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Freedom Debt Relief

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9.9

Overall Score

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John Moore Norco, CA

recently not much ! I spoke to 2 folks the first told me to add more funds to my account that I had payed the last two months . The second would find the glitch that she and her supervisor had never seen before and she would call me back. She never did . The glitch was on Freedoms part the had put a block on the funds so my account holder could not pay my debtors .

4 years ago

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Reply from Freedom Debt Relief

Hello, John. We appreciate your feedback regarding your experience. Please call us at 800-655-6303 to speak with Client Services regarding any questions or concerns you have regarding your program. Thank you for being a valued client of Freedom Debt Relief!

Jul. 29th, 2021

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Sandy Spangler Bellefontaine, OH

They have been informative with me. Explaining every step of the way. And what they have told me is exactly what they have done. Couldn't be happier with the results.

4 years ago

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Reply from Freedom Debt Relief

Sandy, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

Jul. 27th, 2021

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Kristin Wyn Cabot, AR

I just don’t like having to pay a lot of the fees using the company. It makes your debt not really seem that small. And I think if debts are negotiated then the balance should reflect that. And it never does so it seems like you’re always behind on your debt balance.

4 years ago

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Reply from Freedom Debt Relief

Kristin, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.

Jul. 20th, 2021

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Edwin Vazquez Daytona Beach, FL

Its a outstanding program and so far Excellent Job helping me become Debt Free at an affordable pace witch is a big Stress relieve and paying off all your debt ,Thank You!!

4 years ago

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Reply from Freedom Debt Relief

Hello, Edwin! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 20th, 2021

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Delfina Dumaine Miami, FL

The process was easy and easy to understand they help you all the way you are never alone in the process of solving your debt. I highly recommend Freedom Debt Relief.

4 years ago

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Reply from Freedom Debt Relief

Delfina, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 20th, 2021

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R Jane Mitchell Springfield, MO

They are understanding of your situation, they work with your needs, keep you informed and their for you when you have questions. Would recommend hem to anyone.

4 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 24th, 2021

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glenda Highland, IN

Cant believe Freedom Debt Relief knock down my big credit that i don’t know how can i pay all of this. Thank you so much i do Appreciate all the help. God bless you all.

4 years ago Edited July 25, 2022

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Reply from Freedom Debt Relief

Glenda, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 20th, 2022

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Susann Braggs Queens, NY

I like that I can see my progress in my dashboard. I also like that customer service is awesome at trying to provide reasonable explanations to assist my needs. At this time there is nothing I don’t like about FDR.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Susan, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 19th, 2021

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DEM Corbin, KY

I like everything about FDR. They are true professionals, do all the hard work and get great settlements for me. I just have to put money in the bank each month.

4 years ago Edited September 5, 2023

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Reply from Freedom Debt Relief

We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts. It is an honor to be your solution to financial relief. We also appreciate you for recommending our program! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

May. 17th, 2021

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J. Buck Fair Oaks, CA

I submitted a rather large claim. My smaller accounts were settled first allowing my larger accounts to go to litigation costing me more money out of pocket as well as no savings found. I feel that FDR did not have my best interests in mind and have resulted in getting quick money from me and leaving me with more in payment than originally discussed and signing up for. My larger accounts should never have been let go so long they went to litigation. If more money was needed to make sure they did not then it should have been brought up. Extremely upset and disappointed. My deposits are now up over $100 than originally discussed with no savings at all.

