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National Debt Relief

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8.1

Overall Score

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Pamela L Abelson Fairmont, MN

all works so well. they are more then willing to answer any questions I have. Helped me with many questions.

3 years ago

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Ruben Duran Menifee, CA

You're in good hands with this company. They came recommended, they are efficient, and they have delivered as promised.

3 years ago

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Conard. Fiser Green Cove Springs, FL

Everything is going the way it was explained. Everyone I have communicated with has been very clear and helpful.

3 years ago

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Orlinda Todachinie Los Angeles, CA

I like that they are able to make settlements that are affordable and resolved. It’s a good to know something is paid off.,

3 years ago

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Erika Burns ,

There is no seriousness at all, and they are quick to blame the customer for the mistakes that they make. Their customer service crew does not communicate with each other, so you, the customer have to tell your story countless times.

3 years ago

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Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

Dec. 18th, 2020

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Jaime Blasko New York, NY

Awesome experience , easy sign up. They settled 3 of 4 accounts with in my first year! Highly Recommend !

3 years ago

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Betty Mitchell Norwood, NY

i like the fact that i do not have to do a thing that they handle it all makes life much less stress full.

3 years ago

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Terry Pompano Beach, FL

Very good they already contacted my creditors and they already got one creditor to sign off really great

3 years ago

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Tim ,

Great company to resolve debt. They always let me know what’s going on and customer service is excellent!!!

3 years ago

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Rose cortez Henderson, NV

You guys said you would settle my accounts within two years. I would be done in five years with all payments. The last time I talked to someone in your office last time, she said that was wrong that I would have to pay for another five years. That makes me paying you guys 10 years. So I say your company misrepresented the facts of repayment.

4 years ago

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Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427

Aug. 7th, 2020

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Kent C Redford Boise, ID

It would be very helpful to me to receive a monthly status report on my account. Unless I call them I do not get any information as to what is happening.

4 years ago

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Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

Aug. 7th, 2020

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Tracie Los Angeles, CA

I am so happy that I can rest at night. I could not rest thinking about how much debit I was in. Thank you all so much

4 years ago

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Joan Boswell Fredericksburg, VA

I was very impressed with the knowledge and professionalism of everyone I dealt with during the process.

4 years ago

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Jason Bearden Tuscaloosa, AL

You are an average or less negotiation company. In the end, you ruined my credit for years. Next, now I have made it past the credit issue you are stringing me and the creditors for your monthly fees.

4 years ago

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Reply from National Debt Relief

It sounds like your experience was less than ideal. We always strive for excellent client experiences. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Aug. 3rd, 2020

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Guy F Faauaa Aurora, CO

very happy they did what they said they would. I'm on track but I think it will take longer than first thought

4 years ago

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Staci Herrley Laredo, TX

It has made a big difference in my life and taken a lot of stress off me. Your associate’s are very helpful and nice!

4 years ago

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Reply from National Debt Relief

Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Jul. 24th, 2020

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Louise S Wadsworth Alden, NY

So far, it has been an absolute pleasure.Bills are getting paid off and within 3 years we will be debt free.

4 years ago

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Terry R Lindsey Elkridge, MD

Taking just to long. Have enough cash in my account to start finalizing the last creditor. At this rate i will never get my credit back up. I should have just made arrangments with the creditors to pay them off.

4 years ago

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Reply from National Debt Relief

Thank you for the feedback. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Jul. 20th, 2020

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Crystal Edwards Little Rock, AR

They help you get your life on track & pay off debt quickly & easily!! Thanks to them I will be debt free soon!!

4 years ago

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Amelia Aderholt Birmingham, AL

Everyone is kind and responsive. With your permission, they handle everything so the stress is taken off you.

4 years ago

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John Harris Mobile, AL

Extremely pleased with NDR. I have had no problems. The staff has been extremely kind and professional.

4 years ago

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Ildefonso bongolan Graham, WA

I would like about this com.they are working hard to get you DEBT free!!Mine is almost done ..thanks NDR for ur help!!

4 years ago

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Johnie Whittiker Washington, DC

This is the best decision I have ever made. Finally after all this years I am getting ahead financially.

4 years ago

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Brenda Libbesmeier Richmond, MN

Not always available to answer questions. They haven't settled anymore accounts in Couple of months. Kind of left in the dark not really know what's going on

4 years ago

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Reply from National Debt Relief

Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.

Jul. 10th, 2020

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Khalid Nethagani Mechanicville, NY

The company is more interested in getting their negotiating fees than settling the debts . That’s is why they negotiate the biggest accounts first and leave the smaller one for last. Nothing really like their sales pitch “ get you out of debt fast.” Wish I had known this sooner. Not recommended!

4 years ago

National Debt Relief Logo

Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

Jul. 10th, 2020

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Leimomi Ochoa Stockton, CA

Taking long time to payoff but the staffings do alot of work to keep the cost down such as negotiate. Looking forward to be debts free!

