Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
William Payne Monongahela, PA
Every experience I had with Freedom Debt Relief has been a good one. It was recommended to me by a friend. It was a relief, and they saved me money. Email and text messages were used to keep me up to date.
8 years ago
Reply from Freedom Debt Relief
Hello William. We appreciate you taking time to share your thoughts with us. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. Please call Client Services at (800) 655-6303 if you ever need our assistance.
Aug. 19th, 2020
Verified Customer
Review Source
William Kosick Tabor City, NC
Although there were no arrangements with the time frame involved, it's been very successful so far. The consultants were very helpful, and I was always getting email updates. It was a very positive experience.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experience with us, William! We are happy to hear that you are pleased with the results of the program thus far! We are here to assist every step of the way, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Benny May Shreveport, LA
Without them, I was lost. They already settled with one company, and I really appreciate the service. They are very easy to work with, and if you have any questions or concerns, they take all the burden on themselves. I also saved money, so I can say it was definitely a very positive experience.
8 years ago
Reply from Freedom Debt Relief
Benny, we are so happy to have yet another satisfied client. We are confident in your ability to finish our program strong, and we know you will be pleased with the results. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.
Aug. 20th, 2020
Verified Customer
Review Source
Roger Field Jonesboro, AR
So far, my experience with Freedom Debt Relief has been excellent. They've done everything they said they'd do, and more! A lot of my debt were solved by them. They text and called me by on my phone, so I was well informed. I have to admit, I was skeptical about it at first, but now I feel very good about signing with them.
8 years ago
Reply from Freedom Debt Relief
Hello there Roger. Thank you for sharing your thoughts. We understand that joining a program like ours takes a lot of courage. We applaud each and every one of our clients for trusting us to be part of the journey towards a brighter financial future. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 20th, 2020
Verified Customer
Review Source
Ricky Clark Titusville, FL
I like how easy it was to work with them. There was a website that I could go to, like a dashboard, and I could keep up with everything through there. Besides, the consultants were very nice, understanding, and gave me directions on what to do or how to do things.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Ricky! We are happy to hear that you are pleased with our program and that you are utilizing the Client Dashboard. It is a great way to stay up to date with your success! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Mary Ritter Pleasant Lake, IN
The people I spoke with were very assuring and easy to speak with. They answered all my questions when and were very helpful. Also, every time they made any kind of settlement, they would contact me and keep me regularly informed. I found my experience with them to be very good.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Mary! We are glad to hear that you are pleased with the service provided. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 27th, 2020
Verified Customer
Review Source
Julie Ketchem Golden, CO
The people I spoke with were very knowledgeable, and answered all my questions very promptly. They have a website where I could keep track on everything. Plus, they sent me an email every time they were about to close on the debt. I felt pretty good about everything.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Julie! We are happy to hear that you are pleased with the program. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 27th, 2020
Verified Customer
Review Source
Michael Bare Henderson, NV
Every time I talk to any of the consultants, they are great! They have kept me updated through text messages or emails, and I have felt very positive about signing up with them.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Michael! We are happy to hear that you are pleased with our Customer Service! Our goal to ensure our clients feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 27th, 2020
Verified Customer
Review Source
Jennifer Cameron Springfield, PA
I've been getting constant emails with updates, so that's good. They already negotiated one of my settlements within the first 2 months, and helped me save around $800. On top of that, the consultants were really quick, really communicative, and I just think it's valuable.
8 years ago
Reply from Freedom Debt Relief
Thank you for your review, Jennifer! We are happy to hear that you are pleased with the results of the program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 27th, 2020
Verified Customer
Review Source
Adam Anderson
Paid off one my debts quicker than expected.
2 months ago
Reply from Freedom Debt Relief
That’s awesome, Adam! Congrats on the early payoff! You are on your way to financial freedom!
Oct. 17th, 2025
Julie Chrisler
I have worked with this company twice to eliminate my debt; I am still enrolled with them the second time, as the first time went so well. This company works with you to eliminate the debt you choose to get rid of. Both times, I had over $10,000 worth of debt. If I remember correctly, you had to have at least that amount of debt to have them work on the accounts you want cleared up. You agree on a set amount they will take from your monthly bank account to apply to your debts.
9 months ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Julie! We're so happy to hear that your journey with us has been successful both times. It’s great to know that our approach has helped you get closer to financial freedom. We're here to continue supporting you as you work toward eliminating your debt!
Mar. 28th, 2025
Review Source
Tyler K
Absolutely life changing. I felt relief immediately on day one as my monthly debt payments dropped by half. Yes, you have to be prepared to ignore collection calls but that’s just a matter of doing just that. Trust the process. My first account settled in the first couple of months. The customer service is also extremely accessible and very helpful. There are no dumb questions and they do not pass judgement as many of them have gone through the program themselves. If you’re in seemingly endless debt, this truly is your opportunity to turn your financial situation around.
