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Freedom Debt Relief

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9.9

Overall Score

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K.C Oviedo, FL

Dedicated team helping to get my financial situation back on track. Awesome customer service!

8 years ago

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Reply from Freedom Debt Relief

Hello K.C,

We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Dec. 14th, 2018

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Kenneth Barnhart Marion, PA

It all worked out pretty well, I never had any trouble with them and they helped me out.

8 years ago

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Reply from Freedom Debt Relief

We thank you very much for sharing your review, Kenneth. We are very glad of your accomplishments thus far and we wish you the absolute best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2019

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Richard Shaeffer Missouri Valley, IA

They so friendly and helpful. It felt like they were there for us thru the whole process

8 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program. Please don't hesitate to reach out any time you have questions or need assistance, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Becky Ridlehoover Alabaster, AL

Freedom Debt Relief is good. So far they done everything they said they'll gonna do.

8 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback with us, Becky! We are happy we can be of assistance to you in becoming debt-free! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 20th, 2020

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Karen Worthington

It has been six months and only 1account has been negotiated I expected a faster process one account has gone to collections I thought freedom was suppose to help not make it worse

8 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Karen. We’re sorry to hear that your experience so far hasn’t met your expectations. We understand how frustrating it can be to see slow progress, especially when an account moves to collections. While the timeline can vary depending on creditor behavior and your deposit schedule, we want to make sure you feel supported and informed throughout the process. Our goal is always to reduce your overall debt and help you reach financial freedom as efficiently as possible. Please reach out to our customer support team—we’d be happy to review your account with you and discuss next steps to get things moving more quickly.

May. 28th, 2025

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Paul Province

So far their a company. So far they have settled few of my debts. Have just a few to go. It's worth giving this company an opportunity to help you.

9 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Paul! We're glad to hear you've seen progress and are nearing the finish line. We appreciate your trust and are proud to support you on this journey.

May. 20th, 2025

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Christian Burgess

Super easy to follow the plan. The staff at FDR are very kind and I never felt as if I were being judged for my credit concerns.

9 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Christian! We’re so glad you found the plan easy to follow and felt supported without judgment. That’s exactly the environment we aim to create.

May. 20th, 2025

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Jeanelle Wilson

Freedom debt relief has really been a great relief to me as far as paying off my debts that I owe they've done a wonderful job and I'm well pleased

9 months ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Jeanelle! We’re truly glad to hear that our support has brought you relief. It means a lot to know you're pleased with the progress.

May. 20th, 2025

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Carolyn Wooding

Freedom stays in contact with me every step of the way. I like their system for paying down my debt. I always get answers to my questions.

9 months ago Edited June 13, 2025

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Carolyn! We’re happy to hear our communication and service have met your expectations. It’s great to know you’re making progress toward becoming debt-free even faster. We’re here to support you all the way!

May. 20th, 2025

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Gee

They are doing a great job at working with my creditors to eliminate my debt,so appreciate all the work that is done,excellent job!

9 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Gee! We’re glad to be helping you on your path to debt freedom and appreciate your trust in us.

May. 20th, 2025

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Yvette Huffman

FDR has taken a lot of the stress off me! They have done exactly like they promised. I highly recommend them for you debt relief!

9 months ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Yvette! We're thrilled to hear that the program has helped relieve your stress—that’s exactly what we aim for. Knowing that we’re delivering on our promises means a lot to our team. If you ever need anything or have questions along the way, we’re just a call or message away. We’re proud to be part of your journey to financial freedom!

May. 13th, 2025

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Anna Shaneyfelt

They don't let your debtor's know that they are working with you so the debtor's continue to call, they ask for repeats of statements to be emailed or downloaded and then become confused because they have so many statements, some with different names but the same debt because it's been so long so then you are overpaying. It's quite unorganized, sadly.

9 months ago

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Reply from Freedom Debt Relief

Hi Ana, we are sorry to hear you feel this way about our program. A point of contact has already been assigned to assist you with this matter.

May. 13th, 2025

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Shirley

I like how fast they get to the creditors. And how they keep me informed about each step that’s taken to get my creditors payed.

9 months ago

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Reply from Freedom Debt Relief

Hi Shirley, thank you for sharing your satisfaction with our service efforts!

