Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Jodi

The program is easy to enroll and provides a huge relief when I felt like I was drowning and losing everything. The associates help are so helpful and supportive.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Jodi! We're truly glad to hear that enrolling in the program has brought you relief during such a stressful time. It means a lot to know that our team has been helpful and supportive—we're here to walk with you every step of the way as you move toward financial freedom.

May. 1st, 2025

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Rozella

It seems to be taking a while to get a settlement. I started this plan with Freedom back in February and I could only see 1 settlement and 1 negotiation. Maybe I don't understand the process. I haven't talked to anyone at Freedom for I believe a month.

1 year ago

Reply from Freedom Debt Relief

HI Rozella, It’s completely understandable to feel uncertain or frustrated if progress seems slow—especially when you're trusting a service to help you out of a difficult financial situation. Settlements can sometimes take a few months to negotiate depending on the creditor, the debt amount, and how much has built up in your dedicated account. An account specialist will be reaching out to address your concerns.

Apr. 30th, 2025

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Anonymously

I initially had a good experience with Joshua Brown, but he misled me about his availability, leaving me without support when needed. Thankfully, others on the team were very helpful. Overall, I'm finding the service beneficial, despite the initial communication issues.

1 year ago

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Maria Reid

There should be more detailed explanation in a message. Not just would you like to donate your debt / is it paid or not?? How do we know l? Or know which opt tells you if you chose such and such that means - you want … and explain. The messages are too short without details.

1 year ago

Reply from Freedom Debt Relief

Hi Maria, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

Apr. 23rd, 2025

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Connie Lewin

Patient is truly a virtue! I am thankful for the Freedom Debt Relief team making a smooth process with the creditors to negotiate the settlements during a difficult time.

1 year ago

Reply from Freedom Debt Relief

Hi Connie, we are happy to hear that the process have gone smoothly for you! Keep up the great work!

Mar. 14th, 2025

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Brian Hill

I love how I can always get ahold of someone and helps with any questions I have and already settled one depth for me amazing 👏 to work with definitely recommend to anyone

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Brian! We’re thrilled to hear that our team has been helpful and that you've already seen progress in your journey to becoming debt-free. If you ever need anything, don’t hesitate to reach out. We appreciate your recommendation and are here to support you every step of the way!

Mar. 13th, 2025

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Aline Smith Truitt

Love the professionalism that the customer service team has. I am very impressed with the quality of service that they provides . Thank you for all you has done for me

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Aline! Our customer service team takes great pride in providing professional and high-quality support, and we're so glad to hear that you've had a great experience. We're here for you every step of the way—thank you for trusting Freedom Debt Relief!

Mar. 13th, 2025

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Austin Zeigler

I’ve had a wonderful experience with them so far. They have helped me out when I have been in a very bad place financially and I appreciate FDR so much for that!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Austin! We're so glad we could be there for you during a difficult time. Helping our clients find financial relief and peace of mind is what we strive for every day. We appreciate you and are here to support you every step of the way!

Mar. 13th, 2025

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Wanda

I had a mixed experience. The responses were quick and addressed my questions well, but sometimes they didn't meet my expectations. Overall, I feel good about the service, having used them before, and found them to be okay.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your honest feedback, Wanda. We're glad to hear that our team was responsive and addressed your questions, but we understand that some aspects didn’t fully meet your expectations. Your experience is important to us, and we’re always looking for ways to improve.

Feb. 7th, 2025

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Virginia

I appreciate the considerate calls I receive, which make me feel valued. However, I've found myself overwhelmed with too many credit cards and bills, leading to financial stress. I'm eager to resolve these issues and regain control of my finances. Overall, I look forward to a more manageable situation.

1 year ago

Reply from Freedom Debt Relief

Hi Virginia, we understand how difficult it can be to see the light at the end of the tunnel, but we want to applaud you for taking the necessary steps to resolve your debts. We are here to sport you every step of the way, thank you for choosing FDR!

Feb. 15th, 2025

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Karen

Explained how everything will work. So all is going well. been paying debt faster than i thought it would happen. Always very pleasant when helping me with a question.

1 year ago

Reply from Freedom Debt Relief

Karen, we're thrilled to hear that things are going well and that you're seeing faster progress than expected! It's wonderful to know that the process has been clear and pleasant for you. We're always here to help with any questions you may have, and we're excited to continue supporting you on your journey to becoming debt-free. Keep up the great work!