9 months ago
Reply from Freedom Debt Relief
Tyler, thank you for sharing your experience. We’re thrilled to hear that you felt relief from day one and that our team has been able to support you every step of the way.
Mar. 18th, 2025
Review Source
Renee Anderson
I'm not quite 2 months and only made one payment. So fair I have been very happy with how things have been handled. Nancy has been wonderful with answering questions and putting me at ease. This was definitely something I never thought I would need. I will be happy when the creditors stop calling and their balance is zero and I'm paying one low monthly payment to Freedom.
10 months ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Renee! We’re so glad to hear that Nancy has been helpful in guiding you through the process and putting your mind at ease. Taking the first step toward financial freedom is never easy, but we’re here to support you every step of the way. We look forward to helping you reach that moment when you are debt free and you can enjoy peace of mind. Keep up the great work!
Mar. 5th, 2025
Review Source
Uzoma Bailey Ayogu
I have been a client for the last 30 months. I was in credit card debt of over $30K. Had no idea how to tackle it. Wasn’t sure if FDR was a scam as I found it from an ig ad. 2.5 years later and I’m debt free and had to pay 60% of what I initially owed you. I couldn’t recommend this program enough.
Their customer support team is incredible on the phone. The only area that could be better is the self service dashboard login.
When I got creditor queries from layers they knew how o handle it. Thank you guys so much.
10 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience and feedback, Uzoma! We're thrilled to hear that you’re now debt-free and that we were able to help you reduce your debt by 60%. It’s great to know that our customer support team was able to provide the assistance you needed. Thank you for choosing FDR!
Mar. 12th, 2025
Review Source
trisha owens
The customer service is outstanding; they are always available when needed, and my experience with this company has been exceptional. Freedom is undeniably the best choice I could have made. They proactively send reminders, and if you don't respond immediately, they continue to follow up, ensuring your issues are resolved efficiently. I wholeheartedly recommend this company to anyone in need of assistance.
10 months ago
Reply from Freedom Debt Relief
Thank you so much for your kind words, Trisha! We're thrilled to hear that you've had such a positive experience with our team. Providing exceptional customer service and ensuring our clients feel supported every step of the way is our top priority. We truly appreciate your recommendation and look forward to continuing to assist you on your journey to financial freedom!
Feb. 20th, 2025
Review Source
Nichole Blue
I was really skeptical at first with joining a debt relief program because I never really had any results in the past. I have been in the program since July 2024. I have one creditor already paid off and another creditor that accepted an offer. I just have two more creditors that are in negotion. I have a feeling that I will be complete my program in another year and will have my financial freedom back. I highly recommend this program to anyone that may have made some poor financial decisions in the past and just want a clean slate
10 months ago
Reply from Freedom Debt Relief
Thank you for sharing your journey with us, Nichole! We understand that skepticism is natural, but we're so glad to hear that you've seen real results with Freedom Debt Relief. You're making great progress, and it’s inspiring to see how close you are to regaining financial freedom!
Feb. 18th, 2025
Review Source
Gloria Hardy
In the beginning I didn’t know what to
expect. However, I soon discovered Freedom Debt Relief was exactly what I needed. The counselors made me feel like I was one if their most important priorities, After explaining the goal
Of FDR, I soon saw my debt decreasing and knew I was beginning to see that the suggestions and guidance the counselors gave me proved excellent. It has given me hope that soon my debt will be gone and I’m very grateful to FDR.
10 months ago Edited July 16, 2025
Reply from Freedom Debt Relief
Thank you for sharing your journey, Gloria! It’s wonderful to hear that Freedom Debt Relief has provided the support and guidance you need to regain control of your finances. Paying off your first debt is a huge milestone, and your commitment to building better financial habits is truly inspiring. Keep up the great work—you're on the right path, and we’re here to support you every step of the way!
Feb. 14th, 2025
Review Source
Kristin Bush
Freedom Debt Relief exceeded my expectations, definitely five stars. They have excellent customer service, as i never felt disregarded. As i was told before signing up, my debts were significantly reduced. I was also told that the payments need be punctual for processing, it was very transparent. I had a lot of debt, so it took about 6 years. I always sincerely recommend Freedom Debt Relief to friends.
10 months ago
Reply from Freedom Debt Relief
Thank you so much for your kind words, Kristin! We're thrilled to hear that Freedom Debt Relief exceeded your expectations and that you had such a positive experience with our team. We are committed to providing transparent and supportive service, and it’s great to know that our efforts helped reduce your debt over time.
Feb. 7th, 2025
Dj
There are so many things that I like about Freedom Debt Relief, they have been a Blessing to me, the associates that I have come in contact with have always been very helpful, professional, polite and courteous. I believe that I made a good choice contacting them to handle my situation, this was the best decision I have made so far. I would like to thank u so much.