May. 13th, 2025

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David Lacross

Place is a joke They enrolled me into a program that I should have never been in. The salesman (who work off commission) should have advised me to go to their other program. Also I was told any deferred interest that happens during the time I’m in the program the creditors wipe it away and pay on the principal. I had a 700 plus credit score going into their program and now I’m in the 300’s. Be aware when using these guys. They have created more of a financial issue than I had before

9 months ago

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Reply from Freedom Debt Relief

HI David, thank you for sharing your experience — we're truly sorry to hear that the program did not meet your expectations. We understand how frustrating it can be to feel misinformed, especially when it impacts your credit and financial well-being. Our team is here to help clarify your options and make things right, a point of contact had already been assigned to address your concerns.

Apr. 29th, 2025

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Devan Duvall

They have done exactly whatthey said they would. Take care of my credit card debt with one reasonable payment. I'm happy.

9 months ago

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Reply from Freedom Debt Relief

Hi Devan, we’re so glad to hear that you’re happy with the program and that things are going as expected! It’s great knowing the process is working for you and helping reduce your debt with a manageable payment. If you ever have any questions or need support along the way, we’re always here to help.

May. 1st, 2025

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James Graves

I really like the way my rep takes care of my creditors. They work out a deal and I make sure I continue my payments. It is such a a relief

9 months ago Edited July 22, 2025

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience, James! We're so glad to hear that Freedom Debt Relief has already made progress on your debt in just two months and that you found the team helpful and efficient. Your recommendation means a lot, and it's encouraging to know the program is working well for you so far.

Apr. 29th, 2025

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Chester Wright Jr

Employees are very helpful, courteous and professional. We've been a member for only a few weeks and they're already working on our debts.

9 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Chester! We're thrilled to hear you've had a positive experience with our team so far. We're committed to working hard on your behalf and excited to help you move closer to financial freedom. Please don't hesitate to reach out if you ever have questions — we're here for you!

Apr. 28th, 2025

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Marcel Kitissou

So far, I have been satisfied working with Freedom Debt Relief. They always keep me updated about my progress in a timely manner.

9 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Marcel! We’re happy to hear you’re satisfied with your experience so far. Keeping you informed and updated is a top priority for us, and we’re excited to continue supporting you on your journey toward financial freedom!

Apr. 28th, 2025

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Sal Island

Freedom Debt Relief helped get my debt in order and settled my accounts for really great price. I would recommend this program if you’re on a tight budget.

10 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Sal! We're so glad to hear that Freedom Debt Relief was able to help you get your debt in order and settle your accounts at a great price. It's wonderful that the program worked for your budget, and we truly appreciate your recommendation. Wishing you continued success on your financial journey!

Apr. 21st, 2025

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kim perryman

Your debts will be held off bring negotiated because they take large fees out to settle accounts AND change the payment structure to the settlement account without letting you know and charge monthly fees to generate a “physical check” which the settlement company decided they wanted. For example. Cc1 Debt approx 2000–settled at half (1000.00) but then charged over 500.00 for their “settlement fee” depleting the dedicated acct… they only negotiate with 1 or 2 creditors at a time.. leaving the rest hanging in the balance

10 months ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback, Kim. We’re truly sorry to hear that you’re feeling frustrated, and we appreciate the opportunity to clarify how the program works.

Our goal is to negotiate the best possible settlements, and we do this strategically—often one or two creditors at a time—to help maximize results based on your available funds. The fees you mentioned are part of our service, and they are only charged after a successful negotiation has been reached and approved by you. That said, we never want you to feel surprised or left out of the loop. We’re here to keep the lines of communication open and transparent every step of the way.

An account specialist will be reaching out to address your concerns.

Apr. 23rd, 2025

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Marisol Ordonez

what I don’t like from Freedom Debt Relief is that after you’re paying the creditors and them you still have to request a payoff letter to the creditors to get it removed from the your report makes no sense to me that I have to go out of my way after paying them a pretty high fee to negotiate my the removal from my credit report 😡

10 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Marisol. We completely understand how frustrating it can feel to take those extra steps after already committing to and completing a debt settlement.

While we work hard to negotiate and settle your debts for less than what you owe, the removal of accounts from your credit report is ultimately up to the original creditors and how they choose to report to the credit bureaus. Unfortunately, debt settlement doesn’t automatically remove the account from your report—it typically gets updated to show as “settled” or “paid.”

