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Freedom Debt Relief

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9.9

Overall Score

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james norman Los Angeles, CA

So far it's ok but not great I would have gave a 10 but lacking communication on your part , I was ked to right a letter for confirming I wanted an account added and was told just take a pic and email it and countess weeks or I think was a month went by i had been calling and calling and asked about the account being added said was still in review and finally got a curtious, call I asked about it and was said it didn't work it needed to be faxed and I never got no phone call or email in regards , i could have taken care of this matter long ago , still waiting to here back from you about the new account being added to the program

10 years ago

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Cherlyn Fresno, CA

Worst most unprofessional company I have ever dealt with! They prey on people in financial trouble promising deep write offs. Doesn't happen. Some were less than the 21% fees they charge. Top it off, they have you change your address to theirs and now all my 1099s were mailed there and they have yet to forward them to me. It is March 10, 2015. I called and they say they never received them. Interesting that 5 creditors verify Freedom's address as where they were sent and they haven't received them? Not a coincidence. DO NOT USE THIS COMPANY!!! Call your creditors and negotiate your own settlements. That is what I ended up doing when I had multiple legal suits filed against me due to Freedom not contacting certain creditors as promised.

10 years ago

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daniel Grandville, MI

Have been very satisfied with them ,took care of one of my debts within first couple of months! They continuously keep in touch with me monthly if I have any questions and always are very helpful!

10 years ago

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BRENDA RAMIREZ New Orleans, LA

Freedom Debt Relief has lifted a heavy weight off my shoulders. Sign up ans customer communications is excellent. I'm not done with the program yet which is why I rated an 8

10 years ago

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Frances Nyack, NY

I am really happy as of now. They have settled one of my accounts. Also I am looking forward to another excellent settlements to my another accounts. Very professional with dealing with them

11 years ago

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Thomas Copley

Easy to talk to and fast results and answers

2 months ago

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Reply from Freedom Debt Relief

Thank you, Thomas! We're happy to hear things have been easy and fast for you! We are always available to help whenever you need. Thank you for choosing Freedom Debt Relief.

Oct. 17th, 2025

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Cheryl Beyer

Knowledgeable reps with kindness about my concerns.

2 months ago

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Reply from Freedom Debt Relief

Cheryl Beyer, Thank you for sharing your experience with us. We’re glad to know our communication and service have met your expectations, and that you’re seeing progress in your program. We're excited to support your path to financial wellness. If you need anything, reach out to (800) 655-6303 or support@freedomdebtrelief.com
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Oct. 1st, 2025

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Edward Potulin Jr

I just start with Freedom one month ago not sure

2 months ago

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Reply from Freedom Debt Relief

Edward Potulin Jr, Thank you for sharing your experience. We’re happy to hear you’re pleased with your progress and that we've helped relieve some of the financial stress along the way. If you need anything, our support team is always here for you.

Oct. 1st, 2025

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Dan Tyler

So far so good i just started the program.

2 months ago

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Reply from Freedom Debt Relief

Dan Tyler, Thank you for your review. We’re thrilled to hear you’re seeing positive progress and feeling relief from financial stress. Your journey toward financial freedom is important to us, and we’re honored to be your partner through FDR.

Oct. 1st, 2025

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J D

Over $40 in fees in one month, thats too many monthly service fees in less than $30 days

3 months ago

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Reply from Freedom Debt Relief

J D, Thank you for sharing your feedback. We understand your concerns regarding the fees and how they can feel overwhelming. Our goal is always to be transparent, and we’d be happy to review your account in detail to explain any charges and ensure everything is accurate. Please feel free to contact our member services team at (800) 655-6303 or support@freedomdebtrelief.com so we can assist you further.

Oct. 1st, 2025

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Kelly Boyer

The process was simple and extremely easy to get set up.

3 months ago

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Reply from Freedom Debt Relief

Kelly Boyer, we cannot tell you how elated we are to hear about your experience!
We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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james burns

I like they are helping me to resolve my debt.

3 months ago

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Reply from Freedom Debt Relief

James Burns, we cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Sep. 12th, 2025

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Vicki Dauer

You are all amazing! You all deserve a raise!

3 months ago

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Reply from Freedom Debt Relief

Hello Vicki Dauer,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients.
Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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Joseph Braden

So far the service has been excellent!!!

3 months ago

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Reply from Freedom Debt Relief

Joseph Braden, We cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Aug. 27th, 2025

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adewoyin bunmi

Good awareness from them.like the communication

3 months ago

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Reply from Freedom Debt Relief

Adewoyin Bunmi, We applaud each client when taking their first step to becoming debt-free — it takes strength and determination to make that decision. We’ll always be right by your side as you continue through the program. Thank you for choosing Freedom Debt Relief!

