Freedom Debt Relief
9.7
Overall Score
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Review Source
Karen Gallagher
My husband and I applied for a home equity loan we signed all the paperwork and at the last minute they said the underwriter Chablis mind as I had two many credit cards, which they new. So I seen an ad for Freedom Debt Relief and they worked with me until we found a solution to get me out of my credit card debt. It’s less than what I was paying on my credit cards each month only paying the minimum payments which by the way went up due to the interest rates going up. So we came up with a plan that I could live with and also to be debt free in a short period of time instead of being buried in credit card debt that I would never be able to pay off all the credit cards. It took me a long time to build my credit up and then I made the mistake of getting any credit card. I was always told by my father to never get a credit card if you can’t pay for it in cash then you don’t need it. Well I didn’t get my first credit card until I was in my late 40’s. All I have to say about Freedom Debt Relief if you are in credit card debt I highly recommend them they will help you anyway they can they work miracles, and they help find a solution that you are comfortable with and that you can afford.
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us Karen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Oct. 17th, 2022
Review Source
Jim Palasota Mount Gilead, OH
When I contacted FDR, I was afraid and uncertainly if seeking debt relief was the right thing to do. For years I kept thinking I could catch up on my debts, but interest rates were high and I could not pay down my credit cards. When I did call FDR, the representative was friendly and help me through every step. FDR accepted my case, outlined a payment program and that was it! Each month I received phone calls and emails keeping me update on the progress of my payments. One credit to my success was I never missed a payment, and actually doubled up deposits. As of Sept 2022, I have successful completed the FDR program and it feels so GOOD. I am final FREE of that debt.
2 years ago
Reply from Freedom Debt Relief
Hi Jim! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Oct. 6th, 2022
Review Source
Diana Coconubo Los Angeles, CA
If you're sitting under a mountain of debt, and you're considering this consolidation program, I'd highly recommend this option. Think about where you'll be in 3-4 years. I was nervous, but I knew that I was up against enormous debt and month after month, I wasn't getting anywhere, even though I was paying my monthly payments. During the repayment period, I lived within my means, and didn't take on additional debt. There is no doubt that this program impacts your credit, however, now that I've payed off the debt, I am confident that I can make better financial choices in my future. Throughout the process, the payments were automatically deducted from my bank account. Overall I'd say do your own research, understand the implications of this program, and take the step to financial liberation. The choice is yours.
2 years ago
Reply from Freedom Debt Relief
Hi Diana, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 29th, 2022
Review Source
John Reilly Allentown, PA
So like so many americans I had credit card debt . I thought about filing for bankruptcy but ran across FDR. They have very intelligent advisors and explained every thing perfectly. I wanted to solve my debt in 3 years and they drew a plan to achieve that. They cut my debt in half and I will be debt free in 3 years. They explained their costs and even adding their fees I saved over 30 percent. They are experts at what they do and they do it well. I ended up paying less than what I was paying for minimum payments on the credit cards. When they negotiate a deal your interest stops. Something to keep in mind you credit rating goes into the dump. It is important that you reestablish your credit as soon as possible. It took 2 years but my credit is back over 700. I strongly recommend if you get yourself into a debt you can not dig yourself out of give FDR a try. It worked for me.
2 years ago
Reply from Freedom Debt Relief
Hello John, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 23rd, 2022
Carmelita Glendale, CA
Freedom debt relief is the best company that help improve my credit. Good customer service no long wait in telephone conversations. Up to date in their communication thru my email. I seldom call them coz I trust them to resolve my debts to several company. They where able resolve them all, I was surprised that they send me an email that Im paid off my account worth 13,000
It was a great relief on my part. I was bout to go to court coz one of the banks sued for my debts. Im happy that freedom debt relief rescue me from Shame and anxiety My credit score went up too.
Thank you much Freedom debt relief.
2 years ago
Reply from Freedom Debt Relief
Hi Carmelita! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 6th, 2022
Review Source
Evelyn Diaz San Leandro, CA
Freedom Debt Relief is helping me pay my debt! They were very clear since the beginning and explained the program and the steps I have to take! The toughest part is to be patient and let them negotiate the debts you! I have seen many of my debts being settled and I get constant communications letting me know of my progress. The client dashboard is so user friendly and clearly explains all the payments and my progress, the representatives of the chat online answer in seconds and patiently explain and answer all my questions! I highly recommend Freedom Debt Relief to anyone who wants to be Debt free!
2 years ago
Reply from Freedom Debt Relief
Hi Evelyn! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 30th, 2022
Rosemary Clark Lake Worth, FL
God bless everyone in the "Freedom Debt Relief" family. Everyone have graciously reflected a demeanor of congenial and obliging professionalism and a worldly awareness when discussing personal and financial concerns.
In addition, the employees have illustrated the necessary skills of maintaining a cheerful outlook that is necessary when reaching out to the multifaceted clients that the Freedom Debt Relief family are determined to reach out and assist those people whose misfortune have left them discouraged and affected by sadness and remorse.
This aspiring company have earned "our" undeniable blessings for their steadfast honesty and trustfulness that they have genuinely earned. Their distinction of reaching out to others with positive encouragement and mindful gracious earnestness.
This reflects the extraordinary abundance of pride in the company's continuing determination to alleviate the adversities of these people's overwhelming and disparaging financial position.
The essential ingredients of superior and long-standing fundamentals that the employees displays makes this company a beneficial enlightenment in the community. This assures our awareness of the many undeniable and encouraging blessings to everyone in the community.
2 years ago
Reply from Freedom Debt Relief
Rosemary we are honored to be your solution to financial relief and we are honored to be your partners in your journey. On behalf of the Freedom Family, we look forward to your continued success and we will remain by your side through this journey. Thank you for choosing Freedom Debt Relief as your guide.
