Freedom Debt Relief
9.9
Overall Score
Review Source
Lexeniel Tapongot
There is no price for peace of mind, but the service and customer support of FDR has been nothing but excellent. Truly trustworthy as a company. Customer service is consistent in providing quality service and guidance no matter who they are. Because of my blunder, I had to do FDR twice but twice I have experienced such exceptional support in becoming debt-free.
10 months ago
Reply from Freedom Debt Relief
Hello Lexeniel Tapongot,
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Jul. 17th, 2025
Teresa Bagley
I was very apprehensive contacting a company to handle matters like this… From the very first moment I talk to my representative I was made feel comfortable wasn’t made feel like why the heck did I let myself get into a situation like this explained everything and re-explained it just to make sure I understood everything that was gonna happen They were absolutely amazing. Don’t file bankruptcy. Don’t go debt consolidation work with these folks. They can truly help you.
10 months ago
Reply from Freedom Debt Relief
Hello Teresa Bagley,
We cannot tell you how elated we are to hear about your experience. Thank you so much for trusting us during what can be such a stressful time. Thank you for choosing Freedom Debt Relief!
We cannot tell you how elated we are to hear about your experience. Thank you so much for trusting us during what can be such a stressful time. Thank you for choosing Freedom Debt Relief!
Jul. 10th, 2025
Yolanda Pacson
Thank you for helping me to fixed my financial problem. Right now I don’t need to worry every day how i need to pay and resolve my credit card problems even i pay every month it look like it doesn’t help because everything i pay it goes only to APR . Because of Freedom Debt Relief i can sleep well knowing someone is helping me thru my struggle and understand my hardship. Thank you FDR for helping me to get my life back. I hope you can able to help a lot of people like me. God bless you guys.
10 months ago
Reply from Freedom Debt Relief
Hello Yolanda Pacson,
We cannot tell you how elated we are to hear about your experience! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work hard to ensure our clients receive not only debt relief but also peace of mind throughout their journey.
Thank you for choosing Freedom Debt Relief — and thank you for your kind words!
We cannot tell you how elated we are to hear about your experience! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work hard to ensure our clients receive not only debt relief but also peace of mind throughout their journey.
Thank you for choosing Freedom Debt Relief — and thank you for your kind words!
Jul. 8th, 2025
Review Source
Travis
it was very simple to enter into this program. And I felt no judgement for being in the position to have to do this. I found the instructions very clear and the step by step format was easy to follow. My contact with Jessica, my account coordinator, was reassuring. She was very empathetic and informative . Answered all my questions clearly and calmly. Even when I asked the same question several times out of nervousness. I feel very confident to call her whenever I need to.
11 months ago
Reply from Freedom Debt Relief
Hello Travis,
Thank you so much for your kind words! We're glad to hear the process was simple and that Jessica provided the support and reassurance you needed. It’s great to know you feel confident reaching out to Freedom Debt Relief for assistance.
Thank you so much for your kind words! We're glad to hear the process was simple and that Jessica provided the support and reassurance you needed. It’s great to know you feel confident reaching out to Freedom Debt Relief for assistance.
Jun. 23rd, 2025
Rosie Santana
Overall, a great company to work with—quick to respond to customers and highly efficient when it comes to customer needs. However, the programs they offer require money in order to speed up the process, which can be a bit discouraging when dealing with a creditor trying to take you to court. That said, this company has lawyers who work with you throughout the entire process at no extra cost, as long as you make your payments on time. At this point, I am very pleased to be working with Freedom Debt Relief.
11 months ago
Reply from Freedom Debt Relief
Thank you for your review, Rosie Santana! We’re glad to hear you’ve had a positive experience with our team and appreciate the support we provide. We understand how challenging it can be, and we’re here to help you every step of the way. Thanks for choosing Freedom Debt Relief, and we’re excited to continue working with you!
Jun. 30th, 2025
Review Source
Terry Dickerson
Love FDR ! It is alot of relief to give them all your debt to work on for you. It takes alot of stress off of you and eventually, all of the creditors calls will stop. All of your bills you were paying before FDR, all added up, will be drastically reduced into 1 payment to FDR as they work with your creditors get all your debt resolved. 5 star *****.
11 months ago
Reply from Freedom Debt Relief
Thank you for your review, Terry Dickerson! We’re so glad to hear that Freedom Debt Relief has helped reduce your stress and make the process easier. We truly appreciate your trust and are honored to be part of your journey. Thanks for the 5-star feedback and for choosing Freedom Debt Relief!
Jun. 30th, 2025
Review Source
Lisa Davis
What I love is that they seem to truly care about helping people resolve their debt. If I had called my creditors and asked for grace during my financial struggle, they would have told me to go pound dirt up my nose and keep paying -- which is why I chose this company to help me. They have true compassion for the people they are helping and in this day and age, we the people need help.
11 months ago
Reply from Freedom Debt Relief
Hello, Lisa Davis!
Thank you for your review! We’re so glad to hear that you feel truly supported by us. Compassion is at the heart of what we do, and it’s amazing to know that it’s made a difference in your financial journey. We’re here to help every step of the way. Thanks for choosing Freedom Debt Relief!
Thank you for your review! We’re so glad to hear that you feel truly supported by us. Compassion is at the heart of what we do, and it’s amazing to know that it’s made a difference in your financial journey. We’re here to help every step of the way. Thanks for choosing Freedom Debt Relief!