An account specialist will be reaching out to address your concerns,

Apr. 23rd, 2025

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julie griffin

You are doing an amazing job every settlement makes me so happy. I’m a lot less stressed you are a lifesaver. So glad I made the call.

10 months ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Julie! We’re so happy to hear that each settlement brings you relief—it’s what we aim for. Knowing that you feel less stressed and more in control means the world to us. We're honored you made the call and chose us to walk this journey with you. You’re doing a great job, and we’re here for you every step of the way!

Apr. 23rd, 2025

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Marie Singh Gebhard

I am very much impressed with freedom debt relief with the way they are helping me down my debt . I can sleep better now.

10 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Marie. We're so glad to hear that you're feeling more at ease and sleeping better—that peace of mind is exactly what we aim to provide. We're honored to be part of your journey toward financial freedom and are here to support you every step of the way.

Apr. 10th, 2025

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Gilda Paulino

Is good to have someone else to discuss with the creditors, the only downfall is just take a lot of time. I'm please with the service

10 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Gilda! We understand that the process can take time, but we appreciate your patience as we work to negotiate the best possible settlements on your behalf. We’re glad to hear that you’re pleased with the service, and we’ll continue to support you every step of the way!

Mar. 27th, 2025

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anna nunez

I switched from National debt relief in hopes your company would be more flexible instead it’s the same thing. Can’t lower a single payment have to make all payments. Even with hardships.

10 months ago

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Reply from Freedom Debt Relief

Hi Anna, we understand that financial hardships can arise, and we’re sorry to hear that you're feeling frustrated. Our goal is to provide the best possible support while keeping the program effective in reducing your debt. We’d love the opportunity to review your account and explore any possible solutions. Please be on the look out for further communication from our team.

Mar. 28th, 2025

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genevieve kinney

FDR had been a so helpful in the process of getting out from under my suffocating debt. I am so grateful and they make it so easy.

11 months ago

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Reply from Freedom Debt Relief

Thank you for your kind review, Genevieve!

Mar. 14th, 2025

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Velva

I am not experiencing consistency. The debts I agreed to are changing. I downloaded my financial statement and have a 9.00 credit. When I attempted to opt out I was told I can't! Suddenly there's a resolution in progress? I want to opt out now and need help doing that. The woman was not pleasant and I felt threatened by her. Like she's the decisive one and I had no choice. This is the second unpleasant person I've encountered there. I really want to close my account now. Can you help me?

11 months ago

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Reply from Freedom Debt Relief

We’re truly sorry to hear about your experience, Velva. That’s not the level of service we strive to provide, and we want to address your concerns as quickly as possible. Please reach out to our Client Services team at 800-655-6303 so we can review your account, clarify any misunderstandings, and work toward a resolution that meets your needs. Your comfort and confidence in the program are our top priorities, and we appreciate the opportunity to make things right.

Mar. 13th, 2025

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Joan ‘a Daniels

I felt like a Bolder that weighed a ton was lifted off me & so did my husband… They are very informative about keeping you up dated on your case.

11 months ago Edited March 10, 2025

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Joana! We're thrilled to hear that you and your husband are feeling relief and that our team has been able to keep you informed and updated throughout the process. It's our goal to help ease the burden of debt and provide the support you need every step of the way. If you ever have any questions or need assistance, don't hesitate to reach out. We're here for you!

Mar. 12th, 2025

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Richard Carr

We are very happy with the service that we have received from Freedom Debt Relief. They have kept us informed of every step of the way.

11 months ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Richard! We’re so happy to hear that you've had a positive experience with Freedom Debt Relief and that we’ve been able to keep you informed every step of the way.

Mar. 12th, 2025

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martinez jones

The Representative of Freedom Debit Relief are peasant knowledge of the clients Able to get us thru a day with out so many issues.

11 months ago

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Reply from Freedom Debt Relief

Thank you for your review.

Mar. 10th, 2025

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Norlie

Thank you Freedom Debt Relief. Professionals who cares about people going to bumps in life with debt, returning financial peace to everyone who needs.

4 weeks ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Norlie! We truly appreciate your trust and are honored to support you through life’s financial bumps. Helping people regain control and move toward financial peace is exactly why we do what we do.

