Name: Freedom Debt Relief
Rating: 4.8

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fortworth steeler

Payment for their services has changed since I started the program. I had to make repairs on my vehicle right at the beginning of this process, and they would not let me skip a payment even though I was told I could. If you get disconnected on the phone, they won't call you back.

11 months ago

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Livin' Loud Outdoors

I wish you would make contact with all my creditors so they know we are working on this, just seems like a better idea than them beating me up until it’s their turn!

11 months ago

Reply from Freedom Debt Relief

Hello,

Thank you for sharing your feedback with us! We understand how important it is for you to have your creditors aware of the situation. If you have any concerns or if you’d like to discuss this further, Please call us at 800-655-6303 if you need any further assistance. We’re here to support you every step of the way.

Thank you for choosing Freedom Debt Relief!

Jul. 3rd, 2025

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BettyAnn Kehl

I love this program! FDR honestly has saved my sanity, livelihood, and my anxiety that had been consuming my everyday life!

11 months ago

Reply from Freedom Debt Relief

Thank you, BettyAnn Kehl, for taking the time to leave us a review.
We’re so happy to hear how much we have helped alleviate the stress and anxiety you were experiencing. Our team takes pride in providing world-class customer service to support you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Jul. 8th, 2025

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Norma Cooper

I like the peace of mind I have. And the people they are very nice and friendly and willing to help in any way they can.

11 months ago

Reply from Freedom Debt Relief

Hello Norma Cooper,

We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

Jun. 27th, 2025

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Kia Alston Las Vegas, Nevada

Struggling but worth it. And still paying for the service

1 month ago

Reply from Freedom Debt Relief

Hi Kia, thank you for being so open about your experience. We know that the journey to becoming debt-free can be a long road and, at times, a real struggle. We’re so glad to hear you feel the results are worth it! Please know that we are here to support you every step of the way until you reach that finish line. Keep going—you’re doing the hard work for a brighter financial future!

Apr. 27th, 2026

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Ivorn Jackson Las Vegas, Nevada

They're helpful and always polite and willing to help you with any questions that you may have until you understand what it is that you have problems with.

1 month ago

Reply from Freedom Debt Relief

Hi Ivorn, thank you so much for this feedback! We believe that patience and clarity are key to helping our clients feel confident in their journey. It’s great to hear that our team was able to answer all your questions and stick by you until everything was clear. We're always here to help.

Apr. 27th, 2026

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Tammy trujillo

This company as been helpful everyone is on top of their game doing the best the can do for you and they are very patient o question is a dumb question for them

1 year ago

Reply from Freedom Debt Relief

Hello Tammy Trujillo,
Thank you for your awesome feedback! We're so glad to hear that our team has been helpful and patient with you. No question is ever too small – we're always here to support you. Thank you for choosing Freedom Debt Relief

Jun. 23rd, 2025

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Wanda Roe

I'm very happy with Freedom Debt Relief. They keep me informed about my account. I would recommend them to everyone that needs some help with their debts.

1 year ago

Reply from Freedom Debt Relief

Hello Wanda Roe,
Thank you so much for the wonderful review. We're thrilled to hear you're happy with the support you’ve received. Your recommendation means a lot to us, and we’re here to continue helping you on your debt-free journey! Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Carl Frymoyer

The fees that are charged, $9.95 a month for their service, $10.00 for sending each check to the creditor until it is paid off and the 24% fee for the original amount enrolled for each creditor which is quite a bit to shell out for their services.

1 year ago

Reply from Freedom Debt Relief

Hi Carl Frymoyer,

Thank you for sharing your feedback. We understand that fees are an important consideration, and we strive to offer clear communication about them. If you have any questions or would like further clarification, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing Freedom Debt Relief.

Jun. 24th, 2025

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John Bradley

The program is working, but I missed the conversation on what the cost would be. they settled debts, but charged on the full amount, which was not stated in the beginning. It is the contract, but it would have been nice to have that explained.

1 year ago

Reply from Freedom Debt Relief

Hi John Bradley,

Thank you for your feedback. We’re pleased to hear that the program is helping you. We do strive to ensure all fees and program details are communicated during the initial call and outlined in the contract. However, we understand that these details can be overwhelming. We appreciate your feedback and will continue to ensure full transparency throughout the process.

Thank you for choosing Freedom Debt Relief!