Jun. 30th, 2025
N
Friends and family have said great things about this program and how it has changed their lives!
1 month ago Edited April 17, 2026
Reply from Freedom Debt Relief
Hi N, thank you so much for the kind words. We know how heavy that stress can feel, and we’re so glad we could provide a solution that worked for you. Being part of your journey toward financial relief is exactly why we do what we do!
Apr. 15th, 2026
Review Source
Bryan Tierney
Very smooth and clean process with a plan in mind for everything that I’m not able to do myself.
1 month ago
Reply from Freedom Debt Relief
Hi Bryan,
Thank you so much! We are thrilled to hear that the process has felt smooth and clean for you. Our goal is to handle the heavy lifting and provide that clear plan of action so you can focus on moving forward with peace of mind.
Please log onto your Client Dashboard at www.fdrclient.com to stay updated on how your plan is progressing. We are here for you 7 days a week. If you ever have questions about the next steps in your program, feel free to reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com. We're glad to have you on board!
Thank you so much! We are thrilled to hear that the process has felt smooth and clean for you. Our goal is to handle the heavy lifting and provide that clear plan of action so you can focus on moving forward with peace of mind.
Please log onto your Client Dashboard at www.fdrclient.com to stay updated on how your plan is progressing. We are here for you 7 days a week. If you ever have questions about the next steps in your program, feel free to reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com. We're glad to have you on board!
Apr. 13th, 2026
Avarose2019$
I’m very pleased with the first settlement of one of my accounts. I hope they all go as smoothly.
1 month ago
Reply from Freedom Debt Relief
Hi Avarose,
Thank you so much! We are thrilled to hear you're pleased with that first settlement. Getting that first one under your belt is a huge milestone, and it's a great feeling to see the program in action! Our goal is to keep that momentum going and make the rest of the process just as smooth for you.
Please log onto your Client Dashboard at www.fdrclient.com to track the progress of your remaining accounts. We are here for you 7 days a week. If you have any questions about your next steps or your timeline, please reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com. We're excited to keep moving forward with you!
Thank you so much! We are thrilled to hear you're pleased with that first settlement. Getting that first one under your belt is a huge milestone, and it's a great feeling to see the program in action! Our goal is to keep that momentum going and make the rest of the process just as smooth for you.
Please log onto your Client Dashboard at www.fdrclient.com to track the progress of your remaining accounts. We are here for you 7 days a week. If you have any questions about your next steps or your timeline, please reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com. We're excited to keep moving forward with you!
Apr. 13th, 2026
Angela Ward
I like the efficient way of doing buisness and their loyalty to work with the consumers
1 month ago
Reply from Freedom Debt Relief
Hi Angela,
We’re so glad to hear that you appreciate our efficient way of doing business! Loyalty to our consumers is a core value for us, and it’s wonderful to know that you feel that support throughout your journey.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are committed to your satisfaction and are here for you 7 days a week. If you have any questions, please reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com.
We’re so glad to hear that you appreciate our efficient way of doing business! Loyalty to our consumers is a core value for us, and it’s wonderful to know that you feel that support throughout your journey.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are committed to your satisfaction and are here for you 7 days a week. If you have any questions, please reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com.
Apr. 13th, 2026
Stephanie Ingraham
Good character customers service like everyone I'm dealing with in my credit journey
1 month ago
Reply from Freedom Debt Relief
Hi Stephanie,
It’s so encouraging to hear that you’ve had such a positive experience with our team! We know that a credit journey can feel like a long road, so we aim to provide the kind of character and support that makes it easier to navigate.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are here for you 7 days a week if you need anything at (800) 655-6303 or support@freedomdebtrelief.com. Thanks for letting us be a part of your journey!
It’s so encouraging to hear that you’ve had such a positive experience with our team! We know that a credit journey can feel like a long road, so we aim to provide the kind of character and support that makes it easier to navigate.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are here for you 7 days a week if you need anything at (800) 655-6303 or support@freedomdebtrelief.com. Thanks for letting us be a part of your journey!
Apr. 13th, 2026
Review Source
Dianne Brost
Each contact with Freedom has been successful.
Employees are patient, professional and respectful.
1 month ago
Reply from Freedom Debt Relief
Hi Dianne,
It’s wonderful to hear that every interaction you’ve had with us has been a success! We take great pride in our team's professionalism and respect, and we’re so glad that their patience has made a positive impact on your experience.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are committed to your satisfaction 7 days a week. Feel free to reach out to our Client Services team at (800) 655-6303 or support@freedomdebtrelief.com if you ever have questions!
It’s wonderful to hear that every interaction you’ve had with us has been a success! We take great pride in our team's professionalism and respect, and we’re so glad that their patience has made a positive impact on your experience.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are committed to your satisfaction 7 days a week. Feel free to reach out to our Client Services team at (800) 655-6303 or support@freedomdebtrelief.com if you ever have questions!
Apr. 13th, 2026
Review Source
Anna Chester
They have done a great job so far, but it is only the start, but i know they will do well for me.
1 month ago
Reply from Freedom Debt Relief
Hi Anna, we’re so glad to hear that we’ve made a great first impression! We are fully committed to keeping that momentum going as we move forward together.