4 years ago

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Reply from Freedom Debt Relief

It is disheartening to hear how dissatisfied you are with our service efforts. Our negotiators have built relationships with thousands of creditors. We know when to settle and how to prioritize your settlements – all based on your individual situation in terms of how much you owe and to whom. Unfortunately, some creditors are indeed more aggressive than others. Please know there is no benefit to keeping a balance enrolled any longer than necessary. We welcome any questions you have regarding our negotiation efforts and your account in general. Client Services is available 7 days a week to support your financial journey. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

May. 17th, 2021

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Michael Mauro Buffalo, NY

Been faithful to my payments towards the program since day one, however the pandemic has caused major issues with my finances. I been out of work 6 months so I asked if there was any way to ease the payments in regards to their charges, freedom debt relief takes a ⅓ of my monthly payment for fees. I understand when a negotiation for payment has been made that payment should be made but freedom debt relief basically told me they are unwilling to help you in regards to their fees due to the pandemic situation. Their solution was pay or loose the negotiated term. They've shown me just like everyone else they're not here to really help they're here to make a buck off your hardships. So I continue to barely make my monthly payments to them while everything else holds in the balance. They're representatives basically drives fear into you by telling you if you don't make full payment we won't negotiate any further and your negotiated debt term with your debtor's will be lost.

4 years ago

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Reply from Freedom Debt Relief

We apologize, Mr. Mauro, if our level of customer service has not been up to par. As your advocates, our responsibility is to educate our clients of all potential outcomes regarding their accounts. If we recognize a potential negative impact on any ongoing settlements, we must make sure our clients fully understand how this could impact their overall progress in our program. We would never intentionally make our clients feel threatened in any manner about the voluntary service we provide. This is a hardship program, and we are dedicated to serving our clients' financial needs as much as possible. Please let us know if you have any other questions or concerns we may address for you at this time. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

May. 17th, 2021

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Peggy Eads Apopka, FL

The customer service is always friendly and they have always answered my questions in a very satisfactory manner. I trust that they are handling my account competently.

4 years ago

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Reply from Freedom Debt Relief

Thank you for putting your trust in our program, Ms. Peggy. We are thrilled to accompany your journey to financial freedom. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to a successful journey!

May. 17th, 2021

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Esmond Dopwell Brooklyn, NY

Well it was pretty straight forward. I followed what the freedom debt relief team advise me to do and everything went well. They helped me get control of financial life.

4 years ago

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Reply from Freedom Debt Relief

Esmond, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 7th, 2021

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Ned Clark Los Angeles, CA

I was initially Pleased with Freedom Debt Relief (FDR)'s reputation and `Industry Footprint' as a large, responsible & effective Debt Negotiating Company - because doing this requires both Knowledge and Skills which I don't possess - and don't have the time to LEARN- much less spend handling these issues myself...I need to devote my waking hours to trying to keep my Tiny Family Business ALIVE. But over the last 12 months (corresponding with the COVID Pandemic), that satisfaction has been turned-into Angry Frustration by a SERIES of "Panic Situations" - ALL traceable to a mix of FDR's lackadaisical handling of documents & phone calls, as well as Ineffective Communication not just between FDR & myself, but between FDR & Debt-Holders - and even FDR and the "Legal Partner" which THEY (FDR) `Set Me Up With'. A GALLING example: In 4thQ 2019, I received an EXCELLENT Settlement Offer from CitiBank to clear $4,300 in card debt for $1,188.00; I made a Full Report to FDR, and presumed it had been `handled'...that is, until 1stQ 2021 - when FDR expected me to THRILLED' that they'd JUST Negotiated settlement wit the SAME Bank - for $3,660.00 (THREE TIMES AS MUCH AS THE ORIGINAL OFFER!). Now I've been Served with a SECOND Civil Lawsuit from DISCOVER's Collection Lawyers for the FULL / Original amount on the card - PLUS new Court Filing Fees - all because FDR `Fiddled while Debts Burned' for FOUR MONTHS re; over a prior Power-of-Attorney under a Negotiated Settlement. When my Business Income COLLAPSED due to California's (Necessary) COVID Shut-Downs, I'd sought a few "Financial Hardship Wavers" with FDR to reduce- or skip their bi-monthly Debits from my bank; the only problem was, FDR FAILED to advise the Debt-Holder OR my "Legal Partner" (National Litigation Law Group) of the situation...which triggered the Debt-Holder to "Terminate the Agreement for Non-Compliance" - oh, and with NO personal contacts about the `Problem' NLLG DROPPED my Representation...by email. Now DISCOVER's Collection Lawyers want 100% of the Original Debt PLUS new Fees for their Collections Actions. So, W.T.A.H. am I Paying Freedom Debt Relief to (1) NOT do Their Job, and/or (2) Force ME to have to `Do FDR's Job' of contacting the Debt-Holder & FDR's Legal Partner to correct- and work-around FDR's "Errors & Omissions"?

