Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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John Leesburg, FL

We could get in contact with the customer service easily.

6 years ago

Reply from Freedom Debt Relief

This is awesome John! We are always here to answer all of your questions or concerns and we are so proud this has been an easy process for you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Lynda

Good at what they do but I find them expensive

6 years ago

Reply from Freedom Debt Relief

Lynda, thank you for bringing this to our attention. We strive to provide the best quality service for our clients. While we would love to address your concerns with the fees. All our fees are based on the state and the amount of debt you bring in. Please if you need anything please call our customer service at 800-655-6303. We want to accommodate the best we can and address the needs as they rise. Thank you for choosing Freedom Debt Relief.

Aug. 7th, 2020

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Karen

So glad I am on my way to being debt free!

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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PAM

Customer service is pretty good in service.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Sue Dearborn, MI

Was hoping to stay out of court, but it's been settled

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Veronica Palo Alto, CA

I thought the process would be a lot easier.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Anonymous

VeryHelpful, very attentive, very honest, efficient

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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none Casa Grande, AZ

Very good at what they do. Very satisfied.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Being set free

Very happy how they are managing my accounts

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Bob

Great service. Friendly people. Very helpful.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

I might be getting sued & they are charging me to prevent that?

6 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Samantha

Help Pay off Debt in a timely manner at a lesser amount

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Shelby

Not very helpful customer service at times

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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none

not satisfied with the service and to many things were not disclosed and are now in worse shape then before

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Shilling Brooklyn, NY

They are trying to assist me with debt reduction

6 years ago

Reply from Freedom Debt Relief

Thank you for your feedback! We want to take this opportunity to touch bases with you, now that you've been with us for some time. We hope our program was the solution you were seeking in order to resolve your debt. Please let us know if you have any suggestions on how we can improve our services or if you have any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief! Here's to your debt-free future!!

Nov. 8th, 2018

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John c Martville, NY'

I don't have to watch them , they get it done.

6 years ago

Reply from Freedom Debt Relief

Hello John,

We really appreciate your review. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Mia Hopewell, VA

Fees are too high.not explained well at all..not worth the harrassment from creditors

6 years ago

Reply from Freedom Debt Relief

Hello Mia,

We appreciate your honest feedback. We do take a fee, but not until a debt is resolved. The amount of the fee will vary depending on a client’s state of residence, total debt amount, etc. Typically, it ranges from 15% - 25% of total enrolled debt over the course of the program. For example, fees of 21% of enrolled debt in a 42-month program would work to about 6% per year annualized. This offers significant savings over other solutions, especially for those who would otherwise be making payments as agreed to their creditors at the interest rates they have when entering our program. We extend an apology for any confusion or misunderstanding of our fees but we do make sure to cover this in the enrollment call, Welcome call, and listed in your Debt Resolution Agreement. Once we negotiate and resolve your accounts enrolled in Freedom Debt Relief, the calls will stop and we are looking forward to seeing your debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 20th, 2018

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Charles Ross

Great to work with,answers all my questions

5 months ago

Reply from Freedom Debt Relief

Hi Charles, we are happy to help! Let us know how we can continue to support you!

May. 22nd, 2024

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In the day 69

Very professional, and very detailed. Very happy with the service.

8 months ago

Reply from Freedom Debt Relief

Thank you for sharing your progress, we are happy to hear we have been able to meet your needs.

Feb. 13th, 2024

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Rashaad Thomas Easton, MD

The empathy and communication. They really work with their customers

8 months ago

Reply from Freedom Debt Relief

Hi Rashaad, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Feb. 9th, 2024

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Leonard Minnerly

Amazing work it was just over a year and I am done with this part. Thank you

9 months ago

Reply from Freedom Debt Relief

Hi Leonard, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

Feb. 7th, 2024

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Steven Roth Perrysburg, OH

fast easy understanding and friendly helpful people that guide you every step along the way

9 months ago

Reply from Freedom Debt Relief

Hi Steven, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 1st, 2024

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Joann Morton

Ease of service and keeping in contact. Ease of checking my progress on line

9 months ago Edited April 22, 2024

Reply from Freedom Debt Relief

Hi Joann, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Feb. 1st, 2024

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Jennifer Smith

They have helped me get my debt down and going in the right path

9 months ago

Reply from Freedom Debt Relief

Hi Jennifer, thank you for trusting us to guide you through the right path. Keep up the great work.

Jan. 29th, 2024

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Dennis s Gaines sr Louisville, KY

They were friendly and fast working couldn,t ask for a better team

9 months ago

Reply from Freedom Debt Relief

Hi Dennis, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jan. 27th, 2024

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Lisa Evans Tulare, CA

I liked the communication and the way they negotiated by debt down to half.

9 months ago

Reply from Freedom Debt Relief

Hi Lisa, it is great to hear that you are happy with your savings! Thank you for trusting us!

Jan. 23rd, 2024

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Angela Mixson Fairhope, AL

Quick action to resolve the debt issue. Very friendly people.

9 months ago

Reply from Freedom Debt Relief

Hi Angela, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 22nd, 2024

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Michelle Haney Corpus Christi, TX

It’s been easy and any time I speak to someone it’s super helpful.