Please log onto your Client Dashboard at www.fdrclient.com for account updates or call our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Please log onto your Client Dashboard at www.fdrclient.com for account updates or call our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Apr. 2nd, 2026
Review Source
Brian Fish
It's a awesome experience where u don't have to deal with debt collectors directly!
1 month ago
Reply from Freedom Debt Relief
Hi Brian, we’re so glad to hear you’re enjoying the program! There is nothing quite like the peace of mind that comes with not having to deal with debt collectors directly. Please log onto your Client Dashboard at www.fdrclient.com for account updates or call our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief
Apr. 2nd, 2026
Review Source
Sharon Buckley
Professional, courteous and compassionate . Freedom Debt Relief is a life changer!
1 month ago
Reply from Freedom Debt Relief
Hi Sharon, we’re so touched by your kind words! Knowing that we’ve been a "life changer" for you is exactly why we do what we do. We’re honored to be part of your journey toward financial freedom. Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Apr. 2nd, 2026
Verified Customer
Review Source
Brenda Arrington
I needed help in resolving issues, so I reached out to get some relief.
3 months ago
Reply from Freedom Debt Relief
Hello Brenda, thank you for sharing your experience with us. We’re glad you reached out for support, and we’re honored to be able to help you work toward resolving your concerns and finding the relief you deserve. Taking that first step isn’t always easy, and we’re here to support you every step of the way.
We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com
We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com
Mar. 4th, 2026
Verified Customer
Review Source
Henry
Freedom did a good job so far in helping me to solve my debt
3 months ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Henry! We’re glad to hear that you feel we’re doing a good job helping you work toward resolving your debt. Our team is committed to supporting you every step of the way, and we look forward to continuing to make progress together. We truly appreciate your trust in us.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Mercedes
They work with you. Exceptional service and a great overall experience
3 months ago
Reply from Freedom Debt Relief
Thank you for your wonderful feedback, Mercedes! We’re so pleased to hear that you had an exceptional experience and felt supported throughout the process. Working closely with our clients is very important to us, and we’re glad that commitment made a difference for you. We truly appreciate you taking the time to share your experience.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Jeffery
I heard good things about them. A good company to work with.
3 months ago
Reply from Freedom Debt Relief
Thank you for your feedback, Jeffery! We’re glad to hear that you’ve had a positive impression of FDR and that your experience reflects what you heard. We’re committed to providing support and guidance every step of the way on your debt relief journey.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Review Source
NLPCAVI
Freedom Debt Relief has been a game-changer for me. I was drowning in credit card debt and didn’t see a way out, but their team walked me through the process with patience and compassion. They explained everything clearly from the beginning, and I always felt informed and supported along the way.
Within just a few months, they had already negotiated my first settlement, and the relief I felt was incredible. Their customer service is excellent—responsive, friendly, and genuinely caring. I’m now on track to becoming debt-free, and I finally feel hopeful about my financial future.
If you’re feeling overwhelmed by debt and unsure where to turn, I highly recommend Freedom Debt Relief. They helped me take back control of my life.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your journey with us! We're incredibly grateful to hear that Freedom Debt Relief has made such a positive impact on your life. It’s our goal to provide clear guidance and compassionate support, so we're thrilled to know you felt both informed and cared for throughout the process.
Apr. 23rd, 2025
Review Source
Jessica Petroziello
Freedom Debt Relief has helped me the past 2 years get me out of the debt that I was in and boost my credit so that I can get back to a semi-normal life and it's really been a plus on my financial aspect and my emotional aspect in life and it wasn't something that I thought I was going to be able to overcome by myself so this program really is something that helps people that don't believe they can do it on their own or can do it at all and I would totally recommend it to a friend or a family member because they have helped me out in so many different ways in the darkest of times when I have been going through losing a pet losing a sister and they were still here to make sure that I was okay and that I had my program on track to where I would be able to graduate on time and be able to get my life back on track with the debt that I was trying to overcome so thank you really isn't something that I think is ever going to be enough but thank you is something that I can say now because it has helped a lot in my life.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your heartfelt experience, Jessica! We are truly honored to have been a source of support for you during such challenging times. It means so much to hear that our program not only helped you regain financial stability but also provided peace of mind during difficult moments in your life.
Feb. 25th, 2025
Review Source
Rachel Baugh
I am so grateful for the high level support from FDR. I recently joined the program and from the very first phone conversation, I have been treated with respect, kindness and an abundance of compassion. Not only do they take time to listen to you, they are extremely knowledgeable and helpful! I was scared and my confidence level was very low before I started my journey with them and they immediately calmed me down and put my mind at ease.
If you need help with your debt, please don’t let this opportunity pass you, reach out to their team and you won’t regret your decision. The process is remarkable, there the app, dashboard and all of the features that you have access to is superb! They are the BEST and I am grateful. If you commit to the program and do your part which is very easy, keep your payments on track and let them do their job, and you will get the results you deserve and crave. Stop thinking about it and just do it! I am speaking from my own personal experience and I can’t say enough about the smooth process and how fantastic their communication is on point!
Good luck with your journey!
1 year ago
Reply from Freedom Debt Relief
Rachel, so glad to have serve you and provide you with a quality care. I did not know you had such hesistation before joining. So glad we walked you every step of the way to feel confident in your future with us. We are thrilled to hear the apps and tools are to your satisfaction and its been supportive for you throughout the program. We look forward to your future success and let us know if you need anything along the way.
