Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Julie

I had a great experience with them because they always answer my questions promptly and make me feel valued as a customer. I appreciate their excellent customer service.

1 year ago

Reply from Freedom Debt Relief

Hi Julie, we are happy to hear that we have been able to support you! Keep up the great work and please let us know how we can continue to support you!

Jul. 22nd, 2024

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James

Every time I've called customer service, they have been helpful and answered my questions. The product is fine. Overall, a positive experience with good customer service.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, James ! We're pleased to hear that you've had positive experiences with our customer service team and that your questions have been answered satisfactorily. We're glad you're happy with our overall service. If you need any further assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Elaine

I find it frustrating dealing with this company as their responses are not clear and I am left confused about my creditors. It would be helpful if they could provide more straightforward information to avoid any mistakes on my part.

1 year ago

Reply from Freedom Debt Relief

Hi Elaine, thank you for bringing this to our attention. We are sorry to hear that you feel this way, we would love the opportunity to speak with you and thoroughly answer any questions you have. Please be on the look out for further communication from our team.

Jul. 22nd, 2024

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Diane

I like the fact that you're negotiating with my creditors to lower my balance. I am still responsible for the debt I made, but I'm not being overcharged with high interests rates

1 year ago

Reply from Freedom Debt Relief

Diane, we are happy to hear that we have been able to provide you with a solution that meets your needs and your future goals.

Jul. 15th, 2024

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Christine Mills

This program was easy, and after making regular payments I was eligible for a loan to pay all my debts off! I have already seen my credit score improve!

1 year ago

Reply from Freedom Debt Relief

Christine, your feedback is greatly appreciated, and it’s wonderful to see the positive impact our program has had on your financial journey. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Jul. 11th, 2024

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John

I am disappointed with the service as I sent questions and received no answers. The recommended solutions did not help me clear my debt as promised. I expected better assistance.

1 year ago

Reply from Freedom Debt Relief

Hi John, we are sorry to hear about this. We would like the opportunity to clear up any misunderstandings and answer any further questions you may have.

May. 10th, 2024

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Matthew

I found the service very helpful in guiding me to the right people to talk to. The representatives were attentive and addressed my questions about devices. Overall, it was a positive experience.

1 year ago

Reply from Freedom Debt Relief

Matthew, thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service helpful in guiding you to the right resources and that our representatives were attentive in addressing your questions.

May. 8th, 2024

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Albert

I like working with freedom debt relief because they were very honest and truthful of how things will work out and it was very pleasant to talk with the customer service

1 year ago

Reply from Freedom Debt Relief

Hi Albert, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Mar. 25th, 2024

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Renee

Every time I've called, they've always helped me. Just make sure you get the lawyer, make sure you sign up for that, because that's helped me a lot too.

2 years ago

Reply from Freedom Debt Relief

Hi Renee, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jul. 26th, 2023

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Anonymous

I am really disappointed. I wish I would have found a better way at the time, but my debt experience wasn't very high because I never really got into debt like this before. I felt that I was misguided by the original salesman that I talked to, and he never stood behind his word. I was stuck, I was in debt and this was the way I was going to get any help and I'm really disappointed.

2 years ago

Reply from Freedom Debt Relief

We are very sorry to hear you feel this way about your program. We are unable to locate your account with the information provided by this review. We encourage you to reach out to our customer service to discuss your options.

Jul. 26th, 2023

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Suzanne New York, NY

2 years ago

Reply from Freedom Debt Relief

This is so wonderful to hear, Suzanne! We know how hard it can be to ask for help and we are so grateful that you found us and trusted us. Thank you for taking the time to share your journey with us and we wish you nothing but continued success in your future!

Jul. 7th, 2023

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Amy Glover TX

I like how easy the program has been , and that I have an actual graduation date from the program. My bad credit has turned into good credit with their help.

2 years ago

Reply from Freedom Debt Relief

Hi Amy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jun. 19th, 2023

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Melissa Sevierville, TN

Helping me by doing the Work trying to settle they did reply that old or less in a timely manner and friendly manner. Very happy with my decision on using Freedom Debt Relief.

2 years ago

Reply from Freedom Debt Relief

Melissa! We are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!

Jun. 9th, 2023

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Delois Tyler, TX

Freedom debt stopped a lot of the phone calls from my debtors. I also make one monthly payment and pretty soon I will graduate in about a year and a half.