4 years ago

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Reply from Freedom Debt Relief

We appreciate you voicing your concerns regarding your recent experiences, Mr. Clark. This is not our intervention by far. We prefer our clients to feel well-supported, especially during challenging times such as these. An account specialist will be reaching out to you shortly concerning the matter. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Apr. 13th, 2021

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Gary Hall Jacksonville, FL

They lied to me told me the only fees I would pay were the monthly fees that came out of my deposits now I find out I have to pay a percentage of what my debt was on top of those fees I also settled one of my own debts and now they are charging me a percentage for doing their job They are super slow at getting anything done and will not communicate with you unless you harass them Totally do not recommend this debt relief company find an honest one Don't be like me and get stuck with this trash Because now no matter what I have to pay them the fees even if I cancel myself out of the program They didn't tell me any of that either They are a bunch of liars if I could have gave them 0 stars that's what I would give them

4 years ago

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Reply from Freedom Debt Relief

We are disheartened to hear how frustrated you are with the costs of using our program, Mr. Hall. Yes, we do collect a settlement fee. However, our settlement fees are not charged nor collected until we've reduced the amount owed to the creditor and the first payment has been accepted toward the terms of the agreement. We are more than happy to explain the details of your account in greater detail. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2021

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Karen Leader Savannah, MO

Finally a chance to get out of debt with the help of some very knowledgeable and pleasant people. It was rough at first but now on the right track to freedom.

4 years ago

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Reply from Freedom Debt Relief

Hello, Karen! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 6th, 2021

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Edward Diaz Tampa, FL

For the moment they are doing a great job, I am very impressed with the result. Still have a long way to go, but so far everything is looking great as they promised.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Edward, for taking the time to leave us a review! Our negotiations team works hard to make sure our clients meet their goal of becoming debt-free and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 6th, 2021

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Kim Purkey Colorado Springs, CO

Have cut my debt in half and are always extremely helpful and were very accommodating during my struggles with being unemployed due to COVID. Si glad I signed up

4 years ago

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Reply from Freedom Debt Relief

We appreciate your amazing feedback, Kim! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard for important communications and updates. Thank you for being the best part of Freedom Debt Relief!

Apr. 5th, 2021

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Teresa Johnson Snow Hill, MD

Everyone is super nice but I have not received the expected savings because of settlement fees, monthly fees & now I am entering a new agreement with Consolidated Plus which I will have to pay even more interest and fees. Then there are taxes on savings not considering fees.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you for voicing your concerns regarding your account, Ms. Johnson. Our program payments are often much lower than the required monthly minimum from creditors, even when accounting for our fee. The good news is that if you can afford the monthly program deposit, our fees are already included in that amount. We wish you the absolute best as you continue your financial journey. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 5th, 2021

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John W Las Vegas, NV

I signed up and enrolled nearly $15,000 of debt with FDR. I was told that it would take a minimum of 6 months for my first settlement. I even deposited $3,500 into my dedicate account within the first two weeks and had another $3,000 on the way before I cancelled my program. They settled one account from Bank of America (original balance $750) for $450.00. Add on the 25% fee they charge per debt ($194.00 for this account) which only saved me $106. I could have settled myself and actually paid $300 per the bank rep I spoke with. This would have saved me an additional $350. Had I let them settle all my debts, say at 50% I would have paid $7,500. Add on their 25% fee of $3,750, I would have paid a total of $11,250 to settle $15,000 in debt. I did it on my own and settled $15,000 of debt for $6,125, saving me $8,875. So two suggestions: 1) If you don't have a decent amount of money to throw at your creditors like I did, go with the FDR program. However; 2) If you have a little extra that you can use, do it yourself and save a considerable amount of money.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you for taking the time to share your feedback with us, John. We agree that our program is not the best solution for every debt situation. However, real-life data shows that the Freedom Debt Relief program has helped many consumers. We wish you the absolute best in all your financial endeavors. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Mar. 30th, 2021

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Philip Nguyen San Jose, CA

It’s been a smooth and effortless experience working with the team at FDR! The folks in the home are all pleasant, professional and helpful! I coins to be more happier!