Jun. 24th, 2025

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Linae Turner-Goodman

The fact that all I had to do was provide my information and they took it from there with no strings attached was the best decision I’ve made so far

1 year ago

Reply from Freedom Debt Relief

Hello, Linae Turner-Goodman!
Thank you for your review! We're so happy to hear that our process made things easy for you. We’re here to take care of everything, so you can focus on moving forward. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Lila Walker

Jennifer B was very helpful. She explained the program where I could understand it. She wes patient and kind. I appreciate her assistance Thank you so Freedom

1 year ago

Reply from Freedom Debt Relief

Hello, Lila Walker!
Thank you for your review! We're so glad to hear that Jennifer B provided you with helpful, clear, and kind assistance. We truly appreciate your feedback, and we’re here whenever you need us. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Angelique Ransom

Everyone I have talked to has been very helpful, and very nice. This program has helped me a ton, it has already cleared some debt, I am very happy I joined.

1 year ago

Reply from Freedom Debt Relief

Hello, Angelique Ransom!
Thank you for your review! We're so glad to hear you've had a positive experience and that the program has already helped clear some of your debt. We're here to keep supporting you on your journey. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Terri Kette

I was told if I would put additional monies in, that it would pay off my accounts faster. I put in $10,000 and it sat there for a year and was never used. Was also told my credit score would go up after six months and it hasn’t.

1 year ago

Reply from Freedom Debt Relief

Hello Terri Kette,
We are happy to address your concerns here in your review. An account specialist will contact you soon to go over your program. Thank you for choosing Freedom Debt Relief

Jun. 20th, 2025

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Rosa Rivera

My first debt relief was resolved in months. I was surprised when I received a text my 1st account was already taken care of. The process was going faster than I thought.

1 year ago

Reply from Freedom Debt Relief

Hello, Rosa Rivera!
Thank you for your review! We're so glad to hear that your first debt was resolved quickly and that the process is moving faster than expected. We’re here to keep up the momentum and help you every step of the way. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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William Soda

I still have issues with enrollment. The enrolled debt is determent in the 24% fees for each settlement. Then there are additional fees associated with the dedicated account, where funds are deposited for payment of settlements. The 24% fee of the enrolled debt is deducted and fees for the account set up, monthly fee snd check payment fee.

1 year ago

Reply from Freedom Debt Relief

Hi William, thank you for sharing your concerns. We understand that fees can feel overwhelming, and we want to ensure you have a clear understanding of how everything works. The fee percentage is applied only to the settled amount of your enrolled debt—not the full balance—and covers the negotiation and resolution services we provide. The additional fees related to the dedicated account—such as the setup, monthly maintenance, and payment processing—help us manage the funds securely and efficiently on your behalf. We’re committed to transparency and are always here to explain any part of the process or fees in more detail to help you feel confident every step of the way.

May. 28th, 2025

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Patricia Higgins

My initial contact was with Donald F. His customer service was excellent. Since then I have not had contact with the anyone at the service, only emails. It is a very difficult time to go through and it would be helpful to have a bit more support. There is no way to score the operation at this point.

1 year ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Patricia. We’re glad to hear that your initial experience with Donald F. was positive, and we truly appreciate you sharing your thoughts. We understand how challenging this process can be and agree that more personalized support can make a big difference. We're sorry to hear you haven't had more direct contact recently—our team is here for you, please do not hesitate to reach out to our customer service team.

May. 28th, 2025

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Roberlander Gutierrez

Helped me when I needed it most and the people that are helping are very professional and helpful . Love that they could give me the freedom I deserve !!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing this, Roberlander! We’re so glad we could be there for you when you needed it most. It’s our honor to help you find the freedom you deserve.

May. 20th, 2025

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Ron Davis

Everything was explained in detail and all my questions were answered to my satisfaction. I was treated with respect and didn't feel pressured or coaxed into anything.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Ron! We’re glad to hear that our team provided clear explanations and treated you with respect. Your comfort and understanding are very important to us.

May. 20th, 2025

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Cierra Miranda

I loved the quality of customer care! You can feel relief in trusting this program because of the representatives willing to take time to help you understand all aspects.

1 year ago

Reply from Freedom Debt Relief

Cierra, thank you so much for your kind words and for sharing your journey since January! We're thrilled to hear that you've already settled four accounts and are finding relief in the process. It's incredibly rewarding to help clients like you take control of their finances and find room to breathe again.

May. 13th, 2025

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Siressa Willis

I absolutely love this program! The customer support is off the charts and super helpful. I highly recommend FDR to anyone who will listen—you won’t be disappointed!

1 year ago

Reply from Freedom Debt Relief

Hi Siressa, we are thrilled to hear how happy you are with the decision that you made to work with FDR!

