Freedom Debt Relief
9.9
Overall Score
Danny Adams Columbus, OH
Really a very good experience with this company, the rate of progress is unbeliveable, the communications is great and one on one relationship with agents.
7 years ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Danny! We're very happy to know that your program is running smoothly! We're excited to help guide you to a debt-free future and any time you have questions regarding your account, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!
Nov. 17th, 2018
Mickey Horton Van Alstyne, TX
So far things seem to be going exactly as they told me it would. I am still in the early stages but I appreciate people doing what they say they will do
7 years ago
Reply from Freedom Debt Relief
We appreciate you sharing the positive experiences you've had with us. Congratulations on the tremendous amount of success you've had in our program, Mickey. We wanted to check in with you to see how things are going for you now that you have been enrolled for some time. Please let us know if there is anything we can help you with or if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief. Keep up the amazing work!
Nov. 28th, 2018
Lisa H. Corona, CA
It's only been a couple of months - but so far so good. Their customer service has been excellent thus far and I'm looking forward to being debt free.
7 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Lisa! We're excited to be working with you to help you achieve your financial goals! Please continue to contact our wonderful client services team any time you have questions or need assistance, simply call (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!
Nov. 20th, 2018
Lee Roy Russell Fort Worth, TX
It has helped me tremendously with my debt from my marriage. They have given me a freedom of something to not really worry about so, I could concentrate on other things
7 years ago
Reply from Freedom Debt Relief
It's great to hear that you're on track to a brighter financial future, Lee! We're happy to take on the hard work and help you resolve your debt. Any time you have questions or concerns, please don't hesitate to reach out to our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Nov. 7th, 2018
Lynn Childs Noblesville, IN
FDR is an honest company. We did exactly as instructed, and they got our credit debt cut in half. The only complaint I have is for more one on one communication to explain how the process is working along the way.
7 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Lynn! Congratulations on your savings thus far and any time you'd like a more in-depth update, please feel free to contact client services by calling (800) 655-6303. You can also reach out client services department by emailing support@freedomdebtrelief. Thank you for being a part of Freedom Debt Relief!
Dec. 1st, 2018
James Wynne Phoenix, AZ
Freedom Debt Relief will never receive a referral or otherwise positive endorsement from me. Dishonest business practices and sales tactics from FDR have left me in a much worse position today then I was when I started, specifically in legal terms.
I had expressed a desire to not add a specific creditor during my initial discussions with FDR and was told that unless I added that creditor I was probably not going to be on-boarded into the program. Reluctantly, I did so. After six months of no payments to the creditor and no communication from FDR, I was sued by the creditor and although I used NLLG, a judgement for full payment plus legal fees was awarded to the creditor. If I'd have kept the creditor and dealt with them on my own, I would not have been sued and nor would I now owe several hundred dollars MORE than what I had owed in the beginning. Additionally, FDR is charging me over a thousand dollars in fees for their work with this creditor.
If I could do so, I'd remove all the rest of my creditors before the same thing happens. FDR apparently doesn't care if the end user gets sued in the process.
7 years ago
Reply from Freedom Debt Relief
Hello James,
We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
Nov. 20th, 2018
Ken Rae Truckee, CA
I was unhappy with FDR's lack of communication with my debtors. I had 4 separate debts. The last one had to wait 3 years before they were communicated with, therefore they took me to court, I would have done the same. While it did work out in the end, it cost me more for legal fees and a great deal of stress.
7 years ago
Reply from Freedom Debt Relief
Hello Ken Rae,
We're very sorry to hear you are dissatisfied with the program. If you still have questions or concerns regarding your account please reach out to our Client Services department at 1 (800) 655-6303 or email us at and we would be happy to assist you. Thank you for choosing Freedom Debt Relief!
We're very sorry to hear you are dissatisfied with the program. If you still have questions or concerns regarding your account please reach out to our Client Services department at 1 (800) 655-6303 or email us at and we would be happy to assist you. Thank you for choosing Freedom Debt Relief!