Dec. 19th, 2024
Review Source
Roxy Morgan
I’m completely happy with my experience with FDR they are very professional and friendly and always willing to find ways to help me. I appreciate all their hard work in helping me to reduce my debt and in a professional and friendly way. I know I repeated friendly twice because that is important to me. For me it was hard to ask for help, but circumstances had changed for me and I desperately needed their help! From the beginning on, as I said they have treated me professionally and friendly, so I have not felt so bad to be in this position in the first place. Thank you FDR for everything you’ve done for me and continue to do!
1 year ago
Reply from Freedom Debt Relief
Thank you so much for your wonderful feedback, Roxy! We're delighted to hear that our team has been both professional and friendly throughout your journey. It's great to know that our support made it easier for you to ask for help during such a challenging time. We're here to help, and we're committed to continuing to assist you every step of the way. Your appreciation means a lot to us!
Oct. 29th, 2024
Review Source
Rina
I love Feedom relief it gave me secure and it took all worries from my shoulders I just do my job kept g up with my monthly payment an they do the rest
I honestly recommen Freedom relief don’t do it on your own when you have people to help you
Make your self a favor take off the load out of your life and live in peace with yourself and family we have better things to worry about the name says it all Freedom relief
So don’t waist your time and your health stay healthy
It help me a lot in my life I can live again and enjoy my life with my love ones
God is Good that’s how HAPPY I am
Try it nothing to lose
1 year ago
Reply from Freedom Debt Relief
Thank you for your heartfelt review, Rina! We're thrilled to hear how Freedom Debt Relief has lifted such a significant burden off your shoulders. It’s wonderful that you feel secure and can focus on your job while they handle your debt. Your recommendation is invaluable, and it’s inspiring to see how much this program has positively impacted your life. Wishing you continued happiness and peace with your loved ones! If you need anything else, feel free to reach out!
Oct. 29th, 2024
Sue Sheets
This was the best decision I have made. I wish I would have done it sooner! I love this company. If I need to ask questions there is always someone to talk to. When I signed up, it seemed like my graduation seemed so far away. But, it goes really fast.
I got all of my debt from being a single mom who didn’t receive child support on a consistent basis. I had no other choice. I always felt guilty about my debt and how I would pay it back. This company has taken me under their wing and help me see a light at the end of the tunnel! I check my dashboard daily because of how excited I am from all the progress I have made! If I could do a commercial for them I would!! 😊Absolutely love these people that I work with and this company! Thank you for being so kind and helpful and not making me feel like a loser! I tell everyone I know about the progress I have made with this company!!
I am a happy customer!
Thank you, Sue😊
1 year ago
Reply from Freedom Debt Relief
Thank you so much for your heartfelt review, Sue! We're thrilled to hear that you’ve had such a positive experience with us and that our team has been able to support you on your journey to financial freedom. Your dedication and enthusiasm are inspiring, and it’s wonderful to know that you're feeling empowered and hopeful about your progress.
We’re always here to help, and we appreciate you spreading the word about Freedom Debt Relief. Keep checking that dashboard—you're doing amazing work!
Thank you again for choosing us, and we look forward to continuing this journey together!
We’re always here to help, and we appreciate you spreading the word about Freedom Debt Relief. Keep checking that dashboard—you're doing amazing work!
Thank you again for choosing us, and we look forward to continuing this journey together!
Oct. 22nd, 2024
Review Source
Joseph Baker
I called this company because I started having seizures and dislocated my shoulders because of the seizures. I can’t work and I’m not eligible for disability. Over the years of dealing with my health my debt climbed very fast. I was extremely stressed about my debt. The first phone call to this company gave me piece of mind and allowed me to focus more on my health than trying to make money to pay off the debt. They explained perfectly how they were going to handle my debt and within 6 months of giving payments they have already settled my debt for significantly less than I owed. My dedicated account that they set up for me doesn’t even have enough money to pay off those debts, but they were still able to settle my debts. Amazing company and amazing employees that truly care about improving your life!
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience with us, Joseph. We’re truly sorry to hear about the challenges you’ve faced with your health, and we’re honored that our team could provide you with peace of mind during such a difficult time. It’s wonderful to know that we could help you focus on your health while effectively managing your debt. We’re thrilled to hear that your debts were settled for significantly less than what you owed, and we’re committed to supporting you every step of the way. Your kind words about our team mean a lot to us, and we’re grateful to be part of your journey toward a better life. If you need anything further, we’re always here for you!
Oct. 10th, 2024
Phyllis Harmom
I am an active participant of the freedom Debt Relief Program and I am very impressed with the way they are handling my debt. At first it was no way to solve my problems because even the bank I was working with was trying to help me because I was working with another company instead of theirs. I decided not to be defeated and continue to work with Freedom Debt Relief. The program is very helpful and considerate in the problem you may encounter along the way. They have solutions that you can try to help the situation. The banks tell you one thing and do something else. If I were you and you find yourself in a situation like my or worse , I would give Freedom Debt Relief a chance it is working for me. Thank you so much for all your help Freedom Debt Relief.