4 years ago

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Reply from Freedom Debt Relief

Philip, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your continued success. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 10th, 2021

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Donna Blackwell Florence, MS

Freedom Debt Relief is doing a good job of resolving my debt but it seems like it is taking a long time. So far they have only resolved one but they keep working to resolve the rest. Thanks FDR.

4 years ago

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Reply from Freedom Debt Relief

Hello, Donna! Thank you for taking the time to leave us a review! Rest assured our negotiations team is working hard to negotiate your debts and we're always here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 10th, 2021

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Jane E Cutaiar Kennett Square, PA

I like that they took care of everything. When I was sued by one of the credit card companies, I just scanned the documents, emailed them and that was it.

4 years ago

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Reply from Freedom Debt Relief

Hello, Jane! Thank you for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we're glad to be able to assist you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2021

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Pipersix6 Minneapolis, MN

They flood you with Auto Dialer calls and send emails that you can't reply to or use to communicate with. No different than a creditor. I have invested over 8,000 into the program than when I asked to discuss my concerns they canceled saying I did not make my deposit which is not true, I never missed a deposit. They base their settlements on the charge-off amount plus interest since the date of the last payment. This is just wrong. A percentage of an amount that the creditor did not declare as a loss? FDR also claimed they would handle a 1099 if I received one. They did not do so. I plan to sure!

4 years ago

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Reply from Freedom Debt Relief

Hello, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Mar. 2nd, 2021

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Lito ,

As FDR member, I'm very pleased for how they are taking care of my enrolled accounts. All my inquiries have been fully informed in a timely manner. Great service!

4 years ago

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Reply from Freedom Debt Relief

Terrific feedback, Lito! Making sure our clients feel well-supported is our number one focus. Thank you for the confident feedback. Keep up the excellent work, and thank you for choosing Freedom Debt Relief as your guide to a brighter financial future!

Feb. 23rd, 2021

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Vicky C Worsham Powhatan, VA

I've never been in this position before so I didn't know what to expect. They have been very helpful explaining the steps that they will take. What I can expect to happen over time.

4 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Vicky, thank you for taking the time to leave us a review! Our negotiations team works hard on resolving your debts and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2021

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Gabor Szovati Visalia, CA

So far they have managed to help me get my credit back on track while reducing the burden of my existing debt. The diminishing stress is a great thing!!!!

4 years ago

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Reply from Freedom Debt Relief

Thank you for your kind review, Gabor! We're glad we could help you out in your time of need. We're here to support you every step of the way. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2021

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Sunset Los Angeles, CA

Very helpful and friendly! They were informative to know step by step the process which made me very comfortable. And donna was in contact with me if i had any questions

4 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your amazing experience with us, Sunset! We're here for you every step of the way. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2021

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Nieto Yumul San Francisco, CA

Doing Job Well Done And Appreciate for everything Take good care My Problems especially My Credit I”m Speak less so Doing Good Job Thank so much FDR

4 years ago

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Reply from Freedom Debt Relief

Amazing feedback, Nieto! It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom. Here's to a successful journey.

Feb. 5th, 2021

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Joseph Suarez Turlock, CA

They helped me save thousands of debt. Got my settlements lowered, and will finish paying off my debt in a year or so compared to 5 or 6 down the road

4 years ago

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Reply from Freedom Debt Relief

Joseph, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your savings in our program and we look forward to you becoming debt-free. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 29th, 2021

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Erin Jandoe Prairieville, LA

FDR has provided great support and service in getting my life back on track by resolving encumbering debt that I was otherwise looking at 30+ years to pay!