9 months ago

Reply from Freedom Debt Relief

Hi Michelle, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jan. 22nd, 2024

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William H Gunther Syracuse, NY

Never knew resolving a debt could be so easy thanks for the help and support

9 months ago

Reply from Freedom Debt Relief

Hi William, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

Jan. 22nd, 2024

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wayne mendonca Modesto, CA

Not doing anything more than I could on my own. Working w 1 creditor at a time. Using too much of my funds for themselves

9 months ago

Reply from Freedom Debt Relief

Hi Wayne, we understand why the payment schedule can be frustrating. We would be happy to walk you through our process. An account specialist will be reaching out to you soon.

Jan. 22nd, 2024

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Patti Hagen Cobleskill, NY

I am very satisfied with this company they are wonderful and very hands on

9 months ago Edited January 11, 2024

Reply from Freedom Debt Relief

Hi Patti, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 11th, 2024

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Art Lopez Rochester, NY

Very customer friendly , and customer service is impeccable !

9 months ago

Reply from Freedom Debt Relief

Hi Art, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Jan. 22nd, 2024

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Glenda

Customer service is top notch! My account manager, Jose is amazing!

9 months ago

Reply from Freedom Debt Relief

Hi Glenda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jan. 11th, 2024

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Doris Andrews Palmyra, PA

A representative is always there to answer any questions I might have.

10 months ago

Reply from Freedom Debt Relief

Hi Doris, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jan. 11th, 2024

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Alex Hernandez

Very helpful . They really find way to accommodate your needs to be debt fee

10 months ago

Reply from Freedom Debt Relief

Hi Alex, awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.

Jan. 11th, 2024

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Rpowell Indianapolis, IN

Just got in the program and they’ve already settled with one of my accounts

10 months ago

Reply from Freedom Debt Relief

Congrats on your first settlement! We cannot wait for the next one!

Dec. 29th, 2023

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gloria williams

I like that they were able to get started on my debt so fast.

10 months ago

Reply from Freedom Debt Relief

Hi Gloria, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Dec. 29th, 2023

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gayla ritchie Texarkana, TX

They were very professional and helpful with helping me reduce my debt!

10 months ago

Reply from Freedom Debt Relief

Hi Gayla, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

Dec. 29th, 2023

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Loran Harrisburg, PA

I've had any questions answered and bery happy with the service I'm receiving.

10 months ago

Reply from Freedom Debt Relief

Hi Loran, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Dec. 20th, 2023

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Lori Bruins Valencia, CA

Very helpful but sometimes I don’t understand the process.

10 months ago

Reply from Freedom Debt Relief

Hi Lori, we would be happy to explain the settlement process and payment process to you! Please be on the lookout for further communication from our team!

Dec. 20th, 2023

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Laura Campos Port Arthur, TX

My consolidation specialist made everything easy and understanding.

10 months ago

Reply from Freedom Debt Relief

Hi Laura, it is great to hear you had a smooth onboarding process. We cannot wait to see you succeed in your program!

Dec. 15th, 2023

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Jeffery Lee

They have been wonderful, and pleasant to work with.............

10 months ago

Reply from Freedom Debt Relief

Hi Jeffrey, we can't thank you enough for staying committed to the plan we have in place - you are doing great!

Dec. 15th, 2023

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Freddie Perdue Charlotte, NC

Freedom Debt Relief have helped me pay my pass due bill with no problems

10 months ago

Reply from Freedom Debt Relief

Hi Freddie, thank you for trusting us as your partners in your journey to financial freedom.

Dec. 8th, 2023

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Michael Wooten Red Lion, PA

I like that's not push you to hurry up they move on your time

11 months ago

Reply from Freedom Debt Relief

Hi Michael, thank you for this review! We are happy to support you- just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

Dec. 5th, 2023

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Andry Solórzano Miami, FL

Helpful and informative at all levels, couldn’t be happier.

11 months ago

Reply from Freedom Debt Relief

Hi Andry, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Nov. 30th, 2023

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Tom Keith Lancaster, PA

Like the professionalism of the company and their employees.

11 months ago

Reply from Freedom Debt Relief

Hi Tom, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Nov. 29th, 2023

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Nancy Kramer Binghamton, NY

Smooth sailing no snags. chipping away at my debit...very happy so far

11 months ago

Reply from Freedom Debt Relief

Hi Nancy, keep up the great work and you will continue to see great progress!

Nov. 20th, 2023

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Josie Brewster, NY

customer service is excellent and they helped me with my debts

11 months ago

Reply from Freedom Debt Relief

Yay! We love hearing this! Thank you, Josie!

Nov. 15th, 2023

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Maurice Dixon New Orleans, LA

Very well put together, I can all ways call and they answer 👍🏿

11 months ago

Reply from Freedom Debt Relief

Love to hear it, Maurice! Thank you for the awesome review.

Nov. 15th, 2023

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William Florissant, MO

Great organization and even greater staff of caring professionals

11 months ago

Reply from Freedom Debt Relief

This means so much to us, William! Thank you for choosing us.

Nov. 15th, 2023