May. 2nd, 2022
Review Source
David Graham Tampa, FL
FDR is a great alternative if you find yourself in a situation that you are unsure of how to get out of. Prior to, and over the pandemic, my family found ourselves in a situation I could not find a path out of. Freedom Debt Relief both found and created the alternative path we needed. It is not for everyone. It has definitely created a sense of commitment and pressure that I unfortunately needed. The staff is wonderful and nearly all successfully balance the role of both financial and emotional counselors in a time that is difficult and stressful for all. External circumstances, combined with my own personal choices, put me in a situation that seemed untenable. I could not be more appreciative and grateful to FDR for the help and guidance they have provided. I am about 1/2 of the way through but feel I have rounded the corner. Stress-wise, this has been one of the most painful I have experienced in 40+ year history. I now find a light as the end of the tunnel and would not be here without Freedom Debt Relief.
2 years ago
Reply from Freedom Debt Relief
David
It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Apr. 26th, 2022
Joyce Stokes Hammond, LA
When I first came to Freedom Debt Relief, I was in really BAD shape. Had lost my job due to COVID, marriage over and was left with a mountain of bills. I called crying because I was now a single woman with a mortgage, just started a job and haven't made my first pay check yet. Ms. Robertta S assured me that everything was to be alright. I want to thank her and let her know she is the BEST! She made me feel comfortable and reassured me that I was going to be where I am today. Thanks to FDR, I feel that I can breathe and my debt situation is being taken care of as long as I do my part of the agreement
2 years ago Edited June 13, 2022
Reply from Freedom Debt Relief
Thank you, Joyce, for taking the time to share how pleased you are with our service efforts. It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jun. 14th, 2022
Review Source
Cynthia Montgomery Detroit, MI
When I first started with FDR i
Was skeptical of the idea of giving all the information on
All of my creditors and depending on FDR to negotiate a settlement to pay them them off.
I was afraid of speaking to the creditors when they call and explaining to them my financial
Hardship and do plan on paying ,
Not to give .away too much information. I had to think positive and considerate on keeping up-to-date on my notifications
And dashboard activity. I kept thinking how was I going to finish by my graduation date so far away? I managed to keep my payments coming in on a convenient time of the month, which was on the first. It took a lot of praying and faith in FDR to have confidence that this is legal.
FDR was moving considerably fast with the settlements with each creditor. I' hope to continue making settlements and reach a early graduation. I am presently working a partime
Job to stay current on my regular bills I have.
2 years ago
Reply from Freedom Debt Relief
Cynthia, thank you for trusting us as your guide to a debt-free future. If you have any questions or need any extra support with your accounts, please don't hesitate to give our customer support team a call. Thank you for choosing Freedom Debt Relief!
Jan. 28th, 2022
Review Source
Courtney Wood Ooltewah, TN
I wrote an original review a month ago stating how I was pleased with FDR up until my Discover account went through litigation and things felt like they were falling through the cracks on FDR’s end and their law team. As soon as I wrote the review, an agent higher up with FDR contacted me and I was able to express my issues and concerns. After this conversation, communication on this account felt like it was getting much better and I ended up getting a settlement. I do still feel like to get things done you have to do your own part and really stay on top of things to make sure it runs smoothly. I was pleased to see that my effort did matter to them and they wanted to clear up all issues.
2 years ago Edited February 16, 2022
Reply from Freedom Debt Relief
Hello Courtney, thank you for sharing your feedback with us. We are sorry to hear that this account has caused additional stress to you. An account specialist will be reaching out regarding these concerns. You have our full support, thank you for choosing Freedom Debt Relief!
Jan. 25th, 2022
Lindsay Gill Phoenix, AZ
I was at rock bottom with my debt and I reached out to Freedom Debt Relief as a last resort. Within a few minutes I was talking to an expert about my options. We went through my finances together and figured out a plan that worked for me. Not only was she professional but she was reassuring and empathetic to my situation which made this process feel much more manageable. Since I started one year ago about 1/3 of my debts have been resolved! Freedom Debt Relief was the saving grace I needed during one of my hardest times. Working with them has provided me with peace of mind and a better understanding of financial literacy so that I don’t find myself in this position in the future.
2 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Lindsay. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Dec. 13th, 2021
Review Source
Cindee Mount Airy, MD
I was so stressed during the Pandemic. I was drowning in debt with no way out. It looked like I would not be able to pay it off in my lifetime due to the interest and late fees. I wanted to pay all of my creditors. I did not want to file bankruptcy and walk away. I turned to Freedom due to their outstanding track record and customer service. If you have a steady income , I recommend Freedom Debt Relief. You must stick to your budget and make all payments on time. I sleep much better now knowing that my debts are being paid and fees reduced. Freedom Debt Relief is an open door to a new life. I look forward to graduation. This was the best business decision I could have made. In my. Circumstances. Trust Freedom Debt Relief and become Debt Free. They have great resources to help clients get on a budget .
I highly recommend this company
Cindee M
2 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Cindee. We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Dec. 6th, 2021
Review Source
Laura Messer Hutchinson, MN
There is no such thing as a perfect way out of debt, but FDR helped me make the best out of a stressful situation. They were very transparent about what the monthly cost would be, how it would impact my credit score, the requirements to stay in the program, and the amount of time it might take to get everything settled. They helped me manage my expectations about creditor calls and how to keep on keepin' on when it got hard.
I was able to put some of my Covid relief money toward my dedicated account, which sped up my settlements, and I recenetly qualified for a loan through Freedom's partner company so I could settle my very last account and start rebuilding my credit with regular payments on the personal loan in the same amount as the payments to my dedicated account.
I saved some money through the settlements (even with the fees from FDR), but the most important thing for me was that they helped me create a strategy to get off the never-ending treadmill of minimum monthly payments and out of consumer debt quickly. 13 months ago, I was suicidal because I was drowning in debt, and I didn't have a plan. Now, I have hope for a future of financial security and freedom. My credit score has seen better days, but I know that it will recover in time!