2 years ago Edited April 5, 2024
Reply from Freedom Debt Relief
Hi Phyllis, we are thrilled to hear about your positive experience with us! It's great to know that we've been able to assist you effectively and provide helpful solutions along the way. Thank you for sharing your journey with us.
Apr. 5th, 2024
Fernando Rosales
I recently interacted with Freedom Debt Relief over the phone, and their customer service was exceptional. From the moment I dialed in, I was greeted with warmth and professionalism. The representative I spoke Bernie M, was incredibly knowledgeable about their program and services, and they took the time to listen attentively to my questions and concerns. What truly stood out was their dedication to resolving my issue efficiently and effectively. They remained courteous and patient throughout the call, ensuring that I felt valued as a customer. I left the conversation feeling satisfied and genuinely impressed by the professionalism and commitment to customer satisfaction displayed by Freedom Debt Relief. I highly recommend their services to anyone.
2 years ago
Reply from Freedom Debt Relief
Hi Fernando, we're delighted to hear that Bernie was able to assist you effectively and efficiently, and we'll be sure to pass along your praise to him and the rest of our team. Your satisfaction means the world to us, and we're grateful for the opportunity to have been of service to you.
Apr. 1st, 2024
Review Source
Maureen Ciliberto
I am still relatively new to the experience, having just started in the middle of January, 2024. However, I wanted to provide this review because in just a brief month and a half I have already received my first settlement and I am on the way to even more progress!
I will admit, the first few months are still a bit unnerving since I continue to receive collection calls and certified mail stating that my account has gone to collections. This has been the most challenging part of the program, especially for someone who has never been late on a payment before - until several life circumstances in rapid succession threw a wrench into the works and everything started to fall apart.
Reaching out to Freedom Debt Relief happened after I had exhausted every other option, thinking I could figure it out on my own, which only led me into more financial distress. After making the first call I realized I was in the right place! Everyone I spoke with handled my situation in such a caring and supportive way, with absolutely NO judgement. I put my financial burden into their hands, and began making the pre-determined payments into my account. I kept in contact with them every time I received a notice or if my debt was turned over to collections, and they took it from there! They are phenomenal to work with and very reassuring. I was very nervous at first but when that first settlement occurred, I knew I was going to be able to see my way out of this mess. I still have a road ahead of me, but now, knowing that this program WORKS, I am able to navigate it with much less stress and anxiety! Thank you from the bottom of my heart Freedom Debt Relief! My only regret is that I didn’t do this sooner!
2 years ago
Reply from Freedom Debt Relief
Hi Maureen, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've already seen progress and received your first settlement in such a short amount of time. We understand that creditor calls and collections communications can be incredibly stressful, especially for someone who's never been in this situation before. It's truly heartening to know that our team was able to provide you with the support and care you needed during this challenging time. We strive to create a judgment-free environment where our clients feel understood and empowered to take control of their financial situation.
Mar. 27th, 2024
Review Source
Paul Domenick (Padilla) New York, NY
I joined Freedom Debt Relief about four months ago because I needed to consolidate my growing debt. I found them on the Forbes top five organizations for consolidation debt, and I called all of them. Out of all five, I chose Freedom Debt Relief because they were upfront, called me back immediately, were willing to work with my unique circumstances, and got me enrolled almost immediately. Furthermore, I've had to do very little work. I simply stopped auto-payment on some of my debt and haven't answered any of my debt collectors. Why? Freedom will explain all of that to you. Last, whenever I have needed advice on anything, they email me back almost immediately with easy, laymen's language, and I couldn't be happier. I have complete trust in this company, and I can't wait until all my debt is paid off. Patience is worth it, and I was still able to hold on to a couple of small accounts to manage on my own. Freedom means...well...freedom. Freedom gives you all the power and decisions related to your account. I highly suggest you choose them.
2 years ago
Reply from Freedom Debt Relief
Hi Paul, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Feb. 23rd, 2024
Review Source
jacqui s Bohemia, NY
What i disliked is that there are times when there seems to be a lack of communication within certain departments, i.e. customer service and the negotiation departments, as well as the fact that when you upload documents and you call to advise the team that you have uploaded documents that are urgent, it doesnt get addressed or should i say, acknowledged. I have to call to advise representatives that i had uploaded documents and i have not heard from anyone, can someone address this matter urgently. My loans were being negotiated at one point, rapidly and creditors were sending me letters to counteract the negotiations.
there is also the ledger/accounting procedure. this need to be much clearer for clients to understand properly, because my monthly deposits are automatically withdrawn and there will be times when i see "loans" are being deposited, and there were at least one or 2 occasions with a creditor where negotiations fell through yet i was charged fees and when it went through again for the same amount of money, i was charged fees again. I had to be consistent in calling and following up and had to be checking almost daily to ensure that things were going or moving after i authorized payments.
There are other discrepancies like customer service, one or 2 members got rude and hung up on me and almost tried to "reprimand" me when i was explaining my situation.
2 years ago
Reply from Freedom Debt Relief
Hi Jacqui, thank you for bringing this to our attention. We are sorry to hear that you had poor encounters with our team. We would love the opportunity to speak with you if you have the time.
Feb. 8th, 2024
Review Source
Gina Kula, HI
Coming to the decision to take this avenue to fix my financial problems was scary but from the first consultation to now it has been the best decision for me. Letting my credit score drop and stopping my payments was the hardest but within months my first resolution began and new credit offers began coming my way.
