Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Carl Lee

They have excellent customer service. They respond to any problem or issue you have and take care of it right away. They follow up and deliver on what they say they're going to do.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Carl. We strive for the utmost customer service and professionalism and we will continue to demonstrate this through your completion. We are confident you will obtain financial freedom soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2019

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Verified Customer

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Curt Person

Sometimes I talk to excellent people from customer support and other times I get people that just give me the run around. Depending on which account I was working on, some kept me in touch really good and others danced around and it was an email or I was having to call them. The attorney they use is probably one of the worst attorneys I've ever dealt with.

6 years ago

Reply from Freedom Debt Relief

Hello Curt,

We're so sorry to hear that you have had a negative experience with our company! Our clients are our top priority and ensuring we're fulfilling your request. We work hard to build a relationship with our clients so they can be as comfortable as possible while in the program. We hope to make this into a better experience for you. Please let us know if there's anything we can do for you. Our client service department is available 7 days of the week and can be reached at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2019

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Verified Customer

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James Croft

The customer service representatives are very attentive to my needs. It allowed me to resolve the debt and I am currently debt free. I was apprehensive at first but it was the best decision I have made in my life.

6 years ago

Reply from Freedom Debt Relief

Hello James,

Thank you for sharing your honest review. Our Client Advocates are happy to provide outstanding customer service and professionalism while you are enrolled in Freedom Debt Relief. We have your best interest in mind and you definitely made a great decision to enroll in our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2019

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Verified Customer

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Enrique Menendez

Whenever I called, they were accessible. I always got to speak to a human being. When I needed to miss a payment because of an emergency, they were open to that and very helpful. I had a good experience with them.

6 years ago

Reply from Freedom Debt Relief

Hello Enrique,

Thank you for posting your feedback. We will continue to assist you as much as we can through your graduation and we are looking forward to your continued success. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2019

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Verified Customer

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Clemmon Stewart sr

Signing up was a good decision. They explained what they can do for us and have been really courteous and on top of everything. They keep my up to date on what they are doing. Everything has been really for us.

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

We appreciate your amazing feedback, Clemmon! It's always great to hear clients share how pleased they are with our service efforts. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Nov. 17th, 2020

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Verified Customer

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Marcelle Hooks Raleigh, NC

Freedjom Debt Relief has far exceed my expectations with their responsiveness and efficentcy in resolving my debts. I cannot imagine any similar company who could give better service. I would highly recommend them.

6 years ago

Reply from Freedom Debt Relief

We work hard to meet expectations like yours and we're proud to hear that we've surpassed them, Marcelle! We hope to maintain this great rapport as you progress through your program. Additionally, please don't hesitate to contact our client services team when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 30th, 2019

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Verified Customer

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Pedro Olmito, TX

Their response is quick. The online response is quick and if I call to speak to somebody it's real quick. The representatives are really knowledgeable and if they don't have the answer, they'll get you the answer.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Pedro. We do our best to answer any questions or concerns you have a timely manner and we will continue to provide excellent customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Barbara Fergus

Experience with freedom debt relief has been awesome before I wrote to them I was a mass and they have just helped me out and really took a lot of pressure off my shoulders I'm very grateful for them Tennessee

6 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Barbara. We are overjoyed to hear about your fantastic experience with our debt resolution program and we are very glad to assist you. We want to give you the peace of mind you deserve and we are confident you will see great success soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Deanna Masten

I think that the "waiting them out" approach landed me in a lawsuit. If FDR would have contacted one of my companies sooner court could have been avoided. I have a judgement against me. I too contacted the credit card company and advised that I was being represented by FDR. Lawsuit was still filed.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback, Deanna. Please know that we're committed to helping you throughout every stage of your program and if you're facing legal action by one of your creditors, please let us know immediately. You can contact our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief.

Jan. 23rd, 2019

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Verified Customer

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Sue Carson

Very thorough in explaining details - consistently provides updates to all actions taken and frequently sends encouragement along the way to my reaching the end of this journey I am on.

6 years ago

Reply from Freedom Debt Relief

Hello Sue,

We greatly appreciate your review. We do our best to explain our program very thoroughly and we are happy to keep you updated with any new information on your account. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Ashley

Absolutely wonderful from day one! The best decision I've ever made! It's made paying my credit cards off super easy and faster than ever! Customer service is the absolute best!