11 months ago
Reply from Freedom Debt Relief
Thank you for your review, DJ! We are happy to hear that you feel that working with us is the best decision you could have made! Thank you for choosing FDR!
Jan. 28th, 2025
Review Source
Linda Kemp
Took me awhile to decide to do debt relief. The rep I worked with was very patient and encouraging. Once I made up my mind to do debt relief with Freedom Debt Relief my rep was very helpful and made me feel I was doing the right thing. Had my first settlement on December 30 2024, actually I had two. I like that they settle on a pay off amount then break that down into monthly payments, others don't do this. I would highly recommend Freedom Debt Relief I am glad I stopped procrastinating, one of the best decisions I ever made.
11 months ago
Reply from Freedom Debt Relief
Thank you for taking the time to share your experience, Linda! We’re so glad that our team was able to support you through your decision-making process with patience and encouragement. It’s wonderful to hear that your first two settlements went smoothly and that you appreciate the flexibility of breaking down the payoff amount into manageable payments.
Jan. 13th, 2025
Anita Rose Paras-Dotson
I don't know what I would do without these guys they're helping me resolve my debt in record time
1 month ago
Reply from Freedom Debt Relief
Hello Anita,
Thank you so much for this incredible review! We are truly delighted to hear that we are helping you resolve your debt in record time and that you feel so well supported. That is exactly the goal of our program! We’re elated to be able to assist you along your debt-free journey. We look forward to your brighter financial future!
Thank you for being a valued client of Freedom Debt Relief
Thank you so much for this incredible review! We are truly delighted to hear that we are helping you resolve your debt in record time and that you feel so well supported. That is exactly the goal of our program! We’re elated to be able to assist you along your debt-free journey. We look forward to your brighter financial future!
Thank you for being a valued client of Freedom Debt Relief
Dec. 3rd, 2025
Review Source
Nichole Gainey
Friendly and compassionate staff. Knowledgeable guidance and non judgmental dialog..
1 month ago
Reply from Freedom Debt Relief
Hello Nichole,
Thank you so much for this heartfelt review! It means the world to us that you found our staff friendly, compassionate, and non-judgmental. We know this journey takes courage, and creating a supportive environment is our top priority. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We’ll always have your back.
Thank you for being a valued client of Freedom Debt Relief!
Thank you so much for this heartfelt review! It means the world to us that you found our staff friendly, compassionate, and non-judgmental. We know this journey takes courage, and creating a supportive environment is our top priority. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We’ll always have your back.
Thank you for being a valued client of Freedom Debt Relief!
Dec. 3rd, 2025
carl johnson
got first one in less than 30 days and they keep me advised on what is going on .
1 month ago
Reply from Freedom Debt Relief
Hello Carl,
What fantastic progress! We are thrilled to hear that you achieved your first settlement in less than 30 days. That fast result, coupled with our regular updates, is exactly the positive experience we strive to deliver. We take pride in making sure our clients are supported throughout the process. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free.
Thank you for choosing Freedom Debt Relief!
What fantastic progress! We are thrilled to hear that you achieved your first settlement in less than 30 days. That fast result, coupled with our regular updates, is exactly the positive experience we strive to deliver. We take pride in making sure our clients are supported throughout the process. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free.
Thank you for choosing Freedom Debt Relief!
Dec. 3rd, 2025
David Anthony
The way everything is set up,the courtesy of the workers,and the way the system works.
1 month ago
Reply from Freedom Debt Relief
Hi David,
Thank you for sharing your thoughts! We’re thrilled to hear that you’ve had a positive experience with our setup, our team’s courtesy, and the way our system works. Your feedback means a lot to us.
Thank you for choosing Freedom Debt Relief.
Thank you for sharing your thoughts! We’re thrilled to hear that you’ve had a positive experience with our setup, our team’s courtesy, and the way our system works. Your feedback means a lot to us.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Review Source
Susan Avilla
Love you guys! Only just started working with you again, but have loved you guys….
1 month ago
Reply from Freedom Debt Relief
Hi Susan,
We love hearing that — welcome back! It means a lot to know you’ve had a great experience with us. We’re excited to work with you again and help you stay on track toward financial freedom.
Thank you for choosing Freedom Debt Relief.
We love hearing that — welcome back! It means a lot to know you’ve had a great experience with us. We’re excited to work with you again and help you stay on track toward financial freedom.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Review Source
Betzaida Cruz
I was skeptical at first. But, now Im starting to feel like someone is in my corner.
1 month ago
Reply from Freedom Debt Relief
Hi Betzaida,
We’re so glad to hear that you’re feeling supported — that’s exactly what we’re here for! It’s great to know your confidence in the program is growing, and we’ll continue to be in your corner every step of the way.
Thank you for choosing Freedom Debt Relief.