May. 13th, 2025

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Lindsey Childers

I like the fact that the set fee is drafted from my account and that I know for sure my debts are being taken care of in a timely manner. This has helped me so much!

1 year ago

Reply from Freedom Debt Relief

Hi Lindsey, and thank you for your kind words! We're so glad to hear that the automatic drafts and structured approach have given you peace of mind. Keep up the great work!

Apr. 30th, 2025

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William Schmeda

Well, the creditor calls have stopped. I believe the legal team is doing a great job because of them. I upped my monthly deposit and hoping for an earlier graduation date.

1 year ago

Reply from Freedom Debt Relief

That's fantastic to hear, William! We're so glad the creditor calls have stopped—that's a big milestone, and it’s great to know our legal team played a part in that. Increasing your monthly deposit is a smart move and can definitely help you reach graduation sooner. We're here to support you every step of the way, and we appreciate your commitment to the program! Keep up the great work!

Apr. 30th, 2025

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mbowma3

The one positive I will say about the program is that they make it easy to add or remove accounts to your dedicated account. Now for the reason I gave them only 2 stars: My total enrolled debt - $46,651.00 The total amount that I will have deposited at program graduation - $42,018.57 This equates to a debt savings equal to $4,632.43 (less than 10%). I recommend you discuss with them the fee % that they are going to take before joining the program.

1 year ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you found the flexibility of managing your enrolled accounts helpful.

Regarding your concerns about savings and fees—your point is an important one. Transparency is key, and we always aim to make sure clients fully understand how fees work before enrolling. Our fees are only earned after we successfully negotiate a settlement on your behalf, and they are included in your overall program deposits. These fees cover the cost of negotiating, managing communications, and supporting you through the process.

We encourage you to reach out to our customer service team to address your program in detail.

Apr. 23rd, 2025

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Buster Holzer

Im not very happy about having to field all the calls from the creditors, seems to me like by now you would have made contact letting each know you are handling this, i am worried that someone is going to turn me over to collections and Im really going to get angry, you are taking your fee, do your job

1 year ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your concerns, Buster. We understand how frustrating it can be to continue receiving calls from creditors, especially after enrolling in the program. While it can take some time before negotiations begin and creditor contact decreases, please know that we’re actively working on your behalf to resolve each account as efficiently as possible.

Your feedback is important, and we want to make sure you feel supported. If you haven’t already, please reach out to our Client Services team—they can walk you through the steps to manage creditor calls and provide resources to help reduce the stress during this process.

Apr. 10th, 2025

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Tanya Przybylski

Well hard to say I just started, I get a bit nervous getting emails just about everyday about behind on a payment from at least of my creditors, I don’t like that , but is to be expected I guess, customer service great

1 year ago

Reply from Freedom Debt Relief

Tanya, thank you for sharing your experience! We understand that starting the program can feel a bit nerve-wracking, especially with creditor communications. While some of this is expected in the process, please know that our team is here to support you every step of the way. We're glad to hear you’ve had a great experience with our customer service! If you ever have concerns, don’t hesitate to reach out—we’re happy to help!

Apr. 2nd, 2025

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T Dominguez

Upfront with everything, pretty much got an estimate of all my creditors and what I’ll be paying, so far I’m very happy with how it’s being handled.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience! Transparency is important to us, and we’re glad to hear you feel informed and happy with how things are going. We're here to support you every step of the way!

Mar. 27th, 2025

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Ralph Kersey

Uploading documents are a waste of time. Offers to reduce the balance owe are ignored. By the time a settlement is accepted late charges and interest for months have been applied and the settlement offer is a lot of these charges. Civil papers are served on you after documents have been uploaded. You receive no notice that they documents are being reviewed have reviewed. I would not recommend this service to anyone based on the current service.

1 year ago

Reply from Freedom Debt Relief

Hi Ralph, we are sorry to hear that you are not satisfied with your experience. An account specialist will be reaching out to address your concerns.

Mar. 19th, 2025

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Sarah Van Orden

My credit score has not improved and it’s been a year. Then after settlements were reached I was approached by a company affiliated with freedom debt relief to get a one time loan and complete the pay offs but that interest rate is outrageous and if I continue to make just the payment they set I will owe more than I even went into the program owing. This is not as glamorous as it is all made to be.

1 year ago

Reply from Freedom Debt Relief

Hi Sarah, thank you for your feedback. We understand you frustration and we encourage you to reach out to our customer service team to address your concerns.

