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Freedom Debt Relief

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9.9

Overall Score

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Robert

They were very quick and efficient. They've gotten the job done quicker than I had anticipated. They were able to negotiate better settlements than we had discussed before. I highly recommend them.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Robert for your great feedback and your support! We do appreciate you leaving us a review and sharing your encouraging comments! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Lisa

I was getting no where with my credit card debt. I've never had problems with questions I've called in with, and have always been able to get a hold of anyone. I would recommend them to anyone.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Lisa for sharing your experience! We will continue to make sure to provide you with excellent services! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Joan Marie Antonetti Bensalem, PA

Freedom Debt Relief is very knowledgeable and they're helpful when you need them. They get things done, and are very pleasant to work with. They don't make you feel bak about what you owe and what position you're in.

7 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Sharon Colorado Springs, CO

Freedom has always addressed my questions and issues I've had throughout their process. They are doing a great job in pyaing off my debts. I feel great because the pressure has been taken off me.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Sharon for your positive review about the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Ida Mechanicsville, MD

They are very professional, informative, and helpful. We've never had issues with this company during their easy and efficient process. They've done a great job at consolidating my debts.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Ida for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Raymond Brad Lancaster, CA

We've had a bad experience with a previous company, but we like having Freedom Debt Relief on our side. Everyone I've talked to on the phone has been very pleasant. We recommend this program to anyone in trouble with debt.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Raymond for your positive review! We're glad you chose Freedom Debt Relief! We will continue to provide you outstanding services. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Cindy

They're very professional and informative. They gave me all the information I requested and communicated with me via email. I've been happy with their success with my creditors.

7 years ago

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Reply from Freedom Debt Relief

Cindy, we really value your time by leaving us an amazing review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Jo Ann L

They've been very helpful each and every time I needed them. I get e-mails from them regularly and I've had phone calls from them as well. They've done everything I felt needed to be done to get me out of debt.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Jo Ann for your outstanding feedback! It makes us happy to see reviews about your experience! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Jim

I have a little trouble reaching them sometimes. They send me notices to look at the dashboard that shows where I stand with each credit card. I had a little trouble settling one credit card and I had to turn down the settlement proposal because it was unacceptable.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Jim for your honest review! Client Services is open Mon–Thur 8 AM to 9 PM EST, Fri 8 AM to 8 PM EST and Sat–Sun 9 AM to 7 PM EST. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Kim R

They had great customer service, right away they told me what I needed to do. They kept up with me all the time with texts and they would call me once in a while. When they say they are going to do something they do it.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Kim for your fantastic review! We're pleased to hear that the important communications you receive, has made your program smoother. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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John

They keep in touch with me, I receive a text when anything's changing. They contact me on a regular basis even when there's nothing going on. They keep me informed and seem to really care about me as a client.

7 years ago

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Reply from Freedom Debt Relief

Thank you, John for sharing your positive experience about the program! We really do care for your success and we will continue to have you strive throughout the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Jonathan

They take care of everything, I just have to make sure the money goes in the account. They are on top of everything and let me know my progress through the client dashboard and through texts and emails. I haven't seen any money disappear or anything so they're pretty honest.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Jonathan for sharing your positive experience about the program. We know this is a huge step to take and we want to make sure clients are aware of everything that is going on in the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Marcia

Once I got it set up I never had to think about it again. The bills got paid, they were negotiated down, and the money was taken out of my account. They're always there when I need them, they're very communicative.

7 years ago

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Reply from Freedom Debt Relief

Marcia, we appreciate you sharing your experience! We will continue to be here for you every step of the way. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Michael

Any time I had questions I would call them or go online to ask questions. They always respond right away. There are some things I wish they would do a little faster, but I understand the process.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Michael for your honest review! We will be sending you updates on your account or you can always go into the client dashboard as you can also see the progress of your accounts. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Steven Rogersville, TN

They go through everything that you do and they keep you really informed on what's going on. I'm glad I did it because what they say is true and what I think at least is I'm settled debt free for another year.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Steven for sharing your experience thus far with the program. We love to hear your comments about the program. You'll see that you will be debt free in no time! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Alva Maryville, TN