We’re so glad to hear that you’re feeling supported — that’s exactly what we’re here for! It’s great to know your confidence in the program is growing, and we’ll continue to be in your corner every step of the way.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Review Source
Michael Sherrow
Everything is going good so far. The first settlement went easy. Hope all are that easy.
1 month ago
Reply from Freedom Debt Relief
Hi Michael,
We’re glad to hear your first settlement went smoothly! While every settlement can be a little different, we’re here to make the process as easy as possible and guide you every step of the way.
Thank you for choosing Freedom Debt Relief
We’re glad to hear your first settlement went smoothly! While every settlement can be a little different, we’re here to make the process as easy as possible and guide you every step of the way.
Thank you for choosing Freedom Debt Relief
Nov. 10th, 2025
Review Source
Rachel Baugh
I am so grateful for the high level support from FDR. I recently joined the program and from the very first phone conversation, I have been treated with respect, kindness and an abundance of compassion. Not only do they take time to listen to you, they are extremely knowledgeable and helpful! I was scared and my confidence level was very low before I started my journey with them and they immediately calmed me down and put my mind at ease.
If you need help with your debt, please don’t let this opportunity pass you, reach out to their team and you won’t regret your decision. The process is remarkable, there the app, dashboard and all of the features that you have access to is superb! They are the BEST and I am grateful. If you commit to the program and do your part which is very easy, keep your payments on track and let them do their job, and you will get the results you deserve and crave. Stop thinking about it and just do it! I am speaking from my own personal experience and I can’t say enough about the smooth process and how fantastic their communication is on point!
Good luck with your journey!
1 year ago
Reply from Freedom Debt Relief
Rachel, so glad to have serve you and provide you with a quality care. I did not know you had such hesistation before joining. So glad we walked you every step of the way to feel confident in your future with us. We are thrilled to hear the apps and tools are to your satisfaction and its been supportive for you throughout the program. We look forward to your future success and let us know if you need anything along the way.
Dec. 19th, 2024
Review Source
Roxy Morgan
I’m completely happy with my experience with FDR they are very professional and friendly and always willing to find ways to help me. I appreciate all their hard work in helping me to reduce my debt and in a professional and friendly way. I know I repeated friendly twice because that is important to me. For me it was hard to ask for help, but circumstances had changed for me and I desperately needed their help! From the beginning on, as I said they have treated me professionally and friendly, so I have not felt so bad to be in this position in the first place. Thank you FDR for everything you’ve done for me and continue to do!
1 year ago
Reply from Freedom Debt Relief
Thank you so much for your wonderful feedback, Roxy! We're delighted to hear that our team has been both professional and friendly throughout your journey. It's great to know that our support made it easier for you to ask for help during such a challenging time. We're here to help, and we're committed to continuing to assist you every step of the way. Your appreciation means a lot to us!
Oct. 29th, 2024
Review Source
Rina
I love Feedom relief it gave me secure and it took all worries from my shoulders I just do my job kept g up with my monthly payment an they do the rest
I honestly recommen Freedom relief don’t do it on your own when you have people to help you
Make your self a favor take off the load out of your life and live in peace with yourself and family we have better things to worry about the name says it all Freedom relief
So don’t waist your time and your health stay healthy
It help me a lot in my life I can live again and enjoy my life with my love ones
God is Good that’s how HAPPY I am
Try it nothing to lose
1 year ago
Reply from Freedom Debt Relief
Thank you for your heartfelt review, Rina! We're thrilled to hear how Freedom Debt Relief has lifted such a significant burden off your shoulders. It’s wonderful that you feel secure and can focus on your job while they handle your debt. Your recommendation is invaluable, and it’s inspiring to see how much this program has positively impacted your life. Wishing you continued happiness and peace with your loved ones! If you need anything else, feel free to reach out!
Oct. 29th, 2024
Sue Sheets
This was the best decision I have made. I wish I would have done it sooner! I love this company. If I need to ask questions there is always someone to talk to. When I signed up, it seemed like my graduation seemed so far away. But, it goes really fast.
I got all of my debt from being a single mom who didn’t receive child support on a consistent basis. I had no other choice. I always felt guilty about my debt and how I would pay it back. This company has taken me under their wing and help me see a light at the end of the tunnel! I check my dashboard daily because of how excited I am from all the progress I have made! If I could do a commercial for them I would!! 😊Absolutely love these people that I work with and this company! Thank you for being so kind and helpful and not making me feel like a loser! I tell everyone I know about the progress I have made with this company!!
I am a happy customer!
Thank you, Sue😊
1 year ago
Reply from Freedom Debt Relief
Thank you so much for your heartfelt review, Sue! We're thrilled to hear that you’ve had such a positive experience with us and that our team has been able to support you on your journey to financial freedom. Your dedication and enthusiasm are inspiring, and it’s wonderful to know that you're feeling empowered and hopeful about your progress.