Mar. 19th, 2025

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Tamel

Bernie M was great in helping me. He had help from your efficient computer connections with financial institutions organized to cover all aspects of debt management.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Tamel! We're so glad to hear that Bernie was able to assist you and that our system helped make the process smooth and efficient. We appreciate your trust in us, we are here to support you on your journey to financial freedom!

Mar. 13th, 2025

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Rochelle Ellis

I feel that i chose the right company to help me with a fresh start Freedom is proving to be the best for my needs thank you freedom you are 5 stars in my experience

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your wonderful feedback, Rochelle! We're thrilled to hear that you feel confident in your decision to work with Freedom Debt Relief. It's great to know we're meeting your needs and providing you with the support you deserve.

Mar. 12th, 2025

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Deborah F Serna

I liked how they explained the process to me, and they made me feel comfortable with what and how it was going to work. A great weight was taken off my shoulders.

1 year ago

Reply from Freedom Debt Relief

That’s wonderful to hear, Deborah! Feeling comfortable and informed during the process is so important, and we're glad Freedom Debt Relief helped lift that weight off your shoulders. Wishing you continued success on your journey to financial freedom!

Mar. 10th, 2025

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Michael Morales

I have freedom relief 3 stars. Because this is my frost time that I ever needed help to take care of all of my financing. But it dose feel nice knowing that all of my debts are being taken care of and no worries. Thank you.

1 year ago

Reply from Freedom Debt Relief

Michael, thank you your feedback. We are happy to hear that you have found relief while working with us!

Mar. 12th, 2025

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Ann Blaschke

They do great work negotiating but aren’t very helpful when it comes to dealing with creditors calling and continuing to ask for payments even after a settlement has been reached.

1 year ago

Reply from Freedom Debt Relief

Hi Ann, thank you for your feedback. We understand creditor calls can be overwhelming, which is why we have incorporated resources in your dashboard to help guide you through those tough conversations.

Mar. 5th, 2025

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Wellis

The representatives have been very professional and always there to answer any of my questions. Feel more comfortable about my decision. Stay tuned; Wellis

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Wellis! We're so glad to hear that our team has been professional and supportive in answering your questions. Making the decision to tackle debt can be overwhelming, but we’re here for you every step of the way. We look forward to continuing this journey with you—stay tuned for even more progress!

Mar. 5th, 2025

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UcinaLuna

Hello everyone! I was between FDR and NDR but something tell me that FDR is much better , I decided to go for it and Im very pleased with their service they do as they said.

1 year ago

Reply from Freedom Debt Relief

Thank you for taking the time to write a review! We are honored that you chose to work with us! Welcome to the Freedom family!

Mar. 10th, 2025

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Martha Yazzie

I like how they went over my bills with me and explained everything that was going to happen. I worked with Az well trained person and she helped me with all my questions.

1 year ago

Reply from Freedom Debt Relief

Hi Martha, we are happy to hear our team has been able to answer all of your questions! Please let us know how we can continue to support you!

Feb. 25th, 2025

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Brenda Johnson

I hate my credit score went down, but it is now rising. I love that I can check on my progress, and feel a sense of relief watching each bill being paid in full.

1 year ago

Reply from Freedom Debt Relief

That’s completely understandable, Brenda! Seeing a temporary impact in your credit score can be frustrating, but it’s great to hear that it’s now improving. The most important thing is the progress you’re making toward financial freedom! Watching those debts get paid off must be such a relief. Keep up the great work!

Feb. 20th, 2025

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Melisa Perez

I’m shit freedom about 8 montés and they alredy pais off 4 of my crédits im very grateful and happy because I know that i could not do this for myself thank you freedom

1 year ago

Reply from Freedom Debt Relief

Melisa, thank you for your review! We are happy to see your progress!

Feb. 14th, 2025

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Rosalind

They are professional and very easy to talk to. They listen and advise you on your particular situation. I am relatively new, but off to a good start,

1 year ago

Reply from Freedom Debt Relief

Hi Rosalind, we are happy to hear that our team has been supportive!

Feb. 15th, 2025

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Joshua Greene

My only complaint is that an auto payment from one of my loans still came out before I could cancel it so I had to pay 540 even though it’s technically in my bundle. Other than that everything is fine

1 year ago

Reply from Freedom Debt Relief

Hi Joshua, we are sorry to hear about the delay. An account specialist will be reaching out to address your concerns.

Feb. 13th, 2025

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Sue Golden

I am happy with the settlements FDR has gotten on my account. I hope to be able to up my monthly amount so that they can negotiate a few accounts quicker.