2 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Delois, thank you for allowing us the opportunity to help you get over that difficult bump in the process. We love seeing your progress!

May. 9th, 2023

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Anonymous

I started working with Freedom Debt Relief 3 years ago. They are very accomodating. Whatever issues or concerns I have, they are able to answer my questions.

2 years ago

Reply from Freedom Debt Relief

We look forward to you accomplishing your goals!

Apr. 26th, 2023

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Luis Clermont, FL

Reps have a knowledgeable background and willingness to help me. Always keep in touch on the progress I am making. Always answers my questions directly.

3 years ago

Reply from Freedom Debt Relief

We are so happy to hear you are pleased with our customer service, Luis! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jun. 8th, 2022

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Cristina Ranuschio

It helped me organize and take care of my debt without affecting my needs. Also, when I needed help maybe skipping one payment it was done without hassle.

3 years ago

Reply from Freedom Debt Relief

Cristina our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Apr. 20th, 2022

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Anonymous Minoa, NY

I've never had any issue with my account or with calling in needed assistance. I've never had experience when I've called them for systems that wasn't resolved at the time.

4 years ago

Reply from Freedom Debt Relief

We are glad to hear that you've never had an issue with our service. Providing our clients with the utmost level of service remains our number one focus. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Dec. 15th, 2021

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Sarah Marte-Lopez Durham, NC

Freedom Debt Relief has been a breeze to work with. Their representatives are always professional and have provided good guidance throughout my journey.

4 years ago

Reply from Freedom Debt Relief

Thank you, Sarah, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.

Dec. 14th, 2021

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Cheyenne Wilmers Marcellus, MI

It's a good move to pay off debt, however, Freedom Debt is taking more money from clients than they rightfully should. They also don't work for their clients in a timely manner for the best outcome of the clients they have.t however Freedo

4 years ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns regarding our program, Cheyenne. We ask you to consider the following when it comes to our settlement fees. Our program payments are often much lower than the required monthly minimum from creditors, offering clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. The good news is if you can afford the monthly deposit, our fees are already included! Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Trust in knowing our negotiators will always take the first opportunity to obtain the best settlements possible. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.

Dec. 14th, 2021

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Jamilla

I rate them so high because the customer service is top notch. There is someone there that will always answer your questions, and they don't make you feel bad for needing their services.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Jamilla! It's great to hear that we are always able to answer any question or concern you may have. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Dec. 14th, 2021

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Eloise Bennett Central Islip, NY

FDR has helped me to get ahead of my debt I'm now going on my third year with them. It's help me to manage my finances and understand how to budget as well

4 years ago

Reply from Freedom Debt Relief

That's great to hear, Eloise! We are glad to hear that not only are we helping you solve your debt, we are also helping you mange your finances and teaching you to budget! Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2021

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Gail Matthews Brandon, MS

FDR gives me peace of mind. I know I’m being taken care of. They work hard to negotiate my debt and help me thru the process. I can’t wait to graduate!!

4 years ago

Reply from Freedom Debt Relief

Thank you, Gail, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 26th, 2021

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Joni Lindsay Salt Lake City, UT

I have appreciated how they have negotiated settlements and reduced my debt while having enough flexibility to delay payment due dates when my income was less than reliable.

4 years ago

Reply from Freedom Debt Relief

Hello, Joni! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Jay Fort Wayne, IN

Freedom’s staff was very understanding, cooperative, and kept me informed via email and txt. They were able to negotiate well, to my satisfaction. I am glad I did it.

4 years ago

Reply from Freedom Debt Relief

Jay, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 22nd, 2021

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Ivallee Fowler Saint Clair, MI

Because they told me every cent I paid would go to my bills , I just found out this year there were different fees and when I called about it she laughed at me and was very rude .

4 years ago

Reply from Freedom Debt Relief

Hello, Ivallee! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 22nd, 2021

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Elizabeth Reedy Whitesboro, TX

Due to having 3-4 more payments on a debtor to being paid off and then something happens and they have to be re-negotiated. I am not paying again to same company. I am waiting on explanation!!!