We’re always here to help, and we appreciate you spreading the word about Freedom Debt Relief. Keep checking that dashboard—you're doing amazing work!
Thank you again for choosing us, and we look forward to continuing this journey together!
We’re always here to help, and we appreciate you spreading the word about Freedom Debt Relief. Keep checking that dashboard—you're doing amazing work!
Thank you again for choosing us, and we look forward to continuing this journey together!
Oct. 22nd, 2024
Review Source
Joseph Baker
I called this company because I started having seizures and dislocated my shoulders because of the seizures. I can’t work and I’m not eligible for disability. Over the years of dealing with my health my debt climbed very fast. I was extremely stressed about my debt. The first phone call to this company gave me piece of mind and allowed me to focus more on my health than trying to make money to pay off the debt. They explained perfectly how they were going to handle my debt and within 6 months of giving payments they have already settled my debt for significantly less than I owed. My dedicated account that they set up for me doesn’t even have enough money to pay off those debts, but they were still able to settle my debts. Amazing company and amazing employees that truly care about improving your life!
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience with us, Joseph. We’re truly sorry to hear about the challenges you’ve faced with your health, and we’re honored that our team could provide you with peace of mind during such a difficult time. It’s wonderful to know that we could help you focus on your health while effectively managing your debt. We’re thrilled to hear that your debts were settled for significantly less than what you owed, and we’re committed to supporting you every step of the way. Your kind words about our team mean a lot to us, and we’re grateful to be part of your journey toward a better life. If you need anything further, we’re always here for you!
Oct. 10th, 2024
Phyllis Harmom
I am an active participant of the freedom Debt Relief Program and I am very impressed with the way they are handling my debt. At first it was no way to solve my problems because even the bank I was working with was trying to help me because I was working with another company instead of theirs. I decided not to be defeated and continue to work with Freedom Debt Relief. The program is very helpful and considerate in the problem you may encounter along the way. They have solutions that you can try to help the situation. The banks tell you one thing and do something else. If I were you and you find yourself in a situation like my or worse , I would give Freedom Debt Relief a chance it is working for me. Thank you so much for all your help Freedom Debt Relief.
1 year ago Edited April 5, 2024
Reply from Freedom Debt Relief
Hi Phyllis, we are thrilled to hear about your positive experience with us! It's great to know that we've been able to assist you effectively and provide helpful solutions along the way. Thank you for sharing your journey with us.
Apr. 5th, 2024
Fernando Rosales
I recently interacted with Freedom Debt Relief over the phone, and their customer service was exceptional. From the moment I dialed in, I was greeted with warmth and professionalism. The representative I spoke Bernie M, was incredibly knowledgeable about their program and services, and they took the time to listen attentively to my questions and concerns. What truly stood out was their dedication to resolving my issue efficiently and effectively. They remained courteous and patient throughout the call, ensuring that I felt valued as a customer. I left the conversation feeling satisfied and genuinely impressed by the professionalism and commitment to customer satisfaction displayed by Freedom Debt Relief. I highly recommend their services to anyone.
1 year ago
Reply from Freedom Debt Relief
Hi Fernando, we're delighted to hear that Bernie was able to assist you effectively and efficiently, and we'll be sure to pass along your praise to him and the rest of our team. Your satisfaction means the world to us, and we're grateful for the opportunity to have been of service to you.
Apr. 1st, 2024
Review Source
Maureen Ciliberto
I am still relatively new to the experience, having just started in the middle of January, 2024. However, I wanted to provide this review because in just a brief month and a half I have already received my first settlement and I am on the way to even more progress!
I will admit, the first few months are still a bit unnerving since I continue to receive collection calls and certified mail stating that my account has gone to collections. This has been the most challenging part of the program, especially for someone who has never been late on a payment before - until several life circumstances in rapid succession threw a wrench into the works and everything started to fall apart.
Reaching out to Freedom Debt Relief happened after I had exhausted every other option, thinking I could figure it out on my own, which only led me into more financial distress. After making the first call I realized I was in the right place! Everyone I spoke with handled my situation in such a caring and supportive way, with absolutely NO judgement. I put my financial burden into their hands, and began making the pre-determined payments into my account. I kept in contact with them every time I received a notice or if my debt was turned over to collections, and they took it from there! They are phenomenal to work with and very reassuring. I was very nervous at first but when that first settlement occurred, I knew I was going to be able to see my way out of this mess. I still have a road ahead of me, but now, knowing that this program WORKS, I am able to navigate it with much less stress and anxiety! Thank you from the bottom of my heart Freedom Debt Relief! My only regret is that I didn’t do this sooner!
1 year ago
Reply from Freedom Debt Relief
Hi Maureen, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've already seen progress and received your first settlement in such a short amount of time. We understand that creditor calls and collections communications can be incredibly stressful, especially for someone who's never been in this situation before. It's truly heartening to know that our team was able to provide you with the support and care you needed during this challenging time. We strive to create a judgment-free environment where our clients feel understood and empowered to take control of their financial situation.
