my accounts in ages

4 years ago

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Nancy Jean Price Roanoke, VA

So far so good. The only thing I would like to change would be that I would like an accounting quarterly on the payoffs. Otherwise, all is good.

4 years ago

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Alisha Brownsberger Prairie Village, KS

They have already settled 2 of my 4 accounts! I really appreciate the great effort they have put into helping me.

4 years ago

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Jerrold Bass Delray Beach, FL

So far very pleased with outcomes, negotiated settlements are better than expected. Keep up the good work. Thank you.

4 years ago

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Ruby ‘Aiea, HI

I like that you take me away from my creditors I dislike how long you take to make settlements while lining your pockets first with monies you collect from me monthly

4 years ago

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Jneanne Benson Prescott Valley, AZ

They have been helping me so much in getting myself out of debt and on the right path to a better financial future.

4 years ago

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Carlos Casarez Cheyenne, WY

Tried and still trying to reset my password with either calling in and leaving a message or an email with no reply just “confirming” You guys have got my message. Yes thank you for confirming with no response. Still locked out of my account

4 years ago

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Larry Wolchesky Hazleton, PA

If it wasn't for NDR I still would be paying high monthly minimum payments, plus high interest rates.

4 years ago

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donna Amsterdam, NY

what I like is they do their job with your creditors on your behalf,what I dislike is all the fees involved that they charge.we are trying to get out of debt and the fees are awful.

4 years ago

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Shellie Norcross, GA

Friendly staff every time I’ve called. Staff don’t “talk down to you” just because you’re in debt.

4 years ago

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Steve Gajewski Milwaukee, WI

They are helping me get out of debt while other companies have turned me down due to not having enough debt.

4 years ago

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Kellee Allen Dallas, TX

Answers all my questions and has been a great experience. I’m only paying 37% of my student loan debt!!!!!!

4 years ago

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Donald EuBanks Romine Lake Elsinore, CA

So far it's only a 1 star, hopefully it will go up soon. I started with NDR if August, not 1 card has been closed, and when I ask the agent when is this going to get started never answers me, poor communication. I'm still getting phone calls from the creditors every day. SO FAR NOT IMPRESS AT ALL

5 years ago

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Reply from National Debt Relief

Hello Donald,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 16th, 2019

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PT Fort Worth, TX

Very fast process. Everyone has been so professional & helpful. Hate I didn't do this earlier in my life

5 years ago

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Norma Jean Trout Palestine, TX

It is such a relieve to know that the pressure has been taken off of me . Finally I can sleep at night.

5 years ago

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Reply from National Debt Relief

We're happy to have helped bring you some relief in your situation, Norma Jean. Thank you for taking the time to share this with us.

Oct. 1st, 2019

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Eric Lee Denver, CO

Horrible...... Please do not use this company. Look elsewhere, please. This company took over $1,000 fee for "negotiation fee," before even making one payment towards the creditor. Also, when I ended my agreement with them they decided to take ALL of the money left in my "third party account....." You will not get anything back.....

5 years ago

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Reply from National Debt Relief

Hello Eric,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to further discuss your concerns.

Sep. 17th, 2019

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Kim Richard New Orleans, LA

They have been doing a good job so far. However, I would like to hear from them more with details about what's going on with my settlements.

5 years ago

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Gerry Cleburne, TX

It has thoroughly helped me get my financial life back on track. My debt to income ratio was through the roof.

5 years ago

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Chris H Bastrop, TX

NDR has been a life saver. Excellent customer service every time I speak with them. I would recommend NDR to everyone

5 years ago

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Keith Gillis Carmichaels, PA

I would not recommend national debt relief to any other customer. After some great success with one creditor they total lost all trust negiotiating a second settlement. In fact after all is said and done I will pay more out then my original debt amount.