I didn’t jump on them as I knew I had to resolve my situation and learn better budgeting. Having a 1 lump payment to FDR allowed me to make a doable budget. Now I’m almost done and I can breathe! So easy. Each month my payment is automatically deducted. Their website allows me to see my progress and settlementsb documents upload easily and their chat customer service is fast. If you find yourself in the need to deal with your debt. Freedom Debt Relief has worked great for me
2 years ago
Reply from Freedom Debt Relief
Gina, we can't thank you enough for choosing us! We know the initial impact to your credit can be really tough and we are so thankful that you stuck it out and are now seeing the benefits of your hard work! It's not an overnight process and we appreciate you trusting us and staying committed to becoming debt free! You're doing amazing, keep up the great work.
Nov. 15th, 2023
Review Source
LaRoyce Lancaster, CA
Freedom Debt Relief program has literally changed my life. I had worked hard to raise my credit score from mid 400’s to mid 600’s, but at the same time I was buried in credit card debt. I would say close to 80% or more of my fixed income went to the minimum payments on those cards. I would never be able to get out from under that debt. I talked to at least three other companies that offer the same type of program. All of them had a similar program but with much higher cost or payment on my end for a longer period of time. However, the deciding factor was how they made me feel. FDR treated me with respect and dignity and didn’t seem to mind my questions and I had a lot. I felt my concerns and questions had value whereas the others me feel “stupid “ for not jumping on their bandwagon. I have been with FDR for 5? months and made first settlement already. They are still the best option and I am glad I went with them. I love how I am able to go online and track progress, upload any and all necessary documents, email and get prompt responses. Yes, l am getting calls from creditors, my score has taken a nosedive but FDR offers “online courses “ to guide you through this process and it has helped me immensely. FDR has a great support network
whether it’s a good read online or a phone call to one of the knowledgeable associates. I would highly recommend Freedom Debt Relief to anyone!
2 years ago
Reply from Freedom Debt Relief
Hi LaRoyce, it's wonderful to hear that you've had a positive experience with the program and that you have seen progress on your accounts this early on! If you have any more questions or if there's anything else you'd like to know or discuss, feel free to let us know. We are here to help!
Oct. 6th, 2023
Review Source
Amanda Moses Bentonville, AR
I like the fact that I am updated about the progress of each step of the negotiations. FDR lets me know how far along my next negotiation is in progress and what to expect. I let them know of any communication I receive from the debtors. FDR has really saved me money, bc it felt like I was just spinning my wheels and not going anywhere. I was in good standing with all of my credit cards, but I wasn't paying them down bc of high interest rate and only able to make minimal payments. I am so glad FDR is helping me pay these off and don't know where I'd be right now without them. I am so thankful and appreciate everything they are doing to help me.
2 years ago
Reply from Freedom Debt Relief
Hi Amanda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Oct. 4th, 2023
Review Source
virginia hernandez Chico, CA
Even tho making the decision to choose embarking on a debt consolidation was Not easy, Freedom debt relief has made this choice possible and not horrible. I still am a bit inundated with messages/calls from the lovely people I owe money to, it really helps to know things are being handled and negotiations are ongoing for a brighter future. I’m very grateful to Freedom for all their updates and for being able to see any progress on the dashboard. Okay, so obviously my credit score isn’t pretty right now, at least I know that Will improve again. I’m very Grateful to Andrew P. help setting this up and for helping my “life improvement”. Being ill for so long was not expected so you’ve all been my saviors.
2 years ago
Reply from Freedom Debt Relief
Hi Virginia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Sep. 15th, 2023
Review Source
Julianne Mathias Moreno Valley, CA
Freedom Debt Relief was a wonderful company to work with. From the first call they were professional and explained everything to me and explained the different ways we could go. The portal they have is easy to use, keeps you informed of the progression and where they are in each step. I received many emails from them to keep me informed. When I reached a certain stage they talked to me about a consultation loan that was a fabulous deal. My debt was cause by my Cancer treatments, medical care and prescriptions. I was afraid I would never get out of that but FDR helped me get to that point, my credit rating is going up at a great rate and I’m no longer worrying daily how to pay my bills! Give them a call and see what they can do for you!
2 years ago
Reply from Freedom Debt Relief
Hi Julianne, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Jun. 21st, 2023
Review Source
Casey Gilbert Buffalo, NY
The process is very intimidating and stressful, but everyone I spoke to has been realistic yet reassuring. Essential information was provided by email, in my dashboard, and by text, making it easy and much less stressful to stay on top of my key tasks and to be informed how to handle expected situations. Freedom completed my first negotiation in less than two months and I am eager to have the remainder of them resolved soon. If I had tried to continue handling my financial situation on my own I would be suffering the same damage to my credit without any meaningful relief to my overall burden. With Freedom I am working toward a controlled descent back to financial solid ground rather than a nosedive.
2 years ago
Reply from Freedom Debt Relief
Hi Casey, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Jun. 16th, 2023
Review Source
Claudette Griggs Upper Marlboro, MD
I have been thoroughly impressed with the service provided to me in resolving my debt problems. I was initially apprehensive about using this service, however the results that I'm seeing are astounding. In a matter of less than one year my creditors are getting paid off. It would have taken me more than 5 years to do what FDR has done for me in under a year.
