Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Pam

Customer service has been great. Timely manner was great. Questions about my account were answered great

4 years ago

Reply from Freedom Debt Relief

Hello Pam! Thank you for the great feedback regarding our customer service. We strive to give our clients an experience worth mentioning. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2020

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Randall B

Great it has been very satisfying to work with this company and the people in the company with them

4 years ago

Reply from Freedom Debt Relief

Randall, we are so thrilled to have yet another satisfied client! We look forward to your success, and if you ever have questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 18th, 2020

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Sarah

Needed help with debt and I only have 11 months left...very thankful for the help.

4 years ago

Reply from Freedom Debt Relief

Wow, Sarah! You'll be debt-free in no time! We are so thrilled everything with your program has been a success. Please reach out to us in the event you have any questions or concerns at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2020

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Monica J Lopez

Making the decision to use Freedom Debt Relief has been a great decision for me.

4 years ago

Reply from Freedom Debt Relief

Hi Monica! We are so happy to see another satisfied client. We can't wait to fulfill your want to live financially free. As you continue, use your Client Dashboard to check for updates and alerts concerning your program. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 21st, 2020

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Sandy Armentrout

They are very efficient and understanding. They work with us and answer our questions

4 years ago

Reply from Freedom Debt Relief

Sandy, we are grateful for your review. We are always here to assist our clients. If at any time you need our help please feel free to call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 18th, 2020

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Joey Papulias

Easy to work with. I can access my account whenever I need to and check on anyting.

4 years ago

Reply from Freedom Debt Relief

Joey, we are happy to be able to assist you. If you are ever in need of our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt.

Apr. 9th, 2020

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Janis Peterson

good. I am pleased with the results. I do wish the Americn Express account would have been addressed sooner.

4 years ago

Reply from Freedom Debt Relief

Hi Janis! We are so glad you are satisfied with the result so far. Rest assured, we are working hard to handle your accounts promptly and with the best offers possible. You can check on your program progress online at the Client Dashboard or reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2020

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Barb

Good, I wish I would have been told that my payment may change during the process. It has been increased twice which makes it hard on a budget.

4 years ago

Reply from Freedom Debt Relief

Hi Barb! We understand your frustration during this time. If ever your deposit increases, it is due to us needing to obtain a settlement sooner than later. We would be happy to go over the details of your account, simply reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2020

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Sheila Mattingly

Good they have been helping me a lot with out them I could not make it financially

4 years ago

Reply from Freedom Debt Relief

Sheila, thank you for the feedback! We are so glad we could make a positive impact on your finances. Continue to keep up the amazing work and reach out to us if you need anything at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Apr. 9th, 2020

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Marla Hart

Good so far have had a great experience. Like the customer service very helpful.

4 years ago

Reply from Freedom Debt Relief

Marla, we are thrilled to hear how well your experience with us has been. We want to assure you feel supported every step of the way! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Apr. 9th, 2020

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Frances

Frequently provides information. Customer Service Reps will informed and friendly, respectful.

4 years ago

Reply from Freedom Debt Relief

Thank you for providing your feedback, Frances, as we do consider the concerns of our clients and implement necessary changes accordingly. We agree clients should have a full understanding of how our process works before moving forward with our program. In the meantime, please trust and know that our Client Services team is always more than happy to answer any questions or concerns regarding your account. Feel free to contact us by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2020

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Deborah

Great experience and great customer service. Always very helpful when I call them.

4 years ago

Reply from Freedom Debt Relief

Deborah, thank you for your review. Our clients are our top priory, and if you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family.

Mar. 18th, 2020

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John Smith

great service, and a life saver. A feeling that there is help for my bad situation.

4 years ago

Reply from Freedom Debt Relief

John, thank you for your review. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. If you have any questions regarding your account please call Client Services at (800) 655-6303.

Mar. 25th, 2020

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Brian

Great so far. Happy with the settlements we've received so far and it's only been a few months.

4 years ago

Reply from Freedom Debt Relief

Wow, Brain! We are ecstatic to hear how happy you are with the results provided by the program. Our negotiators will continue to work hard to ensure they get you the best settlements possible. Remember, you can check on your program progress online at the Client Dashboard or reach out to our professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2020

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Brenda Trujillo

I love customer service they are very nice everything is moving along very nicely

4 years ago

Reply from Freedom Debt Relief

Brenda, thank you for your review. We strive to be clear and concise with our clients when speaking about their accounts. If you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.

Mar. 25th, 2020

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Kathy V

I was nervous atfirst, but now that Im on my way I feel so much better about the future

4 years ago

Reply from Freedom Debt Relief

Kathy, thank you for sharing your thoughts. We are glad to hear that you feel better about our program. If you ever need our assistance please call Client Services at (800) 655-6303.

Apr. 8th, 2020

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Thuyvan

My experience has been great. Everyone at FDR has been very helpful and go beyond what's expected.