Nov. 7th, 2024

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Verified Customer

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Melody

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Melody! We're thrilled to hear that our service was able to bring you peace of mind during a difficult time. Knowing that we helped make the process easier for you means everything to us. Your recommendation is greatly appreciated, and we're here for you anytime you need support. Thanks again for choosing Freedom Debt Relief, and for being part of our community!

Oct. 10th, 2024

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Verified Customer

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Karen Whitehead

The dashboard is so helpful! And everything well in timing of contacts. But I do realize I think I have to make an extra deposit to my dedicated account to help myself!

1 year ago

Reply from Freedom Debt Relief

Karen, we are happy to hear that you are satisfied with out dashboard ! We encourage you to make any extra deposits that you can to help speed up your program!

Oct. 22nd, 2024

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Michael

I found the service to be very helpful and understanding, which made my experience positive. I felt excited overall and appreciated the support I received. It was a great interaction that left me feeling satisfied.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Michael! We're thrilled to hear that you had a positive experience and felt supported throughout the process. Thank you for choosing FDR!

Oct. 17th, 2024

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Dale

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

Reply from Freedom Debt Relief

Thank you for your thoughtful review, Dale. We're pleased to hear that you found the offerings vibrant and enjoyed the atmosphere. We also appreciate your honesty about the concerns you experienced. Your feedback is valuable, and we’ll use it to make improvements and ensure a more reliable experience moving forward.

Sep. 13th, 2024

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Anonymously

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Karen

So easy to do . Start right away. No more stress about bills. Start all over, repairs your credit score. People are so helpful. You must see how they can help you. Amazing

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience! We’re thrilled to hear that our process has been easy and stress-free for you. If you need any further assistance, please don’t hesitate to reach out!

Jul. 26th, 2024

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Elizabeth

I found the customer service representatives to be well-trained and helpful. I feel confident in my interactions with them. While I usually have suggestions, nothing comes to mind that needs discussion right now.

1 year ago

Reply from Freedom Debt Relief

Hi Elizabeth, thank you for allowing us the opportunity to serve you. Keep up the great work, please let us know how we can continue to support you!

Jul. 22nd, 2024

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Julie

I had a great experience with them because they always answer my questions promptly and make me feel valued as a customer. I appreciate their excellent customer service.

1 year ago

Reply from Freedom Debt Relief

Hi Julie, we are happy to hear that we have been able to support you! Keep up the great work and please let us know how we can continue to support you!

Jul. 22nd, 2024

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James

Every time I've called customer service, they have been helpful and answered my questions. The product is fine. Overall, a positive experience with good customer service.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, James ! We're pleased to hear that you've had positive experiences with our customer service team and that your questions have been answered satisfactorily. We're glad you're happy with our overall service. If you need any further assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Elaine

I find it frustrating dealing with this company as their responses are not clear and I am left confused about my creditors. It would be helpful if they could provide more straightforward information to avoid any mistakes on my part.

1 year ago

Reply from Freedom Debt Relief

Hi Elaine, thank you for bringing this to our attention. We are sorry to hear that you feel this way, we would love the opportunity to speak with you and thoroughly answer any questions you have. Please be on the look out for further communication from our team.

Jul. 22nd, 2024

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Anonymous

I haven't heard from anyone for 3 days since my phone broke in the hospital, and I can't access my dashboard. I feel indifferent about it. It would be helpful to receive letters instead of relying on the computer, as not all of us are tech-savvy. I prefer correspondence through letters to stay informed.

1 year ago

Reply from Freedom Debt Relief

Hello, thank you for your feedback. We are sorry to hear that you are in the hospital, we hope you feel better soon. We encourage you to reach out to our customer service team to assist you with updates and answer any questions you have.

Jul. 22nd, 2024

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Diane

I like the fact that you're negotiating with my creditors to lower my balance. I am still responsible for the debt I made, but I'm not being overcharged with high interests rates

1 year ago

Reply from Freedom Debt Relief

Diane, we are happy to hear that we have been able to provide you with a solution that meets your needs and your future goals.

Jul. 15th, 2024

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Christine Mills

This program was easy, and after making regular payments I was eligible for a loan to pay all my debts off! I have already seen my credit score improve!