They always take care of everything I asked therm to take care of and have an answer for everything I asked them. They keep me very informed of what's going on and they worked in getting my stuff paid off. I'm glad I did it.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Alva for your fantastic review! We're glad you chose Freedom Debt Relief and we will continue to be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Patrick C. Las Vegas, NV

They seem to actually care. Everytime I had a transaction, they get ahold of me. They seem to be right on the schedule that they promised me they would be on so far and I'm almost finished.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Patrick for sharing your positive review about the program! We're very excited to hear that you're almost reaching your graduation path on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Oscar Long Beach, CA

They are helping me to do everything on time and they will answer all the questions. They always let me know what they doing. Thanks to them I can live a little better without worrying about my debt.

7 years ago

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Reply from Freedom Debt Relief

Oscar, we appreciate your positive review! We're glad that this has lifted a huge weight off your shoulders. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Alden

Customer service has done everything they promised me they would. They've always been available to answer questions or help in any way they can. This is one of the smartest moves I ever made.

7 years ago

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Reply from Freedom Debt Relief

Alden, we appreciate your comments about the program! We're so happy to hear your feedback and we will continue to make sure you are satisfied. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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William Indianapolis, IN

They answered all my questions, they were very thorough, they were very prompt in responding the emails. They updated me through emails and text messages and through their online website.

7 years ago

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Reply from Freedom Debt Relief

William, we appreciate your 5 star rating! Our goal is to make sure clients are being notified about any important communications in their accounts. Also an amazing tool is the client dashboard as you can also see the progress of your program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Albita S East Stroudsburg, PA

Customer support was always available. I never doubted what information I was given and I was very happy at the amount of time it took to settle my debt. That was the best decision I ever made.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Albita for your amazing review about the program! We will continue to satisfy you throughout the program! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Tammy Dade City, FL

Customer support always answers whatever questions you have. My credit already gone up almost 20 points in four months. I actually recommended it for my daughter who is also now a client with Freedom Debt Relief.

7 years ago

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Reply from Freedom Debt Relief

Tammy, thank you for taking your time to leave us a great review! Also thank you so much for your referral! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Carla Clark

They have done what they said they were going to do. They keep me updated and they take the weight off of my shoulders and work with creditors on my behalf. They are trustworthy and straightforward.

7 years ago

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Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Brenda

2 of 3 accounts were paid without any problems. Beautiful. The 3rd account I had to restart because I skipped a payment. If I was that close, no one said anything until it was gone. They made sure their money was taken from my account before the last account was paid. Lost my trust.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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FDR

The services are great negotiator and help to reduce the debts. This make me more happier and less burden. FDR save my life. I don't have to worry. Next time, I won't do that again. Stay away from the credit cards.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Anonymous Bowie, MD

Well it was going well until my maturity date changed from 2019 to 2022. I've been in the program since 2015 and was told no one stays in the program for more than 60 months, so I'm not sure why mine is so long, especially when I have only $4300 left to pay.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Will K San Fernando, CA

They have created a structured plan where I only have to make payments to them instead of multiple places. I was a little disppointed in how long I had to let my accounts be in collections begore a settlement was reached. The people I owed money to were offering me much lower deals almost immediately compared to the amount of time it took to reach a settlement with FDR. Knowing what I know now I would do things differently.

7 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about the concerns you are having with the program. Please reach out to our client services department at (800) 655-6303 or so we my answer any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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D.B. Oldsmar, FL

I wanted help to get out of debt faster, so I went to Freedom Debt Relief. Most of the time they have been available and very helpful in solving whatever problem comes up. I usually get my answers right away. It's a very good service.

7 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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star star star star star

Dawn Rutledge Wichita Falls, TX

They're a great company to work with. I haven't had any problems with them, they do an exceptionally good job. They're punctual and do everything right. It's the best decision I've ever made.

7 years ago

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Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Edward Whaley Joplin, MO

I saw it on the internet so I went ahead and got it. They are easy to get a hold of and they always call me to update me on things. They've taken good care of my account. I feel very good about it all but I probably should've declared bankruptcy at some point.

7 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Stacey D Horan Spring Hill, FL

I've never had a problem with them. They are always very courteous and helpful. Everything has been very easy and they've done a very good and efficient job. It has been relief for me, I feel wonderful.

