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National Debt Relief

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9.2

Overall Score

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Elizabeth Cassinos Reno, NV

Treat clients with respect and answer question completely when clients are inquiring on how Thing work. Don’t stall negotiation. I had to push for settlements. .

6 years ago

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Bart Minneapolis, MN

Your doing a great job so far. Negotiated two debts in half, and halted monthly payments on others while in negotiation stages,

6 years ago

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Higinio De Luna Albuquerque, NM

Every interaction I’ve had with your reps has been phenomenal and my debt is slowly but surely clearing up which is also phenomenal .

6 years ago

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jennifer Greenville, PA

I have been with them for a less then 6 months they have settled 2 out of 12 of my credit card debit. One was 3,000 for 1400 and 3200 for 1700. which is great. but the $700 fee for the one settlement was a shock. I don't recall them telling me about a 17% -25% fee for each settlement. ($700) most of my balances on the cards are around $1000. How is that helping me, that could be a settlement payment. I might have to look for better options. :.(

6 years ago

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Reply from National Debt Relief

Hello Jennifer,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.

Jul. 18th, 2019

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James O espe Moscow, ID

Very good. All questions have been answered to my satisfaction. They are willing to spend as much time as is needed to deal with my questions.

6 years ago

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James F Thomas Jr La Mesa, CA

Have not been in the program long enough to fairly rate yet. Only 2 out of 17 creditors have been contacted and/or settled since mid Dec. Too slow of a process so far. Lack of updates and contact regarding my account.

6 years ago

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Reply from National Debt Relief

Hello James,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Mar. 20th, 2019

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Gerri Hilo, HI

I am thankful that there is another option to Bankruptcy. They have helped me every step of the way. Very professional and prompt!

6 years ago

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Mark Hammond Baden, PA

Constantly updates some settlements handled quick, when I call all questions answered to my satisfaction. Overall really like this company,

6 years ago

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Robert Young Seattle, WA

National Debt, has lived up to the reviews standards & outcomes as promised by my initial contact, which was indicated it would be. To this point, I am grateful.

6 years ago

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MB Watertown, NY

Excellent service both in guiding me and negotiating with creditors. It's lifted a huge burden from me as I head into retirement.

6 years ago

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Elaine Fresneb Clearlake Oaks, CA

National Debt Relief agents have all been very helpful My experience with the company has been positive with excellent results.

6 years ago

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Dan B. Peoria, AZ

After drowning in debt, half of my debt is paid, and so are half of my creditors. I haven't used a credit card in 16 months! Yeah!

6 years ago

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Glenora Rosen Geneva, NY

I am grateful to National Debt Relief for helping me with my debt issue. There were times when I had to contact several representatives to encourage some movement on one of my accounts. Otherwise I enjoyed a positive experience.

6 years ago

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K.B. Brooklyn, NY

Amazing experience! Highly recommended for anyone needing to cancel out old credit card debt. I couldn't be happier with the service they provide.

6 years ago

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Adelmo Cruz Arden, NC

You guys are doing what you advertise and is helping people with the financial solutions negotiating costumers debts with creditors

7 years ago

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robert moore Tuscumbia, AL

Good company with great customer service. They have answered all my questions and have kept me up to date on any action they have taken on my behalf.

7 years ago

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Pam Nelson Wilmington, NC

I have had an excellent experience with national debt relief. The representatives have always been responsive and informative.

7 years ago

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Reply from National Debt Relief

We're very proud of our team of talent, and we're glad that you got to experience their professionalism firsthand. Thank you for taking the time to leave a review.

Nov. 20th, 2018

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Alice Waterstraw-Ponyah Camp Verde, AZ

I have been with the company for over a year now. Their fees are 20% of debt settled which should be 20% of the savings since they might work a bit harder to settle for less. I sent them $8100 to pay off the debts already settled but they REFUSED to send lump payments to those. Instead keep settling debt and took out their fees instead of paying off the debts already settled. My complaints were replied with it's company policy... but I am the client and it's my money. Run fast away from this company. With their fees many savings were only $500 or so.

