Freedom Debt Relief

FREEDOM, FROM THE START, VERY PATIENCE AND ANSWER ALL QUESTIONS I NEEDED TO ASK. I'M GLAD A FRIEND OF A FRIEND OF A FRIEND RECOMMENDED THIS COMPANY TO ME.

I had a great experience with Freedom Debt Relief! They really delivered what they promised every step of the way...if you need the help they are the company for you!!

Always very helpful and knowledgeable about my account, answered evr question when I called and helped lower my payment when I lost part of my income.

They get your debt resolved in a timely manner. THE COMPANY IS GOOD AT WHAT THEY DO. I RECOMMEND TO ANYONE WHO WANTS TO RESOLVE THEIR DEBT PROBLEMS.

I have not been impressed with this company. For most of my settlements, their fee was at or more than the amount they actually saved me. For one accounts they could not settle for anything other than 100% of the total and they had the audacity to tack on an almost $900 fee for settling the account!! I have spoken with a few of the creditors directly and think that in most cases you would be better off settling directly with them.

Very professional and immediately attain to my questions and requests. I thank our Almighty Father in Jesus Christ's name for making a way for us to be free from debt.

Freedom Debt Relief made enrollment fairly easy. They handle the arrangements and make it easy to settle your debts with minimal effort on your part. However they do charge a fee for each debt they settle usually a percentage of the debt enrolled which seems a little high to me in retrospect. Unfortunately I have had one of my accounts go into litigation and have had an extremely difficult time getting updates from the law firm and FDR. Information is either not notated on my account or passed along to the other party in a timely manner and FDR is not willing or able to provide specifics or transparency when it comes to where they are at in the process with the litigation account. Most of the CSR reps are as helpful as they can be without having all the information from the attorney but there are a few that are downright rude and one specifically that told me to call back and talk to someone else before hanging up on me when I asked for her supervisor. I did call back and speak with someone else who was absolutely amazing and couldn’t provide additional information but did give me a timeframe of when I could expect next steps and more transparency in the process. I’m extremely disappointed with the way this account has been handled so far but this last call has given me hope that it will be resolved soon.

I appreciate so much the lengths and accomodating that was afforded me during the tough COVID times and I had to suspend for awhile. Very thankful for all your assistance.

The list of negatives outweigh the positives of this company. Do NOT do it. I was sweet talked into going this route instead of bankruptcy and I strongly regret it. At this point I have paid too many fees and given too much money to walk away. If I had to do it over again it is a hard NO from me for FDR. Customer service is horrible, no one ever has answers for you that actually mean anything. Constantly told to check the dashboard for answers to questions, but the information is always the same. You never get to talk to the same person twice and no one ever seems to know what is going on. Oh and if a creditor decides to file a lawsuit... Good luck. You are given NOTHING as far as information. "It has been referred to our legal partner network" is the response. However the legal partner network does not communicate with you at all. Even better is that once referred to their legal partners, FDR goes hands off and you have to hope and pray it is being handled properly. I despise this company and strongly regret making the decision to use them. Creditors have reached out to me with settlement offers and I trusted the program so I denied them. Guess what..! Yes FDR settled the debt however, it was MORE than what I could have settled it for myself.

I like that they help me by consolidation my bills into one payment that made things affordable for me to maintain my finances and get back on track with my life.

I enrolled in a 4 year debt reduction program with Freedom Debt Relief in February of 2018 with a monthly payment plan. October of 2020, I paid off the total balance of the estimated debt including estimated fees to settle the remaining debts. It is now October of 2021 and the debt's are now settled. FDR actually removed a unsettled debt without my knowledge nor authorization. I have exchanged 38 emails with FDR since October 2020 and continue paying service fees monthly to FDR. This is effecting my credit and continues to waste my time. I'm very disappointed with Freedom Debt Relief! I DO NOT RECOMMEND FREEDOM DEBT RELIEF.

FREEDOM DEBT RELIEF was a big help! My husband and I were suddenly on disability with credit card debt to pay. They helped us arrange a plan to fit our limited budget!

Best in that they customized my program for me and my bills. They keep me in the know and are ALWAYS timely in notifications for settlements and in my current status.

Everytime I call, customer service has been excellent! Everyone is so friendly, helpful , professional and always take care of whatever issues I have.

I was targeted by Freedom Debt Relief back in November of 2020 during the peak of COVID. Like many other Americans, who were facing unemployment, eviction from their homes, and the fear of how to feed their families. This company targeted me based off of my overwhelming credit card debt and unmanageable interest rates. I was in a deep hole with my credit and unable to get a loan to consolidate everything and this company offered me hope. They promised to be my partner and to help lessen my debt. I was at my worst, and my credit card minimum payments had reached more than my rent but I was still paying all of my cards on time and my credit was in good standing. This company convinced me to stop all payments, assuring me that once they reached a default status they would quickly settle out my debts to lower them and that my credit would be impacted but I would be able to rebuild as I promised to get me out of debt "quicker." I agreed, they presented a "plan" that they put together selling me on the idea of being completely out of debt within 4 years if I made all my deposits. My deposits of $620.00 was half of what I had been paying in my monthly payments. I was convinced that these people wanted to help me. As months went by my credit got worse and worse as I was told this was a good thing. That being in default gave them more leverage to negotiate my settlements. Trusting this company and allowing for them to continue to keep me in a default status only put me in a more compromisable position. I have no credit, my credit history is now completely destroyed as I took their guidance and all my accounts are in default and now charged off to collection agencies. To extort even more money from you, this company claims to partner with a sister company called "Consolidation Plus." PLEASE if you are reading this PLEASE PLEASE do NOT work with them. I am glad I had this call with their representative Seyhan. It was clear while I was on the call she was reading a script and the call was a sales call. She made it sound like this was a great program to consolidate my debt to have everything paid off and for my credit to bounce back quicker. I was in a panicked state now, I have no credit, my credit history is ruined and I am a single mother with no options to even rent a home. Seyhan threw the BIGGEST punch to my stomach, when I found out not only that Freedom Debt Relief had only paid $1,370 to my creditors and that they collected $3,316 in fees before ANY of my debt had been resolved. She then to add more pressure into me signing their loan agreement told me my monthly payments would be $950 ($330 more than my FDR deposits) and that Freedom Debt Relief had extended my program from 4 years (the number they assured me I would be debt free by) to and additional 2 years, putting me at 6 years and adding an additional $14,880.00 on to my payments. I sat in my living room feeling consumed with fear, tears and regret. I have been so stressed and out of my mind with fear of what to do or what I would do if I lost my home. What will I do when I need to buy a new car? What am I going to do? I started feeling numbing in my face and have had the fear of a stroke. I've been under so much stress. I am begging you to please, do not put your trust within this company. I am not going through legal routes to recoup my money as this company is not compliant with the Federal Trade Commission and they are NOT in the business of helping you. They make you apply to see if you qualify for a "financial hardship" to be offered this program as a sales tactic to insert fear of losing out on an opportunity. It's a sales and psychology tactic that sickens me to my stomach. There are millions of Americans facing my exact reality and this company is praying for Americans in their weakest moments. Some at their absolute worse, who feel like they have NO other solutions and they are extorting money from the most broken. It makes me sick and I am beyond sick and mad at myself for trusting this company. If anyone is reading this who knows of an attorney or anyone who can help please help.

Well Im very happy with the progress so far looking forward to the finish line they are very helpful if I have questions they answer are give me the best resolution

Quick and easy to get started. The entire process is explained, you have a client dashboard to see the progress, and they are alway ready to answer questions.