3 years ago
Reply from Freedom Debt Relief
Laura, thank you for reviewing your experience with our program. We appreciate you sharing this with us, it is our goal to assist you in every way that we can to help you through this journey. Thank you for trusting this process and rest assured you're in good hands! Thank you for being a valued client of Freedom Debt Relief!
Nov. 18th, 2021
Victoria Lynn OConnor Waynesville, NC
This company has helped me breathe again!! you say breathe again, what does that have to with Debt Relief? Well my finances were in such bad shape that I held my breathe every week to see if I had enough money to pay bills or buy food. By joining this program I have been able to systematically reduce my debt by about 35% since I joined about 7 months ago. If I called, I got answers and with those I have always received patient and concise answers! Their support has been palpable, meaning you could feel the effort that they put into making sure your experience goes smoothly and successfully. With a minimal amount of stress and the maximum of information and answers that you need to know how things are going with your account. I would highly recommend these folks to anyone looking for a way out
of a bad financial situation!!!
3 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Victoria. We’re elated to be able to assist you along your debt-free journey. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Oct. 20th, 2021
Review Source
Ashley Samurai Ogden, UT
I had $12,00 in debt that I had accumulated over the past 20 years, I have very little income and didn’t know how I would ever resolve it. I came across Freedom Financial and I am so glad that I decided to go with them! Everyone is so nice and helpful and did a great job at explaining everything to me and making everything clear the payments are flexible and when I had a family emergency I was able to change the amount I paid for that month. They were able to get my debt down from $12,000-$5000 I have already paid off multiple accounts with them I couldn’t have done it without their help I would highly recommend to any students or young adults who are struggling and have death. Thank you so much to Curtis at freedom financial for being so awesome and helping me resolve my debt.
3 years ago
Reply from Freedom Debt Relief
Thank you for reviewing your experience with us, Ashley! We understand things happen in life that can cause financial hardships and we are here by your side to help you on your journey towards a brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Oct. 14th, 2021
Review Source
Paz Las Vegas, NV
I am a happy customer of Freedom Debt Relief. I never knew that there is such company that can help me with my debts. I received a flyer/advertisement n the mail and called them to check them out. They were professional in dealing with people like me despair in getting out of debt. They explained the process in detail and what to expect from me and vice versa. Every time I have a question they were there to answer and to resolve any issues. All the employees/agents I spoke were very polite, sincere and compassionate. They also kept me up-to-date of any actions that needed my attention.
3 years ago
Reply from Freedom Debt Relief
Hello, Paz! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2021
Anita Lewis Evansville, IN
When I first contacted FDR, I was really worried that they could not help me and that the plan they wanted me to agree to, would not work. I was really scared. I almost backed out of the agreement. I am so glad I decided not to. I have been in the program long enough that I have accepted a settlement agreement with many creditors and only have one left to settle. I made my payments every month and FDR followed through on the rest. I even found a way to pay extra a couple of times, which also speed up the process.
Thanks to FDR, I am on my way to getting myself back where I needed to be financially. We all make mistakes at times. I know I did, by letting my credit card debt get out of hand. The responsible thing for me to do was to realize I needed to address this problem, learn more about money management, and move forward.
I also love their website! There are so many tools and so much valuable information on the website. I can also see what statis all of my accounts are in, what payments are being made, and the balance of my dedicated account.
The honesty and dedication of FDR are amazing. Working through their program has been one of the best decisions I have made!
3 years ago
Reply from Freedom Debt Relief
Anita, we cannot tell you how happy it makes us to hear about your experience! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Jul. 20th, 2021
Eric Krupnick Ellicott City, MD
For now I'm going to give 5 stars. I may update this later. I love how nice, understanding, and amazing everyone at freedom is in customer service. I've talked to multiple people, and everyone has been great. So far I've settled two of my cards , which I'm do excited about. On what to improve is perhaps negotiating debt? I'd like to talk to someone who does the negotiating. I'm reading, and learning a lot on how all of this is done. I recently rejected my third offer because previously my own credit company offered me a much lower settlement. I'm praying freedom can negotiate a better settlement. Things have been hard financially before covid, more so since then, and now with job changes, etc. I just want to be debt free soon with the best deal possible. Thank you freedom for all you are doing for me. So really I would like to be involved more in the process of how negotiating is done. So 5 stars at this point.
3 years ago
Reply from Freedom Debt Relief
Eric, we cannot tell you how happy it makes us to hear about your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Jul. 14th, 2021
Karol Braz Gloucester, MA
I enrolled in sept 2020.
I had 20,400 dollars in debt.
One thing you need to know is that when you stop paying your credit cards you accrue more debt. They resolve it based on the accrued debt. The percent in the amount they settled is based on the new accrued debt due to not paying your credit cards.
Biggest thing is to put as much as possible to the debt monthly.
I was a client who paid my bills on time but was not making headway. It was difficult not paying my bills. Put that money to paying down that debt.
Trust them, relax and enjoy not being stressed.
Your credit score will plummet. Make sure you don’t have to move anytime soon.
Good luck!!
3 years ago
Reply from Freedom Debt Relief
Thank you, Karol, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Jul. 2nd, 2021
Jeannie Orlowski Rockland, MA
I spoke to Mike who was an amazing person to talk with. He explained in detail
the things that would happen, so I was not surprised. I was alarmed when my credit
score tanked, because even though I was hugely in credit card debt, I was keeping
them paid, but with Covid and all things that went on I had to resort to this. I am not
unhappy I did. I believe not having a credit card and only a debit card is teaching me
to settle the urges to purchase when you just cannot, you don't have the money. I am
very grateful that I am able to settle some debt, and work on creating an 800 credit score in the very near future. Thank you for your help Freedom Debt Relief
3 years ago
Reply from Freedom Debt Relief
Jeannie, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Jun. 22nd, 2021
Alison A Durell Glen Burnie, MD
Retirement is supposed to be a nice time in one's life, even if one isn't able to spend extravagantly or travel. However, my retirement turned into some kind of nightmare due to 2 years of fraudulent assault on my bank, credit cards, and taking out new loans.