Mar. 27th, 2024
Review Source
Paul Domenick (Padilla) New York, NY
I joined Freedom Debt Relief about four months ago because I needed to consolidate my growing debt. I found them on the Forbes top five organizations for consolidation debt, and I called all of them. Out of all five, I chose Freedom Debt Relief because they were upfront, called me back immediately, were willing to work with my unique circumstances, and got me enrolled almost immediately. Furthermore, I've had to do very little work. I simply stopped auto-payment on some of my debt and haven't answered any of my debt collectors. Why? Freedom will explain all of that to you. Last, whenever I have needed advice on anything, they email me back almost immediately with easy, laymen's language, and I couldn't be happier. I have complete trust in this company, and I can't wait until all my debt is paid off. Patience is worth it, and I was still able to hold on to a couple of small accounts to manage on my own. Freedom means...well...freedom. Freedom gives you all the power and decisions related to your account. I highly suggest you choose them.
1 year ago
Reply from Freedom Debt Relief
Hi Paul, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Feb. 23rd, 2024
Review Source
jacqui s Bohemia, NY
What i disliked is that there are times when there seems to be a lack of communication within certain departments, i.e. customer service and the negotiation departments, as well as the fact that when you upload documents and you call to advise the team that you have uploaded documents that are urgent, it doesnt get addressed or should i say, acknowledged. I have to call to advise representatives that i had uploaded documents and i have not heard from anyone, can someone address this matter urgently. My loans were being negotiated at one point, rapidly and creditors were sending me letters to counteract the negotiations.
there is also the ledger/accounting procedure. this need to be much clearer for clients to understand properly, because my monthly deposits are automatically withdrawn and there will be times when i see "loans" are being deposited, and there were at least one or 2 occasions with a creditor where negotiations fell through yet i was charged fees and when it went through again for the same amount of money, i was charged fees again. I had to be consistent in calling and following up and had to be checking almost daily to ensure that things were going or moving after i authorized payments.
There are other discrepancies like customer service, one or 2 members got rude and hung up on me and almost tried to "reprimand" me when i was explaining my situation.
1 year ago
Reply from Freedom Debt Relief
Hi Jacqui, thank you for bringing this to our attention. We are sorry to hear that you had poor encounters with our team. We would love the opportunity to speak with you if you have the time.
Feb. 8th, 2024
Review Source
Gina Kula, HI
Coming to the decision to take this avenue to fix my financial problems was scary but from the first consultation to now it has been the best decision for me. Letting my credit score drop and stopping my payments was the hardest but within months my first resolution began and new credit offers began coming my way.
I didn’t jump on them as I knew I had to resolve my situation and learn better budgeting. Having a 1 lump payment to FDR allowed me to make a doable budget. Now I’m almost done and I can breathe! So easy. Each month my payment is automatically deducted. Their website allows me to see my progress and settlementsb documents upload easily and their chat customer service is fast. If you find yourself in the need to deal with your debt. Freedom Debt Relief has worked great for me
2 years ago
Reply from Freedom Debt Relief
Gina, we can't thank you enough for choosing us! We know the initial impact to your credit can be really tough and we are so thankful that you stuck it out and are now seeing the benefits of your hard work! It's not an overnight process and we appreciate you trusting us and staying committed to becoming debt free! You're doing amazing, keep up the great work.
Nov. 15th, 2023
Review Source
LaRoyce Lancaster, CA
Freedom Debt Relief program has literally changed my life. I had worked hard to raise my credit score from mid 400’s to mid 600’s, but at the same time I was buried in credit card debt. I would say close to 80% or more of my fixed income went to the minimum payments on those cards. I would never be able to get out from under that debt. I talked to at least three other companies that offer the same type of program. All of them had a similar program but with much higher cost or payment on my end for a longer period of time. However, the deciding factor was how they made me feel. FDR treated me with respect and dignity and didn’t seem to mind my questions and I had a lot. I felt my concerns and questions had value whereas the others me feel “stupid “ for not jumping on their bandwagon. I have been with FDR for 5? months and made first settlement already. They are still the best option and I am glad I went with them. I love how I am able to go online and track progress, upload any and all necessary documents, email and get prompt responses. Yes, l am getting calls from creditors, my score has taken a nosedive but FDR offers “online courses “ to guide you through this process and it has helped me immensely. FDR has a great support network
whether it’s a good read online or a phone call to one of the knowledgeable associates. I would highly recommend Freedom Debt Relief to anyone!
2 years ago
Reply from Freedom Debt Relief
Hi LaRoyce, it's wonderful to hear that you've had a positive experience with the program and that you have seen progress on your accounts this early on! If you have any more questions or if there's anything else you'd like to know or discuss, feel free to let us know. We are here to help!