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experience, Ashley! We're proud of your success, keep up the great work! Our top tier client services team is in-house seven days a week to answer any questions you have regarding your account. Give them a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Jan. 23rd, 2019

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Sandra Kingsley, IA

I'm very happy with the customer service, they send me monthly reports and send me notices if I need to call them. I've had 3 bills settled so far, each for less than the amount originally owed.

6 years ago

Reply from Freedom Debt Relief

This is great news, Sandra. Congratulations on the many accounts you were able to resolve so far using our program. Your progression toward graduation is impressive. We ask that you allow us to continue supporting your journey by contacting us in client services anytime you have questions about your account. Client services is available 7 days a week! Thank you for being the best part of Freedom Debt Relief!

Jan. 18th, 2019

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Michelle M Neenah, WI

It's working, they've already paid off one and it feels good. I thought they would contact all the services, but they call one and get it closed and then move on to the next.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear you are beginning to see the benefits of being enrolled in our program. Congratulations on the settlements you've been able to obtain. You are well on your way to a debt-free future. As you work toward graduation, know that we are here to support your every step. Please continue to contact us in client services with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

Jan. 18th, 2019

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Verified Customer

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Catherine Williamsburg, VA

When I went online they called me immediately and were very nice. They're always ready to talk to you and answer your questions. Every time they make a settlement they text or email me.

6 years ago

Reply from Freedom Debt Relief

Thank you for the many compliments, Catherine. Congratulations on a job well done! You are so close to becoming debt free. As you approach the finish line, please know that we are still here to support your every step. Client services is available 7 days a week to address any questions that come up about your account. Thank you for choosing Freedom Debt Relief as a guide to financial independence!

Jan. 18th, 2019

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Verified Customer

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Gladys Irizarry

My experience with Freedom Debt Relief has been very positive. My representative explained everything in detail and answered all of my questions in a very informative manner.

6 years ago

Reply from Freedom Debt Relief

Thank you. Gladys, for sharing your positive experience of your debt relief program thus far. We wish you continued success throughout your graduation path. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Anonymus

It's been a real life saver! They have a great system and it depends on you how fast you want to pay what you owe, it is very easy to sign up and they communicate everything very well over the phone.

6 years ago

Reply from Freedom Debt Relief

We're so glad to hear how well you've benefited from enrolling into our program. Thank you for sharing the great experiences you've had so far. In addition to speaking with our advocates in client services, you can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your financial independence!

Jan. 17th, 2019

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Phyllis Beals

absolutley amazing , when I decided to enroll in this program it took alot of weight off my shoulders, to have proffesionals do all the leg work (hard work) in getting me debt free!

6 years ago

Reply from Freedom Debt Relief

Phyllis, we're so happy this overwhelming debt has helped eliminate stress and lifted the weight off your shoulders. You are now a step closer to become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Anonymous Gainesville, FL

They were professional, they explained everything and they showed me the options that I had in restoring my credit. Any question that I had, they answered thoroughly and felt very genuine.

6 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review! Our team is always here for our clients as we know resolving debt is not easy. If you need assistance, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Aug. 6th, 2020

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Roland Pittsburg, CA

They did not bother me, there were no calls that didn't have to be done. When I called them because I did not understand something, they explained and they were really quick and smooth. I tell everybody I know about them.

6 years ago

Reply from Freedom Debt Relief

Thank you, Roland, for your amazing feedback regarding your experience! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Cecilia Cambridge, MN

Every time I've had any kind of contact with them, they've always been very helpful, never rude, and answer my questions. I have been very pleased with them. I felt very comfortable with them.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, Cecilia. Our highly trained team of client advocates are glad to answer any questions or concerns you have and we are so happy to hear you are comfortable with your debt resolution option. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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David R Venice, FL

They saved me thousands and thousands of dollars. They follow through with everything. They are honest and they communicate really well. They have been very positive and have good feedback for me.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, David. We are overjoyed to hear of your savings and we are extremely proud of your accomplishments. You have a very bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Cynthia San Bernardino, CA

Customer service is always there when you need them. If they're not, then they call back or email always. I have never had a problem, they're wonderful. I would definitely recommend them.

