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Freedom Debt Relief

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9.7

Overall Score

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JW Bristol, TN

Henry G was the best to work with. He is an absolute professional. I 100% recommend him and Freedom Debt relief.

7 years ago

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Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, JW. We can only imagine the burden that has been lifted off your shoulders. We look forward to your coming success and are eager to address any questions along the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 26th, 2020

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Leonardo

Had a great experience working with freedom, and I'm looking forward to finish paying off all my debt

7 years ago

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Reply from Freedom Debt Relief

We're proud of your financial success, Leonardo! Thank you for choosing Freedom Debt Relief to be your partner on your debt-free journey and please don't hesitate to contact us when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 15th, 2019

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Samantha Tedeja Philadelphia, PA

Michael P was really patient with me for filled all my needs and help me better myself as well as my credit. Thank you!

7 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Samantha! We are happy to hear that all of your needs were met! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 9th, 2020

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F Carroll Velez Los Angeles, CA

Once you sign up, they will never answer your questions again. You can call, e-mail for days and no one will respond. Its very frustrating. When you sign up, they tell you "We will be here for you for the entire program". However, this does not seem to be the case. Proceed with caution.

8 years ago

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Reply from Freedom Debt Relief

Hello F. Carroll,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Nov. 20th, 2018

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Sarah Farmer Gloucester, VA

So far I think everything is going finr, but I don't know for sure as I've never been able to get in to see the progress.

8 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Sarah! We are here to assist every step of the way! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

Sep. 15th, 2020

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louisewright@buggs.net Bracey, VA

We appreciate all that you have done to take this weight off our shoulders but it seems like it took forever, but thanks a lot.

8 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Louise! We are happy we could help alleviate your stress and help you become debt-free! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 15th, 2020

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Judith A. Snyder Perkasie, PA

Freedom Debt Relief is true to their word and working hard to eliminate my debt. as quickly as quickly as possible.

8 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Judith! We are glad to hear that you are pleased with the results of the program! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 16th, 2020

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Christine Derdarian Bloomfield Hills, MI

The customer service I quite good. I would rate it an 8. The delivery of services regarding working with creditors is also quite good. I would rate it an 8.

8 years ago

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David Vigo Kenner, LA

Getting settlements a little slow but great when it starts Get communication prior to a settlement. Looking forward to financial freedom

8 years ago

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Reply from Freedom Debt Relief

Thank you for your review, David! We are happy to hear that you are pleased with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 16th, 2020

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S Aft Grand Haven, MI

Customer service promises you the world but they do not deliver. I have called for 7 weeks to try and get a negotiation that I got a court summons on. I even gave them $1000.00 to put against it that account. I have gotten the run around over and over. Very poor Customer Service!

8 years ago

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Cyndi Buffalo, NY

I am more than happy how things are going... Thank you for this opportunity to get my debt under control

8 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Cyndi! We are happy we can be of assistance to you to reach your goal of becoming debt-free! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 16th, 2020

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Larry Coleman New Berlin, IL

So glad we made the decision to have Freedom Debt Relief help us. It's been a very easy process and everyone is so nice and helpful.

8 years ago

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Novellla Ann Bryant Fort Thomas, KY

I've been very pleased with the progress FDR is making on reducing my debt. Looking forward to being debt free!

8 years ago

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Carolyn Morgan Midlothian, VA

these service has been everything i need. they are doing a great job helping me to solve my debt issues.

8 years ago

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dave Natick, MA

Didn't take as long as first thought. all people involved in the process made the process very easy.

8 years ago

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Karen Godwin Sarasota, FL

Not as fast as I hoped to settle with the creditors, have had 1 file in court, several sent to collection agency's that repeatedly call me. Hopefully will get them all settled soon.

9 years ago

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howell Bronx, NY

Customer service is excellent and very knowledgeable every step of the way. So pleased with my decision to go with Freedom debt relief...

9 years ago

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Herb Orange City, FL

This company set up my account. All good and well. They proceeded to deduct the payment out of my account on the wrong date bouncing five payments on my checking account. This also tied up any funds in my account for five days, hence no money in my accout and $140 in over draft fees. Be CAREFULL!

9 years ago

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Virginia L Andrews Saratoga Springs, NY

I am so happy about my first settlement with them. I hope it will continue. I feel very confident it will. Thank you all again for your hard work.

9 years ago

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juan Figueroa San Jose, CA

make sure that you read the agreement! The do not mention it to you during the conversation but there is a 23% charge to you base on you debt balance. Even if you do a consolation loan the 23% is added. Even though I negotiated 3 of my account.

9 years ago

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Lea Ann Schreib Port Jervis, NY

Just started working with Freedom Debt Relief. The support system is great and promised me in 4 months I would see results.

9 years ago

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Berny Compton, CA

This company helping us a lot,it's easy to work with and also the have a good communication ,I'm so glad what I did through this company.

9 years ago

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Kathy Frederick Toledo, OH

When I signed up was told things would be resolved within a few months. 7 months in the program and only 2 accounts have been resolved. When you call you can only talk to the operator who tells you "they are working on it" and you can't talk to anyone else because "they are busy". I am sorry I ever signed up for the program.

9 years ago

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Marie Goater Rochester, NY

Haven't had any issues or problems just wish resolving was a little faster process. Other wise everything has been fine.