Aug. 27th, 2025

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Britt Moore

Thus far, I am pleased with the progress FDR is making!

8 months ago

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Reply from Freedom Debt Relief

Thank you for your review, Britt!

Apr. 23rd, 2025

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Rachel Pletke Osseo, MN

Ther company is good about communications and answering questions. However, I think they should be more informative about how this type of program affects your credit score and how you are responsible for discharged debt at tax time.

3 years ago

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Reply from Freedom Debt Relief

We strive to provide quality customer care, Rachel. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

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Carolyn Hazleton, PA

When I researched debt relief companies I found this one to be top rated. Reaching out to customer service to ask questions was very easy and they answered all my questions and concerns.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Carolyn. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Mike D Hyattsville, MD

I contacted this company about helping to get my interest rates reduced. They told me they would, but after 25 days had only contacted two of my creditors. When I called to find out what was going on they said they normally wait until people are 3 months behind and then are able to negotiate reduced rates or get debt forgiveness. I explained that was not what I wanted and we parted ways amicably. I would not recommend them because they did not do what they said they would do.

4 years ago

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Reply from Freedom Debt Relief

Mike, thank you for your feedback. Settlements and negotiations are dependent on accumulating sufficient funds in order to settle the debt, which takes time. We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it.

Nov. 10th, 2021

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G Miami, FL

It sounds like a great idea ,right? Well, almost they did help to lower my payout but with their fee it wasn't as much as the company had me believe it would be .bottom line make sure you have enough debt to justify making another payment to lower it.

4 years ago Edited June 5, 2023

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Kenneth Brooks Madison, AL

We were trying to get out of our timeshare and called the timeshare freedom debt company to assist. They were charging $3k and the other company we were thinking about using, was going to charge us $7k. Needless to say, we went to the timeshare site and saw a link to get out of the timeshare that would only cost $1k. We went the route of $1k and actually got out of the timeshare. I was disappointed that the freedom debt company did not mention for us to check that out, but i guess they are in business to make money.

4 years ago

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Reply from Freedom Debt Relief

Hi Kenneth, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2021

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Jerry Martin

Everything just moving too slow. any questions just call me please.

4 months ago

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Reply from Freedom Debt Relief

Jerry Martin, we appreciate you taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future! We’ll always be right by your side. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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alicia lowery

How well they have worked with me and answered any questions I've had

4 months ago

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Reply from Freedom Debt Relief

Alicia Lowery, we appreciate you taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future! We’ll always be right by your side. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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Shannon Black

Easy to work with and making great headway with my creditors.

4 months ago

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Reply from Freedom Debt Relief

Shannon Black, we appreciate you taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients.
We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

Aug. 11th, 2025

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Diane Pickert

Freedom Debt Relief has taken away my financial stress. Thank you!

4 months ago

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Reply from Freedom Debt Relief

Thank you, Diane Pickert, for taking the time to leave us a review!
We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Please call us at 800-655-6303 if you need any further assistance.

Aug. 11th, 2025

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Sherrie Morris

I’m clearing up debt, And this services they provide so far

4 months ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Sherrie Morris!
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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NICOLE MILAN

I am very please with FDR! They have been very helpful with my journey

4 months ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Nicole Milan!
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Wesley Bowers

Customer Review Video

4 months ago Edited November 5, 2025

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Reply from Freedom Debt Relief

Thank you for your review, Wesley!

Jan. 13th, 2025

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Charlene Dillon

I really liked the way my questions were answered and explained.

4 months ago

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Reply from Freedom Debt Relief

Hello Charlene Dillon,
Our team takes pride in providing world-class customer service to our clients. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Jul. 25th, 2025

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Pamela Wallace

They handled my debts efficiently and kept me informed of the process

4 months ago

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Reply from Freedom Debt Relief

Hi Pamela Wallace,

We appreciate you taking the time to leave us a review. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief

Jul. 24th, 2025

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KJ M

I'm still learning how this works but I've had one debt cleared so far.

4 months ago

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Reply from Freedom Debt Relief

Hello KJ M,

We appreciate you taking the time to leave us a review. We’re elated to be able to assist you along your debt-free journey. Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Jul. 24th, 2025

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Debbie Roehn

I liked the feeling a got after signing my papers. I feel like I have a future

4 months ago

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Reply from Freedom Debt Relief

Hello Debbie Roehn,
We cannot tell you how elated we are to hear about your experience. We look forward to your brighter financial future!
Thank you for choosing Freedom Debt Relief!

