Name: Freedom Debt Relief
Rating: 4.8

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Pam

Very professional and caring Non judgmental

4 years ago

Reply from Freedom Debt Relief

Hi Pam. We appreciate your generous feedback about our company! We truly care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you need anything, reach out to us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 5th, 2020

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Debra

So far it has been great! Everyone has been so nice & understanding of my situation.

4 years ago

Reply from Freedom Debt Relief

Hi Debra! Thank you for your review! We are happy to hear that you have been receiving great Customer Service! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!

Mar. 4th, 2020

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Chad washburn

It's been very good really easy to communicate with

4 years ago

Reply from Freedom Debt Relief

Thank you for your review, Chad! We take pride in what we do and want to make sure all clients are having a great experience with our company! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Mar. 5th, 2020

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Jay

Not bad. Just too many fees and settlement fee eats up the savings.

4 years ago

Reply from Freedom Debt Relief

Jay, thank you for sharing your honest feedback. Compare our fees to 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all. We are sure that you will be satisfied with our services in the end, and if you have any concerns about your account please call Client Services at (800) 655-6303.

Feb. 14th, 2020

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Doug S

Easy, convenient and they offer attainable goals

4 years ago

Reply from Freedom Debt Relief

Doug, thank you for your review. We are confident that you will be pleased with the services we will provide you. If you ever have any questions please call Client Services at (800) 655-6303.

Feb. 13th, 2020

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Chris scott

Excellent explanation of process & customer service

4 years ago

Reply from Freedom Debt Relief

Chris, thank you for your review. We strive to always provide our clients with the best client service experience possible. Thank you for choosing Freedom Debt Relief.

Jan. 30th, 2020

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Sue Pritchett

I wasn't informed that it would take almost a year to settle my debts

4 years ago

Reply from Freedom Debt Relief

Hi Sue! Thank you for expressing your concerns with us at this time. Our negotiations team works diligently to reach the best settlements possible, so rest assured, we will settle your debt in a realistic timeframe as long as your funds continue to accumulate. If you ever have any questions or would like to discuss this further, reach out to us at (800) 655-6303 or jump on your Client Dashboard at . We thank you for choosing Freedom Debt Relief.

Jan. 29th, 2020

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Trev

I felt that I got robotic answers and the only way we got out of debt was through another loan.

4 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Trev, and apologize for any disappointments you've experienced in our program. We would like an opportunity to further discuss the concerns mentioned. A team specialist will be reaching out to you shortly.

Dec. 10th, 2019

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Peter Santa Rosa, CA

I feel fine, they did a good job. They got things done and kept me informed.

4 years ago

Reply from Freedom Debt Relief

Peter, we appreciate your kind words. We look forward to your continued success throughout the program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2019

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Nadine

Great to work with, very helpful and very understanding.

4 years ago

Reply from Freedom Debt Relief

We have a great team of highly trained and understanding advocates. We appreciate that you value our efforts in resolving your debt. Our team encourages you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 26th, 2019

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Sherrill Frostburg, MD

It's has been good but takes long for settlements

5 years ago

Reply from Freedom Debt Relief

Hi, Sherrill, thank you for your review! Settlements are dependent on accumulating sufficient funds to settle the debt, and as long as we continue accumulating funds, we shouldn't have any problems meeting your goals in realistic timeframes. Thank you for being a valued client of Freedom Debt Relief!

Nov. 4th, 2019

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Tina Propst

Very easy process and great customer service

5 years ago

Reply from Freedom Debt Relief

Greetings Tina, thank you for your review. We couldn't be any happier than to see another satisfied client! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at . Thank you for choosing Freedom Debt Relief!

Oct. 30th, 2019

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Adrian

Been fine so far, though I'm not sure I can continue.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review, Adrian! Our team wants what is best for our clients, and hope to be able to continue assisting you on your journey to financial freedom. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2019

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Irma Wormely

very helpful and taking charge of my finances

5 years ago

Reply from Freedom Debt Relief

We're more than glad to hear we have been helpful to you, Irma! We can't wait to see you reach your financial goals. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for being a part of Freedom Debt Relief.

Nov. 5th, 2019

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Joe Anthony Campuzano

is been okay so far, one account has been settled.

5 years ago

Reply from Freedom Debt Relief

Congrats on your first settlement, Joe. You are a step closer to reaching your financial goals. If you need anything feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Nov. 5th, 2019

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Frank Soria

Good, I feel that all will be resolved by my targeted date

5 years ago

Reply from Freedom Debt Relief

Frank, we value your review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Nov. 5th, 2019

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Karen

I am still struggling. My payment to FDR is pretty high.

5 years ago

Reply from Freedom Debt Relief

Hello, Karen! Your deposit is based upon multiple factors, and our goal is for you to become debt-free. If you need assistance or have questions regarding your account, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2019

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Dawn Laprade

Good experience, always answers my questions fully.