1 year ago

Reply from Freedom Debt Relief

Thank you for your positive feedback, Sue! We're thrilled to hear that you're happy with the settlements so far. Increasing your monthly amount can certainly help speed up the negotiation process, and we're here to assist you in any way we can.

Feb. 7th, 2025

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Courtney Currie

Haven’t been able to settle much of my debts and the creditors keep filing suits. I enrolled three years ago and still making slow progress. If I had to I would have not gone through this and I would have done the snowball debt repayment method. Now I’m stuck but I did liquid an investment so I’ll be debt free early next month.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Courtney. We understand that debt relief can be a challenging and sometimes lengthy process, and we’re sorry to hear that it hasn’t moved as quickly as you had hoped. We’re glad to hear that you’re on track to becoming debt-free soon, and we truly appreciate the time you’ve spent in the program. If there’s anything we can do to support you in these final steps, please don’t hesitate to reach out. Wishing you all the best on your financial journey!

Feb. 14th, 2025

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Joyce Gannon

I’m very happy that I found FDR. It’s helping me to get out of my debt. If you follow their advice, do what they say, your debt goes down. No need to file bankruptcy!

1 year ago

Reply from Freedom Debt Relief

Hi Joyce, thank you for your review and your encouraging words!

Jan. 20th, 2025

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Cynthia

The Debt Consultant who worked with me was very kind, helpful and knowledgeable. She gave good sound advice in regards of how to handle questions and calls from creditors.

1 year ago

Reply from Freedom Debt Relief

Hi Cynthia, thank you for your kind words! We’re thrilled to hear that your Debt Consultant provided the support, knowledge, and guidance you needed. Our team is dedicated to ensuring you feel confident and informed throughout the process, especially when navigating interactions with creditors.

Jan. 10th, 2025

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Barb Fuller

Freedom Debt Relief is a blessing for me I set a goal and they worked with me for a payment I could afford with a limited income Ian so grateful for them.

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Barb!

Jan. 13th, 2025

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Matthew Hebert

How freedom debt relief did exactly what they said they were gonna do!However I was told this was suppose to be a 2 year program it's going on the 3rd year and I'm still paying!

1 year ago

Reply from Freedom Debt Relief

Hi Matthew, thank you for sharing your experience. Our program length can vary for each client as everyone's financial situation is different. Our program typically lasts between 48-60 months, your estimated time frame is outlined in your debt resolution agreement. We encourage you to reach out to our customer service team to address your concerns.

Jan. 8th, 2025

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Wendy Norenberg

I do not dislike anything about FDR ! When I called everyone I talked to explained everything very well, they mad ypu feel like your nit the only ones that is in debt ,

1 year ago

Reply from Freedom Debt Relief

Hi Wendy, thank you for choosing FDR as your partner in your future towards financial freedom!

Jan. 8th, 2025

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Kaia Wantz

They do negotiate the debts down with the lenders, and they made being sued by one of the debt collectors a breeze, but the overall debt stays about the same with the fees. No interest though and that saves a lot

1 year ago

Reply from Freedom Debt Relief

Thank you, Kaia! We appreciate your review. We value our customers and appreciate the time you took to share your experience. If you are seeking assistance on the matter please reach out and we can discuss this further. I just want to make sure you're feeling confident moving forward with your program.

Dec. 19th, 2024

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Moira K. McGhee

This company is a complete scam and the program forced us into bankruptcy. The representative who signed up lied to us about how the program works over and over, then disappeared after saying he’d “be with us every step of the way.” When you have questions, good luck getting to talk to anyone who knows anything and isn't just reading off a script. This company stole more money from us to keep for themselves than it ever paid to our creditors and one "settlement" was for more than what we owed when we signed up. I had creditors reaching out directly to me offering me better settlements. But if you take those, FDR still gets its cut for doing NOTHING! I'll be submitting a complaint to the FTC's Bureau of Consumer Protection to try to protect other people from being swindled by its bad practices and empty promises. Record every conversation so you have proof of the lies you'll be told and consider all other options before signing up with a "debt settlement company," especially this one.

1 year ago

Reply from Freedom Debt Relief

Hello Moira, we are truly sorry to hear about your experience and the challenges you’ve faced. This is certainly not the experience we want any of our clients to have, and we take your feedback very seriously. We’d like the opportunity to investigate your concerns further and address any unresolved issues. Your feedback helps us improve and ensure that our program aligns with the high standards we set for ourselves. Please reach out to our team directly so we can review your account and work toward a resolution.

Dec. 10th, 2024