Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Anonymous Warren, MI

As far as the people that work there, they are good, but I've had an issue and they keep telling me it's resolved and it was not resolved yet. It's not being paid off as fast as I would like.

5 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review. We would like to resolve any issues you are currently experiencing. Please provide us with your phone number or email address associated with your account so that we can reach out to you. Thank you for choosing Freedom Debt Relief!

Jun. 3rd, 2020

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Sheryl

I would recommend it. They're very knowledgeable and explain things. They put me at ease with all my bills. They keep me updated all the time with emails and calls.

5 years ago

Reply from Freedom Debt Relief

Hello, Sheryl! Thank you for taking the time to leave us a review! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 2nd, 2020

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Thomas Red Wing, MN

They've done exactly what they said. Iv'e kept up on all things and they've been very receptive to most of the things that I've asked. They've done a very good job for us.

5 years ago

Reply from Freedom Debt Relief

Hello, Thomas! Thank you for taking the time to leave us such wonderful feedback. Our team works hard to secure the best settlements possible and we're here for you every step along the way. If you need assistance, feel free to give Client Services a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 2nd, 2020

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Michael Bronx, NY

They work for me. They would settle my accounts and email me the stuff. They always keep in touch with what's going on to my credit. I'm glad with my decision.

5 years ago

Reply from Freedom Debt Relief

Thank you, Michael, for taking the time to leave us a review! Our experienced team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 2nd, 2020

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Francis Tavares, FL

They keep in touch all the time through text and email. Every time I call there were no issues and they understand the situation I'm in so we get support.

5 years ago

Reply from Freedom Debt Relief

Hello, Francis! Thank you for your amazing feedback regarding your experience! We want to make sure our clients are well informed of how the process works and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jun. 2nd, 2020

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KOJI ITO

Very friendly and quick response helps a lot. Customer service is excellent. Need to pay fees, but it’s worth to remove financial concerns and stress.

5 years ago

Reply from Freedom Debt Relief

Hi Koji! We are glad we could give you excellent service while assisting you on this financial journey. Remember to check your progress on your Client Dashboard at or contact Client Services at 1-800-655-6303 for updates concerning your program. Thank you for choosing Freedom Debt Relief.

May. 19th, 2020

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James Littlejohn

My experience has been great. No worries because the best professionals I know are handling my debt issues. FDR has been a lifesaver for me and my wife.

5 years ago

Reply from Freedom Debt Relief

James, thank you so much for leaving us a review. We are so glad you trusted us to be your partner in becoming debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!

May. 19th, 2020

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Lori Hollywood, FL

Excellent customer service! Does great with getting bills down & paid off!Always available to answer questions. Very happy with progress since last aug.

5 years ago

Reply from Freedom Debt Relief

Lori, we are so glad to hear that you are please with our services at this time. If you have any questions or concerns regarding your account please call Client Services at (800) 655-6303.

May. 10th, 2020

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John Defoor Carl Junction, MO

When started with them was promised to be debt free in 4 yrs I'm in 4 yr an still not close to being debt free !! They take to much for their services not leaving much for the debt they move way to slow !! In 3 years only one has been paid off

5 years ago

Reply from Freedom Debt Relief

Hi John! Thank you for sharing your thoughts with us. Please keep in mind our objective is to settle your accounts in a timely manner so you can become debt-free as soon as possible. If you would like to discuss your account more in-depth please reach out to our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!

May. 6th, 2020

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Anthony j spadaccini Wilmington, DE

At first i was weary that it would take a long time. But fdr uses a professional strategy working with your creditors to get the debt paid off in good time.

5 years ago

Reply from Freedom Debt Relief

Anthony, we are grateful for your honest review. We understand that waiting for a settlement can be tough at time, however we are glad that you trust us as we have a plan to resolve your debt. If you ever have any questions please feel free to call Client Services at (800) 655-6303.

Apr. 29th, 2020

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Kenneth

I can go on their website and when they do make an agreement, they always text me on my phone to work because I have to approve it. They've made a couple of agreements.

5 years ago

Reply from Freedom Debt Relief

Congratulations, Kenneth, on the settlements you've gained! You're making great strides toward financial freedom. Great job on utilizing your Client Dashboard. You can also chat with us live if you have any questions when logged in. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!

Apr. 24th, 2020

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Tonya

I have enjoyed working with FDR. I feel my negotiations have gone well and they have been quick to answer any questions. I would recommend this company to others who feel they have no other options.

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Ms. Tonya. Thank you for sharing how pleased you've been with our service. We've also enjoyed witnessing your progression toward a debt-free future. As we continue this journey, let us know how we can be your greatest supporters. Thank you for being the best part of Freedom Debt Relief!