5 years ago

Reply from Freedom Debt Relief

Dawn, thank you for your review. If you ever need anything please feel free to contact us at 1 (800) 655-6303.

Nov. 9th, 2019

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Jodi

they stay on track with paying your debt

5 years ago

Reply from Freedom Debt Relief

Thank you for your response. We do our best to make sure that our clients are satisfied and comfortable with our program. Please let us know if you need anything by calling our customer service at (800) 655-6303.

Nov. 8th, 2019

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Doreen Cotton

I just wish the money taken could've been applied to consolidation plus too

5 years ago

Reply from Freedom Debt Relief

Hi, Doreen, thank you for your feedback. Our sister company Consolidation Plus is an option upon approval. However, if you were not approved, Freedom Debt Relief will still assist in saving your money through debt settlements so you can be debt-free. Please reach out to our client services department or visit your client dashboard at if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

Nov. 7th, 2019

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Jessie

Very responsive and helpful getting questions answered

5 years ago

Reply from Freedom Debt Relief

Thank you for your five-star review, Jessie. Our team is thrilled you have found us helpful, and we will continue to be here for you. If you have any questions or concerns, please don't hesitate to contact Client Service. They can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Nov. 7th, 2019

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Susan Salvucci

Fees too high! Glad to get rid of my debt but the fees are way too high!!!

5 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Ms. Salvucci. We ask that you please consider the following. Compare our fees to 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt; principal, fees, interest and all. Also, our program payments are often much lower than the required monthly minimum from creditors, offering clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. If you have any other questions or concerns regarding the settlement fees, feel free to contact our Client Services team at (800) 655-6303 for further assistance. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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R. D.

They are easy to work with and very hepful.

5 years ago

Reply from Freedom Debt Relief

Thank you very much, R.D. We're very pleased to know we've been able to assist you whenever you've needed it! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Oct. 31st, 2019

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Doneta

Screwed me on a debt we're I had to pay the full bill plus extra 1000 dollar fees. Also their attorneys are useless

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear this was the experience you had in our program, Doneta. Unfortunately, some creditors will choose litigation as an option when collecting on an outstanding balance. It is understandable why you would be frustrated regarding the matter. We would like an opportunity to view the details of your account and further discuss the concerns mentioned. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief as a guide to financial freedom.

Oct. 19th, 2019

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Harold Whittlesey

Communication is weak, but other than that everything is OK

5 years ago

Reply from Freedom Debt Relief

We appreciate you sharing your honest feedback with us, Mr. Whittlesey. Thank you for complimenting our services! However, we are disappointed to hear there seems to be a lack of communication on our part. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it! Thank you for choosing Freedom Debt Relief!

Oct. 19th, 2019

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Anonymous

Breaking down my debt. making it more easier to manage

5 years ago

Reply from Freedom Debt Relief

That is wonderful to hear! We are glad to hear about the benefits you've gained from using our services. Be sure to log into your Client Dashboard at to view any important communications about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Oct. 19th, 2019

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Mabell

Great! Positive experience, great customer service

5 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our Client Services team, Mabell. We constantly work on improving how we service our clients. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief!

Oct. 19th, 2019

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Nadita Mason

I'm happy that two I my debts were settled

5 years ago

Reply from Freedom Debt Relief

Congratulations on your new settlements, Nadita. Keep up the excellent work! If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Oct. 15th, 2019

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Karen Edwards

Communication with customer service. Online support.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Karen! It's always in our best interest to make sure we give you the best experience we can. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 30th, 2019

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Normand

They've been pretty cooperative with us but I don't hear from them very often.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Normand! We are happy to hear that you are pleased with our services thus far. However, we are an inbound call center, for any questions or concerns, please do not hesitate to give us a call at 1(800)655-6303 or you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Aug. 3rd, 2020

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Rebecca Canoga Park, CA

Thank you for helping me when I needed it.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experience, Rebecca! WE are excited to resolve your debt. If you ever have any questions please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Jul. 18th, 2019

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GDA

Has improved a lot. Quick to respond, knowledgeable

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback! It is important to us to give you knowledge about the program and that we keep you update with your account. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 9th, 2019

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Anonymous

Satisfactory and regular contact. Too early to fully judge

5 years ago

Reply from Freedom Debt Relief

We are happy to hear that our services are meeting your needs! Feel free to reach out to Client Services if you ever need any assistance via phone or e-mail at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Jul. 9th, 2019

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joanne dominytus

haven't heard much from them lately--been with them since oct. phone calls have let up..