2 years ago

Reply from Freedom Debt Relief

Christine, your feedback is greatly appreciated, and it’s wonderful to see the positive impact our program has had on your financial journey. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Jul. 11th, 2024

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John

I am disappointed with the service as I sent questions and received no answers. The recommended solutions did not help me clear my debt as promised. I expected better assistance.

2 years ago

Reply from Freedom Debt Relief

Hi John, we are sorry to hear about this. We would like the opportunity to clear up any misunderstandings and answer any further questions you may have.

May. 10th, 2024

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Matthew

I found the service very helpful in guiding me to the right people to talk to. The representatives were attentive and addressed my questions about devices. Overall, it was a positive experience.

2 years ago

Reply from Freedom Debt Relief

Matthew, thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service helpful in guiding you to the right resources and that our representatives were attentive in addressing your questions.

May. 8th, 2024

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Albert

I like working with freedom debt relief because they were very honest and truthful of how things will work out and it was very pleasant to talk with the customer service

2 years ago

Reply from Freedom Debt Relief

Hi Albert, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Mar. 25th, 2024

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Renee

Every time I've called, they've always helped me. Just make sure you get the lawyer, make sure you sign up for that, because that's helped me a lot too.

2 years ago

Reply from Freedom Debt Relief

Hi Renee, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jul. 26th, 2023

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Anonymous

I am really disappointed. I wish I would have found a better way at the time, but my debt experience wasn't very high because I never really got into debt like this before. I felt that I was misguided by the original salesman that I talked to, and he never stood behind his word. I was stuck, I was in debt and this was the way I was going to get any help and I'm really disappointed.

2 years ago

Reply from Freedom Debt Relief

We are very sorry to hear you feel this way about your program. We are unable to locate your account with the information provided by this review. We encourage you to reach out to our customer service to discuss your options.

Jul. 26th, 2023

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Suzanne New York, NY

2 years ago

Reply from Freedom Debt Relief

This is so wonderful to hear, Suzanne! We know how hard it can be to ask for help and we are so grateful that you found us and trusted us. Thank you for taking the time to share your journey with us and we wish you nothing but continued success in your future!

Jul. 7th, 2023

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Amy Glover TX

I like how easy the program has been , and that I have an actual graduation date from the program. My bad credit has turned into good credit with their help.

3 years ago

Reply from Freedom Debt Relief

Hi Amy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jun. 19th, 2023

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Melissa Sevierville, TN

Helping me by doing the Work trying to settle they did reply that old or less in a timely manner and friendly manner. Very happy with my decision on using Freedom Debt Relief.

3 years ago

Reply from Freedom Debt Relief

Melissa! We are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!

Jun. 9th, 2023

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Delois Tyler, TX

Freedom debt stopped a lot of the phone calls from my debtors. I also make one monthly payment and pretty soon I will graduate in about a year and a half.

3 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Delois, thank you for allowing us the opportunity to help you get over that difficult bump in the process. We love seeing your progress!

May. 9th, 2023

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Anonymous

I started working with Freedom Debt Relief 3 years ago. They are very accomodating. Whatever issues or concerns I have, they are able to answer my questions.

3 years ago

Reply from Freedom Debt Relief

We look forward to you accomplishing your goals!

Apr. 26th, 2023

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Luis Clermont, FL

Reps have a knowledgeable background and willingness to help me. Always keep in touch on the progress I am making. Always answers my questions directly.

4 years ago

Reply from Freedom Debt Relief

We are so happy to hear you are pleased with our customer service, Luis! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jun. 8th, 2022

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Cristina Ranuschio

It helped me organize and take care of my debt without affecting my needs. Also, when I needed help maybe skipping one payment it was done without hassle.

4 years ago

Reply from Freedom Debt Relief

Cristina our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Apr. 20th, 2022

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Anonymous Minoa, NY

I've never had any issue with my account or with calling in needed assistance. I've never had experience when I've called them for systems that wasn't resolved at the time.

4 years ago

Reply from Freedom Debt Relief

We are glad to hear that you've never had an issue with our service. Providing our clients with the utmost level of service remains our number one focus. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Dec. 15th, 2021

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Sarah Marte-Lopez Durham, NC

Freedom Debt Relief has been a breeze to work with. Their representatives are always professional and have provided good guidance throughout my journey.