4 years ago

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Paul Hatfield Orlando, FL

Over all they keep me informed, also they take all the stress out of the process of repairing my credit.

4 years ago

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Harold Peacock Seattle, WA

Why only 4 stars, well when I first signed up the process went great, got a couple of settlements, but haven't had an update of my accounts in ages

4 years ago

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Nancy Jean Price Roanoke, VA

So far so good. The only thing I would like to change would be that I would like an accounting quarterly on the payoffs. Otherwise, all is good.

4 years ago

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Alisha Brownsberger Prairie Village, KS

They have already settled 2 of my 4 accounts! I really appreciate the great effort they have put into helping me.

4 years ago

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Jerrold Bass Delray Beach, FL

So far very pleased with outcomes, negotiated settlements are better than expected. Keep up the good work. Thank you.

4 years ago

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Ruby ‘Aiea, HI

I like that you take me away from my creditors I dislike how long you take to make settlements while lining your pockets first with monies you collect from me monthly

4 years ago

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Jneanne Benson Prescott Valley, AZ

They have been helping me so much in getting myself out of debt and on the right path to a better financial future.

4 years ago

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Carlos Casarez Cheyenne, WY

Tried and still trying to reset my password with either calling in and leaving a message or an email with no reply just “confirming” You guys have got my message. Yes thank you for confirming with no response. Still locked out of my account

4 years ago

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Larry Wolchesky Hazleton, PA

If it wasn't for NDR I still would be paying high monthly minimum payments, plus high interest rates.

4 years ago

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donna Amsterdam, NY

what I like is they do their job with your creditors on your behalf,what I dislike is all the fees involved that they charge.we are trying to get out of debt and the fees are awful.

4 years ago

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Shellie Norcross, GA

Friendly staff every time I’ve called. Staff don’t “talk down to you” just because you’re in debt.

4 years ago

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Steve Gajewski Milwaukee, WI

They are helping me get out of debt while other companies have turned me down due to not having enough debt.

4 years ago

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Kellee Allen Dallas, TX

Answers all my questions and has been a great experience. I’m only paying 37% of my student loan debt!!!!!!

4 years ago

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Donald EuBanks Romine Lake Elsinore, CA

So far it's only a 1 star, hopefully it will go up soon. I started with NDR if August, not 1 card has been closed, and when I ask the agent when is this going to get started never answers me, poor communication. I'm still getting phone calls from the creditors every day. SO FAR NOT IMPRESS AT ALL

5 years ago

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Reply from National Debt Relief

Hello Donald,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 16th, 2019

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PT Fort Worth, TX

Very fast process. Everyone has been so professional & helpful. Hate I didn't do this earlier in my life

5 years ago

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Norma Jean Trout Palestine, TX

It is such a relieve to know that the pressure has been taken off of me . Finally I can sleep at night.

5 years ago

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Reply from National Debt Relief

We're happy to have helped bring you some relief in your situation, Norma Jean. Thank you for taking the time to share this with us.

Oct. 1st, 2019

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Eric Lee Denver, CO

Horrible...... Please do not use this company. Look elsewhere, please. This company took over $1,000 fee for "negotiation fee," before even making one payment towards the creditor. Also, when I ended my agreement with them they decided to take ALL of the money left in my "third party account....." You will not get anything back.....

5 years ago

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Reply from National Debt Relief

Hello Eric,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to further discuss your concerns.

Sep. 17th, 2019

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Kim Richard New Orleans, LA

They have been doing a good job so far. However, I would like to hear from them more with details about what's going on with my settlements.

5 years ago

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Gerry Cleburne, TX

It has thoroughly helped me get my financial life back on track. My debt to income ratio was through the roof.

5 years ago

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Chris H Bastrop, TX

NDR has been a life saver. Excellent customer service every time I speak with them. I would recommend NDR to everyone

5 years ago

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Keith Gillis Carmichaels, PA

I would not recommend national debt relief to any other customer. After some great success with one creditor they total lost all trust negiotiating a second settlement. In fact after all is said and done I will pay more out then my original debt amount.

5 years ago

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Reply from National Debt Relief

Hello Keith,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Mar. 20th, 2019

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dbg Seattle, WA

Signing up with National Debt relief has been a terrible mistake and one I would advise everybody else to stay away from. It has been over 6 moths and they have settled little debt for me and not delivered on their promises. The only reason they got a single star is because the program does not allow a 1/2 star

5 years ago

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Reply from National Debt Relief

Hello,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you

Mar. 20th, 2019

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Lola Brooksville, FL

Very courteous folks. sometimes they tend to go so fast it is hard to grasp everything. It seems as if they are on a time limit

5 years ago

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Angie M Albuquerque, NM

So far I am really pleased with how NDR has worked with my creditors and helped on getting my debt reduced.

5 years ago