9 years ago

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EZEQUIEL CEJAS

everyone I talked to was great. great customer service and eager to help. I couldent have made a better choice.

9 years ago

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Jean Wilkes Barre, PA

I have had 2 settlements and they were awsome.The only part of the program that is difficult is all the calls that come on a daily basis.

9 years ago

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Lynn Baltimore, MD

The process has definitely been A bit overwhelming, however if I had a question someone was there to take the time to talk with me and comfort me.

9 years ago

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Donna Salava Brighton, MI

Got my first settlement so so Happy! Can't wait until I am debt free thank-you Freedom Debt Relief dor all you have done.

9 years ago

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Anna Psihas Tampa, FL

I do not see much progress, plus the calls have not stopped. m going nuts with the calls, plus my credit is getting worse and sores, I need some progress. I am considering dropping this program if t does not get better fast

9 years ago

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richard crisp Reynoldsburg, OH

I have no real basis for rating. I am pleased to see there is progress. I look forward to the elemination of Citibank and their robocalls.

9 years ago

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Jeanne Lancaster, PA

There is no worrying and unwanted stress with Freedom, they handle everything for me. I pay into a fund, and when I have enough, they settle my debt.

9 years ago

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Julie Cottonwood, AZ

Freedom Debt Relief has helped us so much. The calls stopped immediately and we are working on our first settlement.

9 years ago

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Armando R. Gonzales San Antonio, TX

So far I am satisfied with the progress that has been made through Freedom Debt Relief and I hope we can continue to eliminate the rest of these debts as quickly as possible.

9 years ago

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Rolland F. Weber Beverly Hills, FL

Things are moving along quickly, and everyone associated with your company has been great. I'm very happy.

9 years ago

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kristy Franklin, LA

I was nervous upon entering your program, but you made me feel relax and assured me everything be ok

9 years ago

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Paula Comfort Mountain View, CA

I am very disappointed. They never closed out a small bill, and went right for the largest debt we owed. Then proceeded to take their 20%. So now no money to work on other bills. I was told they would settle the smaller ones first. Feeling very deceived.

9 years ago

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Ken Lenox, MA

The people at Freedon Debt are so helpful and friendly, I would and have already recommended them to friends

9 years ago

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Linda Cody Cincinnati, OH

The people at Freedom Debt are so helpful and friendly, I would and have already recommended them to friends.

9 years ago

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Brenda Peckville, PA

Horrible ! Kills your credit ! Takes your $$$. You can negotiate on your own! They lied to me from day 1 and when I withdrew from program they kept my bank escrow after telling me I was getting the refund within 3-5 days! I have been where you all are - it's scary ! But you can do this on your own ! Call the credit card companies yourselves !!

9 years ago

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Darlene Jasper, IN

S far so good....1 account settled ad 2 more very close.....thanks for the help. FDR has been very professional as they help me!!!!:)

10 years ago

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Dee Fair Oaks, CA

Mostly pleased with the company but still getting calls and emails from a few creditors. Will be glad when that stops!

10 years ago

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Chris Jones

Dislike High Fees Dislike Credit Destroy

2 months ago

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Reply from Freedom Debt Relief

Chris, we understand the credit impact can be frustrating to see at first however When your debts go past due, it will likely cause your credit score to decrease. But after you’ve paid your creditors through settlements, your creditors should report that to the credit bureaus. Then your credit report should show that the debts are resolved. Our goal is to save you time, stress and money so you can work toward your specific financial goals. I know at times it can seem like we’re just taking your money and not paying your creditors, but rest assured that is not the case. Your settlement fees are part of your custom plan and are included in your program cost, and do not delay or change the length of your FDR program.

Sep. 4th, 2024

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Sheri Frumkin

Great they have been nothing but great so far.

3 months ago

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Reply from Freedom Debt Relief

Thank you for your review, Sheri!

Aug. 12th, 2024

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Peggy Eldredge

Made a painful decision easier/customer service

4 months ago

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Reply from Freedom Debt Relief

Hi Peggy, thank you for your review. Please let us know how we can continue to support you.

Jul. 25th, 2024

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John Kopp

Very helpful and working hard to reduce and get rid of debt

4 months ago

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Reply from Freedom Debt Relief

Hi John, thank you for your review!

Jul. 19th, 2024

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Sharon Coyne

Very helpful and informative to get out of debt

4 months ago

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Reply from Freedom Debt Relief

Sharon, we are happy to be your partners in your journey towards financial freedom!

Jul. 8th, 2024

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Brian Lowell

I like the way they negotiate with my creditors.

5 months ago

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Reply from Freedom Debt Relief

Thank you for your review, Brian!

Jul. 1st, 2024

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Felix Igori Ramos

Freedom Debt Relief communicates really well.

5 months ago

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Reply from Freedom Debt Relief

Felix, thank you for your feedback.

Jun. 28th, 2024

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Teresa Hourston

It's a long process to get. Where you want to be

5 months ago

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Reply from Freedom Debt Relief

Hi Teresa, we understand our process can take a little long, but we want to thank you for your patience and your trust. Thank you for choosing us!

Jun. 14th, 2024

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AnneMarie Doner

I have been very happy with working with them so far.

5 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience, AnneMarie! We're thrilled to hear that you've been happy working with us so far.

May. 30th, 2024