Apr. 24th, 2020

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Marilyn B

We are beyond thrilled that Freedom debt Relief has resolved all but one of our debts, and is aggressively working to resolve the last one. Thank you, Freedom Debt Relief!

5 years ago

Reply from Freedom Debt Relief

Our pleasure, Marilyn! Thank you for trusting our ability to negotiate and settle the enrolled balances. It is your hard work and dedication to our process that has gotten you so far. Congratulations! You are so close to reaching financial freedom. You can do this! Thank you for allowing Freedom Debt Relief to be your guide.

Apr. 24th, 2020

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Calvin A Richards

All good. The debt I started with was lifted as soon as I signed up. The payment relief was like a gift. I'll be finished in June. 3 down an none to go

5 years ago

Reply from Freedom Debt Relief

Calvin, congratulations on your success thus far! We are so happy to see you reach your goals. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2020

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Barry Sparta, NC

They're very good at communicating with me and answering my questions. They've been a little slower than I anticipated at reaching resolution but they have explained their slow.

5 years ago

Reply from Freedom Debt Relief

We appreciate the feedback, Barry, and appreciate your patience. Trust in knowing our negotiators take every opportunity to settle the enrolled balances. Always feel free to visit your Client Dashboard to view the progress you've made! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 21st, 2020

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Barbara Baltimore, MD

They're willing to accept less money and they keep me up to date as to when my payment was started with that company and when it will end so I'm well up to date on that.

5 years ago

Reply from Freedom Debt Relief

Barbara, amazing feedback! We are thrilled to hear you are using your Client Dash Board. You can access the Dashboard at fdrclient if you want to get an update on your program progress. Thank you for choosing Freedom Debt Relief on your financial journey.

Jul. 13th, 2020

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Sarah

My experience has been wonderful. Everyone I've dealt with at FDR has been kind, helpful, and nonjudgmental and they settled my debt without any hassle.

5 years ago

Reply from Freedom Debt Relief

Greetings Sarah! We are so glad the program could be comfortable and without judgment. We understand this is not an easy decision to make, and we applaud each client for taking the first step to becoming debt-free. Remember, you can view your accomplishments with us by logging into your Client Dashboard. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Apr. 21st, 2020

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Mary Jane Spencer

Over all, it's been very good. My only disappointment is that on 3-11-2020, I got an email saying a Completion pack was in the mail. I have not received it.

5 years ago

Reply from Freedom Debt Relief

Mary, congratulations on completing your program and reaching your goals of becoming debt-free! If you have concerns regarding your account please call Client Services at (800) 655-6303.

Apr. 3rd, 2020

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Emma Means

Wonderful! The counselors have always been very helpful and they give me their full attention. The friendly help and patient help is very comforting.

5 years ago

Reply from Freedom Debt Relief

Emma, thank you for such a kind review. We are so glad to be your partners on this journey towards a brighter financial future. If at any time you need our assistance please call Client Services at (800) 655-6303.

Apr. 2nd, 2020

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Ashley

Very positive. Wonderful customer support. Friendly representatives who provide all of the information needed and answered any and all of my questions.

5 years ago

Reply from Freedom Debt Relief

Ashley, we are so glad to hear that you are pleased with our services thus far. We look forward to you continued success, and if you ever have any questions or concerns regarding your account please call Client Service at (800) 655-6303.

Apr. 2nd, 2020

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Jocelyn

There have been some challenges with unknowledgeable customer service representatives. However it seems the company has addressed those issues and calling in has been a much better experience.

5 years ago

Reply from Freedom Debt Relief

Hi Jocelyn! Thank you for bringing this to our attention, and we constantly work to better our client's experience in our program. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.

Mar. 26th, 2020

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Kim Herrington

Amazing people. They are so helpful and understanding. We were given personal space to make decisions and determine the best outcome for us. Highly recommend this company.

5 years ago

Reply from Freedom Debt Relief

Kim, thank you for your kind review. We are happy to be your debt settlement company and are excited to see you complete the program successfully. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Mar. 26th, 2020

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Valencia

I highly recommend freedom debt relief they are professional and patience with your needs and understanding always there to help with all situations step by step and patience with your needs

5 years ago

Reply from Freedom Debt Relief

Hello Valencia, thank you for your feedback. We are so excited to work with you and help you become debt-free. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.

Mar. 25th, 2020

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Karen

Great experience so far I couldn't be any happier at how thing have been moving along. They are quick to respond to all my emails and dashboard uploads.