6 years ago

Reply from Freedom Debt Relief

We appreciate your kind words, Cynthia! We're excited to be working with you and we're hoping to maintain these great expectations with our team. Also, should you have any questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Jacqueline Sun City Center, FL

They are caring. They want to find a way to help me with the best scenario possible and still give me relief mentally. They definitely help the stress and the financial burden.

6 years ago

Reply from Freedom Debt Relief

We always have your best interest in mind, Jacqueline! In the future, should you have any questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 16th, 2019

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Joan

I think I made the right decision. Even though it's going to take me a while, they are working with me. I am able to get my questions answered. So far I have had no problems with them.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Joan! We're happy that you chose us to be your partners on your debt-free journey and we'll always be available should you have any questions regarding your account. Give us a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 16th, 2019

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Charlene Deford, MI

I couldn't handle the debt payments anymore and I needed help. Now I don't have creditors hounding me all the time. They really help me out. I wish I could put in more money so I could get out of debt faster.

6 years ago

Reply from Freedom Debt Relief

Thank you, Charlene, for your amazing feedback! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Judith Kittle Belleview, FL

Customer support is always helpful. If you lose your password if you lose whatever, they're always right there for you. They are availble and they would talk to you. If you have a problem, they talk to you about it.

6 years ago

Reply from Freedom Debt Relief

Thank you for putting your trust in us, Judith! We're proud of your progress so far and we appreciate your kind words! Thank you for choosing Freedom Debt Relief and please continue to reach out to us any time you have questions or need assistance. Client services can be reached at (800) 655-6303 or email .

Nov. 8th, 2018

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John The Bronx, NY

Every time I do call in to their customer service, I get the correct service and get the correct answer I'm looking for. They always give me the best service I ask for. They are good and helpful.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your many compliments, John. It's rewarding to hear how confident you are in the service we're providing to you. As you continue toward a debt-free future, please continue to reach out to client services as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!

Jan. 14th, 2019

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Jane New Salem, PA

The staff is very nice. They don't hesitate to answer any of my calls when I call or answer my questions. They email me all the time. They didn't tell me until after the fact that if you don't have enough funds then the companies that you're filing against take you to a magistrate and then you receive letter after letter because no one contacts you and tells you 'if you get a letter you go to contact us.' That's the only part that I didn't like.

6 years ago

Reply from Freedom Debt Relief

We appreciate you complimenting on our level of customer service, Jane. It's rewarding to know all of your questions have been answered to your satisfaction. We're also glad to hear how appreciative you are regarding our communication efforts. We are disappointed, however, to hear of your concern regarding legal accounts. If you receive any legal communications from any of your enrolled creditors, we ask that you immediately reach out to our Advanced Collections Team at (800)993-8950 for further assistance. You can also forward these communications to us via email at . We hope this clears up your concern regarding who to contact in these situations. Thank you for being the best part of Freedom Debt Relief.

Jan. 11th, 2019

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Verified Customer

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Barbara Riggle Rockaway Beach, MO

Whenever I've had a question or anything like that they've been right there and answer right on the spot. I haven't had a long wait between the question and getting an answer. They have been very good and keeping me updated.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Verified Customer

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Nicholas

I feel good about my decision, they have very good service and are getting me out of debt. Customer service always answers all my questions and helps me with any problems I have.

6 years ago

Reply from Freedom Debt Relief

That's rewarding to hear, Nicholas! We're so glad to know you're pleased with our service. It's an even greater reward to hear that client services has successfully answered all of your questions to your satisfaction. Thank you for sharing! As you continue on the journey, keep in mind that we are here 7 days a week to address any other questions that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 12th, 2019

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Verified Customer

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Donna

They're working good for me, I think it's the best decision I've made. It's helped me relieve a lot of debt. They've always been very courteous when I call, if I have a question, they're very forthcoming.

6 years ago

Reply from Freedom Debt Relief

We're glad to know all of your questions have been answered to your satisfaction, Donna. Thank you for sharing the positive experiences you're having with us. Congratulations on the progress you've made so far! As you work toward a debt-free future, please know we are here to support the journey. Client services is available 7 days a week to address your questions and/or concerns. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

Jan. 12th, 2019

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Verified Customer

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Janet

I am very comfortable and relieved. They kept me informed by email and then if I had any further questions I could call. They answer all the question and made me comfortable discussing my financial situation.

