Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Hank Wilkes-Barre, PA

Settlements are averaging less than 50% of current balances

7 years ago

Reply from Freedom Debt Relief

Hello Hank,

We appreciate your honest feedback and we do estimate a 50 percent savings. We will try our best to negotiate the lowest structured settlement percentage. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Andrew Frederick, CO

There communication is not very good on letting you know when they have made an settlement.

7 years ago

Reply from Freedom Debt Relief

Andrew, we're sorry to hear that you are not being informed. Being in the program we always let a client know once we have reached a settlement, as that will require the clients approval before moving forward with the settlement. Also a great tool is our client dashboard, as you can also see the progress of your accounts. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Anonymous Oklahoma City, OK

Friendly and seemed interested in answering any questions or worries I have

7 years ago

Reply from Freedom Debt Relief

Thank you, for your positive review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Amy Hamburg, NY

Was told they would include one of my loans and now I'm having issues with that loan

7 years ago

Reply from Freedom Debt Relief

Amy, thank you for your feedback. We want to make sure we're helping you become debt free with all your accounts. You can always add more accounts throughout your program. Please give our client service a call and we can walk you through on how to add that loan. Our client service department could be reached at (800) 655-6303 or

Sep. 18th, 2018

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Anonymous Sand Springs, OK

I think their fees are too high and needs to be explained at the time of first contact.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear your disappointment with the settlement fees. Every debt consultant should be going over settlement fees with every client. We would like to go over the fees with you and also show the savings in the program. Even though you may feel like the settlement fees are too high compare that to paying 100% of the balance owed plus interest. Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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Anonymous San Jose, CA

Good customers service and always answer your questions.

7 years ago

Reply from Freedom Debt Relief

Hello,

Thank you for your positive response. We will continue to demonstrate outstanding customer service and we are always here to answer any questions you may have. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Stephanie Kissimmee, FL

They were pretty good and very clear with their service.

7 years ago

Reply from Freedom Debt Relief

Thank you, Stephanie for your positive review! We will continue to provide you excellent services! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Shirley Mohnton, PA

Whenever I call I get good customer service.

7 years ago

Reply from Freedom Debt Relief

Thank you, Shirley for your positive review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Cheryl San Jose, CA

They're very informative and helpful each time I call.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Cheryl,

We love to hear your positive feedback. We strive for outstanding customer service at Freedom Debt Relief and we are so glad to hear we have shown this to you so far. We are so excited to see you excel through graduation. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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To many to remember

They take their time and they're very good at their job.

7 years ago

Reply from Freedom Debt Relief

Thank you, Lisa for your outstanding review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Joe

The company didn't call me to inform me of their progress, I had to look online.

7 years ago

Reply from Freedom Debt Relief

Joe, thank you for bringing this to our attention. We strive to improve our means of communication. Please know we are presently working on the matter to get better. If you have any questions please reach out to us at 800-655-6303. We would be happy to address any questions you might have.

Aug. 7th, 2020

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Kathy Racek

Because they've done everything they said they'd do.

8 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Jul. 1st, 2018

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Baby

It should be a faster and once we are in the credit score should be better

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Awesome

They helped me get out of debt quickly and effectively.

8 years ago

Reply from Freedom Debt Relief

Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Andrew

Not what I expected, what I saved on my debt in the long run I will be paying more than what I owed

8 years ago

Reply from Freedom Debt Relief

We're sorry to hear about the concerns you are having with the program. Please reach out to our client services department at (800) 655-6303 or so we my answer any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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all

just awesome to work with and very happy with results

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Anonymous

value your moneyand a very good service trustworthiness

8 years ago

Reply from Freedom Debt Relief

Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Darleen

Everyone I've talked to has been so helpful & friendly

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Dandk

Because they are good helping us pay our debt off.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Christopher

why not, they have been the best I ever work with so far

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Carol Grant

Because so far got me out of a couple of death

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Anonymous

I am satisfied with the work that's been for me.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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Anonymous

Very helpful and keeping me without stress

8 years ago

Reply from Freedom Debt Relief

Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Dixie Jennings

They were very professional and understanding

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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DEDE

GREAT COMPANY/RELIABLE SERVICE/VERY HELPFUL

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Debra Blood

Very satisfied with them & their customer service

8 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Deanna

When I get a hold of them they are always friendly friendly and willing to help

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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David

Because they don't help when you tell them what a creditor is doing

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Judy S

Not clear on 2 things but haven't made it a priority to look up..

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Joseph711

Great customer service and very reliable

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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JohnGalt

Service is always at their level of commitment

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Jay

there are verry good in what there doing

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Jamie Beauchamp

Great service easy to work with smooth transactions

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Ismael Gutierrez

Efficient , acknowledgement about the process and product

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Marie

Overall happiness with the program, they put me at ease

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Mari

Definitely saved me from a lot of headaches

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Linda

Very, very helpful when we call in with questions.

8 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Kimberly

They were very supportive throughout the whole process!

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Kenneth E. Smith III

They have done an excellent job at helping me

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Kat

Excellent, friendly, timely and efficient customer service

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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K.D.

They are very helpful and answer all questions. By

8 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Rebuilding credit

Have been a big help interacting with creditors

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Patrick

Overall they have been very helpful. The fees are a little steep.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Pat

Excellent services and professional expertise

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Pam

They are helping me get my life back in order !

8 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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nicole parker

I always receive Professional and courteous service

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Anonymous

Wasn't really want to work with me on why issue and wouldn't answer my question she kept ignoring it and being very rude to me

8 years ago

Reply from Freedom Debt Relief

We're sorry to hear about the concerns you are having with the program. Please send us a private message with your contact information so we may have a representative review your account and reach out to you. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Mildred Vazquez

FDR has helped me pay off five credit cards

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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MCMillian

They doing a excellent job with my DEBT.

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Martha Los Angeles, CA

Has been excellent I wish the fee was lower

8 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018