Dec. 9th, 2018
Mary Durham Brookville, OH
Communication was excellent. Settlements were of our liking. Everyone we spoke to was of great help and very pleasant to speak to. Keep up the good work!
7 years ago
Reply from Freedom Debt Relief
Thank you for the many compliments. We're glad to know you were so pleased with our service, Mary. Congratulations on successfully completing our program! You did a terrific job committing yourself to the process. We hope the two of you are enjoying being financially free! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Dec. 7th, 2018
carol Petuela Sacramento, CA
After 6 month my small debt of 1355 was settled for 1173. The settle fees that I had to pay were approx. 333. I would say that it probably would have been better to make arrangements with the creditor. I do have two more creditors with larger balances. I am waiting to see what the settlement is for them. This is my first time doing this but I do not see the benefit yet. I was not going to include this account because of the small balance but the rep kept including it until I finally agreed. I wish not I did not include it.
7 years ago
Reply from Freedom Debt Relief
Hello Carol,
Thank you for your honest review. We are proud of your initial settlement while enrolled in our program. Your fee to Freedom Debt Relief typically ranges from 15% - 25% of total enrolled debt over the course of the program. You also have the option to remove any account listed in your program if you contact one of our Customer Service representatives. We are very confident you will continue to see outstanding results and we are excited to see you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your honest review. We are proud of your initial settlement while enrolled in our program. Your fee to Freedom Debt Relief typically ranges from 15% - 25% of total enrolled debt over the course of the program. You also have the option to remove any account listed in your program if you contact one of our Customer Service representatives. We are very confident you will continue to see outstanding results and we are excited to see you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 19th, 2018
Kenneth Schertz, TX
So far debt relief has saved me over 5k on just 2 of my accounts just keep your promised payments going on time this is the best program for relieving your debt thanks
7 years ago
Reply from Freedom Debt Relief
Congratulations on the huge savings, Kenneth! We're ecstatic to hear our program was able to save you so much when resolving the outstanding debt balance. Thank you so much for sharing! Congratulations on successfully completing our program! Because you did such a great job committing to our process, you were able to complete our program well ahead of schedule. Awesome job! We hope you are enjoying your financial freedom. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 7th, 2018
Sandra Orozco Richmond, TX
Freedom Debt handled my debt as if itvwere their own debt they were trying to pay off. They take care of you and they dont waste any time in getting fhings dine as quickly as possible1
7 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Sandra. Congratulations on successfully completing our program. Wonderful job committing yourself to our process. Your hard work allowed you to complete our program well ahead of schedule. Amazing work! Feel free to contact us in client services to learn more about our referral bonus program. We can be reached at (800)655-6303. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 7th, 2018
Kathy Tucson, AZ
Freedom debt has lowered my stress. I can come home from a hard day at work and relax, enjoy my family and now that I have someone in my corner helping me
7 years ago
Reply from Freedom Debt Relief
We're happy that you're moving forward stress-free, Kathy! The Freedom Debt Relief team is here for you every step of the way and any time you have questions or need assistance, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 8th, 2018
Carolyn Hayes Felts Mills, NY
We have been afraid because we heard all kinds of things about your company and it wasn't good, but so far you have been wonderful. Your staff is friendly and very helpful.
7 years ago
Reply from Freedom Debt Relief
As with any large company, there are going to be some customers who simply did not have a pleasant experience for a number of reasons. We appreciate you looking past the negative reviews and considering what our program could actually do for you. You two have done a phenomenal job progressing along the graduation path. Congratulations! You both are well on your way to a debt-free future. When you have a moment, take a look at the testimonials of clients who've successfully completed our program. You can find these success stories in the program resources tab at the top of your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 13th, 2018
Mallory Tye Indianapolis, IN
I could not be more happy with the progress I’ve made. I have recommended Freedom Debt to everyone! I can’t wait to be debt free. Should be SOON!!!! Thanks FDR :)
7 years ago
Reply from Freedom Debt Relief
Thank you, Mallory, for your recommendations and support you give to our company! We very much appreciate your positive review and we're excited to watch you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Stacey Nicole Crawford High Point, NC
They care about paying your debt off. When I was first applying Chelsi was great. She was patient and willing to explain things without rushing you.