Also, customer service is great. There is never a time in which I cannot get in touch with anyone who can help ease my nerves and answer all my questions.
Their dashboard, which allows me to follow along with my progress is always up to date and is one of the best tools to use when tracking your progress.
2 years ago
Reply from Freedom Debt Relief
Claudette, thankyou for sharing your experience with us! We are so happy to hear about your experience and your accomplishments in our program! Thank you so much for trusting us in this journey!
Jun. 1st, 2023
Review Source
Rachel O.
I am enjoying the fact that I can focus on my health issues as well as other difficulties I am currently having instead of dreading to wake up each morning just to " pull my hair out" . I feel as if I am in good hands with FDR and this was certainly a valuable decision for me to make. I appreciate all efforts set forth and all will be a ok eventually. I pride myself on doing the right thing , at this point in time it was getting beyond my ability to grasp the severity of my hardship situations. I am doing the right thing. God bless the creditors understanding , most of them anyway. Thanks FDR for doing the work on my behalf , I was headed down a road of horror , financially , emotionally and physically. I am doing a "bit" better each day. Still a long road , less speed bumps though. Thank you FDR. I am a committed customer and would be lost without your assistance. I even wonder if I would still "exist" without your efforts on my part. Thank you for helping me to expand my lifetime and to recover with bells on heels.
Sincerely & gratefully RAO.
3 years ago
Reply from Freedom Debt Relief
Rachel, health is so important and it is very difficult to keep up with it when you have a hundred other things to worry about. Leave the hard stuff for us and continue to take care of yourself. We will be here every step of the way!
Apr. 27th, 2023
Review Source
Louise Quinn Elk Grove, CA
Just entering into the agreement gives you a sense of relief and the weight off your shoulders. I feel that I am too new to give a complete rating but so far everything is as you said it would be. I have contacted customer service just twice and the help I received was complete. Just as an example, the way you contact and get an agreement with each debt looks like the last creditor is waiting almost four years to get a call from you and a settlement. Also, I am getting calls, emails, text messages from several debt relief companies just since I signed up with yours. Do you post something somewhere that let's them know you are involved with my situation?
3 years ago
Reply from Freedom Debt Relief
Louise, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Apr. 3rd, 2023
Gregory Bates Sacramento, CA
I have been apart of Freedom Debt Relief since June of 2019 and will be graduating the program this month, February 28th 2023. It's been a long 3 and a half years. I have written positive reviews about this company in the past, but, this will be my last. Yes, this program has its negative effects like impacting your credit, but their amazing team is upfront about that. Here is the positive though, it's not permanent. My credit has now finally increased since I'm near graduating and my settlements are done and paid off and it is only going to increase more in the coming months once everything officially settles. I wish that I could say that I had a smooth journey, but it was rough. I, not having enough money at times for the deposits, having a little left over to try to make extra deposits so that they can negotiate your settlements faster, the covid 19 pandemic that left me dry and struggled to make my deposits which caused them to have to renegotiate a few of my settlements that I ended up losing. A specific creditor trying to come after me in which Freedom Debt Relief stepped in and had thier legal team get involved to protect me and then the creditor backed off. Hey, that is just a snippet of what I went through. However, Freedom Debt Relief was with me every step of the way and worked with me through it all and they WILL work with you too. Just remember to make sure you help them help you. They only can do so much, remember, its still on you. Look at my review if any of you need motivation. I am living proof that you all can complete this program like I will complete it on the 28th of this month. 3 and a half years, it may take longer, or shorter for some. Everyones journey is different. However, stay the course like I did and you'll be fine. Thanks Freedom Debt Relief. Our relationship is now coming to an end, but I will never forget this humbling experience and journey.
3 years ago
Reply from Freedom Debt Relief
Hi Gregory, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Feb. 24th, 2023
Review Source
Misty Rachels Phoenix, AZ
I can't say one bad thing about Freedom Debt Relief!
They really treat you like family, I have been with them for 3 years and my debt is finally complete and I couldn't have done it without them! There is a lot of times when I wanted to give up, but then I would call Freedom and they would remind me on why I'm doing all of this. I have spoken to a lot of Freedom Debt Relief employees throughout the 3 years, and I never had one bad experience. From the beginning to the end they make sure that you understand everything and they explain everything in detail. They make an already uncomfortable situation comfortable somehow and you feel right at home. This might sound weird but I'm kind of sad that they won't be a part of my life anymore. But I will always be thankful for them! Even after you graduate and complete your debt they are still there for you. If you're wondering if you should do this experience, don't wonder just do it! You will not regret it one bit! Thank you Freedom Debt Relief for everything!
3 years ago
Reply from Freedom Debt Relief
Hi Misty, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.
Feb. 24th, 2023
Eleanor Hayward Three Rivers, MI
Freedom Debt Relief is THE way to end the debit mess you got yourself into....you pay in, and when you have invested enough, they negotiate for you, and do help you settle, and end those interest fees you keep throwing money away on.... It comes down to a matter of trusr, and that was hard for me... Creditors continue to call FDR teaches you how to respond without futher involement... and as they coach you, you get those debts settled... They are honest, and are totally and easily available.... you do not have to go through endless prompts... humans are there ! I am so relieved ! They guide you, and explain what is taking place with your account on a regular basis... I will soon be debt free ! You can imagine that feeling, and FDR can get that feeling for you ! I am more than happy that I searched, and followed this program ! Go for it ! It works !