Oct. 6th, 2023
Review Source
Amanda Moses Bentonville, AR
I like the fact that I am updated about the progress of each step of the negotiations. FDR lets me know how far along my next negotiation is in progress and what to expect. I let them know of any communication I receive from the debtors. FDR has really saved me money, bc it felt like I was just spinning my wheels and not going anywhere. I was in good standing with all of my credit cards, but I wasn't paying them down bc of high interest rate and only able to make minimal payments. I am so glad FDR is helping me pay these off and don't know where I'd be right now without them. I am so thankful and appreciate everything they are doing to help me.
2 years ago
Reply from Freedom Debt Relief
Hi Amanda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Oct. 4th, 2023
Review Source
virginia hernandez Chico, CA
Even tho making the decision to choose embarking on a debt consolidation was Not easy, Freedom debt relief has made this choice possible and not horrible. I still am a bit inundated with messages/calls from the lovely people I owe money to, it really helps to know things are being handled and negotiations are ongoing for a brighter future. I’m very grateful to Freedom for all their updates and for being able to see any progress on the dashboard. Okay, so obviously my credit score isn’t pretty right now, at least I know that Will improve again. I’m very Grateful to Andrew P. help setting this up and for helping my “life improvement”. Being ill for so long was not expected so you’ve all been my saviors.
2 years ago
Reply from Freedom Debt Relief
Hi Virginia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Sep. 15th, 2023
Review Source
Julianne Mathias Moreno Valley, CA
Freedom Debt Relief was a wonderful company to work with. From the first call they were professional and explained everything to me and explained the different ways we could go. The portal they have is easy to use, keeps you informed of the progression and where they are in each step. I received many emails from them to keep me informed. When I reached a certain stage they talked to me about a consultation loan that was a fabulous deal. My debt was cause by my Cancer treatments, medical care and prescriptions. I was afraid I would never get out of that but FDR helped me get to that point, my credit rating is going up at a great rate and I’m no longer worrying daily how to pay my bills! Give them a call and see what they can do for you!
2 years ago
Reply from Freedom Debt Relief
Hi Julianne, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Jun. 21st, 2023
Review Source
Casey Gilbert Buffalo, NY
The process is very intimidating and stressful, but everyone I spoke to has been realistic yet reassuring. Essential information was provided by email, in my dashboard, and by text, making it easy and much less stressful to stay on top of my key tasks and to be informed how to handle expected situations. Freedom completed my first negotiation in less than two months and I am eager to have the remainder of them resolved soon. If I had tried to continue handling my financial situation on my own I would be suffering the same damage to my credit without any meaningful relief to my overall burden. With Freedom I am working toward a controlled descent back to financial solid ground rather than a nosedive.
2 years ago
Reply from Freedom Debt Relief
Hi Casey, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Jun. 16th, 2023
Review Source
Claudette Griggs Upper Marlboro, MD
I have been thoroughly impressed with the service provided to me in resolving my debt problems. I was initially apprehensive about using this service, however the results that I'm seeing are astounding. In a matter of less than one year my creditors are getting paid off. It would have taken me more than 5 years to do what FDR has done for me in under a year.
Also, customer service is great. There is never a time in which I cannot get in touch with anyone who can help ease my nerves and answer all my questions.
Their dashboard, which allows me to follow along with my progress is always up to date and is one of the best tools to use when tracking your progress.
2 years ago
Reply from Freedom Debt Relief
Claudette, thankyou for sharing your experience with us! We are so happy to hear about your experience and your accomplishments in our program! Thank you so much for trusting us in this journey!
Jun. 1st, 2023
Review Source
Rachel O.
I am enjoying the fact that I can focus on my health issues as well as other difficulties I am currently having instead of dreading to wake up each morning just to " pull my hair out" . I feel as if I am in good hands with FDR and this was certainly a valuable decision for me to make. I appreciate all efforts set forth and all will be a ok eventually. I pride myself on doing the right thing , at this point in time it was getting beyond my ability to grasp the severity of my hardship situations. I am doing the right thing. God bless the creditors understanding , most of them anyway. Thanks FDR for doing the work on my behalf , I was headed down a road of horror , financially , emotionally and physically. I am doing a "bit" better each day. Still a long road , less speed bumps though. Thank you FDR. I am a committed customer and would be lost without your assistance. I even wonder if I would still "exist" without your efforts on my part. Thank you for helping me to expand my lifetime and to recover with bells on heels.
Sincerely & gratefully RAO.
2 years ago
Reply from Freedom Debt Relief
Rachel, health is so important and it is very difficult to keep up with it when you have a hundred other things to worry about. Leave the hard stuff for us and continue to take care of yourself. We will be here every step of the way!