Jul. 24th, 2025

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Ekram Arnous

I started seeing the process of my credit cards, everything is good Thanks

4 months ago

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Reply from Freedom Debt Relief

Hello Ekram Arnous!
We’re pleased to hear that you are happy with your savings. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Carmen

Everything about this plan is perfect and i love the program

4 months ago

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Reply from Freedom Debt Relief

Hello Carmen!
We’re elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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glaeken

So far, so good. Seems to be working thus far. It's a slow process.

5 months ago

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Reply from Freedom Debt Relief

Hello Glaeken,

Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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DARLA KEYES

They explained everything very well and helped me determine what to include.

5 months ago

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Reply from Freedom Debt Relief

Hello Darla Keyes!

We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Jennifer Hagy

Amazing team! 100% recommend. Finally able to see light at end of debt.

5 months ago

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Reply from Freedom Debt Relief

Hello Jennifer Hagy!

Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Joseph Morris

No complaints. They have been helping out from day one. Thanks

5 months ago

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Reply from Freedom Debt Relief

Hello Joseph Morris,

Thank you for the great feedback! We’re glad to have been supporting you from day one and are here for you every step of the way. Thank you for choosing Freedom Debt Relief.

Jul. 10th, 2025

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Clint

Excellent representatives and quick action to resolve, reduce debts.

5 months ago

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Reply from Freedom Debt Relief

Hello Clint,

We appreciate you taking the time to leave us a review! Our negotiations team works hard to ensure you meet your goal of becoming debt-free as quickly as possible. Thank you for being a valued client of Freedom Debt Relief!

Jul. 10th, 2025

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Barbara. Nunn

This company does what it says about your debt and takes care of the problem

5 months ago

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Reply from Freedom Debt Relief

Thank you, Barbara Nunn, for taking the time to leave us a review.
We take pride in making sure our clients are supported throughout the process and getting results just as promised.
Thank you for choosing Freedom Debt Relief!

Jul. 9th, 2025

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Cynthia Welborn

I like the customer service care. Time management to solve issues.

5 months ago

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Reply from Freedom Debt Relief

Thank you, Cynthia Welborn, for taking the time to leave us a review.
Our team takes pride in providing world-class customer service to our clients and managing time efficiently to solve issues.
Thank you for choosing Freedom Debt Relief!

Jul. 9th, 2025

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Cathy Heaton

I have not dealt with them much. But they seem good. Can't give a good rating until I see if they handle my debts

5 months ago

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Reply from Freedom Debt Relief

Thank you, Cathy, for taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free, as we know it takes a lot to make that decision.
Please call us at 800-655-6303 if you need any further assistance.

Jul. 9th, 2025

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Susan

Always have very good service when I call. Always answer my questions

5 months ago

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Reply from Freedom Debt Relief

Thank you, Susan! We're glad to hear you’ve had a great experience with our team. We’re always here to help!

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Tina Hogan

You will not be disappointed! If you don't call they can not help!

5 months ago

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Reply from Freedom Debt Relief

Hi Tina Hogan,

Thank you for your feedback! We completely agree communication is key, and we're always here to help when you reach out. If there's anything else you need assistance with, don't hesitate to call.

Thank you for choosing Freedom Debt Relief!

Jun. 24th, 2025

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Erika Velasco

They’ve helped me with all my credit cards debt and resolving my issues

5 months ago

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Reply from Freedom Debt Relief

Hi Erika Velasco,

Thank you for sharing your experience! We're so glad we could assist you in resolving your credit card debt and help you through the process. If you ever need further support, don't hesitate to reach out.

Jun. 24th, 2025

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Robin Watkins

The surveys … when I get more in the program then I can get better results for a survey

5 months ago

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Reply from Freedom Debt Relief

Hello Robin Watkins,

Thank you for your feedback!

Jun. 24th, 2025

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Debra Shipley

I’m very happy with the doable plan for paying off my credit cards!

5 months ago

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Reply from Freedom Debt Relief

Hello Debra Shipley,
That’s great to hear! We’re so glad the plan is working for you. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Brian Dubord

Excellent Company! They really helped me a lot! I am very grateful.

5 months ago

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Reply from Freedom Debt Relief

Hello Brian Dubord,
Thank you so much for the kind words! We’re here for you every step of the way. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Leslie Heimsoth

Professional, great communication. Always keeping me informed of my progress.

5 months ago

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Reply from Freedom Debt Relief

Hello Leslie Heimsoth,
Thank you for your wonderful feedback! We’re glad to hear that our communication has kept you informed and supported throughout your journey. Staying connected and transparent is very important to us. If you ever need anything, just let us know Freedom Debt Relief is here to help.

Jun. 23rd, 2025

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Andrea Carey

It’s going great! It’s helping me so much!

10 months ago

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Reply from Freedom Debt Relief

Thank you for your review, Andrea!

Feb. 15th, 2025