4 years ago

Reply from Freedom Debt Relief

Hi Thuyvan! Thank you for leaving us a review! We are happy to hear that you are satisfied with our program! We want to ensure our clients are feeling comfortable and confident with our program. So we are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Sharon Rielli

Some information was not clear when I enrolled. It was delivered but too late for me to make a decision before enolling.

4 years ago

Reply from Freedom Debt Relief

Sharon, we are so sorry to hear that our communication was no clear when you enrolled. We are always working on bettering our client experience with us, so please know that your concerns or considered. If you ever need our assistance please feel free to call Client Services at (800) 655-6303.

Apr. 3rd, 2020

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Bernard J Strauss

Peace of mind. I haven't had to deal with debt collectors. FDR takes care of everything.

4 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Bernard. We try to serve the needs of our clients and provide solutions to resolve their financial situations. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Jul. 13th, 2020

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Corrina Hackett

This program has been so easy and such a great help in getting my debt paid off!

4 years ago

Reply from Freedom Debt Relief

Corrina, we are glad that we are able to assist you in resolving your debt. If you ever need our help please call Client Services at (800)655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 3rd, 2020

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Janice Pilato

They drive to keep me well informed about any changes, settlements and my account.

4 years ago

Reply from Freedom Debt Relief

Janice, thank you for sharing your feedback. We strive to always have great communication with our clients. If at any time you need our assistance please call Client Services at (800) 655-6303.

Apr. 3rd, 2020

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Jerry

They've been helping me out a whole lot I would refer them to many of my friends

4 years ago

Reply from Freedom Debt Relief

Jerry, we appreciate the recommendation! We also take great pride in knowing we help our clients throughout their graduation path with us. If you are ever feeling uneasy or would like to discuss your account, reach out to Client Services (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2020

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Jay

Experience has been good but sometimes it takes awhile to get and answer back. But service overall has been good.

4 years ago

Reply from Freedom Debt Relief

Jay, thank you for your honest feedback. We are so sorry to hear that you feel we have not been successful in communicating with you. We are always working on improving our communication without clients, so know that your feedback is considered and know that we are working on it.

Mar. 26th, 2020

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Mary Ann Ladyka

The kindness shown and the constant positive direction and knowledge of their employees.

4 years ago

Reply from Freedom Debt Relief

Mary, we are so happy to hear that you are pleased with our services. We take pride in ensuring that our clients have a great experience in our program. If you ever need our help please call Client Services at (800) 655-6303, Thank you for being the best part of Freedom

Mar. 26th, 2020

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Shina Owens

Great experience, it's not a question that I ask that don't get answered. Reps are always available

4 years ago

Reply from Freedom Debt Relief

Shina, thank you for your kind review. Our clients are very important to us. If you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 25th, 2020

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Amber

My experience has been very positive thus far. I would recommend their services to everyone.

4 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Amber. We look forward to your continued success with the program! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Charles

They are very professional. The people there have been very helpful to me. They answer my questions

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Charles, thank you for your feedback! We are happy to be your debt settlement company and are excited to see you complete the program successfully! If you ever have any questions or concerns regarding your account please call Client Service at (800) 655-6303.

Mar. 18th, 2020

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Ida Zegarra

It has been positive and my questions have always been answered accurately/promptly.

4 years ago

Reply from Freedom Debt Relief

Ida, we are glad to hear that you feel our communications have always been clear. It is very important for us to have a great relationship with our clients. Remember if you ever need to reach us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2020

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Verified Customer

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Max Hammond

I started in September of 2019 and there are two accounts settled. They are a great company.

4 years ago

Reply from Freedom Debt Relief

Max, congratulations on your success with your two settlements! Our greatest accomplishment is to see our clients reach their financial goals. If you ever need to reach us please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Mary mcnatt

They have really helped a lot very trust worthy if you need help this is the way to go

4 years ago

Reply from Freedom Debt Relief

Mary, thank you for your review. We strive to make our clients comfortable in our program as we understand how difficult finances can be. If you need our assistance please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Pat

They have been able to help us so much. Wouldn't have been able to do it without them.

4 years ago

Reply from Freedom Debt Relief

Pat, we appreciate your review. We are so eager to see what goals you will reach in your program. If at any time you need our assistance, please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Olivia

We are very satisfied. They have good customer service that is on top of everything.

4 years ago

Reply from Freedom Debt Relief

Olivia, thank you for your kind feedback. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! If you ever have any questions or concerns about your account with us please call Client Services at (800 655-6303. Thank you for being the best part of Freedom.

Mar. 19th, 2020

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Patricia White

Everyone I have talked with have been knowledgeable, professional and made me feel better!

4 years ago

Reply from Freedom Debt Relief

Patricia, thank you for your feedback. We are so eager to continue working with you to reach your financial goals. If you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Randy nichols

They have been very good to work with. Even defending me and settling matters out of court.