5 years ago

Reply from Freedom Debt Relief

Karen, thank you for your feedback about our services. If at any time you have any questions or concerns regarding your account please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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April Oakley

In the beginning everything was good I signed up with no problems. Updates were always on time. But when it came to needing help with some important things the ball was dropped not once but twice and I found myself wondering what is going on after all the paperwork I signed and all the money and time I spent at the end someone Canceled me. I was very hurt behind that I was thankful I had copies. Please keep copies because they don't.

5 years ago

Reply from Freedom Debt Relief

We're sorry that you feel this way, Ms. Oakley. We are never intending to make this process more difficult. If you still have questions or concerns regarding this matter, please contact Client Services at (800) 655-6303 so they can further assist you. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Daniel

They've been pretty on top of everything and send me emails on a regular basis. Sometimes I wish they were a little bit quicker but it's working and better than filing for bankruptcy.

5 years ago

Reply from Freedom Debt Relief

Daniel, thank you for your honest feedback. We strive to get better every day, so know we listen to all feedback. If at anytime your concerned about your account please call Client Services at (800) 655-6303.

Mar. 18th, 2020

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Helen

Just really good people who make me feel welcome and have a way of calming me down when I feel like I am asking crazy questions. We've gotten two bills settled.

5 years ago

Reply from Freedom Debt Relief

Congratulations! It's the hard work and effort you've given that has allowed us to get to this point. We could not be prouder of your accomplishments with us. As the journey continues, we encourage you to connect with us any time you have questions regarding your account. We're available 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Mar. 19th, 2020

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John Scalise

Freedom Debt Relief, has done everything the said they would do, kept there promise ans since the beginning's, there has been no issues. I'm very Happy with everything so far...

5 years ago

Reply from Freedom Debt Relief

John, we appreciate your review. We are so glad that you are satisfied with our services thus far, and if you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2020

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L Pierpoint

Experience has been positive, for the most part. I would feel better if they did more with the 1 creditor who has 2 large balances and who reached out after a year of not paying.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts. We understand waiting for a settlement can be hard, but please know that our team of negotiators are professionals at what they do and work hard to save you the most amount of money possible. If you are ever concerned about your account please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Michelle Rowe

Wonderful, fabulous, perfect!!! I'm glad I chose FDR to take care of my debt. It has been a great relief to me, thank you to all the representatives whom have helped me!

5 years ago

Reply from Freedom Debt Relief

Michelle, we are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Ralph

Great Freedom Debt will work with your debt and lower the debt for less money. The company let's you know exactly how they will deal with your debt. Great Communication.

5 years ago

Reply from Freedom Debt Relief

Ralph, thank you for sharing your thoughts about our program. We are so excited to continue working with you and resolving your debt. Thank you for being the best part of Freedom.

Mar. 19th, 2020

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Quivonna Stainbrook

The process takes longer than I expected and some of my accounts got writ ten off as bad debts si I decided to remove those and close my account. But two of my enrolled accounts were completed. I also realize that in order to move faster, you have to deposit more money.

5 years ago

Reply from Freedom Debt Relief

Quivonna, thank you for sharing your thoughts about our program. We are sorry to hear that you are not pleased with the time of our negotiations, however, please understand that we are professionals at what we do and our negotiator do their best to save you as much money as possible. If you are ever concerned about your account please feel free to call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2020

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Sherryl Kleider

So far Freedom Debt Relief has been excellent to work with. They answer all questions I have and when emailing them documentation, they reply immediately.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Sherryl! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! They can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Teresa

It was very good. They explain everything very well and made sure you understood the process. Once they started getting creditors settle, you were able to see that on your dashboard.

5 years ago

Reply from Freedom Debt Relief

Hi Teresa! Thank you for your feedback! We are happy to hear that you are satisfied with your program and that you are using your Client Dashboard! It is such a great tool to utilize to stay up to date! If you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Teresa Linderman

My experience has been amazing . They ate readily available to answer any question I may have . They are friendly and professional every step of the way .

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Teresa! We take pride in what we do and want to make sure all clients are having a great experience with our company! Remember, you can follow along with your program progress online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Teresa Lee Raynor

Freedom Debt Relief has helped me get out of debt and I don’t know what I would have done without their help! Thank you so much Freedom Debt Relief!

5 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Hi Teresa! Thank you for your feedback and congratulations on your first settlement! Keep up the great work and remember, you can follow along with your success on your Client Dashboard! Thank you for being the best part of Freedom Debt Relief!