5 years ago

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Reply from National Debt Relief

Hello Keith,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Mar. 20th, 2019

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dbg Seattle, WA

Signing up with National Debt relief has been a terrible mistake and one I would advise everybody else to stay away from. It has been over 6 moths and they have settled little debt for me and not delivered on their promises. The only reason they got a single star is because the program does not allow a 1/2 star

5 years ago

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Reply from National Debt Relief

Hello,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you

Mar. 20th, 2019

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Lola Brooksville, FL

Very courteous folks. sometimes they tend to go so fast it is hard to grasp everything. It seems as if they are on a time limit

5 years ago

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Angie M Albuquerque, NM

So far I am really pleased with how NDR has worked with my creditors and helped on getting my debt reduced.

5 years ago

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JONATHAN ROBERTS Riverview, FL

So far so good. They have negotiated some of the accounts that are listed. The ones they have negotiated were largely reduced.

5 years ago

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Sharon Browning Washington, PA

Helping me to get out of debt on credit company at a time. Work with you every step of the way and there to help you.

6 years ago

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Reply from National Debt Relief

Sharon, this is our specialty, and we're more than happy to be working with you to reach your financial goals. Please let us know if there's anything we can do to help make your experience better while in the program.

Nov. 20th, 2018

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Barbara Garvin Philadelphia, PA

Told one thing by the initial set up rep and another by the next rep My acct was passed to in process. Very uncomfortable with the entire agreement now

6 years ago

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Reply from National Debt Relief

Hello Barbara,

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly and you can also call us directly at 888-660-7427

Nov. 19th, 2018

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M H Garwood Martinsville, IN

Have had nothing but positive results with National Debt Relief. Wish I would of known about them sooner.

6 years ago

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Gigi Escondido, CA

If there were minus stars I’d give them -100! They left me in bigger debit than I already was. Then they refer you to a finance company where the interest in the loan is so high you’ll never pay it off. I do not recommend this company. They take everything you think is going towards your debit.

6 years ago

National Debt Relief Logo

Reply from National Debt Relief

Hello Gigi,

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 9th, 2018

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Lonnie Pritzen

About a year into the program and already have 33% of debt resolved....and it was a lot. Staff are always helpful.

6 years ago

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Mark A. La Fave Stafford, VA

I have talked to several Debt Relief companies. That amount of calls and emails from them eagerly waiting to cash in on my financial misery surpassed the amount of calls from creditors 2 to 1.

7 years ago

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Joan Pomona, CA

NDR has been working since December 2016 on settling my two debts. So far in just fees, I have paid over $1600!!! They fee you to death. I would not recommend this company. Read the fine print before going with anyone. Consolidation Plus is a good company I have been told. I wish I could get out of this nightmare.

7 years ago

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Donald Wilhelm Greensburg, PA

I have never done business with this company They keep calling me even after I've told them, repeatedly, not to call me. It has reached the level that I am considering contacting a lawyer and going after them for harassment

7 years ago

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anupam sumessur Washington, DC

My representative was very attentive to my needs and answered all my questions. They helped me towards financial freedom

2 years ago

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Carrie Kruger

The representative resolved the question and the issue.

4 months ago

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Tess Jaminal

The best company so far and good customer service

5 months ago

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Deanna Pendergrass

They got my debt settled quickly and expertly

6 months ago

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Chuck Wick

They take time to help you and resolve you debt issues.

6 months ago

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Minor Armstrong

Always available to help with any situation.

6 months ago

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Nancy Nieves

Very reliable información was given to me

6 months ago

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Tom Dang

Great customer service and meet customers expectations.

6 months ago

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newtotech mom

I appreciate their constant communication with me.

6 months ago

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Cora Ballard

The time it took to begin to see Progress!

6 months ago

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Wendy Tatro

I'm very happy with the progress that they are making to reduce my debt.

6 months ago

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Sandy

How I’m treated with compassion, understanding and kindness.

6 months ago

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yireh galvez

I like that national is been fast about resolving my debts

6 months ago

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Jesse Rios

So far no problems no worries Google progress

6 months ago

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Anonymous

Great customer service and my request was resolved.

6 months ago

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Budie

They've settled my USAA CC debt! Unbelievable!

7 months ago

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Denise k locke

National has done everything they said they would do.

7 months ago

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Roger Morris

I particularly like the exceptional Customer Service.

7 months ago