4 years ago

Reply from Freedom Debt Relief

We're very disappointed to hear about recent experiences, Ms. Reedy. Unmet expectations are frustrating for anyone, no matter the situation. We will be sure to have an account specialist reach out to you regarding the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jun. 21st, 2021

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Gert R Andraeas

I have ben a member for around five years and FDR has never let me down and I have saved thousands. Have never had an issue with them. Highly recommended by me.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Gert, we are thrilled to serve you in these last couple of years. We are here every step of the way and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

May. 25th, 2021

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CC Trenton, MI

Working with Freedom Debt Relief has been an absolute pleasure. The people that work for this company a very professional and very knowledgeable about what they're doing.

4 years ago

Reply from Freedom Debt Relief

We are thrilled to serve you. We look forward to your future success and we are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

May. 18th, 2021

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Carol Elaine Potts

They helped me through the whole process. Always answer any question I might have and they keep me informed on any changes there might be. Very satiated with their service.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you, Ms. Carol, for such confident feedback! Making sure our clients feel well-supported is our number one focus. We cannot thank you enough for sharing. Thank you for choosing Freedom Debt Relief as your guide to financial freedom. Here's to a brighter financial future!

May. 17th, 2021

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Floyd

Fast response to assistance to any and all questions about my account. Detailed information about debtors harassing phone calls helped with piece of mind.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Excellent feedback, Floyd! We are thrilled to hear how pleased you are with our service efforts. Hearing that our service has provided you with peace of mind is beyond rewarding. Thank you for the opportunity to serve your financial needs. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

Feb. 5th, 2021

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Pamela

My experience with Freedom Debt Relief has been good. My debt is being paid off. I get a monthly statement on my progress so I don‚Äôt wonder if my money is going towards my debt.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

We are thrilled to be your financial solution to debt-relief, Ms. Pamela. Thank you for the opportunity to serve your financial needs. We appreciate you for taking the time to share your experiences with us. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Freedom Debt Relief.

Feb. 5th, 2021

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John Canton, OH

A while back I made contact with them to see if I could lower my payments and they were very accommodating. I truly felt like my situation was their concern.

4 years ago

Reply from Freedom Debt Relief

Thank you, John, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're glad we're able to help! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2021

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Tina

If you are in debt, this is a great company. They have done a lot to turn things around for my credit. There is value in everything they do. I feel good.

4 years ago

Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, Tina. we provide total customer gratification. We are here every step of the way and aim to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jan. 5th, 2021

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Marcia

They’re a great company. They were really willing to help us and get on top of our credit problems. All our questions were answered readily and the process was explained.

4 years ago

Reply from Freedom Debt Relief

Marcia, we are over the moon to receive such stunning feedback! We listen to our client's needs and find solutions that make a real difference in their financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jan. 5th, 2021

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Richard Edmond

At the end it worked out but it seems your departments are on different tracks when they should be on the same. Your machines and humans should match up together a little more than they do.

4 years ago

Reply from Freedom Debt Relief

Richard Edmond, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Jan. 5th, 2021

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Minerva Donato

My experience with Freedom Debt Relief has been great. They have helped me rebuilt my credit score tremendously and have settled all my accounts in a timely manner.

4 years ago

Reply from Freedom Debt Relief

Minerva, thank you for commenting today. We are thrilled to hear your credit is improving. We thank you for being a valued client of Freedom Debt Relief. Keep up the great work and have Thank you for choosing Freedom Debt Relief.

Jan. 5th, 2021

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Tammy Seamons

They have took the stress off of me,an went up and beyond to help me,and get my loans lower as possible. I thank them from bottom of my heart for helping me.

5 years ago

Reply from Freedom Debt Relief

We really appreciate your comments in regards to your program, Tammy. We fight very hard to help eliminate your debt so you can save money and time. We are thrilled you have taken the first step to resolve your debt. We look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2020

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Carol Reddicks

There service is very, customers service are excellent, and you don't have to wait for every for someone to talk to you and that's what I like about freedom death relief.

5 years ago

Reply from Freedom Debt Relief

Carol, thank you for sharing today. We strive to assist our clients and find options that can support their busy schedules. We are 7 days a week we can be reached by phone, email, and the Client Dashboard. Please call at 800-655-6303, thank you for choosing Freedom Debt Relief.

Dec. 17th, 2020

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Anonymous

Wanted to get our finances under control and every step of the process, they let me know what was going and gave me all the information I need. I feel more comfortable.