8 years ago
Reply from Freedom Debt Relief
Thank you, Stacey, for your incredible feedback on your debt consultant! We are so happy to hear she was very helpful and made this an easy process for you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 14th, 2018
about right Fort Myers, FL
I have had a few problems but ultimately they came through and have gotten very good settlements for me. Now I am waiting for the final three settlements and will assess them later.
8 years ago
Reply from Freedom Debt Relief
We're happy to hear that your issues have been resolved. We look forward to your continued success and any time you have questions, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 15th, 2018
Betty Grace New Port Richey, FL
Because whenever I call they always treat me professionally and always answer my questions in a friendly manner no matter how simple those questions are!
8 years ago
Reply from Freedom Debt Relief
Thank you very much for your positive review, Betty! Our client services team is ready to answer any questions or concerns no matter how big or small! Please continue to reach out any time you need assistance, give us a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 15th, 2018
Kim Toledo, OH
Fast at helping resolve issues. Willing to work thru put. problems etc... if you get Laid off, have been sick or any other situations that might happen.
8 years ago
Reply from Freedom Debt Relief
Many of our consumers experienced a life changing situation that caused them to go into debt. We're glad to know our program is truly helping you resolve yours. Congratulations on all of the progress you've made with us, Kim. You are so close to your debt-free future. We ask that you continue to contact us in client services at (800)655-6303 or via email at anytime you have questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 17th, 2018
Mary Round Rock, TX
Taking care of business. Always professional and courteous on the phone. Always answer the phone and verify information before proceeding to talk to me about my concerns
8 years ago
Reply from Freedom Debt Relief
Thank you very much for your compliments, Mary! We work hard to meet expectations like yours and we're happy to hear that we're hitting the mark! Please continue to contact us when you have questions or comments regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Leah S Pink Hill, NC
They have helped me so much getting my money in order and working toward being debt free. They are easy to work with and answer all of your questions in a timely manner.
8 years ago
Reply from Freedom Debt Relief
We're proud to be your partner on your journey to debt-freedom, Leah! We're all looking forward to your financial success! If you ever have questions or need assistance with your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 4th, 2018
Elena V Botting New York, NY
Very Professional team with excellent highly educated personal, who is also very parient and have chance to explain all details in understandable manner.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive feedback, Elena. Congratulations on the amount of progress you've made. It's rewarding to know we've been able to explain the details of our program to your satisfaction. As you continue on the journey, always know we're here to support you every step of the way. Client services is available 7 days a week to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief.
Jan. 7th, 2019
Debbie Richie Marquez, TX
I needed some help and they just had really good information when I talked to them. The usually updated me through email, and they were dependable. I was happy with them.
8 years ago
Reply from Freedom Debt Relief
Hello Debbie,
We greatly appreciate your review. We are very pleased to inform you of any new information on your account and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your review. We are very pleased to inform you of any new information on your account and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2019
Dale Shamp Glendale, AZ
They have always been helpful and keep me up to date on stuff through emails and phone calls. They are really helpful and things have been going great.
8 years ago
Reply from Freedom Debt Relief
Hello Dale,
We are very pleased to see your review. We want the best for you at Freedom Debt Relief and we are glad to assist you with any questions or concerns you have. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We are very pleased to see your review. We want the best for you at Freedom Debt Relief and we are glad to assist you with any questions or concerns you have. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2019
Carol Jonene Roark Clovis, NM
I just wanted to get rid of my debt. They have been very helpful and answered any questions I had. I was kept updated through emails and text messages. I feel good about it.