I was fighting a never ending cycle in which some companies would not accept fraud mediations. I was overpaying on my 2 credit cards but interest rates kept balances high. I had a spinal cord injury leaving me disabled and with many medical expenses.
It was obvious my pension and SS were no longer able to deal with it all.
I needed to take action and stop being a victim.
I saw an ad for Freedom Debt and placed an inquiry. No sooner had I completed that form, Chris called from the company ! We spent the rest of the afternoon discussing the program and getting setup. Chris made it so easy to talk about the embarrassing subject of debt. Never have I experienced such an "enjoyable" time on a dreaded topic. Chris was realistic but also helped me feel hopeful that with effort, things could improve. My followup call with Kelly was also a very personable and encouraging one. She went over my Dashboard pointing out different areas to become familiar with.
It has been awhile since I've experienced outstanding customer service. I feel a great sense of hope and comfort knowing that this company truly seems to be about its customers.
3 years ago
Reply from Freedom Debt Relief
Alison, we cannot tell you how happy it makes us to hear about your experience! We take pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 19th, 2021
Drew yancey Fallon, NV
I have been with FDR for quite a while now; I live on a fixed income, and I am retire; when I joined the program, and because I was overwhelmed with credit card debt; I honestly thought there would "never" be any way out of my financial condition without having to file bankruptcy. Learning about the FDR program on television, and then calling in and speaking with an associate; I decided to become part of this wonderful program; at times because of the heavy amount of debt that I had in the beginning; it has been difficult with my share of the dedicated monthly deposits I have to make each month; however, seeing the tremendous results through watching my progress on the dashboard; I now know I can truly finish all the way to graduation of this great program. I have also watched my credit rating start to improve, and I am extremely grateful for all the hard work that Freedom Debt Relief has put forth to finally starting to bringing me back toward healthy financial freedom. I would recommend Freedom Debt Relief to anyone! Thank you very much! W. Drew Yancey, Jr.
3 years ago
Reply from Freedom Debt Relief
Your dedication and commitment to the program are beyond amazing. Amazing feedback, Drew! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to a brighter financial future!
May. 12th, 2021
Salvatore Vetere Boca Raton, FL
When I found FDR I had a lot of debt that was choking me and I was sinking quickly. Then I came across FDR through a google search. I made the call and was presented with a plan unlike any others before. Monthly payments go into the account that they set up for you. As the money starts accumulating FDR is negotiating with the creditors on my behalf. My monthly payment is the same now as when I started and to date FDR has settled 5 of my accounts for a fraction of what was owed. With all of them showing fully satisfied on my credit report. I would strongly recommend that anyone in a situation where your debt is out of control and can not be managed any longer. Give FDR a call, they are not high pressure salespeople but counsellors who will work with you to achieve your goals.
3 years ago
Reply from Freedom Debt Relief
Salvatore, amazing Feedback! We are thrilled to serve you and hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Apr. 19th, 2021
Marquita ,
My representative Michelle is the best person to help you through the process of deciding what to do about your debt. She wasn’t judging or closed off. We came up with a plan to help me see the benefits of FDR. She’s available when I have questions and very calming. I’ve dealt with companies that took advantage of my situation. And made me feel lost. FDR is a wonderful opportunity to meet the goals towards debt relief. I thought I would have to file for bankruptcy, but as we went over every account, Michelle helped me to see getting through this without filing bankruptcy was possible. It is a process, it does get a little intimidating in the beginning as collectors begin calling. But she even helped me through that. And FDR legally covers you as they deal with the collection harassment. I’m recommending them to my son and some of my friends. I’m so glad I chose to go with Freedom.
3 years ago
Reply from Freedom Debt Relief
Welcome to the Freedom family, Ms. Marquita. We're honored to be your solution to debt-relief. Thank you for the opportunity to serve your financial needs. If you ever have questions about your account, Client Services is available 7 days a week to support your needs. Here's to having a successful journey! Thank you for choosing Freedom Debt Relief.
Feb. 23rd, 2021
Chet Marysville, MI
We have been paying off credit card debt for some time, it seemed as though we could never get ahead. Once one card would be paid, some major life event would happen and we would rely on a credit card to resolve the immediate problem, then before you know it, things got away from us, and we were in a "sinking ship of debt". We heard about Freedom Debt Relief (FDR) through a family member who utilized their services and was completely debt free after a short period of time. We enquired and when we spoke to Jane, she put us at ease that we were doing the best thing for our current situation, and she was right! We are currently a third of the way paid off in only a short amount of time. Had we have not used FDR, we'd still be swimming in our "whirlpool of debt", Thank you Freedom Debt Relief for allowing us to move forward in our lives.
3 years ago
Reply from Freedom Debt Relief
We appreciate your amazing feedback, Chet! It's always great to hear clients share how pleased they are with our service efforts. Hearing that our service provided you and your family with peace of mind is beyond rewarding! Keep up the excellent work, and thank you for choosing Freedom Debt Relief. Here's to a successful journey!
Feb. 8th, 2021
Linda Swanson Birmingham, AL
From Day 1 when I spoke to a Representative about what I was in need of help with i was assured they could help me alleviate my debts by following and staying consistent with the program set for me.
I have not been disappointed I'm now at the finale of my debt with Hope's of getting completed very soon. What peace of not having or being bombarded with calls from debt collectors. I've been amazed at the amounts negotiated to pay off my indebtedness. I'm happy to refer anyone if I know they're in need to be Freed fromdebt to recommend Freedom debt. Thanks for the directions. Assistance and any help given anytime I've called. Looking forward to the end of my journey.