4 years ago

Reply from Freedom Debt Relief

Thank you, Sarah, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.

Dec. 14th, 2021

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Cheyenne Wilmers Marcellus, MI

It's a good move to pay off debt, however, Freedom Debt is taking more money from clients than they rightfully should. They also don't work for their clients in a timely manner for the best outcome of the clients they have.t however Freedo

4 years ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns regarding our program, Cheyenne. We ask you to consider the following when it comes to our settlement fees. Our program payments are often much lower than the required monthly minimum from creditors, offering clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. The good news is if you can afford the monthly deposit, our fees are already included! Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Trust in knowing our negotiators will always take the first opportunity to obtain the best settlements possible. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.

Dec. 14th, 2021

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Jamilla

I rate them so high because the customer service is top notch. There is someone there that will always answer your questions, and they don't make you feel bad for needing their services.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Jamilla! It's great to hear that we are always able to answer any question or concern you may have. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Dec. 14th, 2021

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Eloise Bennett Central Islip, NY

FDR has helped me to get ahead of my debt I'm now going on my third year with them. It's help me to manage my finances and understand how to budget as well

4 years ago

Reply from Freedom Debt Relief

That's great to hear, Eloise! We are glad to hear that not only are we helping you solve your debt, we are also helping you mange your finances and teaching you to budget! Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2021

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Gail Matthews Brandon, MS

FDR gives me peace of mind. I know I’m being taken care of. They work hard to negotiate my debt and help me thru the process. I can’t wait to graduate!!

4 years ago

Reply from Freedom Debt Relief

Thank you, Gail, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 26th, 2021

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Joni Lindsay Salt Lake City, UT

I have appreciated how they have negotiated settlements and reduced my debt while having enough flexibility to delay payment due dates when my income was less than reliable.

4 years ago

Reply from Freedom Debt Relief

Hello, Joni! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Jay Fort Wayne, IN

Freedom’s staff was very understanding, cooperative, and kept me informed via email and txt. They were able to negotiate well, to my satisfaction. I am glad I did it.

4 years ago

Reply from Freedom Debt Relief

Jay, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 22nd, 2021

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Ivallee Fowler Saint Clair, MI

Because they told me every cent I paid would go to my bills , I just found out this year there were different fees and when I called about it she laughed at me and was very rude .

4 years ago

Reply from Freedom Debt Relief

Hello, Ivallee! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 22nd, 2021

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Elizabeth Reedy Whitesboro, TX

Due to having 3-4 more payments on a debtor to being paid off and then something happens and they have to be re-negotiated. I am not paying again to same company. I am waiting on explanation!!!

5 years ago

Reply from Freedom Debt Relief

We're very disappointed to hear about recent experiences, Ms. Reedy. Unmet expectations are frustrating for anyone, no matter the situation. We will be sure to have an account specialist reach out to you regarding the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jun. 21st, 2021

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Gert R Andraeas

I have ben a member for around five years and FDR has never let me down and I have saved thousands. Have never had an issue with them. Highly recommended by me.

5 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Gert, we are thrilled to serve you in these last couple of years. We are here every step of the way and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

May. 25th, 2021

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CC Trenton, MI

Working with Freedom Debt Relief has been an absolute pleasure. The people that work for this company a very professional and very knowledgeable about what they're doing.

5 years ago

Reply from Freedom Debt Relief

We are thrilled to serve you. We look forward to your future success and we are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

May. 18th, 2021

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Carol Elaine Potts

They helped me through the whole process. Always answer any question I might have and they keep me informed on any changes there might be. Very satiated with their service.

5 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you, Ms. Carol, for such confident feedback! Making sure our clients feel well-supported is our number one focus. We cannot thank you enough for sharing. Thank you for choosing Freedom Debt Relief as your guide to financial freedom. Here's to a brighter financial future!

May. 17th, 2021

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Verified Customer

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Floyd

Fast response to assistance to any and all questions about my account. Detailed information about debtors harassing phone calls helped with piece of mind.

5 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Excellent feedback, Floyd! We are thrilled to hear how pleased you are with our service efforts. Hearing that our service has provided you with peace of mind is beyond rewarding. Thank you for the opportunity to serve your financial needs. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

Feb. 5th, 2021