8 years ago
Reply from Freedom Debt Relief
Thank you for your excellent review, Carol. We love to resolve your accounts in a timely manner and we will continue to answer any questions or concerns you have. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Jose Soria Sacramento, CA
I needed their help with my financial situation. They have always been helpful and are good at keeping up with communication. I feel good about getting it.
8 years ago
Reply from Freedom Debt Relief
Hello Jose,
Thank you very much for your review. We are glad to help you resolve your accounts and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much for your review. We are glad to help you resolve your accounts and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 6th, 2019
Gloria Chávez Eagle Pass, TX
So far the gentiman who talk to me was very nice and give me the best instructions to do and the other companies don’t start to call me or send me by mail letters.
8 years ago
Reply from Freedom Debt Relief
Thank you, Gloria, for sharing the fantastic experience you had with us. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 18th, 2019
Darin Wight Severn, MD
There were many phone calls about my credit cards delaying payment. But I tried to give the phone number to the creditors but some of them won’t because of their policy situation.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Darin! We are sorry to hear that you were receiving multiple calls from your creditors, but we are here to assist every step of the way. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 14th, 2020
Ray Frazee Chandler, AZ
Everyone was very professional and I feel a great weight has been lifted. I've already settled half my debt and over $30,000 save already. This company is a Godsend.
8 years ago
Reply from Freedom Debt Relief
Thank you for your positive feedback, Ray! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 7th, 2020
S.M.S. Walled Lake, MI
The agent I talked to was very reassuring and warm. I ended up enrolling my debts with Freedom Debt Relief. I do wish there was more communication after enrollment. It seems like the first three-five months is spent waiting. I am anxious to see closure but understand that this is a process.
8 years ago
Reply from Freedom Debt Relief
We appreciate your honest review. Did you know we have a world-class client services team that's always ready to answer your questions or concerns? They're available seven days a week and can be reached by calling (800) 655-6303 or log onto your client dashboard to track your progress at . Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2019
MaryLou & Don Winter Park, FL
We chose Freedom after much research into other companies. We had several credit card balances and one very large balance. Freedom assured us that they could incorporate this very large, hard to deal with creditor into our plan with no problem. It has become a huge problem! Not only is there zero reduction on this account but Freedom has asked us to increase our already budget taxing deposit twice. We complied and now they are saying they need another $120. One time deposit. Does it make any sense to keep asking clients for more money when they came to Freedom for financial help in the first place. This last $120. Is to cover Freedom fees in addition to what they already collect monthly. The communication is extremely poor and unprofessional Please do not believe what this company tells you. If something seems too good to be true IT IS! Especially with Freedom
Go elsewhere !
8 years ago
Donald LeMay
The interaction with this company has been very smooth and the process complete and quick. I would recommend this company for your financial stress issues.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Donald! We are happy we could make this process quick and simple for you. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 7th, 2020
T Carter
People were respectful, considerate and answered all of our questions. They explained the entire process and made sure we understood every step of the pr0cess. I would recommend them to anyone.
8 years ago
Reply from Freedom Debt Relief
Hi T Carter! Thank you for taking the time to leave us a review! We strive to provide the best service to our clients to ensure that they are feeling confident with us at all times. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 7th, 2020
Unknown Midland, MI
I started in may with the program. I worked so hard before to get my credit card score up I. Three months in the program and it's dropped 125 points. I have an issue with one bill collector and I called client services and was told to keep at it with the program! I am! But it is stressful!! Going to keep on it because I can see the savings on each agreement with creditors.
8 years ago
Michael Barrett Grand Forks, ND
We just started the process but so far everything has really made us relieved. We feel the customer service has been wonderful and we have received the materials promised.