3 years ago
Reply from Freedom Debt Relief
Hello, Linda! Thank you for taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we're always here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 22nd, 2021
linda M Alegarbes Saipan, S
Freedom Debt Relief is helping me with my debts.
Mr. Bejamin P is really consoling he made me know that there is help from Freedom Debt. My only problem is that in order for me to start my payment as I had agrred I need to stop my payment deduction from my payroll so that I will be able to at least function and not worry that I will still be struggling from pay check to pay check Please I really hope that I will be able to take care of this problem of mine and with Freedom help I trust that Mr. Benjamin P assured that I will be able to get help from Freedom Debt Relief just like my relative received and now my relative is doing great better that before and so that is why I tried to seek help with Freedom Debt Relief.
I hope and pray that help with prosper Thank you again for your time and consideration for helping those in need like myself way over here across the ocean. God Bless you and your company to prosper always helping those in need.
I would give Freedom Debt Relief a good star of five seeing and hearing what others say and I know that I will be able to receive that also.
Your customer service is very great they know how to answer and they know how to be very understanding and are well verse with how they could assist individuals like myself and show concern and willingness to go beyond to assist applicants that are in need like myself. Continue doing the good that Freedom Debt Relief stands for helping people in need and assurance that help is provided.
3 years ago
Reply from Freedom Debt Relief
Linda, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with Benjamin. Rest assured our team works hard to resolve your debt with the highest savings possible. We would be more than happy to answer any questions you have at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2021
Betty Peters Lodi, CA
Freedom Debt Relief has been easy to work with from the first day that I signed up. Once we determined which accounts I would turn over to them and they gave me an amount that I would be responsible for each month the rest has been easy. I provide the payment which they take out each month as an automatic transfer and I don't have to think about any of it. They do all of the negotiations with the creditors and I sit back and wait for a notice that the creditor has accepted the terms and eventually that the account is paid off. This has been totally stress free for me and I recommend it to everyone who has debts that are out of control. If I ever have any questions and I call in, every person I have talked to has been super nice and easy to talk to. If I could give them more than five stars, I would. I don't write this review lightly because I can be a highly critical person when it comes to customer service and the way I am treated. Freedom Debt Relief is an excellent company to work with and you won't be disappointed.
3 years ago
Reply from Freedom Debt Relief
Betty, we're elated to hear about your experience within our program! We're ecstatic to hear about your success within our program and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Nov. 28th, 2020
janet M Thorbourne Springfield Gardens, NY
I had the occasion to speak to two of your customer service reps. One Sonya and the other was Naomi, I believe. I have never met two people who were calm, efficient, and knowledgeable, unlike the one I got in the chat room. Totally misinformed me and then had the nerve to end the conversation. Because I took to long to answer. I spent three different days speaking with your reps. Those two that I have mentioned, should be commended, and made aware of how they helped me maneuver through the matters of
finance, with understanding patience and from what I could determine caring about how the customer felt and insuring they were satisfied and understood . The first two conversation were about the same thing which I included in the chat, which was useless. The third was about a response to an email,that I did not understand. Please commend those ladies for me, and I hope that are recognized accordingly for their kindness and mostly for giving the correct information along with patience.
Thank you,
Thorbourne, Janet M
4 years ago
Reply from Freedom Debt Relief
Thank you for your thoughtful review, Janet. We are thrilled that we made a wrong and turn it right. We are excited to see your progress as your debts get resolved. We will be reaching out to Sonya and Naomi. Please be assure we are working on the situation to improve our client experience while chatting with us online. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Nov. 12th, 2020
Amy Gomillion Hallsville, TX
The employees have always been extremely helpful. October of 2021, I will be debt free! I was so scared when I started the whole process, but Freedom Debt Relief has helped in every step along the way. Having Freedom Debt negotiate with the credit card companies was awesome. Freedom Debt saved me thousands of dollars through their negotiations with the credit card companies. Even though I was taxed on debt forgiveness, it was worth it. If you qualify, Freedom Debt will help you avoid the income tax too. I am so excited that I'm going to be debt free! It's like being given another chance to do things right this time.
4 years ago
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Amy. We are thrilled you have taken the first step to resolve your debt. We seek to assist our clients always and strive to help save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Nov. 9th, 2020
Laura Rohloff Redding, CA
When paying my credit card payments, it was always double or more what the minimum payment was. Then COVID hit and in 4 months time my income was 2/3 LESS than what it had been 6 months previously. Something had to change in my financial arena. Looked online and found many websites that said they could help consolidate, but that was not what i needed. Reducing the debt was the only way to make finances manageable on the budget that was now reduced to the bare minimums. Freedom Debt Relief was the exact answer I was looking for. Yes, it does havoc with your Credit Score, no getting around it. There was no other alternative for me. FDR has come thru like a knight in armor for me. Settling each debt as best as possible. Stress level has reduced and no matter that i do not have any "happy money" for myself and grandkids, knowing that my debt is being paid is sooo much better than looking at bankruptcy. If you find yourself with stress about your debt, just call and talk with them. They do answer questions, and they are very kind.
4 years ago
Reply from Freedom Debt Relief
Laura, thank you for those kind words. We are thrilled that you took the first step to resolve your debt. We are so pleased to hear the results of the program have sustained you financially. Most important that you have hope and regained sight of your future. We are looking forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Oct. 23rd, 2020
Doug and Carlene Palm Desert, CA
Freedom Debt Relief has changed our life
First, it immediately reduced the monthly payments on our credit cards. We are able to live more comfortably because of these savings.
Second, be patient! It takes time to build up the cash available in your Dedicated Account for Freedom Debt Relief to negotiate settlements on your accounts. They are not providing the funds for your debts. YOU still have full responsibly for how quickly you can reach settlements.
Third, the big plus in using Freedom Debt Relief is that you are NOT defaulting on your debts. You are giving them the authorization to work on your behalf to lower your payoff amounts. This give me the personal satisfaction of not feeling like I am walking away from my responsibilities.