7 years ago

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Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Zdravka Corluka Dobbs Ferry, NY

Since my husband died I couldn't get rid of my debts, so when I found them on the newspaper I reached out to them. I was at the end of my rope then but everybody has been very understanding. They have been a tremendous help in working through it all. They always told me what was going on through emails. I'm very happy and glad that I did it.

7 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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star star star star star

Michael M Hagan Venice, FL

They've been giving me good outcomes and are getting us out of debt. Everything is very convenient. They keep in touch through phone calls constantly and always let us know what's going on. I feel good about my decision.

7 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Samuel N Davis Jr Tampa, FL

I had a lot of bills and was trying to pay them down. I was having trouble doing it on my own, but I was able to do it with Freedom Debt Relief. It's a very good program, they've helped me with my debt well.

7 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Brandy Mcleroy

I found them online and went with it since it was one of the services I liked the most. I feel like I made a great choice. They always answer my questions and I get email updates when something happens.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Anonymous

They looked like my best option at the time. Their customer service is somewhere in between. I've had some good experiences and some bad experiences with them. They connected with me mostly through text messages. Some parts of the service have been satisfactory but some others haven't been that way. It all came down to the fees that I had to pay in the end. Still, it served its purpose so I feel good about going with them.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback. We look forward to providing you with an excellent experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Joe Lambert

I had seen online reviews and decided to sign up. At first I didn't believe it would work, but things have turned out well. They take care of the things that need to be taken care of and they update me through emails.

7 years ago

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Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Joanne Rosenbrook Munith, MI

At the time they looked like the best option for me. I haven't run into a situation where I needed support from them yet. So far I just signed up with them and make my payments. They take care of the negotiations and I can check on the progress online. I'm glad I signed up, I needed to do something about my situation. I just wished I had thought a bit further about my actions because their fees are quite high.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback. We look forward to providing you with an excellent experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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star star star star star

James Howard

I went with them because I was in debt. They have been really helpful so far and really do what they advertise they do. They keep me updated with emails, calls, and texts. They have really helped me out.

7 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Gregory Brunk Romeo, MI

They have been good to me. So far they have taken care of what they are supposed to take care of. They let me know if something happens by email or through telephone calls. They really do what they promise they'll do.

7 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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star star star star star

Anonymous Tucson, AZ

They're the best company. Everyone understands me very well and work with me. They let me know everything I need to know and every time I had a question they explained everything well. I feel great about going with them.

7 years ago

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Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Elaine Myers Waucoma, IA

I saw them on Facebook and decided to look into it and sign up. They are working with me right now and always answer all my questions when I call them. There are a few things that I wasn't told though, like the fact that the forgivable amounts are taxable. We didn't find that out until we did our taxes this year.

7 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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star star star star star

Susan Carney Surprise, AZ

I went with them because that way I wouldn't have too many charges to my account. They are always very friendly and helpful, I'm always up to date on the process. It's probably the best thing I've ever done.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Douglas alexander

Freedom Debt Relief is very compassionate hardworking and caring about believing you up your debt reading that believe is very compassionate hardworking on relieving you from you

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Elba

The times I have called with questions or concerns, they would always assist and explain things to me. They always answered any questions I had. They were always nice to me and very helpful.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Anonymous

They helped me settle my debt. I couldn't afford my high interest credit cards after a hospital illness. So glad that I'm able to work with the creditors to be able to pay off what I owe instead of filing bankruptcy.

7 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Letha Chastain

From the beginning, Freedom Debt Relief gave me confidence in resolving my situation. Their professionalism, excellent communication of status, and ease of understanding the website, impressed me.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Lisa Aaron San Antonio, TX

So far they have been excellent but they need to be more forthcoming about companies sending 1099s and you having to pay taxes on the money you save. They briefly touched on that and I mean briefly so I was stuck with it for thousand dollars that I had to pay taxes on. Wasn't expecting that at all

7 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 21st, 2018

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Giselle

From the beginning the customer service has been outstanding! They always make sure you understand the procedure and will answer any questions or concerns with patience and kindness

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Marie A. Walukas

Excellent, transparent, straight forward and protective service. I have been treated with complete respect and non-judgement. Which has allowed me to keep my dignity during this process.

7 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018