Mar. 18th, 2020

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Y

They keep you updated well but they don't tell you the tax ramifications in advance and don't help you out once that situation occurs but I feel good about them and don't regret it at all.

5 years ago

Reply from Freedom Debt Relief

We are so sorry that you feel this way. Our goal is to provide our clients with complete transparency. If you are still having a concern about this, please contact Client Services at (800) 655-6303 so we can get you the help you need. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Anonymous Richmond, VA

I feel very confident that they will be able to provide me with relief from my credit card debt. They have shown me they are reliable and the have integrity.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 13th, 2020

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Lori

It takes a little time. It feels like forever, but it goes quickly. I'm very happy with my decision on Freedom Debt Relief. They work with you every step of the way.

5 years ago

Reply from Freedom Debt Relief

Lori, we are happy to be your debt settlement company and are excited to see you complete the program successfully! If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.

Mar. 12th, 2020

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Diane Fuschetti

I think for the situation I was in it is the best company to deal with. They are pleasant helpful, patient and take the time to explain everything to you

5 years ago

Reply from Freedom Debt Relief

Diane, thank you for your feedback! We strive to provide you with excellent service, and we love giving our clients as much information as possible. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 5th, 2020

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Lori Payne

Communication is key in situations such as this and FDR kept me updated every step of the way. The sign up and debt negotiation processes were quick and easy.

5 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Lori! We are happy to hear that you have appreciated your experience so far! We want to make our clients feel welcomed and we will be here every step of the way. So if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020

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Kevin Fetterhoff

Very helpful, it works, at first it seems like they are just taking your money and nothing happens but suddenly you start settling accounts, then another, and another.

5 years ago

Reply from Freedom Debt Relief

Hi Kevin! Thank you for taking the time to leave us a review! We love hearing about our client's success in our program. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020

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Michele

Freedom Debt Relief was there for me en I was at my lowest. They walked me through every step. I would choose Freedom Debt relief if I should ever have this problem again.

5 years ago

Reply from Freedom Debt Relief

Hello Michele! Thank you for choosing us to be your partner in becoming debt-free! We will be here every step of the way! Don't forget you can follow along with your program progress through your Client Dashboard. Thank you for being the best part of Freedom Debt Relief!

Mar. 5th, 2020

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Don Pimpleton

It's been a great experience with FDR when l call them they will always help me with any questions that I may be concerned about by explaining my questions

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Don! We appreciate your generous feedback about our company! We care about our clients and we work hard to build a relationship with them, so they can be as comfortable as possible while in the program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for being a valued client of Freedom Debt Relief!

Mar. 5th, 2020

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Robin Griffin

The experience with Freedom Debt Relief has been great! I've loved how easy everything works, and I love knowing I can call at any time with concerns or questions.

5 years ago

Reply from Freedom Debt Relief

Hi Robin! We are pleased to hear about your positive experience with our program. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard. Thank you for being the best part of Freedom Debt Relief!

Mar. 5th, 2020

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5 Reading, PA

They work with you through your debt and make it so your payments are something you can afford. They are very knowledgeable about debt release. They keep you well updated.

5 years ago

Reply from Freedom Debt Relief

Stephanie, thank you for taking the time to leave us a review. We love being to provide our clients with an affordable solution to their finances. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.

Mar. 1st, 2020

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5 Pittsburgh, PA

I needed some help with the bills and getting out of debt and they've done it in a limited amount of time. They were great. They always listen and get answers, very helpful.

5 years ago

Reply from Freedom Debt Relief

Thank you! We enjoy assisting our clients through this journey and love to provide them with as much information as possible to help the process. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Mar. 1st, 2020

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5 Reseda, CA

If you have serious debt, this is the place to go. They are always available and the follow through is good. They did everything they said they were going to do.

5 years ago

Reply from Freedom Debt Relief

Thank you! We are glad to see another satisfied client. Feel free to reach out to Client Services if you ever need any assistance at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Mar. 1st, 2020

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Sandra

FDR has been such a great help. I can't thank you enough. Anytime I have questions someone is available to give me the answers. I can't thank you enough!!!

5 years ago

Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team, Sandra. Our experience and many resources allows us to address your questions. If you need anything please call 800-500-6303. Thank you for choosing Freedom Debt Relief.

Jul. 13th, 2020

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Adele Averill

Good experience. A weight off my mind. Good to know I will have paid off my debt in 3 years. Stay the course as it's hard to see your credit score drop but promising to know it will begin to improve as debt gets resolved.

5 years ago

Reply from Freedom Debt Relief

Adele, we are pleased to hear you have been satisfied with your experience. Our program could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

Feb. 26th, 2020