6 years ago

Reply from Freedom Debt Relief

We certainly want our clients to feel comfortable in reaching out to client services and confident in the information they receive. Thank you for sharing how supported you feel while enrolled with us. We're also glad to hear that all of your questions have been answered to your satisfaction. Please continue to contact us in client services as other questions come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 12th, 2019

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Verified Customer

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Adam Glendale, AZ

Freedom Debt Relief resolved all of my concerns and worries whenever I called them to check up on the status of my account. They send emails and relay information efficiently.

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Carol Memphis, TN

The agent at Freedom Debt Relief answered every question I had in detail, and they kept me informed on my progress. They are prompt at negotiating settlements with other companies.

6 years ago

Reply from Freedom Debt Relief

We greatly appreciate your review, Carol! We are thrilled to hear our client advocate answered all of your questions and concerns very thoroughly and we will continue to keep you updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Stephen Tustin, CA

Customer service has been very knowledgeable over the phone. They speak clearly and in a way that resolves my problems. Working with Freedom Debt Relief has been very helpful to me.

6 years ago

Reply from Freedom Debt Relief

We really appreciate your feedback, Stephen! We want to provide you with exemplary customer service through your graduation and we will continue to do so! We are thrilled to hear our program has been beneficial so far and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Patricia E. Williams

Any time I called Freedom Debt Relief, they were very helpful. When Freedom Debt Relief comes upon a settlement, you yourself has to approve it. This service wasn't difficult to use at all.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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Barbara Taft, CA

Freedom Debt Relief is always helpful when they answer all of my questions. I have been very pleased with what they have done for me so far. They have already paid off a credit card in a short amount of time.

6 years ago

Reply from Freedom Debt Relief

Hello Barbara,

Thank you for your pleasant review. We are glad to answer any questions you have and we are very proud of your success so early in the program! Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Joanne Miller New Port Richey, FL

They keep me informed on the progress of my debt through email at all times. They give me peace of mind. They gave me an agent that I can personally call with any problems or questions.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Joanne! We're happy to hear that you're getting the peace of mind you deserve and we're looking forward to seeing your success as you move forward! Also, don't forget we have a world-class client services team that's ready to answer any questions you have along the way. Give them a call at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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ANTONIO CARBONELL

FDR provides a nearly painless and efficient way to eliminate your debts as long as you're working and can pay for their required biweekly or monthly payment toward your negotiated final settlement

6 years ago

Reply from Freedom Debt Relief

Hello Antonio,

Thank you for your positive response. We are thrilled to hear our program has run smoothly so far and we are looking forward to resolving your final accounts! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Shirley young

I'm pleased to have FDR Negotiate for me. I'm happy with their results. Because of their results I have confidence they will continue to work in my behalf until my debts are resolved.

6 years ago

Reply from Freedom Debt Relief

Hello Shirley,

We greatly appreciate your response! We love negotiating and resolving your accounts because we want you to obtain financial freedom! We are very confident you will continue to see excellent results and become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Shirley

Excellent service seem to do what theu say they can do. Was not privy to sister company and somewhat skeptical when contacted. Nothing done wirh them yet. They keep calling at inc9nvenient times probably not all their fault. Is rhe holiday season.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Shirley. We're happy to hear that you're pleased with our client services team. we've curated a top tier team that's always ready to lend a helping hand. Should you have any questions regarding your account in the future, please don't hesitate to give us a call at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Pamela

It was a pleasure to work with this very professional company to resolve my debts. I was drowning in credit card debt, and I now have less stress in my life and no constant collection calls.

6 years ago

Reply from Freedom Debt Relief

Hello Pamela,

Thank you for your positive review. You made the best decision in choosing Freedom Debt Relief because we will resolve all of your accounts and provide you with financial freedom. We are so proud to take that extra weight off your shoulders! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Charles Balint