7 years ago

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Reply from National Debt Relief

Hello Alice,

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Oct. 10th, 2018

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Lin Longwood, FL

After reading all of these terrible reviews, I wish I’d gone with a different debt consolidation program. I signed up in October 2017 and nothing has happened, aside from them taking out 2 payments a month. I haven’t heard a word from this company since the day I finalized my paperwork. I finally called and they told me to call back in 4-6 weeks because there may be more progress then. Very frustrating and I’m hoping something, anything, will be done soon.

7 years ago Edited September 14, 2021

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James Swanson Brockton, MA

Paid 6000 over 1 year, they have taken 3300 in fees. One account settled early saving me. One account owed 11300, they settled for 9115 and so far have taken 2373 fees on it which is 11485 total on that one. they make sure they get their fees before paying creditors. 2 other accounts settled with their fees those 2 saved me 1000. I hope they are done with fees on those 3. That's 800 saved on 3 accounts unless they keep charging me. Look elsewhere. I still have 3 more creditors to go.

7 years ago

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Carmen Rogers

To many different answers,and they are confusing

3 months ago

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Michael Tomkinson

just started coupled waiting for it to get started

3 months ago

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L Turner Avon, IN

Great service! Used to get my credit under control after my home was placed in foreclosure. I was unable to buy a car to get a better job my credit was so bad. Now I got a great score and able to get what I need easily.

4 years ago

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Reese Pleasant Grove, UT

I used National Debt Relief and they helped me through every step and told me what to do to stop the collection calls. They negotiated for me and I saved money.

6 years ago

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Willy Silly

They are a great help I like everything about them

3 months ago

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Nestor Ojedamoya

disliked nothing they were very clear in what they offer.

4 months ago

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Norma Reyes

Very professional and patient with clients.

4 months ago

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KareBear B

So far everything has been great, no concerns.

4 months ago

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Julie Selva

Thank you for the update on my account .

4 months ago

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Robert Donaldson

Working well with me to help my financial situation.

4 months ago

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Emma Bell

Excellent customer service. The rep was very helpful.

4 months ago

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Patricia Jones

Thank you for working hard on negotiating on my behalf

4 months ago

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Kristie Luna

I like settlement process. Pleased with results.

4 months ago

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Val Gehringer

Great communication and excellent results

4 months ago

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Melissa Taylor

I have peace of mind about my credit being taken care of.

4 months ago

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enrique Beauchamp

i like the way they work l am happy l found them

4 months ago

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Belinda J Relue

People have have been very nice and friendly

4 months ago

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John Mcnamara

Quick progress..friendly service and very knowledgeable

4 months ago

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Jean Bailey

So grateful for the help. Thank you vm.

4 months ago

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Kim Voskanian

The customer service is great. They have been very helpful.

4 months ago

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MARIA COLON

Excelente servicio al cliente. Servicio personalizado.

4 months ago

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Gina White

I love the fact that NDR adds debts that were forgotten.

4 months ago

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Kathy Zimm

It seems to be taking a while with no contact as to where we're at.

4 months ago

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Edward

They have done a great job with helping eliminate my debt

5 months ago

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Emily Binning

Amazing, happened so fast! I am so pleased!

5 months ago

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Michael Williams

I have really been glad that I joined!!:

5 months ago

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Reply from National Debt Relief

Hi Michael,

Thank you for choosing National Debt Relief as your partner on your journey toward financial freedom!

Jul. 25th, 2025

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Karen-Seay Lindsey

Ease of mind. Contacted me right away to accept offer.

5 months ago

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Danily Nieves

Good attention and service! I recommend it!

5 months ago

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Anonymous

They have done a great job for me, thanks

5 months ago

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Kary Richards

They do what they said they would Not a.run around

5 months ago