Feb. 2nd, 2026

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Michael Kelly

So far, So good. Will survey in a few months

1 month ago

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Reply from Freedom Debt Relief

Hey Michael,

Thank you for your feedback! We’re glad to hear things are going well so far and look forward to hearing from you in a few months.

Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Jan. 20th, 2026

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Brenda Johnson

I hate my credit score went down, but it is now rising. I love that I can check on my progress, and feel a sense of relief watching each bill being paid in full.

1 year ago

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Reply from Freedom Debt Relief

That’s completely understandable, Brenda! Seeing a temporary impact in your credit score can be frustrating, but it’s great to hear that it’s now improving. The most important thing is the progress you’re making toward financial freedom! Watching those debts get paid off must be such a relief. Keep up the great work!

Feb. 20th, 2025

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Melisa Perez

I’m shit freedom about 8 montés and they alredy pais off 4 of my crédits im very grateful and happy because I know that i could not do this for myself thank you freedom

1 year ago

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Reply from Freedom Debt Relief

Melisa, thank you for your review! We are happy to see your progress!

Feb. 14th, 2025

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Rosalind

They are professional and very easy to talk to. They listen and advise you on your particular situation. I am relatively new, but off to a good start,

1 year ago

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Reply from Freedom Debt Relief

Hi Rosalind, we are happy to hear that our team has been supportive!

Feb. 15th, 2025

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Joshua Greene

My only complaint is that an auto payment from one of my loans still came out before I could cancel it so I had to pay 540 even though it’s technically in my bundle. Other than that everything is fine

1 year ago

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Reply from Freedom Debt Relief

Hi Joshua, we are sorry to hear about the delay. An account specialist will be reaching out to address your concerns.

Feb. 13th, 2025

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Sue Golden

I am happy with the settlements FDR has gotten on my account. I hope to be able to up my monthly amount so that they can negotiate a few accounts quicker.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your positive feedback, Sue! We're thrilled to hear that you're happy with the settlements so far. Increasing your monthly amount can certainly help speed up the negotiation process, and we're here to assist you in any way we can.

Feb. 7th, 2025

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Courtney Currie

Haven’t been able to settle much of my debts and the creditors keep filing suits. I enrolled three years ago and still making slow progress. If I had to I would have not gone through this and I would have done the snowball debt repayment method. Now I’m stuck but I did liquid an investment so I’ll be debt free early next month.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Courtney. We understand that debt relief can be a challenging and sometimes lengthy process, and we’re sorry to hear that it hasn’t moved as quickly as you had hoped. We’re glad to hear that you’re on track to becoming debt-free soon, and we truly appreciate the time you’ve spent in the program. If there’s anything we can do to support you in these final steps, please don’t hesitate to reach out. Wishing you all the best on your financial journey!

Feb. 14th, 2025

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Joyce Gannon

I’m very happy that I found FDR. It’s helping me to get out of my debt. If you follow their advice, do what they say, your debt goes down. No need to file bankruptcy!

1 year ago

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Reply from Freedom Debt Relief

Hi Joyce, thank you for your review and your encouraging words!

Jan. 20th, 2025

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Cynthia

The Debt Consultant who worked with me was very kind, helpful and knowledgeable. She gave good sound advice in regards of how to handle questions and calls from creditors.

1 year ago

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Reply from Freedom Debt Relief

Hi Cynthia, thank you for your kind words! We’re thrilled to hear that your Debt Consultant provided the support, knowledge, and guidance you needed. Our team is dedicated to ensuring you feel confident and informed throughout the process, especially when navigating interactions with creditors.

Jan. 10th, 2025

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Barb Fuller

Freedom Debt Relief is a blessing for me I set a goal and they worked with me for a payment I could afford with a limited income Ian so grateful for them.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Barb!

Jan. 13th, 2025

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Matthew Hebert

How freedom debt relief did exactly what they said they were gonna do!However I was told this was suppose to be a 2 year program it's going on the 3rd year and I'm still paying!

1 year ago

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Reply from Freedom Debt Relief

Hi Matthew, thank you for sharing your experience. Our program length can vary for each client as everyone's financial situation is different. Our program typically lasts between 48-60 months, your estimated time frame is outlined in your debt resolution agreement. We encourage you to reach out to our customer service team to address your concerns.