8 years ago
Reply from Freedom Debt Relief
Thank you for your review, Michael! We are pleased to hear that you are happy with the program thus far! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 18th, 2020
LAURIE KOLL Saint Cloud, MN
THEY ARE VERY THOROUGH AND GO THROUGH EVERYTHING WITH YOU, I FEEL LIKE I CAN FINALLY BREATH NOW, KNOWING IT WILL ALL BE PAID OFF IN 4 YEARS INSTEAD OF 26 YEARS
8 years ago
Reply from Freedom Debt Relief
Hello Laurie! Thank you for taking the time to share your experience with us! We love to hear we can provide relief to our clients. It's our biggest goal! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 18th, 2020
Mary Gardner Wildwood, FL
I feel very good about my choice to go with Freedom to resolve my debts. They have been great. I am so relieved to know that my debts can be paid in four years.
8 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Mary! We are happy we can be of assistance to you! We will work hard to get you the best savings possible, and if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 18th, 2020
Robert V. Swindall
Have only just signed up and made first installment. The process thus far has been smooth and the contact persons have been helpful and very courteous. Time will tell on the rest of the process as it continues. So far, so good.
8 years ago
vincent swann Toledo, OH
So far everything seems to be going to planOnly one creditor has called.i woyuld suspect as time goes on more will begin to call. then I will be able to make better evaluation of the company's program.
8 years ago
Richard Gallagher
a little slower than expected but proceeding are fair i guess
I thought settlements would have been more then one at a time
then the fee's for the first settlement are high could have used the fee to settle a smaller debt oh well it is what it is hopefully it picks up soon
8 years ago
Reply from Freedom Debt Relief
We've built a custom strategy to resolve your debt and we're confident in our program, Richard! We all are looking forward to your success and if you have any questions regarding our fees or your account, please call us at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 8th, 2019
Kenneth McClenny Humble, TX
The information as it was given to me was so redundant that it confused me. My biggest concern was that at the onset it was detailed to me that the process would take 12 to 24 months. I heard this over and over and over again. Then when I committed to the service it changed to 44 months! All I wanted was the truth from the beginning. This one fact made the whole experience terrible. I do not like marketing and sales ploys to get me to buy a service or product. Because debt relief was needed, I committed to this in spite of the above mentioned example. Don't mislead me, don't lie to me and do not misrepresent the truth!
8 years ago
George Santos Jacksonville, FL
Customer service was excellent. Made me feel confident that it will work out which in my case I do hope it all works out simply because I've been a similar situation during a divorce.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, George! We are happy to hear that you are pleased with our services! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
Amans Delite Westbury, NY
In the initial conversation Dana did not categorically state that the fee that Freedom Debt relief takes is 25% of the original debt. All that is stated is that "our fee is built into the amount you pay monthly, so their is no extra payment." So to get debt free you are paying 75% of the debt, not the 50% for which they settle. It is still better than having to pay 100% of the debt but the fee seems EXORBITANT.
I only became aware of this when I asked the reason that the debts were not settled in full if I could clearly see that I had accumulated enough money to pay the settlement offer in full.
I have settled 2 of the 6 accounts that I originally enrolled in the program myself and working to do so with the rest of them.