4 years ago

Reply from Freedom Debt Relief

Randy, we are so happy to hear that you are pleased with our services thus far. We are always here for our clients, and we look forward to your continued success. If you ever need out assistance you can reach Client Services at (800) 655-6303.

Mar. 19th, 2020

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Robert Nicol

Great very knowledgeable ready to explain every thing everytlme l have talked to them

4 years ago

Reply from Freedom Debt Relief

Thank you for your review, Robert! We are happy to hear that you are satisfied with our service. We like to ensure our clients are well educated on the program so they can feel comfortable and confident. We are also available seven days a week if you ever have any questions or concerns. Please feel free to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Shona lack

Customer service and have already settled 3. Accounts and I love the negotiation process

4 years ago

Reply from Freedom Debt Relief

Hi Shona! We love to hear about our client's satisfaction and success! Keep up the great work and will be here every step along the way! We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Suzanne Piper

Best decision we made. They put our minds at ease and were very easy to work with.

4 years ago

Reply from Freedom Debt Relief

Hi Suzanne! Thank you for the kind words! We are happy we can be of assistance and make this process quick and easy! If you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for being apart of Freedom Debt Relief!

Mar. 18th, 2020

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Sylvia

Excellent Experience. Debts negotiated quickly. Customer Service always able when needed.

4 years ago

Reply from Freedom Debt Relief

Hi Sylvia! Thank you for your review! We are happy to hear that you are satisfied with our service thus far! We are available seven days a week, so if you have any questions or concerns, please reach out to us at 1(800)65-6303. Thank you for choosing Freedom Debt Relief to be your partner in becoming debt-free!

Mar. 18th, 2020

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Tammy Hammer

So far it is Wonderful. Everytime I have a question they answer right away to help me understand

4 years ago

Reply from Freedom Debt Relief

Thank you for your review, Tammy! Our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. Remember, you can follow along with your program progress online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2020

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Wayne Lord

So far the experience has been good be sure to put all your debt on it when you start

4 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Mr. Lord! You are off to a very strong start in our program. If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Diana Mound, MN

I felt overwhelmed and they did what they told me what they were going to do and I feel relieved.

4 years ago

Reply from Freedom Debt Relief

Diana, we are so happy that you made the decision to join our program. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for being apart of the Freedom family.

Mar. 13th, 2020

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Marlene Meae

So far so good - the only thing is when I ask if they received what I sent - They do not respond back to me

4 years ago

Reply from Freedom Debt Relief

Marlene, thank you for your feedback about our company. We apologize that we have not been communicating enough. However, if you are concerned about your account you can always reach Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.

Mar. 12th, 2020

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Sandra Masengale

Very informative. Very pleased with Freedom Debt Relief. Paying off first credit card in April

4 years ago

Reply from Freedom Debt Relief

Sandra, congratulations on your success so far! We are so thrilled to learn you are satisfied with our services, and if you ever have questions or concerns regarding your account please call Client Services at (800) 655-6303.

Mar. 12th, 2020

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Liz Mokricky

No complaints, they're always there to help you and you definitely save money every month!

4 years ago

Reply from Freedom Debt Relief

Liz, we appreciate your great feedback! We are happy you find your monthly deposit to be affordable. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020

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Tina Mclaughlin

Great, thorough. Very patient and excited to help you get tour debt under control.

4 years ago

Reply from Freedom Debt Relief

Hi Tina! We appreciate your review. We are so excited to get you to the financial future, you desire to have. You can check on your program progress online at the Client Dashboard or call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020

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Brenda Neal

It was excellent they worked very quickly to set a payment that was I could afford.

4 years ago

Reply from Freedom Debt Relief

Brenda, thank you! We work hard to ensure we can assist our clients in the event a hardship occurs and we are glad the monthly deposit is affordable for you. Please feel free to lean on us and to reach out to Client Services if you ever have any questions at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 5th, 2020

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Amy

Very reliable , professional, caring, dependable, thorough and get the job done.

4 years ago

Reply from Freedom Debt Relief

Thank you for the kind words, Amy! We want our clients to feel confident and respected. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. We appreciate you choosing Freedom Debt Relief!

Mar. 5th, 2020

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Deeded

I have been very pleased with FDR, they keep me informed as the progress continues to reach settlememts

4 years ago

Reply from Freedom Debt Relief

Darlene, we are so pleased to be able to inform you of your progress throughout your graduation path! Keep up the great work! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020

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Judy ONeal

Love how they keep me posted on their progress. They are so willing to work for me.

4 years ago

Reply from Freedom Debt Relief

Hi Judy! We love to hear about another satisfied client! We want our clients to feel confident in us! So if you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Mar. 5th, 2020

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Debbie R

They were very clear on the information, about the steps to the resolution of debt.

4 years ago

Reply from Freedom Debt Relief

Hi Debbie! Thank you for taking the time to leave us a review. We want to ensure our clients fully understand our program and feel confident! If you ever have any questions, don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020