My husband and I highly recommend Freedom Debt Relief.
4 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share with us, Doug and Carlene. We discuss your financial situation and come up with options to help save money. We are thrilled to hear you have a clear understanding of the process and how advantageous the program can be to help rebuild. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Oct. 19th, 2020
Richard H. Reisterstown, MD
Freedom Debt Relief settled 20 accounts for me in just about 3.5 years. Initially, I had to do a lot of work sending letters to creditors, etc., but FDR was right there to answer any questions expediently. The will guide you though the process. I was summoned to court twice over two separate debts and NLLG (National Litigation Law Group) - their legal arm, settled the cases with no court appearances required. They negotiated and paid off over $80,000.00 of debt for me at less than half the amount. The payments into my account were a bit high, as were the fees they charged which were 10% of the amount of the original debt for each account. Additionally, thee is about a $20.00/month.
processing fee, some of which goes to NLLG. They are experts at communicating and make sure that they are talking to you prior to releasing any info. in a phone call. My credit rating is now in the "good" range, heading up to "very good" quickly. Their education coupled with Credit Karma and Lending Tree have set me on the quick path to full credit recovery and improvement. Highly recommended as they do what they say they will with nothing falling through the cracks. They work with you on adjusting withdrawals for your dedicated account if you have a delay in the anticipated deposit of funds into your bank account. They helped me this way 4 times over the course of my enrollment. Again - it worked for me; it should for you too! FDR does good work, but they don't seem to make absolutely clear up-front to clients that your fee to settle each debt is 10% of the original (not the negotiated) amount of the debt. If it is a large debt, these fees can be excessive. For instance, my highest value debt was settled last and the fee you charged me was in excess of $4,000.00. The amount I had to pay into my dedicated account was $706.00 twice a month. Some people's budgets may not be able to easily handle a loss of $1,412.00/per month - especially now that many are laid off or working fewer hours during this current (2020) pandemic.
4 years ago
Reply from Freedom Debt Relief
Richard, we appreciate you taking the time to leave us a review! Our negotiations team works hard on settling your debts and we're always here for you. We will continue to work hard on settling your debts and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
Michael Stinnett Burke, VA
FDR was a leap of faith to start. We’ve always made timely payments but realized we were drowning in debt with no real solution to resolving our growing debt. Freedom Debt Relief presented an opportunity to be debt free in less than four years. We were skeptical but desperate. We joined the program in April 2020 and just completed our first settlement. In less than four months we have eliminated over $27k if debt so far. FDR has kept us informed, reached out to us on several occasions and has put us on a path to debt elimination. Our situation is not unique but FDR has provided us with a much brighter future! We highly recommend their program!
4 years ago
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Michael. We work hard to get the best settlement with your creditors to resolve your debt. We strive to find a way to help regain your finances and become sustainable again. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 31st, 2020
Barbara Whitt Jackson Birmingham, AL
I have only been with FDR for about three to four months. Due to the current pandemic, my financial situation has been looking very grim. So far I can say I am feeling rather happy and comfortable with my decision to use FDR. I know, for now, my credit score is impacted by my decision or current situation but in time it will increase as I am working to pay off the debts.
I am happy to know they have already negotiated the payoff for one of my creditors. I am working hard to eliminate my debt as soon as possible and restore my credit and my future.
Thanks, FDR for giving me a comfort zone during this very stressful time.
4 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share your feedback with us, Barbara! We are happy to hear that you are satisfied with the results of the program thus far! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 31st, 2020
Alicia De La Luz Buena Park, CA
Well about 3 years ago,I decided to take the leap of faith,and get back into the habit of making this consolidation of my 10 different credit cards. Me paying the bills and not seeing the balance going down was very frustrating!! A friend at my WFG,a financial planner recommended me this company. After research,and speaking to their customer service representative I dove right in! At 1st the calls and harassment letters from the bill collectors were overwhelming and I couldn't sleep. FINALLY we received peace of mind when we did our Freedom Debt Relief Program,and within 3months,no more calls,no more anxiety. We were beyond impressed with the service and completed our program a few years later,and recently graduated. Our Now credit score is higher than I could have ever imagined. I was taught early on threw the program as to how to manage my payments,and able to decrease if needed. I am so thankful we did use FDR, the name is exactly what they do. I recommend this company and happy to continue to share with others of how we became Debt Free! An amazing feeling and right on threw this crazy 2020 pandemic, We survived!
The De La Luz family,Ca.
4 years ago
Reply from Freedom Debt Relief
Amazing feedback, Alicia! We are thrilled to see the success you have earned by using our service. We strive to give our clients the flexibility to resolve their finances. Congrats on completing the program and thank you for choosing Freedom Debt Relief.
Aug. 25th, 2020
Kim Marriottsville, MD
I was skeptical about using a Debt Relief program; however, due to unforeseen financial hardship, I searched several Debt Relief programs. My first chose was to file bankruptcy: however, I am extremely pleased that I choose to work with Freedom's Team of Experts - this was one of the best financial decisions I have made. Working with Freedom is like having a personal financial consultor. I was told by my Creditors that Freedom is one of the most challenging Debt Relief company. Freedom works for you! I highly recommend freedom. My debt will be paid quicker than I anticipated.
After reviewing the BBB rating, and Freedom's mission and goal, and I am glad that I chose Freedom.
4 years ago
Reply from Freedom Debt Relief
Amazing feedback, Kim. We listen to your financial situation and come up with options that are feasible to your budget. Reduced expenses increase potential cashflow. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jul. 29th, 2020
Angel Crowley, TX
Well 3 years ago I went to hardships in my credit card..One heart operation and 2 heart failures..But thank to Freedom Relief 2 more account and I going to had $690 dollars free..For my family..They work with you..They will advice you in any problem..Take a little time. Went I pay my next to account..Everything will be good for my family.. My wife had her own company..That started this year..ad A tax advisor..and she work with the IRS..Before we not had any money..Because Freddon Relief help us..We not rich but we can save a little money for are daughter college. THANK FREEDOM RELIEF..BLEASING.