4 years ago

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Reply from Freedom Debt Relief

Thank you, Erin, for taking the time to leave us a review! We're elated to hear about your experience with our team and we're always here for you. We look forward to you becoming debt-free and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2021

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Ronny Ballinger, TX

FDR and their representatives were knowledgable, patient and very nice when dealing with me and my lack of knowledge. I whole heartedly recommend them and their services.

4 years ago

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Reply from Freedom Debt Relief

Hello, Ronny! We appreciate your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2021

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Albert Wozniak Sunderland, MA

Freedom has been on schedule to deliver as promised. I'm a little concerned about my free falling credit score but have been assured that it will bounce back relatively soon.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Albert, for taking the time to leave us a review! Rest assured that our team is working hard to resolve your debts and we look forward to you becoming debt-free! If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jan. 14th, 2021

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Colanne Puckett ,

They work very hard to help you they have settled one case for me. I'm so grateful for freedom debt Relief. They are Truly Truly Amazing ALWAYS there to Help you😔❤️

4 years ago

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Reply from Freedom Debt Relief

Thank you, Colanne, for taking the time to leave us a review! Our negotiations team works hard to settle your debts and we're always here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jan. 12th, 2021

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Katherine ,

Starting the process was easy and customer service was very polite and knowledgeable. I haven’t started paying yet, but I know this will be a process I will be happy with.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, Katherine. Welcome to the family we are thrilled to serve you and assist you with your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jan. 5th, 2021

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Scott Workman ,

I felt like a huge weight was lifted off my shoulders when Freedom Debt Relief took over. My contact, Marri, was great. I got my first settlement with in two months!

4 years ago

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Reply from Freedom Debt Relief

Congratulations, Scott, on your first settlement. Way to go! We are thrilled to be your financial solution to debt-relief. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief. You can do this!

Dec. 23rd, 2020

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Lila San Juan,

I think it has been a good decision being Freedoom Debt Relief one of their client lowering all my debts on my credit cards , i would highly recommend them

4 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Lila. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 23rd, 2020

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Connie Montana South Bend, IN

Just had my first debt agreement, but was wondering why the two smallest debts didn't get resolved first. Those would have made me feel more relief as they are the ones that call me daily. Will be trying hard to increase my deposits so my debts get paid faster.

4 years ago

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Reply from Freedom Debt Relief

Connie Montana, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Dec. 17th, 2020

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philippa heang North Hollywood, CA

Freedom Debt Relief has given me a new life.. I was able to resolve most of my debt within 1 year. It was easy and I didn't really have to do anything.

4 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Philippa. We strive to assist you and provide a means to help you save money and time. We are thrilled to hear about the success you have so far. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2020

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Hortensia Daniel Scottsdale, AZ

Everyone was very professional and explained things in great detail. Made me feel confident of finally getting a solution to help me resolve my debt.

5 years ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, Hortensia. We strive to provide our clients with quality customer care. We engage with our clients and find options to help them achieve their goals. We are thrilled to part of your journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2020

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Daniel Eubanks ,

So far my experience has been very positive. I am very appreciative of all the help and advice that I have received from all members that I have been in contact with.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, Daniel. We are thrilled to hear about your success. You have been a great client and we thank you for taking the first step to resolving your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2020

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Celine Ontario, CA

Easy to work with, very compassionate and listens well to client needs and work to gather the best resources and supports to help clients meet their financial needs. I couldn’t be happier.

5 years ago

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Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team. Celine, we strive to assist our client and we are thrilled you took the first step to resolve your debt with us. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2020

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Colin H Nashville, TN

Good about negotiating for you BUT charge extremely high fees for each settlement. By the time you pay the fee that is charged you are not saving very much money. For example on a loan that had an original amount of $2,000 they negotiated it down to $1,000 but also charged me a $500 settlement fee. When using this program your credit score will drop drastically, I suggest working with creditors on your own or using a company that charges a small monthly fee.