5 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Joanne. We are sorry that you are experiencing any dissatisfactions. It is important for us to keep you informed when there is an issue that needs your attention. We are always happy to give you an update on your account. You can give us a call, if you find yourself having any questions or concerns, at 1 (800) 655-6303 or visit your Client Dashboard at for 14/7 updates. Thank you for choosing Freedom Debt Relief.

Jul. 9th, 2019

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James Heikens

It works. Your credit score suffers in process,

5 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to review us, James! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or .

Jul. 2nd, 2019

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Emily Bryant

I have not gotten information to successfully log into my account

5 years ago

Reply from Freedom Debt Relief

We're very disappointed to hear this, Ms. Bryant. It's very important for our clients to have the ability to review their account information. We would be more than happy to assist you in setting up a login and password for your Client Dashboard. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Sharon

Good one very helpful, informative great website you can always review your accounts and status of them

5 years ago

Reply from Freedom Debt Relief

Thank you, Sharon, for the positive feedback. We are glad to know you feel comfortable and confident in navigating your Client Dashboard. Please let us know if you ever have any questions about your account. We are available 7 days a week to support your debt-free journey! Client Services can be reached by calling (800)655-6303 or via email at . Thank you for being the best part of Freedom Debt Relief!

Jul. 3rd, 2019

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Vicky

Information from them before making decision

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Vicky. It is good to know that you received all the information you needed to take the first step to resolving your debt. We look forward to helping you reach your financial goals. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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emilio giaccone

very satisfaid for the costumer service certanly yes

5 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Emillio! Our team is committed to your success on your path to financial freedom. You can also check on your program online, on your Client Dashboard or contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Jul. 2nd, 2019

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Loren Cox

Very good. Only a few areas that need more clarification.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review, Loren! If you have any questions regarding your program, please don't hesitate to contact our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 13th, 2019

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Anonymous

Saved me a lot of stress in my debt trouble difficulties

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback. It has been an absolute pleasure to resolve your debt, working as a team. Our team wants to congratulate you on taking the leap to a better financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 12th, 2019

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Adi Oz

Good so far and customer service has been very helpful!

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Adi. It is rewarding to hear such great feedback about our Client Services team. Don't forget you can check on your progress on the Client Dashboard located at . Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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Chad Thompson

They are very professional and easy to talk with.

5 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Hi Chad! Thank you for your review! We are happy to hear you are satisfied with our Customer Service team! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2020

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Tim Dillon Havertown, PA

Good Service, Keep you informed every step of the way.

5 years ago

Reply from Freedom Debt Relief

We're so glad to hear this, Tim. Keeping the lines of communication open with our clients greatly aids them in successfully completing our program. It is extremely rewarding to hear you appreciate our efforts. Please let us know how we can continue to support every step of your debt-free journey. Thank you for choosing Freedom Debt Relief!

Jun. 5th, 2019

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Sherma Charles

My experience has been wonderful so far.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing with us, Sherma. We hope to continue providing you with superb customer service! Always feel free to contact your Client Services team at (800)655-6303 or via email at when assistance is needed. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!

May. 30th, 2019

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Verified Customer

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CHARITY GILES

LIFE SAVER, VERY HELPFUL AND VERY INFORMATIVE

5 years ago

Reply from Freedom Debt Relief

That means a lot to us, Ms. Giles. It's always amazing to hear clients share how greatly they've benefited from enrolling into our program. Thank you so much for sharing! Be sure to contact your Client Services team with any other questions that come up along the way. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!

May. 30th, 2019

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Maria H. Rosado

When I call the second time the staff was very helpful.

5 years ago

Reply from Freedom Debt Relief

Thank you for leaving a review, Maria and we’re here to support you at every step of your debt-free journey! Please contact our Client Services team any time you have questions. Give them a call at (800)655-6303 or you can chat with us through your client dashboard at . Thank you for choosing Freedom Debt Relief!

May. 31st, 2019

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Raymond E. Buote

Seems to be effective, I just wish for a faster response.

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest review, Raymond. Our program does take some time, patience, and a little elbow grease, but we can assure you that your hard work will be worth it! Don't forget that our Client Services team is here for you seven days a week to answer any questions for have for us. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

May. 31st, 2019

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Kevin

The customer service wasn't very responsive. They don't communicate and they didn't keep me informed on their progress.

5 years ago

Reply from Freedom Debt Relief

We're very sorry to hear, Kevin, that you do not feel you are receiving adequate customer service. Our goal is to provide a world-class customer service experience to each and every one of our clients. If you've experienced anything less than this, again, we do apologize. We would like an opportunity to work with you directly to resolve any remaining concerns you have. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

May. 21st, 2019

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Marianne

They've been very kind and answered all of my questions.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Marianne. At Freedom Debt Relief we have a highly trained team of Client Advocates that are thrilled to assist you with any questions or concerns you have. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019