Jan. 8th, 2025

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Wendy Norenberg

I do not dislike anything about FDR ! When I called everyone I talked to explained everything very well, they mad ypu feel like your nit the only ones that is in debt ,

1 year ago

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Reply from Freedom Debt Relief

Hi Wendy, thank you for choosing FDR as your partner in your future towards financial freedom!

Jan. 8th, 2025

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Kaia Wantz

They do negotiate the debts down with the lenders, and they made being sued by one of the debt collectors a breeze, but the overall debt stays about the same with the fees. No interest though and that saves a lot

1 year ago

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Reply from Freedom Debt Relief

Thank you, Kaia! We appreciate your review. We value our customers and appreciate the time you took to share your experience. If you are seeking assistance on the matter please reach out and we can discuss this further. I just want to make sure you're feeling confident moving forward with your program.

Dec. 19th, 2024

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Moira K. McGhee

This company is a complete scam and the program forced us into bankruptcy. The representative who signed up lied to us about how the program works over and over, then disappeared after saying he’d “be with us every step of the way.” When you have questions, good luck getting to talk to anyone who knows anything and isn't just reading off a script. This company stole more money from us to keep for themselves than it ever paid to our creditors and one "settlement" was for more than what we owed when we signed up. I had creditors reaching out directly to me offering me better settlements. But if you take those, FDR still gets its cut for doing NOTHING! I'll be submitting a complaint to the FTC's Bureau of Consumer Protection to try to protect other people from being swindled by its bad practices and empty promises. Record every conversation so you have proof of the lies you'll be told and consider all other options before signing up with a "debt settlement company," especially this one.

1 year ago

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Reply from Freedom Debt Relief

Hello Moira, we are truly sorry to hear about your experience and the challenges you’ve faced. This is certainly not the experience we want any of our clients to have, and we take your feedback very seriously. We’d like the opportunity to investigate your concerns further and address any unresolved issues. Your feedback helps us improve and ensure that our program aligns with the high standards we set for ourselves. Please reach out to our team directly so we can review your account and work toward a resolution.

Dec. 10th, 2024

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Ron

They took all of my credit problems and just went to work. I did hear from a attorney about one of my accounts. I have not responded to this legal person.

1 year ago

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Reply from Freedom Debt Relief

Hi Ron, thank you for your review. We encourage you to reach out to our customer service team regarding the account you mentioned for clarity. Thank you for choosing FDR!

Nov. 22nd, 2024

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Viki Guillot

I gave the wrong checking account number at first. When I realized it, I called and told customer service, gave them the correct number, and thought we were good to go. We were not. There is a bar the client can click to make a one time payment and I would like to do that, but I don't feel confident that FDR will accept that payment.

1 year ago

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Reply from Freedom Debt Relief

Hi Viki, we are sorry to hear about the confusion. An account specialist will be reaching out to address your concerns.

Nov. 20th, 2024

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LaVeryne Jordan

I loved the simplicity of the process. I feel relief that my credit card debts will be paid by a specific given date. I am excited by the quick actions and results already.

1 year ago

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Reply from Freedom Debt Relief

LaVeryne, we're so glad to hear that you're feeling relieved and excited about the process! It's great that you appreciate the simplicity and quick action—those are definitely some of the key aspects that make the program effective. Having a clear plan and timeline for getting out of debt can make a huge difference, and we're thrilled to be helping you along the way. Keep up the great work, and let us know if you need anything else!

Nov. 7th, 2024

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Minnie Crane

It was a great surprise to have one of my settlements acted on so quickly. I look forward to continued service from this good company. Thank you, Freedom Debt Relief.

1 year ago

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Reply from Freedom Debt Relief

We're so glad to hear that you're seeing such quick results, Minnie! It's great that you're feeling positive about the progress you've made so far. We'll continue to work hard to support you every step of the way toward becoming debt-free. Thank you for your trust in Freedom Debt Relief, and we're excited to keep helping you on your journey!

Nov. 7th, 2024

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Sarah Tolbert

Freedom have been a life saver for me. To have someone to take over just paying you bills, talking with the creditor and most of all seeing your credit score increase.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Sarah! We're thrilled to hear that Freedom Debt Relief has been a lifesaver for you. It's great to know that our team has helped manage your bills and communicate with creditors while positively impacting your credit score. Your satisfaction is our top priority, and we’re here to support you every step of the way!

Oct. 29th, 2024