4 years ago
Reply from Freedom Debt Relief
Thank you for your review, Angel! We are so happy we can be of assistance to you in your time of need. We strive to help families in tough situations make it out. We will be here every step of the way, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Jun. 30th, 2020
DarrelB Vancouver, WA
I wasn’t sure if they were going to be able to help but I had nothing to lose at that point, so I thought even if they save me a little bit of money it’ll be worth it. Yes, there some risks, that will have a negative effect on your credit score, but the way I thought about was my credit score was going to get worse if things didn’t change tremendously, and I would only be making small dents in debt since the interest was taking up most of my regular payment. I would’ve been making these payments for decades by myself. FDR helped settled one account for half the debt already, and I’m currently saving for the last which was also negotiated down to half. Plus the payments I set up now are less than the original payments to both those accounts combined. That reduced financial stress opened up opportunities to save for other things like the recent trip I made to attend training so I could get a way better paying and more fulfilling career. Yeah, overall this has worked out me. It’ll likely work for you to if you commit to changing your situation. Good Luck!
4 years ago
Reply from Freedom Debt Relief
We greatly appreciate your feedback, Darrel! We love to hear the positive impact our program has on our clients. Keep up the great work, and we would like to wish you the best of luck in your new career. If you ever have any questions or concerns, please do not hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 30th, 2020
Robyn Pomales Fayetteville, NC
If you are serious about paying back you debt, but need a relief to the amount, this is the way to go. No it is not instant. Yes your credit will take a hit, but it will also if you don't pay your debt onetime or only pay the minimum. We do not use credit anymore, clearly are not responsible. Was nice to have someone get the amount negotiated down, they make the payments and handle all the communication. All I have to do is assure my monthly deposits are going into my dedicated account. I think the worst part is the strategic hold and the time it takes to get through all the debtors. However if you hear what they are saying, they do exactly what they say they will. Don't expect a magic wand or instant fix. You have to do your part.
4 years ago
Reply from Freedom Debt Relief
We appreciate your confident feedback, Robyn! You are absolutely correct in saying our process does not work overnight, but it does work! Remaining committed to our process takes patience and we greatly appreciate this from our clients. You should be very proud of the progress you're making toward your debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to guide you there.
Apr. 21st, 2020
Diana Robinson New York, NY
Absolutely Great, Freedom has literally made my life better. I'm never worried now when I get Bill's in the mail and even the telephone has slowed down.
Freedom works not only for you but with you. Being out of work right now during this Pandemic Crisis, Freedom worked with me and gave me piece of mind.
Everyone of the Representatives I've spoken to has been sympathetic to me needs and concerns.
Freedom has settled 2 of my Bill's already and still assisted me in lowering my debt payments to them.
You truly really start to feel free .
I would tell everyone, if your over your heads with credit card debt, Call Freedom Dept Relief, I guarantee you will find freedom .
4 years ago
Reply from Freedom Debt Relief
Diana, thank you for sharing your awesome experience with our company thus far. We are so confident in the success you will achieve with our services. If at any time you need our assistance please to call Client Services at (800) 655-6303. Thank you for trusting Freedom Debt Relief to be your debt resolution program.
Apr. 9th, 2020
Katherine Cudahy, WI
I started this process in November. I finally recieved my first negotiated settlement last month (march). I am very happy and very excited due to it being one of the bigger accounts. I am amazed how much they did get my settlement down from what it was. I can't wait to see what they can do with the other enrolled debt I have. Beginning this process I was so lost. Living paycheck to paycheck. Not able to buy food due to having so much debt. I would pay some off then have to use the card again to get food. This definitely has helped. I do still live paycheck to paycheck but now I'm able to buy food and other supplies I need without racking up more debt.
4 years ago
Reply from Freedom Debt Relief
Hi, Katherine, our team appreciates your feedback. We hope that speaking with our client services team members throughout your program brings you more confidence in your decision to work with our company. We are here to walk you through each step along the way! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 25th, 2019
Kathy Goff Gretna, VA
The first person I had contact with, Michael P. was amazing. Not once did he ever have a condescending tone with. Having guidance through each of the initial steps was so helpful. I had texted Michael about something and he suggested at that point I needed to call customer service. That call, I spoke with Jeremy in Arizona. After discussing current lockdowns and how working from home isn’t it’s all cracked up to we got the issue for my call. Once again, Jeremy took care of changes I needed to make and explained everything. If the settlements can go as smoothing as the initiation period, this will have been one of the best decisions I ever made. Thank You FDR!!
4 years ago
Reply from Freedom Debt Relief
Hi Kathy! Thank you for taking the time to leave us a review. We are happy we can be of assistance to you! We understand that this situation is creating a lot of concerns for our clients and we are doing what we can to assist and remember you can follow along with your program progress through your Client Dashboard. Thank you for being part of Freedom Debt Relief!
Mar. 26th, 2020
Kfairfi Spring Hill, FL
Without going into great detail; let's just say the hard work and effort I put in over the years to maintain my credit. Only took one uneducated wrong choice. When I did that the domino effect put me in a place that I had to either bury myself or file bankruptcy. Although I was fighting hard. It was not until Freedom Debt Relief came and gave me room to breathe and think and handled or directed the right steps to move forward and managing my responsibilities even if they were caused unintentionally. I would recommend FDR services without hesitation as they have been a great peace of mind in helping me get things back on track and/or resolved. Thank you Freedom Debt Relief. I am not one to market for others. But you have been a huge help allowing me to get back on track.