3 years ago
Reply from Freedom Debt Relief
Hi Eleanor, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Feb. 2nd, 2023
Review Source
GH Simmons High Point, NC
FDR was the only company at the time that would take on our debt level of $84,000. They made the process simple enough for us to commit to beginning the debt relief process.
I wish there would have been a better illustration to the fee structure being consistent as opposed to 30-50% range and a thorough explanation of exactly how to calculate the 1099 tax that is incurred and the adjustment you should take out of your paycheck to help cover taxes.. That would have made for slightly different decisions in settlement dates in order to not be hit with such a large tax bill at the end of the year.
With that being said, it really was the first tool we had to completely understanding budgeting and financial planning. If the credit card companies would have worked with us in the same way, we wouldn't have needed FDR. FDR became the buffer we needed to get on track!
3 years ago
Reply from Freedom Debt Relief
Hi GH, this is very insightful feedback and we truly appreciate you taking the time to share your experience with us and recommendations for how we can get better. Thank you for sticking with us and we are so happy that we were able to help put you on a better path to financial freedom!
Jan. 20th, 2023
Review Source
Bob Brown Knoxville, TN
I am fortunate that I found a company that would take my situation of extreme debt and provide me with a path to recovery. At age 75, with 9 creditors with $60M+ in debt Freedom Debt Relief offered a plan that if followed rigorously would eliminate my debt.. and also by the way that would save me $'s. The plan was over a period of 4.5 years to achieve the goals. The details of how FDR interacts with creditors is effective and productive. Communications between FDR during the execution of the plan with me was exceptional. Updates are available and easy to understand and multiple telephone contacts are listed to get questions answered.
3 years ago
Reply from Freedom Debt Relief
Hi Bob, thank you so much for taking the time to share this wonderful feedback with us! Members like you are truly the best part of Freedom Debt Relief and we appreciate you trusting us to help you resolve your debt. Thank you again, we wish you nothing but continued success.
Dec. 21st, 2022
Review Source
Loretta Kubin TX
Freedom Debt Relief helped me when I got in over my head with debt. I was skeptical at first and even worried when my credit score suffered but honestly it couldn’t have gotten much worse than it was already, I was just looking for excuses. However, I stuck with the program and finished ahead of schedule and learned a lot about credit, emergency funds, and how to stay out of debt along the way. If your struggling with more debt than money at the end of the month give them a call, it doesn’t cost anything to have them take a look and who knows maybe they can help you like they helped me.
3 years ago
Reply from Freedom Debt Relief
Hi Loretta, thank you for trusting us and reviewing your experience with us. We know how challenging it can be to stick with the program but we know the reward of being debt free is so worth it and we are so thankful that you agree. Congratulations on your success, we are so happy for you!
Dec. 14th, 2022
Review Source
Christina C Amelia Court House, VA
After a couple years of only being able to make minimum payments, I was finally ready (more like desperate) to consolidate. At the time I had thousands of dollars worth of debt from divorce and struggling as a single mom with my own business. FDR made the set up super easy. I felt a weight being lifted with my first payment and have never looked back. After 4 years I am completely debt free. I finished my program a few months early because the payment set up allowed me to make extra deposits when I was able. My business is thriving, I am able to do more with my kids, my mental health is so much better with all of this resolved. If you have any doubts about consolidating- I hope my story encourages you to make the leap. You won’t regret it. Thanks FDR!
3 years ago
Reply from Freedom Debt Relief
Christina, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Dec. 9th, 2022
Review Source
Elaine Washington, PA
I wrote a review before but somehow when it came to the prompt about Best Company I made an error and possibly deleted the app. As far as Freedom Debt Relef is concered the are the best- Freedom Debit Relief is a RELIEF TO ME!! I have no regrets whatsoever- I could go on and on how professional they are and how much they keep me posted on my settlements and etc.The day that I was accepted I was overwhelmed with Joy- I am 86/24/7 care- in-mobile I did not have any money left out of my SS chedk-shame on me- YES! But you can not cry over spilled milk This was the best decisions I have made in a long time- Kundos I will say this over again FREEDOM DEBIT RELIEF IS LIKE STATE FARM INSURANCE I AM IN GOOD HANDS GODS BLESSINGS
r
3 years ago
Reply from Freedom Debt Relief
Elaine, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Nov. 29th, 2022
Review Source
Jessica Oh New Orleans, LA
This experience truly transformed my perception of myself and my capabilities for taking care of myself. It took several years to graduate the program but I am astounded by how easy it was in terms of my role – I truly felt taken care of. Their representatives are deeply empathetic and kind and patient and worked with me every step of the way. To say I recommend it is a complete understatement. I know high praise reviews like this can seem suspect but truly being in such a destitute circumstance and having it resolved in this way has been life altering. My credit union recommended FDR so I felt like I can trust the company and their methods and I couldn't have been more right. I know I will have years of repair work regarding my credit but I know I'm on even footing now and can begin the process without the burden of immense debt.
Thank you FDR, for everything.
3 years ago
Reply from Freedom Debt Relief
Hello Jessica, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Nov. 14th, 2022