Apr. 27th, 2023
Review Source
Louise Quinn Elk Grove, CA
Just entering into the agreement gives you a sense of relief and the weight off your shoulders. I feel that I am too new to give a complete rating but so far everything is as you said it would be. I have contacted customer service just twice and the help I received was complete. Just as an example, the way you contact and get an agreement with each debt looks like the last creditor is waiting almost four years to get a call from you and a settlement. Also, I am getting calls, emails, text messages from several debt relief companies just since I signed up with yours. Do you post something somewhere that let's them know you are involved with my situation?
2 years ago
Reply from Freedom Debt Relief
Louise, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Apr. 3rd, 2023
Gregory Bates Sacramento, CA
I have been apart of Freedom Debt Relief since June of 2019 and will be graduating the program this month, February 28th 2023. It's been a long 3 and a half years. I have written positive reviews about this company in the past, but, this will be my last. Yes, this program has its negative effects like impacting your credit, but their amazing team is upfront about that. Here is the positive though, it's not permanent. My credit has now finally increased since I'm near graduating and my settlements are done and paid off and it is only going to increase more in the coming months once everything officially settles. I wish that I could say that I had a smooth journey, but it was rough. I, not having enough money at times for the deposits, having a little left over to try to make extra deposits so that they can negotiate your settlements faster, the covid 19 pandemic that left me dry and struggled to make my deposits which caused them to have to renegotiate a few of my settlements that I ended up losing. A specific creditor trying to come after me in which Freedom Debt Relief stepped in and had thier legal team get involved to protect me and then the creditor backed off. Hey, that is just a snippet of what I went through. However, Freedom Debt Relief was with me every step of the way and worked with me through it all and they WILL work with you too. Just remember to make sure you help them help you. They only can do so much, remember, its still on you. Look at my review if any of you need motivation. I am living proof that you all can complete this program like I will complete it on the 28th of this month. 3 and a half years, it may take longer, or shorter for some. Everyones journey is different. However, stay the course like I did and you'll be fine. Thanks Freedom Debt Relief. Our relationship is now coming to an end, but I will never forget this humbling experience and journey.
2 years ago
Reply from Freedom Debt Relief
Hi Gregory, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Feb. 24th, 2023
Review Source
Misty Rachels Phoenix, AZ
I can't say one bad thing about Freedom Debt Relief!
They really treat you like family, I have been with them for 3 years and my debt is finally complete and I couldn't have done it without them! There is a lot of times when I wanted to give up, but then I would call Freedom and they would remind me on why I'm doing all of this. I have spoken to a lot of Freedom Debt Relief employees throughout the 3 years, and I never had one bad experience. From the beginning to the end they make sure that you understand everything and they explain everything in detail. They make an already uncomfortable situation comfortable somehow and you feel right at home. This might sound weird but I'm kind of sad that they won't be a part of my life anymore. But I will always be thankful for them! Even after you graduate and complete your debt they are still there for you. If you're wondering if you should do this experience, don't wonder just do it! You will not regret it one bit! Thank you Freedom Debt Relief for everything!
2 years ago
Reply from Freedom Debt Relief
Hi Misty, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.
Feb. 24th, 2023
Eleanor Hayward Three Rivers, MI
Freedom Debt Relief is THE way to end the debit mess you got yourself into....you pay in, and when you have invested enough, they negotiate for you, and do help you settle, and end those interest fees you keep throwing money away on.... It comes down to a matter of trusr, and that was hard for me... Creditors continue to call FDR teaches you how to respond without futher involement... and as they coach you, you get those debts settled... They are honest, and are totally and easily available.... you do not have to go through endless prompts... humans are there ! I am so relieved ! They guide you, and explain what is taking place with your account on a regular basis... I will soon be debt free ! You can imagine that feeling, and FDR can get that feeling for you ! I am more than happy that I searched, and followed this program ! Go for it ! It works !
2 years ago
Reply from Freedom Debt Relief
Hi Eleanor, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Feb. 2nd, 2023
Review Source
GH Simmons High Point, NC
FDR was the only company at the time that would take on our debt level of $84,000. They made the process simple enough for us to commit to beginning the debt relief process.
I wish there would have been a better illustration to the fee structure being consistent as opposed to 30-50% range and a thorough explanation of exactly how to calculate the 1099 tax that is incurred and the adjustment you should take out of your paycheck to help cover taxes.. That would have made for slightly different decisions in settlement dates in order to not be hit with such a large tax bill at the end of the year.
With that being said, it really was the first tool we had to completely understanding budgeting and financial planning. If the credit card companies would have worked with us in the same way, we wouldn't have needed FDR. FDR became the buffer we needed to get on track!
2 years ago
Reply from Freedom Debt Relief
Hi GH, this is very insightful feedback and we truly appreciate you taking the time to share your experience with us and recommendations for how we can get better. Thank you for sticking with us and we are so happy that we were able to help put you on a better path to financial freedom!
Jan. 20th, 2023