5 years ago

Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team. We listen to our client's financial background and we develop options to help resolve their debt. Our years of experience allow us to make this process easy and understandable.

Nov. 18th, 2020

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Anonymous

Everyone I spoke with there has been very helpful. Several time I have called, they helped me understand what was going on. It has worked out very well for us.

5 years ago

Reply from Freedom Debt Relief

Thank you for your thoughtful review. We continue to strive for excellence in customer care. We need to connect with our client. We understand the hardship and we want to be a place a safe place with care. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 18th, 2020

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Linda Lowrie

It's been pretty good it has it's pros and cons , goof thing to do if you are bhind on credit cards and stops them from calling you all the time begging and threats over the phone

5 years ago

Reply from Freedom Debt Relief

Amazing feedback, Linda! We are thrilled you have taken the first step to resolve your debt. We are here to fight for each settlement to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Nov. 18th, 2020

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Evelyn

I get regular emails from them and they have been helping me. I haven’t had any problems. They have done a good job. I feel good about it and satisfied.

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Ms. Evelyn, and thank you for taking the time to share. It is rewarding to hear how pleased you are with our efforts overall. If any questions come up, always remember Client Services is available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief! Here's to a debt-free future.

Oct. 21st, 2020

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Anonymous

Support is always reachable and very courteous and friendly. They are easy to talk with and very on top of things. It was the best option for what I was going through.

5 years ago

Reply from Freedom Debt Relief

Your feedback is greatly appreciated! Our advocates in Client Services work hard to provide a supportive, comfortable atmosphere for our clients. Hearing how satisfied you are with our efforts is beyond rewarding. Thank you for allowing Freedom Debt Relief to be your guide to a debt-free future.

Oct. 21st, 2020

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Coakley

From the beginning to the end they have come through with it well. Hope they continue to hire the best friendly, trustworthy representatives that are straight to the point.

5 years ago

Reply from Freedom Debt Relief

We appreciate you sharing with us today, Coakley. We strive to create a culture of people who have the compassion to serve others. We are thrilled you took the first steps to resolve your debt. We are excited to see the coming success. Thank you for choosing Freedom Debt Relief for your financial journey.

Oct. 23rd, 2020

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Gina

Freedom Debt seems like a reputable company and it has been great for me because I am getting out of debt. They are very professional and friendly and always available.

5 years ago

Reply from Freedom Debt Relief

Gina thank you for being so kind in your review about us today. We strive to provide quality customer service. We have been assisting clients across the nation since 2002, and we are looking forward to continuing our service. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Oct. 23rd, 2020

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James

My account has been settled nicely and they have done a good job so far. I hope they are able to keep on schedule that they promised. At this time they are progressing and I think signing up was a wise decision.

5 years ago

Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, James. We strive to get the best settlement possible. Remember our values and proposed times our estimates. Many variable could effect it. However, our estimates come form years of experience and success. We thank you for joining our service in your financial journey. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Oct. 19th, 2020

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Hall

This is my second time with them and they are helping me a lot. They helped me a lot the first time and they are helping me a lot now. It is the best.

5 years ago

Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, Hall. We are thrilled that you wish to use our service again. We will treat you with the same respect as the first time. You might also see improvement in our areas of weakness. We look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Oct. 19th, 2020

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Bushman

Their services are good enough. I didn’t want to take out another loan and be in the same boat in five years. On their website they have a dashboard that they communicate with and they email every once in a while.

5 years ago

Reply from Freedom Debt Relief

We really appreciate your comments in regards to your program, Bushman. We want to be more than good enough. We don't want to just save you a few dollars, we want to make sure you're financially sustainable. Please if you have any questions or concerns please reach out to our customer service team 800-655-6303. We are thrilled that you're utilizing the resources to keep track of your program progress. Thank you for being a valued client of Freedom Debt Relief!

Oct. 16th, 2020

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Jane

A good company. Freedom helps you when you need help. I’ve had some really bad experiences since I lost my job and they have helped me a lot. They did a very good job.

5 years ago

Reply from Freedom Debt Relief

Thank you for your thoughtful review, Jane. We are sorry to hear that you have dealt with issues regarding your career. We hope that we can maintain to be a beckon of hope. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Oct. 16th, 2020