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear you are disappointed with our service efforts at this time, Mr. Colin, and appreciate you voicing your concerns regarding your account. Please consider the fact that our service offers a proven solution at an affordable monthly cost that helps our clients pay down their entire debt; principal, fees, interest, and all, even when considering our settlement fees. Please let us know how we can support your financial journey. Thank you for choosing Freedom Debt Relief.

Nov. 30th, 2020

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Cav Napoleonville, LA

Very inconsistent and the dashboard provided to clients is useless. It’s not kept up to show progress. The first settlement that was accomplished was void and now I owe more on the second settlement then I did on the first. Grad date is a moving target.

5 years ago

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Reply from Freedom Debt Relief

Cav, thank you for bringing this to our attention. if you have not already, let have you call our Customer Service line to confirm if the progress on our end is matching on the dashboard. Please be aware that until each account is negotiated and the confirmed resolution date is resolved the graduation date will be an estimate. That varies because our clients can make an additional deposit which could potentially speed up the timeline and that's just one variable that affects the graduation date. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Nov. 30th, 2020

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Mary Seibert Pittsburgh, PA

All excellent and good. Everyone I speak with his kind and informative!!! I feel the support from everyone in my anxiety as I try to await resolution to my debts.

5 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Mary. We care for our clients and provide current information about the program. We are here 7 days a week anxious to address any need that arises. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Nov. 10th, 2020

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Veronica Vienna, VA

Many of my debts were held until the debts were increased so much, that afterward after they claim debt relief on a debts, with their fees counted in, you end up paying more. Plus the companies that you end up negotiated send you a 1099 for debt cancellation and you owe taxes like income. I was asked time and time again to get one of their associated “loans”! I ended up selling my home and giving them an extra 10k to excelerate the program. The money sits there, not getting any interest instead of my bank. They also charge you a fee to send a check of $10. Each time they mail a check. Funny they were doing this for a $14. Monthly debt for 8 months. Beware! I still have two debts that have not resolved and the cash is there to pay them in full. They just want their fees!

5 years ago

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Reply from Freedom Debt Relief

Veronica, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Nov. 9th, 2020

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jake williams New York, NY

Average, was great in beginning, but I was offered a loan about a year in from a sub company and they were very rude. I tried reaching back out and contacting freedom debt relief but my complaint and attempt fell on deaf ears. I would of given a higher mark if they actually responded to me.

5 years ago

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Reply from Freedom Debt Relief

Jake thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Nov. 3rd, 2020

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Larry W Underwood Orlando, FL

Calling Freedom Debt Relief was the best thing I ever done. I now have all my debt behind me and I'm ready for a new start. Thank you Freedom Debt Relief!!

5 years ago

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Reply from Freedom Debt Relief

Larry, thank you for those kind words. We strive to provide quality customer care throughout the program. We are thrilled to see the success with a fresh start. Congrats and thank you for choosing Freedom Debt Relief.

Oct. 23rd, 2020

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Lisa Balsan ,

I have mixed feelings. In the beginning I thought it was a really good program, but I'm not as sure now. I don't like that it takes so long to negotiate which is jacking up the balances, so I really don't see where the savings is. I also don't like the search for new debt and there should be an option to turn that off.

5 years ago

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Reply from Freedom Debt Relief

Thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Oct. 27th, 2020

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Sks1969 Carlisle, PA

I feel this is a shady company. When you Ask questions they will never answer you. They beat around the bush. You would think that the better deals they make with the companies for lower pay back means that you would have to pay less. But it really just means they’re making more money! When you try to raise your payment amounts on the app it gives you a payoff date that is not accurate.

5 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review. We would like to discuss your concerns with you. Please contact Client Services at 800-655-6303 at your earliest convenience. Thank you for choosing Freedom Debt Relief!

Oct. 20th, 2020