8 years ago
KIm McClanahan
Lloyd was the most kind and understanding man I every spoke with in my time of need. He deserves a 20 not a 10. I look forward to speaking again with him in the future.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing such positive feedback, Kim! Our goal is to have our clients feel welcomed so they can feel comfortable and confident with us! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
tracy brown
nasty bunch of people at least the ones which I have had to interact with........all very polite, but it ends there........they refuse to reply to feed back mail or do not care to reply, months go by that you pay them a huge percentage of your monthly income, but YOU did sign up for that is there position......when you are attempting to re-arrange your monthly payment to FDR trying to get a dollar about, you know, something a little lower........there position you signed up for this and now it is what it is.........if you are not satisfied then cancel/terminate your deal with them.......and with that you may or may not receive your thousands of dollars which you faithfully put into your dedicated account to pay off your bills........they take it all in and thus far never pay any out..........or for that matter never so much as contacted your creditors with the information that FDR will be to go to company to get them a fair and reasonable timely settlement ...........zip, nada, nothing, and because FDR refused to, or simply did not contact my creditors, the amount origionally owed to them may have increased 25-30 percent with the late fees and penatlys which they have added, not to mention that my credit score in 6-7 months went from 800 to 550.........at the moment I could not buy a taco on credit......and the credit I did have, was terminated by them........and thus thanks to me getting myself into this situation, yea like I deserved this heart attack, or my HVAC at my home was destroyed by normal wear and tear and age, and the un insured driver sans license to legally drive smashed in my a truck stopped at a red light, bla bla bla my problems, which I attempted to get a reverse mortgage on my home, but no help there either, my place is valued at less than $50 thousand which is the minimum, and so ....... enter FDR taking over my problems and then months of them providing no leadership or communication with my creditors.......or with me...........maybe I will get my money returned and maybe I wont............FDR has got me at a huge disadvantage at the moment.........
8 years ago
Kathleen Stanford Raymore, MO
Greg made a very difficult situation much easier. This was a very hard decision to make and Greg walked me through it step by step. I would definitely recommend to anyone.
8 years ago
Reply from Freedom Debt Relief
We love your feedback, Kathleen. We are so proud Greg further assisted you while enrolling into Freedom Debt Relief because we want you to become debt free. We have your best interest in mind and we would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Irvin A Kingston, TN
I signed up today and i feel better already. Chris S was so helpful and understanding. He was professional and explained everything to me. He was very patient with me.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback with us, Irvin! We are happy to hear that you are pleased with the service you've received! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
Jody G Houston, TX
Sounded great, but not as promised. Great salesman, but disappeared after FINALLY (way longer then expected) another department settled my debt. One company filed against us, which he said "never hsppens", and we were threatened to have to appear in court. Thank GOD they work with a law firm, and I recommend you pay the $12 or so a month with them. I settled 2 cards myself, and they took the savings credit! They tell you they start working on your account right away, but truth is, you have to start putting your bimonthly huge payments into a trust account. Then, they have to wait months for you to first, fall very delinquent on every account, so like a minimum of 3 to 6 months, and then, they tell you when you ask why they have not settled anything yet, that you do not have enough in your trust account for them to settle some of the larger accounts! In the end they offer you a Consolplus loan, "if you qualify, " meaning I guess none of your auto drafts were returned. Catch is its at like 22% and they t we ll you it wipes them sll out at once and speeds the process. Worst part, I was told they'd tell me how to fix my credit report to accurately show the accounts were settled, so paid In full. Nobody could answer that after it was all done. Then my eager to help salesman never returned another email. Biggest regret ever. I have talked to others since then, and should've contacted creditors myself, or used another company. TERRIBLE, more stressful than original bills. Why try money back after its all been done, your credit is almost 200 points lower, and you wouldn't be able to pay agreed settlements without them? Where Do You Go then???
8 years ago
Jennifer
Services were explained precisely and any questions that came up were, and I'm sure that will come up are, conviently a phone call away and answered qucikly.
8 years ago
Reply from Freedom Debt Relief
Thank you for your great review, Jennifer! We're pleased to know that you're well informed of your program and should you have any questions along the way, please don't hesitate to contact our client services team. They can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Sabrina Lovely
Steven L was very persistent in getting me enrolled in the program and I am actually so grateful he did. Working with him was a pleasure and I'm looking forward to getting started.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Sabrina! We are happy to hear you chose us to assist you in resolving your debt! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 8th, 2020
Dan Ford
After applying for a loan with Lending Club, I was recommended by AmOne and I was connected to Ms. Dorothy K and she was helpful in getting me enrolled in your program.
8 years ago
Reply from Freedom Debt Relief
We're happy to have you on board, Dan! We're looking forward to helping you reach your financial goals! Also, should you have any questions regarding your account, please don't hesitate to contact us at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jan. 15th, 2019