When I started the program I was happy, had a little issue getting it started and with callers and debt letters from collection agency, but it evened out after about 2 years. After I had available funds and nothing was being done. I called the Client Services to see what is next, CS said that the law office is working on it. Over the next three months I call several time to see what the status was and CS said there is no reason that is holding anything up and again they would send a note to the law office. Only after I was served a SUMMONS did I see anything start to happen. That took another Four plus weeks. The settlement a disappointment was not what I was hoping for. It used up most of the account on deposit ( the system online showed that there was amounts on deposit to cover two AMX outstanding accounts With a date of total pay off of March of 2020. ) Now with the account that was used for settlement of one account the pay off is pushed out to December. What was a bigger disappointment Client Services was the FDR settlement FEES Around $5,000.00. Its seams like I'm just a number and no one cares because, I made a mistake and I should be happy that the debt will some day be settled. I have been contacted by UniteDebt and National Debt Relief offering to take over the debt accounts and save me money by lowering the settlement payoff amount and save me money on the settlement FEES. ( National Debt Relief is offering a low % and Unite Debt is offering NO SETTLEMENT FEE.) I need to think about it. What do you think I should Do ? I look forward to yours or FDR's reply.

6 years ago

Reply from Freedom Debt Relief

We’re so sorry to hear of your disappointments, Mr. Balint. Please know that when it comes to negotiating with legal firms, there are certain measures that first must be taken prior to our efforts. If certain criteria are not met, we are not able to move forward in our negotiation efforts. We apologize if these terms were not explained to you in detail.

Also, regarding our settlement fees, we do not collect our fees until we’ve successfully obtained a settlement and the first payment has been scheduled with the creditor. Therefore, we only collect our fees after we have successfully negotiated a settlement.

We’re really sorry to hear you feel you are not supported well in our program. We would like an opportunity to connect with you to address all of your concerns. A team member will be reaching out to you shortly. Thank you for providing your honest feedback.

Jan. 10th, 2019

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Verified Customer

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Darrell Paulsen

Working with Freedom debt relief has taken a lot of stress out of my life. They have done all the work. I follow the program and but in the money each month and they do all the work.

6 years ago

Reply from Freedom Debt Relief

Not only do we assist with debt-relief, but we also help with stress relief! We're happy to hear that your program is running smoothly and should you have any questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Catherine A Ankeny, IA

The representatives have always been very very responsive and very accommodating. I've had no issues with them at all. They've been doing a really good job so far making settlements and helping to pay down the debt.

6 years ago

Reply from Freedom Debt Relief

We appreciate the many compliments, Catherine. Congratulations on the excellent job you've been doing since enrolling with us! Your hard work and commitment to our process is greatly appreciated. As you continue on the journey, please let us know how we can continue to support you. Client services is available 7 days a week to address your questions and concerns. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

Jan. 8th, 2019

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Verified Customer

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William Cohoes, NY

They're very good at what they do and I haven't had a problem since I've been with them. Whenever I had a problem, they were right there to answer my questions and take care of business.

6 years ago

Reply from Freedom Debt Relief

We're so glad to know that all of your questions have been answered to your satisfaction. Thank you for complimenting our service as well. We ask that you continue to reach out to us in client services as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!

Jan. 8th, 2019

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Verified Customer

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Melvina C Ocala, FL

Everytime I have an issue, I'll call them up and they get right back to me with no problem. They've cleared three of my debts already so I really believe in them. They are very good.

6 years ago

Reply from Freedom Debt Relief

Congratulations on the progress you've made with us, Melvina! It's also rewarding to know we've been able to support you on this journey. Keep in mind that you're able to monitor your progression with us by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 8th, 2019

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Verified Customer

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Debra Huntsville, TX

Everything I needed, they've done better than I had a right to hope or expect. They've done everything I needed them to do, even when it was things I didn't know I needed done. They guided me through the whole process.

6 years ago

Reply from Freedom Debt Relief

Thank you, Debra, for your amazing response. Freedom Debt Relief will continue to negotiate and resolve all of your accounts enrolled and we are confident you will see fantastic results! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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Verified Customer

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Robin Burkburnett, TX

They've answered all the questions. Anytime I've ever called, I've always been able to get a live person speaking. They've done everything that they said they were going to do and I'm seeing results and finalization.

6 years ago

Reply from Freedom Debt Relief

We thank you very much for your feedback, Robin. We are very pleased to answer any questions or concerns you have about Freedom Debt Relief and we are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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Verified Customer

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Anonymous Houma, LA

They've contacted me when I needed to be contacted and they've done everything else for me. They calculated everything and gave me a price that I could live with. I'm completely satisfied.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your wonderful feedback! We love communicating with you in regards to any new information on your account and we are very proud our program has been beneficial. We want the best for you and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019