4 years ago
Reply from Freedom Debt Relief
Thank you for sharing your story with us! We understand hardships can come expectedly, which is why we are dedicated to providing our clients with a solution to help them through this time. You can also check your progress on your Client Dashboard or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Mar. 26th, 2020
NIKI REICHE ,
Freedom Debt Relief has been an absolute savior for me. I was left with some unmanageable debt after my divorce and I reached out to them.
From the moment I called them to enquire about their services they have been polite, helpful and friendly. They describe the process in great detail and are always immediately responsive if you have questions and call or email.
They have succeeded in getting more than one of my creditors to write off my debt altogether and have negotiated very reasonable settlements with the others. I could never have done this by myself without their help. My credit score is even starting to improve in leaps and bounds,
I am so grateful to them for helping me get my financial freedom back.
Thank you Freedom Debt Relief.
4 years ago
Reply from Freedom Debt Relief
Hello Niki! Thank you for sharing your experience with us regarding our services. We are so excited that we can be apart of your debt resolution, and we look forward to your completion in the program. If at any time you are in need of our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Mar. 19th, 2020
Nancy T Lincolnton, NC
I tried on my own to pay off all my credit cards for well over a year. I was basically taking one step forward and two steps back. It was frustrating and very embarrassing. Most of all, it held me back financially, because all of money was going towards payments that seemed endless because of all the interest. Freedom Debt Relief changed all of that. They did just what their name says. They gave me freedom from the monthly anxiety of trying to pay all of sky high interest, freedom from the guilt and embarrassment of being in debt, and best of all freedom to finally get these credit cards paid off.
4 years ago
Reply from Freedom Debt Relief
We cannot thank you enough, Ms. Nancy, for this amazing feedback. It is truly rewarding to hear our service has provided you with so much peace of mind regarding your finances. The greatest reward is knowing you are excited about a brighter financial future. Thank you for allowing Freedom Debt Relief to be a part of the journey. Here's to your financial freedom!
Feb. 10th, 2020
Jim Ingalls Rochester, NY
Freedom Debt relief was the only company I contacted about my debt issues. After carefully weighing out my options, I opted in to the program. My initial contact person walked my through the whole process until I felt comfortable, and gave me his direct line to get in touch with him if I had any issues or questions. He was very friendly and went over all of my options, even options not from FDR, to make sure I understood. Whenever you enter into a program like this, you will take a major hit on your credit. I believe that other companies try to down play this, but he did not hide that fact at all to try and sell me on his product. In fact, I never felt like I was being "sold". Within a few months I had my first settlement, which is already paid off now, and just received my second settlement ( at 50%!), all within 6 months. My total program is about 4 years, and I feel like it was a much better option than bankruptcy. And all of my continued contacts with them have all been nice people, very friendly and helpful on the phone. Everybody's situation is different, and what was best for me may not be what is best for everyone, but when you are dealing with companies such as FDR, you need to trust them. And I trust FDR.
4 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Jim, and congratulations on your first settlement! Thank you for trusting our process and allowing us the needed time to resolve your balances. We're also very glad to hear about the amazing experience you had when working with your debt consultant. Please know our advocates in Client Services are also very happy to address any questions or concerns that come up along the way. We can be reached by calling (800) 655-6303 or via email at anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
Feb. 10th, 2020
Mark Birdsboro, PA
When I first found out about Freedom Debt Relief I was a little apprehensive about the thought of not paying my creditors, however due to unexpected life changes and hardship I wasn't able to make my debt payments anyway. I needed help. FDR gives you a way to pay off your debt and become financially secure. FDR gives you a goal by setting a date which you will become debt free. In the first consultation phone call they told me the truth about what to expect with the program and they were spot on correct with everything. My overall debt has been reduced about 50% and my credit score, although it did go down at first is now almost back where it had started before I even had debt and it keeps going up! I had about 30 thousand dollars in unsecure debt. In little over two years I now owe a little over 10 thousand dollars and I didn't need to declare bankruptcy, lose my home or stop living my life happily. By the way, that little over 10 thousand dollars I owe is no longer owed to my creditors. I owe nothing to my creditors. Since I was able to make my reasonable payments to FDR on time and did so well with it they offered me a way to pay off all my debt and keep paying that same reasonable payment while not having any negative effects to my credit. I can now grow even faster, and will be debt free sooner than I ever would have been without FDR. I am extremely pleased with what Freedom Debt Relief has helped me achieve and I don't know how I would have done it without them. If you ever have any concerns while in the program, just call the support team. A real human will answer your call and courteously help you with your concerns. I cant say enough, please consider freedom debt relief for help in your debt situation.
4 years ago
Reply from Freedom Debt Relief
Congratulations, Mark, on the great amount of success you've had in our program. We are very proud of the hard work and dedication showed while enrolled with us. It has been our absolute pleasure, witnessing your progression toward financial freedom. We are thrilled to have been a part of the journey. Thank you for recommending our services to others and for choosing Freedom Debt Relief to reach your financial goals.
Feb. 10th, 2020
Susanne Heldt Prescott Valley, AZ
It took longer that I thought to get my first settlement, but the first settlement came and was very exciting! My remaining debt for the settlement is 40% of the original debt! That is awesome! Then the second settlement came two weeks later, this one not as good but I'm happy to get the settlement and save the money. I called at least once per week and talked to FDR Reps before any settlement just wanting to get encouragement, I felt reassured after each call. I almost gave up a couple times this was in the 7th and 8th months but the Reps told me "You are so close to a settlement don't give up now, it will undo all the work we have done." The Reps were always pleasant to talk to, even though they probably could see my account and the number of times I called in. They were always understanding and nice to me.
Best advice I can give please have patience and trust that they have your best interest at heart and let them do their jobs.
4 years ago
Reply from Freedom Debt Relief
Congratulations on all your success, Susanne!!!! We are ecstatic to hear about your experience with us. We love to give our clients assurance that we will always work in their best interest. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2020
